Farnborough, Hampshire, South East, United Kingdom
Sanderson Recruitment
sharing ideas, completing code reviews and willing to help where required Support applications in the production environment, assisting with troubleshooting, resolution of issues and rootcauseanalysis Ability to work from written specifications or JIRA stories and on own initiative to refine solutions in a structured environment More ❯
wokingham, south east england, United Kingdom Hybrid / WFH Options
Infoplus Technologies UK Limited
Knowledge of networking concepts and technologies. • Experience with cloud platforms like Microsoft Azure or AWS • Diagnosing and resolving technical issues in Windows environments. • Performing rootcauseanalysis and implementing solutions. Person specification: I.e., negotiating, client facing, communication, assertive, team leading/team member skills, supportive. More ❯
security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing rootcauseanalysis to understand how incidents arise. There is a need to be on call. Monitor, analyse and optimise SecOps tool performance More ❯
and enhance monitoring, logging, and alerting strategies to ensure full visibility during and after migration. Lead technical incident response for migration-related issues, perform rootcauseanalysis, and apply learnings to improve system resilience and migration processes. Process Improvement & Problem Solving: Critically analyze migration workflows, identify bottlenecks More ❯
Nottinghamshire, England, United Kingdom Hybrid / WFH Options
EMBS Technology
Administer and troubleshoot Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive). Investigate and resolve networking issues (VPNs, DNS, DHCP, firewalls, routing). Provide rootcauseanalysis and deliver permanent fixes. Deliver excellent customer service through clear communication and on-site support. Help maintain and develop internal More ❯
when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary details to facilitate fast resolution. perform rootcauseanalysis on recurring or complex issues to prevent future occurrences. Provide reports and documentation on findings to management and other teams More ❯
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
SLA 1st point of contact for escalation of Patch related incident and problems Incidents and Problems are owned and managed through to resolution Undertake rootcauseanalysis with technical teams where required Collaborate with other teams (where required) to ensure efficient remediation and resolution Facilitate meetings both More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
Candour Solutions
service requests, ensuring timely updates and escalations as needed. Act as the first point of escalation for 1st and 2nd line support engineers. Conduct rootcauseanalysis, implement corrective and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve systems. More ❯
Bolton, central scotland, United Kingdom Hybrid / WFH Options
Candour Solutions
service requests, ensuring timely updates and escalations as needed. Act as the first point of escalation for 1st and 2nd line support engineers. Conduct rootcauseanalysis, implement corrective and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve systems. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Robertson Sumner
Monitor application performance and proactively identify potential issues before they impact the business. Lead or support incident response for application outages or degradation, including rootcauseanalysis and reporting. Maintain and update support documentation and knowledge bases. Carry out compliance activities such as user access reviews and More ❯
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Bis Henderson
planning concepts, including forecasting, safety stock, parameters, master data and technical setup/configuration. Problem-Solving & Detail Orientation: Skilled in identifying data anomalies, performing rootcauseanalysis, and implementing lasting solutions with high attention to detail. Effective Communication & Continuous Improvement: Strong communicator with the ability to train More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary details to facilitate fast resolution. Perform rootcauseanalysis on recurring or complex issues to prevent future occurrences. Provide reports and documentation on findings to management and other teams More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Client Server
monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and rootcauseanalysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates More ❯
high availability and reliability. Implement and manage automation tools and IaC solutions to streamline processes and improve system efficiency. Lead incident response efforts, including rootcauseanalysis for critical failures. Mentor and guide junior engineers, fostering a culture of learning and improvement. We reserve the right to More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
Net Talent
desk teams to ensure project success and client satisfaction. ✅ Troubleshooting & Optimization: Proactively identify and resolve infrastructure performance issues, ensuring maximum uptime and reliability. Conduct root-causeanalysis and implement corrective actions to prevent re-occurrence. Required Skills & Experience: 🎯 Core Microsoft Expertise: Strong knowledge of Microsoft 365 design More ❯
travel for training or vendor visits. Job Summary: To provide controls expertise to the business, supporting controls related breakdowns, driving continuous improvement initiatives through rootcauseanalysis and assisting in the development of other engineering support departments through coaching, training and mentoring. To assist in the development More ❯
Management - Proficiency in managing and resolving IT service disruptions, detecting, logging and prioritising incidents. Problem Management - Proficiency in identifying and diagnosing IT issues, conducting rootcauseanalysis, implementing long-term solutions, and trend identification. Communication skills - collaborate with cross-functional teams, present technical info and provide training More ❯
application support Good understanding of RESTful API’s An understanding of the development lifecycle Strong troubleshooting and problem-solving skills with a focus on rootcauseanalysis Experience with ITSM tools (e.g. HaloITSM, Freshdesk, ServiceNow) Familiarity with cloud-based applications (e.g., AWS, Azure) Excellent verbal and written More ❯
on key risk indicators (KRIs) and risk events related to AI technologies, providing regular updates to senior management and the board of directors. Conduct rootcauseanalysis of AI risk events and develop action plans to address identified issues and prevent recurrence. Ensure compliance with regulatory requirements More ❯
regular backup and disaster recovery planning and testing Stay updated on the latest trends and developments in cloud technologies Investigate and document findings from rootcauseanalysis Document procedures and configurations to ensure knowledge sharing within the team Provide technical support and assistance to external stakeholders Work More ❯
on key risk indicators (KRIs) and risk events related to AI technologies, providing regular updates to senior management and the board of directors. Conduct rootcauseanalysis of AI risk events and develop action plans to address identified issues and prevent recurrence. Ensure compliance with regulatory requirements More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Amazon
as internal stakeholders Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types Facilitate RootCauseAnalysis and Post Event Reviews after each event to minimize recurrence Work with key stakeholders across AWS as advocates on behalf More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Oversee the monitoring and management of network performance, ensuring optimal uptime and identifying areas for improvement. Lead the resolution of complex network issues, including rootcauseanalysis, and provide expertise in mitigating recurring problems. Conduct regular audits of network configurations to maintain consistency and compliance. Collaborate with More ❯
Knowledge of networking concepts and technologies. Experience with cloud platforms like Microsoft Azure or AWS Diagnosing and resolving technical issues in Windows environments. Performing rootcauseanalysis and implementing solutions. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Outcomes First Group
other sites as needed. KEY RESPONSIBILITIES: Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user. Conduct rootcauseanalysis of major incidents and problem records, contributing to the implementation of remedies and preventative measures. To be the first point More ❯