tuning, indexing, query optimization, and performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-causeanalysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands-on expertise on SCADA/… and problem-solving skills. Hands on experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-causeanalysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health More ❯
tuning, indexing, query optimization, and performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-causeanalysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands-on expertise on SCADA/… and problem-solving skills. Hands on experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-causeanalysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health More ❯
quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct rootcauseanalysis and deliver targeted training interventions. Support onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills … Strong understanding of process quality parameters. Ability to conduct rootcauseanalysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent More ❯
quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct rootcauseanalysis and deliver targeted training interventions. Support onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills … Strong understanding of process quality parameters. Ability to conduct rootcauseanalysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent More ❯
london (city of london), south east england, united kingdom
Wipro
quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct rootcauseanalysis and deliver targeted training interventions. Support onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills … Strong understanding of process quality parameters. Ability to conduct rootcauseanalysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent More ❯
Key Responsibilities 1. Deliver Advanced Technical Support For O365 Administration By Troubleshooting Complex Incidents And Conducting RootCauseAnalysis To Implement Effective Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture. 3. Enhance Knowledge Management By Updating And Managing … Service Improvement. Skill Requirements 1. In-Depth Knowledge Of O365 Administration And Its Services. 2. Strong Troubleshooting Skills For Complex Technical Issues In O365 Environments. 3. Proficiency In Conducting RootCauseAnalysis And Implementing Effective Solutions. 4. Excellent Communication And Collaboration Skills To Work With Cross-Functional Teams. 5. Solid Understanding Of Security Best Practices Related To More ❯
who enjoys working with non-technical stakeholders, translating complex data requirements into clear, actionable outcomes that drive smarter decision-making. You'll play a hands on role in data analysis, transformation and root-cause investigation helping the business get to the "why" behind the numbers. We need someone who's confident navigating modern data stacks and comfortable … meaningful intelligence. What you'll be doing: Partnering closely with non-technical teams to understand and define data requirements Translating business questions into SQL queries, reports, and dashboards Performing root-causeanalysis to identify data quality or process issues Working with Matillion ETL to design, optimise and maintain data pipelines Supporting the development and maintenance of Snowflake More ❯
You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross-functional teams to drive operational … processes to boost efficiency and reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with Biosafety and GMP environments. Strong More ❯
You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross-functional teams to drive operational … processes to boost efficiency and reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with Biosafety and GMP environments. Strong More ❯
london, south east england, united kingdom Hybrid / WFH Options
ManpowerGroup
reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, rootcause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and … pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around … if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue rootcauseanalysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
ManpowerGroup
reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, rootcause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and … pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around … if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue rootcauseanalysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms More ❯
slough, south east england, united kingdom Hybrid / WFH Options
ManpowerGroup
reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, rootcause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and … pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around … if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue rootcauseanalysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Terry Parris Associates
gas compressors, Generators, Gearboxes, Pumps and Motors, Their products offer superior performance and availability along with environmental benefits. Position Summary Selected candidate will participate and execute 1) Design and analysis of our systems, 2) Create the technical content for sales proposals, 3) Support the commissioning of new and existing systems. The candidate will interact with customers, serving as a … support and troubleshooting of systems, and continuous design improvements of products. Essential Job Functions Include Complete rotordynamic and control system analyses. Support mechanical and electromagnetic design process, including stress analysis, heat transfer analysis and electro-magnetic analysis. Use knowledge of Solidworks and SW Simulator to perform FEA analyses and support checking of drawings. Provide interface between rotordynamic and … or rotating equipment would also be preferred. Candidate will have working knowledge of XCEL, Solidworks, and FEA software. The candidate should have an academic background in mechanical design, stress analysis, heat transfer analysis, dynamics, electromagnetics, electronics, instrumentation, signal processing, materials, and control systems. The candidate should have experience with reviewing detail mechanical drawings and specifying dimensioning and tolerancing More ❯
learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and rootcauseanalysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room … and timely decision-making. Problem Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars to enhance competencies. Key Relationships More ❯
point within the SOC, providing technical expertise, mentoring junior analysts, and driving continuous improvement of incident response processes. Key Responsibilities: Lead complex investigations into security incidents and breaches. Perform rootcauseanalysis and provide actionable recommendations. Conduct static and dynamic malware analysis; reverse engineer to identify IOCs. Monitor, tune, and optimise SIEM tools Develop and refine … years’ experience in cybersecurity operations, ideally within a SOC or incident response environment. Proven expertise with QRadar (key focus), Splunk, or Microsoft Sentinel. Strong grasp of network traffic analysis, vulnerability management, and ethical hacking techniques. Solid understanding of DFIR principles and evidence handling. Knowledge of ITIL processes – Incident, Problem, and Change Management. Comfortable working autonomously in a 24/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide rootcauseanalysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence More ❯
point within the SOC, providing technical expertise, mentoring junior analysts, and driving continuous improvement of incident response processes. Key Responsibilities: Lead complex investigations into security incidents and breaches. Perform rootcauseanalysis and provide actionable recommendations. Conduct static and dynamic malware analysis; reverse engineer to identify IOCs. Monitor, tune, and optimise SIEM tools - particularly IBM QRadar … years' experience in cybersecurity operations, ideally within a SOC or incident response environment. Proven expertise with QRadar (key focus), Splunk, or Microsoft Sentinel. Strong grasp of network traffic analysis, vulnerability management, and ethical hacking techniques. Solid understanding of DFIR principles and evidence handling. Knowledge of ITIL processes - Incident, Problem, and Change Management. Comfortable working autonomously in a 24/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide rootcauseanalysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence More ❯
secure infrastructure solutions across on-premises, hybrid, and cloud environments (e.g., AWS, Azure, GCP) for M&A activities. Participate and lead troubleshooting efforts for complex infrastructure issues and ensure rootcauseanalysis and documentation. Develop and maintain architecture diagrams, runbooks, standards, and documentation for infrastructure systems. Participate in and lead infrastructure assessments, capacity planning, and performance tuning. More ❯
london (city of london), south east england, united kingdom
WSS Associates
secure infrastructure solutions across on-premises, hybrid, and cloud environments (e.g., AWS, Azure, GCP) for M&A activities. Participate and lead troubleshooting efforts for complex infrastructure issues and ensure rootcauseanalysis and documentation. Develop and maintain architecture diagrams, runbooks, standards, and documentation for infrastructure systems. Participate in and lead infrastructure assessments, capacity planning, and performance tuning. More ❯
secure infrastructure solutions across on-premises, hybrid, and cloud environments (e.g., AWS, Azure, GCP) for M&A activities. Participate and lead troubleshooting efforts for complex infrastructure issues and ensure rootcauseanalysis and documentation. Develop and maintain architecture diagrams, runbooks, standards, and documentation for infrastructure systems. Participate in and lead infrastructure assessments, capacity planning, and performance tuning. More ❯
performing quality audits, producing process check lists, spotting deviations, etc. Experience in training others in Quality Management principles and topics Experience in formal process reviews Experience in performance of RootCauseAnalysis Experienced in trend analysis Experience in effectiveness review (maintaining KPIs, etc. More ❯
or system Assist with first off sample approvals Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis all in line with QRM principles of Lead time reduction Form No. QCD_FOR1009 Keep up with current and developing manufacturing and engineering trends that concern product quality Undertake … designs and future trends Plan projects or subtasks so they may be tracked and presented Attend various meetings and action/communicate instructions Undertake continuous training and development Perform rootcauseanalysis and resolve problems with the CI team To work closely with Sales, Engineering and Manufacturing functions to understand customer and product requirements and thus provide … the quality core tools in high variance batch production and low volume one-piece flow scenarios. Advanced Product Quality Planning (APQP) Production Part Approval Process (PPAP) Failure Mode Effects Analysis (FMEA) Measurement Systems Analysis (MSA) Previous experience within a precision machining and/or manual assembly environment is strongly preferred. Educated to HNC/HND level. Certified Internal More ❯
Alcester, Warwickshire, West Midlands, United Kingdom
InsideRight
Perform capacity planning to identify bottlenecks and recommend solutions by working with the Planner to support SIOP activity * Develop contingency plans for material shortages or equipment downtime. Data Accuracy & RootCauseAnalysis * Investigate and identify the root causes of data inaccuracies in planning, scheduling, or inventory records. * Collaborate with relevant departments to resolve issues and implement More ❯
Kubernetes containerization and orchestration. Familiarity with monitoring and observability tools: Azure Monitor, Log Analytics, Application Insights. Knowledge of identity, access management, governance, and compliance in Azure. Strong troubleshooting and root-causeanalysis skills across cloud and hybrid infrastructures. Excellent communication, documentation, and interpersonal skills. Preferred Azure certifications: Solutions Architect Expert, Administrator Associate, DevOps Engineer Expert. Experience in More ❯