look at all the evidence available and support the client on the appropriate action to contain and remediate any security incident. They will need to be able to provide rootcauseanalysis and liaise with the customer and the Service Delivery Manager as well and ensuring the actions of the SOC Analysts follow best practice. Security Monitoring … Monitoring SIEM tools to assure high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the rootcause and impact. Document findings and lessons learned … with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Support the creation of monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes More ❯
look at all the evidence available and support the client on the appropraite action to contain and remediate any security incident. They will need to be able to provide rootcauseanalysis and liaise with the custiomer and the Service Delivery Manager as well and ensuring the actions of the SOC Analysts follow best practice. Job Duties … Monitoring SIEM tools to assure high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the rootcause and impact. Document findings and lessons learned … with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Support the creation of monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes More ❯
to the overall success of the FX desk's technology platform. * Respond rapidly to production incidents using data-driven decision making to minimise downtime and financial impact while leading rootcauseanalysis and conducting blameless post-mortems.* Enhance application health monitoring by implementing robust observability solutions and automating manual processes to improve system resilience.* Drive cost optimisation More ❯
Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead rootcauseanalysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. More ❯
scalable, resilient platforms that support long-term growth. • Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution: Lead root-causeanalysis, implement preventive controls, and champion continuous service improvement. • Service Management Governance: Oversee ITIL processes and support internal audits with robust systems and policies. • Incident & Change More ❯
scalable, resilient platforms that support long-term growth. • Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution: Lead root-causeanalysis, implement preventive controls, and champion continuous service improvement. • Service Management Governance: Oversee ITIL processes and support internal audits with robust systems and policies. • Incident & Change More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
BAE Systems (New)
hybrid and flexible working arrangements available. Please consult your recruiter for details. Grade: GG10 - GG11 Referral Bonus: £5,000 Job Description Serve as the point of escalation for intrusion analysis, forensics, and incident response queries. Provide rootcauseanalysis for complex, non-standard findings and anomalies without existing playbooks. Mentor team members and share knowledge proactively. … red team and pentest findings to improve detection rules. Provide forensic support and threat emulation to improve alert triage and accuracy. Identify gaps in SOC processes, data collection, and analysis, demonstrating the need for improvements through scenarios and red teaming. Perform complex threat hunting, automation, and analytic enrichment tasks. Set vision and milestones for emulation and detection capabilities, influencing More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
and GCP , ensuring resilience, cost-efficiency, and data security. Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelor More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
and GCP , ensuring resilience, cost-efficiency, and data security. Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelor More ❯
IT Service Management (ITSM) processes across all teams, ensuring standardized, efficient, and effective service delivery.* EstablishSRE-based operational metrics, includingSLOs, SLIs, and error budgets.* Overseeincident response, problem resolution, and rootcauseanalysis with AI-driven remediation.* Ensurehigh availability, performance, and security compliancefor all enterprise services.* Develop afollow-the-sun operational support model, ensuring24x7 resilience and uptime across More ❯
london, south east england, united kingdom Hybrid / WFH Options
Rhian Convatec
compliance. Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems. Document support activities, solutions, and system modifications for traceability and compliance. Participate in rootcauseanalysis and implement corrective/preventive actions for recurring issues. Develop or configure new or updated system functionalities. Write clean, efficient, and maintainable code for MES More ❯
IT Service Management (ITSM) processes across all teams, ensuring standardized, efficient, and effective service delivery. EstablishSRE-based operational metrics, includingSLOs, SLIs, and error budgets. Overseeincident response, problem resolution, and rootcauseanalysis with AI-driven remediation. Ensurehigh availability, performance, and security compliancefor all enterprise services. Develop afollow-the-sun operational support model, ensuring24x7 resilience and uptime across More ❯
to-end tests on code commits and pull-requests. • Monitor pipeline health and test results; collaborate with DevOps to optimize build times, parallelize tests, and reduce pipeline flakiness. Result Analysis & RootCause • Analyze test outputs, system logs, and metrics (e.g., via ELK Stack or Prometheus/Grafana) to pinpoint failures and performance regressions. • Lead root-cause … testing activity efficiently. An ISTQB Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and rootcauseanalysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing your insights to improve outcomes More ❯
cloud environments, including compute and storage scalability Containerisation & Virtualisation: Familiarity with virtual and physical server provisioning, especially in strategic data centres Platform Resilience & Observability: Designing for uptime, performance, and rootcause analysis. Web Services & APIs: Used for Integration with 24+ LBGI systems Batch Processing: Understanding of batch suite performance and scheduling constraints RPA & Automation (Batching): Familiarity with robotic … process automation Log Aggregation & Analysis: Tooling for log interrogation and rootcauseanalysis (e.g., Splunk, Dynatrace). Dashboarding: Real-time analytics dashboards for infrastructure and application health Support & Troubleshooting: Remote operations, incident response, and environment health checks. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting More ❯
increase in demand. We are looking for both mid-level and senior engineers. The role will support the cyber security operations centre (SOC), assisting with vital threat detection and analysis in a constantly evolving cyber environment. This contract position offers an exciting opportunity to work within one of the most dynamic fields in defence. Key Responsibilities: The successful applicant … will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform, Anti Malicious … Cyber-attack methodologies and frameworks Understanding of Malware capabilities, attack vectors, propagation and impact Good communication skills for liaising with business units and suppliers Desirable Skills for Senior grade: Rootcauseanalysis and leadership in T2 incident investigations Process/Playbook/Runbook development Working knowledge of detection engineering, false positive improvements Capability to tune SIEM rules More ❯
challenges and demands of countering the Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. Support for the operational functions … UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure/Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform … technologies and platforms across the UK Network Perimeter working with the best standard technologies. The SOC Analyst reports to the SOC Manager. The SOC Analyst conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an embedded member of staff. The SOC Analyst key responsibilities are: Effective Tier 1 to More ❯
Dynamics 365 (D365) Finance and Operations, Business Central (F&O), or comparative ERP systems. ( Certification in Dynamics 365 or a related ERP system is desirable). Experience with data analysis, process mapping, rootcauseanalysis and problem-solving in an ERP environment. Excellent communication and collaboration skills with internal and external stakeholders, with the ability to More ❯
disciplinary teams, ensuring alignment with product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, rootcauseanalysis, and continuous integration processes What We're Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional level expertise in C++ development … Fitnesse, Cucumber), and hardware debuggers (e.g., Lauterbach) is beneficial. Familiarity with configuration management, including version control, automated build systems, release management, and technical documentation. Strong analytical skills in requirements analysis, user story development, backlog management, and estimation. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and influence stakeholders. Experience in industrial printing or related More ❯
Shrivenham, Oxfordshire, United Kingdom Hybrid / WFH Options
Gold Group
Collaborate with engineering teams to support unified access devices (UADs), endpoint management, and virtualized environments. * Provide hands-on support for automation scripts, workflows, and infrastructure monitoring tools. * Contribute to rootcauseanalysis efforts for recurring platform incidents. * Support capacity planning and performance optimization by analysing system usage and trends. * Offer feedback on tools and processes, identifying improvements More ❯
related issues affecting managed devices Collaborate closely with cross-functional teams, including infrastructure, security, and application teams, to ensure seamless integration and support of managed devices Conduct in-depth rootcauseanalysis and identify trends to prevent recurring issues and minimize service disruptions; Performs implementation and maintenance of authorized software changes, related to assigned applications and the More ❯
Stockport, Greater Manchester, North West, United Kingdom
Nexperia
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
london, south east england, united kingdom Hybrid / WFH Options
WSP
members, stakeholders, and customers. Manage major incident bridges with calmness and experience, ensuring timely resolution, formalized communication of impact, and minimal impact to the business. Drive Lessons Learned and RootCauseAnalysis (RCA) on all P1/P2 incidents and some business-impacting P3 incidents to prevent recurrence. Develop and maintain the strategy for Operational Support to More ❯
Stafford, Staffordshire, West Midlands, United Kingdom
Queen Square Recruitment Limited
for GE ADMS software (SCADA, OMS, DMS). Troubleshoot and resolve technical issues in a live production environment. Coordinate with internal engineering and customer teams to resolve incidents. Drive rootcauseanalysis, support documentation, and knowledge sharing. Work with both distribution and transmission networks. Ensure high levels of customer satisfaction. Participate in after-hours support rotation (TBD … . Excellent analytical and problem-solving skills. Strong communication and customer-facing skills. Desirable Experience Leadership in resolving systemic product issues. Mentoring and knowledge sharing across teams. Documentation and rootcause analysis. Knowledge of Jasper Reports , Cassandra , and remote diagnostics tools. Ability to travel to client sites if required. More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, rootcauseanalysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯