include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities. Must Have Demonstrable commercial experience … of effectively working independently as a Business Analysis. A track record of delivering tangible process improvements utilising Lean, Six Sigma or other processimprovement techniques. Experience of Business Process Modelling, levelling methods and/or BPMN 2.0 experience. Previous experience of delivering in an iterative, or More ❯
Business Systems & Process Analyst Location: Hessle Salary: Up to £50,000 + Benefits Autonomy, variety, and the chance to make systems truly work for the people using them. We re working with a well-established business that s on a journey of modernisation and process improvement. They re … now seeking a Business Systems & Process Analyst to join the team and take ownership of how their systems support operational excellence. This is a role with real scope to make your mark, you will have the autonomy to assess and evolve the company through technology. You ll be the … key Business Systems & Process Analyst reporting into Group IT Leadership improving how things get done across departments, from ERP workflows to cloud services and internal tools. The Role As the Business Systems & Process Analyst, you ll work directly with business users and IT leadership to identify inefficiencies, design More ❯
Business Systems & Process Analyst Location: Hessle Salary: Up to £50,000 + Benefits Autonomy, variety, and the chance to make systems truly work for the people using them. We’re working with a well-established business that’s on a journey of modernisation and process improvement. They’re … now seeking a Business Systems & Process Analyst to join the team and take ownership of how their systems support operational excellence. This is a role with real scope to make your mark, you will have the autonomy to assess and evolve the company through technology. You’ll be the … key Business Systems & Process Analyst reporting into Group IT Leadership improving how things get done across departments, from ERP workflows to cloud services and internal tools. The Role As the Business Systems & Process Analyst, you’ll work directly with business users and IT leadership to identify inefficiencies, design More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum £40,000 to £50,000 + benefits
My client are a global technology company who are seeking 2 x Business Process Analyst to join an interim basis. You will join a rapidly scaling technology business and be a key component of their future success. This role will be working closely with stakeholders across the business to … in an agreed common format. Capturing notes and supporting the workshop leads and facilitators to get the best outputs from the attendees. Drawing up process documentation for the process areas allocated, ensuring sign off from relevant stakeholders. Working with stakeholders to review outputs and identifying next steps and … areas to address. Essential Critera: 8+ years of business and/or process analyst experience Successful delivery of processimprovement initiatives Strong problem solving skills and the ability to think strategically without getting lost in the detail Proven experience of business change and transformation programmes Previus experience More ❯
your stakeholder's attention, and incorporate these into your work Elicit requirements from stakeholders to create requirement repositories, Users Story maps, and prioritised backlogs Process modelling and processimprovement with an emphasis on efficiency and automation where possible Support the development and QA (test) teams with clear … equivalent) A Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience Essential skills Eliciting and managing requirements Process modelling High level data modelling Agile and waterfall SDLC frameworks, roles, responsibilities and ceremonies Problem analysis and operational excellence Strong stakeholder management skills Demonstrable … experience of delivering change using technology and soft skills Advanced MS Excel ability and working knowledge of MS PowerPoint, MS Visio (or similar process modelling tool) and MS Word Self-management, the ability to plan and organise your work to align with the client's plan or milestone dates More ❯
transitions and service updates. Coordinate with third-party vendors when required. Identify and escalate delays or issues that may impact timelines or service quality. ProcessImprovement: Identify areas of improvement in onboarding/offboarding workflows and contribute to process optimization. Maintain and update standard operating procedures More ❯
Continuous Improvement Expert, Global Talent Solutions This is a Fixed Term Contract role. Global Talent Solutions (GTS) Operational Excellence is seeking an ACES Continuous Improvement Expert to support the process optimization initiatives. The successful candidate for this role will be a fast, clear and independent thinker who … support decision-making and strategic planning. BASIC QUALIFICATIONS - 3+ years of human resources experience - Experience with HR processes and systems PREFERRED QUALIFICATIONS - Experience with processimprovement and stakeholder management - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Amazon is an Equal Opportunity Employer More ❯
global partner. In addition to commercial and strategic responsibilities, a core component of this role is to champion and deliver service excellence and continuous improvement across all partner engagements. This includes identifying areas of underperformance, leading service improvement initiatives, and aligning service delivery with BT's digital transformation … you'll be doing Supports strategy development and growth of partnerships for BT Group, with proactive monitoring of vendor performance and implementation of service improvement plans. Commercial management of vendor portfolio through multiple lenses (operational, regulatory, legal, reputational, IT security risk, etc.). Works with partners to hold them … accountable to performance standards, challenging underperformance and driving continuous improvement to maximize the balance of value and service quality. Manages and develops opportunities with partners with key focuses on productivity, service excellence, and business growth. Builds long-term sustainable opportunities to enhance customer value and service experience across partnerships. More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
Catch Resource Management
ERP Business Analyst – Business Analyst, ERP Business Analyst, ERP, Business Analysis, Business Process Mapping, Requirements Gathering, Functional Specifications, ProcessImprovement, Change Management, Stakeholder Management, Manufacturing, Food Manufacturing, Microsoft Dynamics, Dynamics AX, D365, D365FO, Microsoft Dynamics 365, System21, Visio, PRINCE2 – Leicester – Leicestershire - East Midlands – Hybrid - £45,000 + … to Microsoft Dynamics AX or System21 is a bonus Experience in manufacturing or similar fast-paced sectors is highly desirable Skilled in requirements gathering, process mapping (e.g. using Visio), and creating functional specs Comfortable working across the full project lifecycle, from pre-project analysis to post-go-live support … effectiveness of IT business solutions across the organisation. Your responsibilities will include: Requirements Gathering: Capturing, prioritising, and securing sign-off for business requirements. Business Process Redesign: Developing improved processes and securing stakeholder buy-in. Feasibility & Options Analysis: Investigating solutions and advising on the best course of action. Product & Supplier More ❯
configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization. Key Responsibilities: Collaboration: Meet regularly with Department leads/managers to understand their processes, challenges, and requirements within the ITSM. … Workflow Definition: Work with team managers to define and document workflows that need to be configured in the ITSM system. ProcessImprovement: Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems … Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management More ❯
configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization. Key Responsibilities: Collaboration: Meet regularly with Department leads/managers to understand their processes, challenges, and requirements within the ITSM. … Workflow Definition: Work with team managers to define and document workflows that need to be configured in the ITSM system. ProcessImprovement: Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems … Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management More ❯
and responsibilities. Sense of Urgency: Instil a sense of urgency in the team, prioritising tasks effectively to meet customer needs and resolve issues promptly. ProcessImprovement: Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the support team. Collaboration: Work … encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
and responsibilities. Sense of Urgency: Instil a sense of urgency in the team, prioritising tasks effectively to meet customer needs and resolve issues promptly. ProcessImprovement: Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the support team. Collaboration: Work … encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each More ❯
compliance with QMS procedures, identify non-conformities, and initiate corrective and preventive actions. Support external audits and ensure timely resolution of any audit findings. ProcessImprovement: Continuously assess the effectiveness of the QMS and implement improvements to optimize processes. Work cross-functionally to ensure all departments follow established … Track and report key performance indicators (KPIs) for QMS performance and quality initiatives. Prepare detailed reports for senior management on quality trends, audits, and improvement initiatives. Problem Solving: Support internal 8D process and coordinate 8D meetings. Address customer complaints or concerns. Qualifications: Education: Bachelor's degree in Engineering … systems, particularly ISO 9001, IATF 16949, or equivalent standards. Experience in conducting internal audits, managing non-conformities, and applying CAPA principles. Familiarity with continuous improvement methodologies such as Six Sigma, Lean, or Kaizen. Strong problem-solving and analytical skills, with the ability to assess processes and drive change. MS More ❯
efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. Role Responsibility In … incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem management Supports … continuous processimprovement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation ProcessMore ❯
efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. Role Responsibility In … incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem management Supports … continuous processimprovement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation ProcessMore ❯
Operations Analyst will play a key role in supporting the sales and management team by analysing workflows, proceeding and following up with the operation process (Payments, deliveries, systems), identifying opportunities for improvement, and implementing data-driven solutions. This individual will collaborate with cross-functional teams (Operations, Logistic, Financial … for improvement. Prepare monthly reports for the sales team and management team in Brasil (KPI’s, best sellers, sales per category and sales team) ProcessImprovement: Collaborate with teams across the organization to implement, and improve processes that enhance productivity, reduce costs, and improve quality. Operational Support: Assist … Supply Chain, or a related field. Experience: 2-4 years of experience in operations analysis or a related field. Experience with data analysis and process optimization is highly desirable. Technical Skills: Strong proficiency in Microsoft Excel (including advanced functions), data visualization tools (e.g., Tableau, Power BI), and JDE, Webfor More ❯
People Systems platforms. The role will see you mainly working on SAP based systems like SuccessFactors playing a key role in the operation and improvement of our HR technology ecosystem. Can you support a wide stakeholder group to capture data and improve process? Then this is the role … maintain People Systems platforms, ensuring they meet business needs and operate efficiently. Perform regular system audits and updates to maintain data integrity and security. ProcessImprovement - Identify opportunities for process improvements and system enhancements. Develop and implement solutions to optimise workflows and increase efficiency. Reporting and Data More ❯
People Systems platforms. The role will see you mainly working on SAP based systems like SuccessFactors playing a key role in the operation and improvement of our HR technology ecosystem. Can you support a wide stakeholder group to capture data and improve process? Then this is the role … maintain People Systems platforms, ensuring they meet business needs and operate efficiently. Perform regular system audits and updates to maintain data integrity and security. ProcessImprovement - Identify opportunities for process improvements and system enhancements. Develop and implement solutions to optimise workflows and increase efficiency. Reporting and Data More ❯
on ensuring detail quotes are provided, including hardware specifications, manufacturing SKUs, costs, and delivery timelines . Warranty registrations : Manage and oversee the warranty registration process for products, ensuring all necessary documentation is completed accurately and submitted within required timelines. Maintain accurate records of all warranty registrations Deal Registrations: Support … is in place. Monitor and report on the success of deal registrations, analysing trends and identifying opportunities for improvement. Renewal Management: Manage the renewal process for client hardware. Proactively provide regular reports on renewal status to SMEs on renewal options and timelines. Prepare renewal quotes and documentation, following up … system and help in conducting stock audits. Tracking & Reporting: Generate regular reports on delivery performance including shipping statuses, logistics performance and potential cost savings. Process Optimization: Continuously evaluate and improve logistics processes, systems and procedures to increase efficiency, reduce waste, cost, and enhance delivery timelines. Introduce best practices for More ❯
london, south east england, united kingdom Hybrid / WFH Options
ManpowerGroup
Management system and other related operational and technological responsibilities. Responsibilities: Team Operations: • Coordinate day-to-day operations within the Content & Owned Media team, developing process and streamline procedures. • Maintaining and optimizing Team-wide planning tools, C&OM SharePoint Hub and implement tools and automation processes to improve operational workflows. … Literacy & Adoption: • Support with adoption of AI/GenAI tools within the function, ensuring alignment with organizational goals • Coordinate AI and GenAI business cases process review, support Global Comms teams with their submissions, including maintaining AI cases Dashboard up to date • Support training sessions on new technologies, including AI … support: • Manage both front-end and back-end operations of the DAM system to ensure seamless functionality • Lead projects related to technology adoption or processimprovement within the team. Develop governance guidelines for operational tools. • Design and develop new solutions for the different groups, from project planning templates More ❯
across teams High-level analytical and problem-solving skills Comfortable working with large datasets and clinical systems Self-motivated, curious, and committed to continuous improvement In addition, the following desirable criteria will help you thrive: Experience in public health reporting, service transformation or project delivery, as well as qualifications … to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post. Benefits We offer a range of benefits including: 27 days holiday + bank holidays, rising to 32 days … BI to develop data models and report content Experience of generating evidence for the NHS Data Security and Protection Toolkit Service and/or processimprovement and transformation Development and production of organisational performance data Knowledge of Public Health priorities Additional Criteria Essential Able to build and manage More ❯
innovation goals. Align cloud financial strategies with global market trends and emerging technologies to maintain competitive advantages. Cloud Financial Optimization: Implement (with a continuous improvement framework) a robust cloud financial management strategy across the organization. Identify and recommend cloud cost-saving opportunities, including rightsizing resources, managing reservations and savings … reports, clearly communicating cloud cost insights and financial impacts. Collaborate with the development teams to automate and optimize cloud cost allocation and chargeback processes. ProcessImprovement and Automation: Identify and implement process improvements in cloud financial management, ensuring scalability and automation where possible. Drive the development of More ❯
needs and interests of different audiences. Ensure proper documentation of project deliverables and lessons learned for future reference, contributing to knowledge sharing and continuous improvement within RICOTECK's project management practices. Stakeholder Engagement: Act as the main point of contact for project-related queries from team members, stakeholders, and … promoting a collaborative and supportive environment that encourages open communication and efficient coordination across different teams and service areas. Assist in identifying areas for processimprovement within the special projects department and contribute to the development of new methodologies, taking into consideration the specific needs and challenges of … standards and project documentation is complete and reliable. Initiative and Proactiveness: Takes initiative to identify potential issues, propose solutions, and contribute to the continuous improvement of project management processes. Commitment to Learning: Demonstrates a willingness to learn new skills, adapt to changing technologies, and stay abreast of industry best More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Curo Services
will be self-motivated, able to work independently, and experienced in engaging with both technical and non-technical stakeholders. A background in finance systems, processimprovement and working within fast-paced, change-driven environments is essential. The Role: This is a key role within the Global Finance team … SAP Concur, ensuring timely delivery and adherence to best practice. In addition to project work, you will provide ongoing system support, engage in continuous improvement initiatives, and play a consultative role advising on enhancements and process optimisation. You will also support month-end activities and contribute to global … and updates Collaborate with internal stakeholders and external vendors to deliver effective solutions Analyse business requirements and design system improvements Maintain detailed system and process documentation Lead change management and testing processes Manage integration requirements with other enterprise systems Contribute to the month-end close process Support audit More ❯