Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
across GCP, ensuring resilience, cost-efficiency, and data security. Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelor More ❯
weekly performance trends to understand why performance has increased or decreased, and stay informed on the actions being taken by local subsidiaries to mitigate risks and capitalize on opportunities. RootCauseAnalysis and Action Planning: Investigate under/over performance across channels to identify root cause. Collect insights from Subs to add context and pinpoint root … Data-Driven Insights: Utilise data analytics tools and reports to pinpoint performance issues and identify areas for optimization. Formulate clear and insightful questions for local subsidiaries based on data analysis to drive focused discussions and problem-solving. Stakeholder Management and Collaboration: Build and maintain strong, collaborative relationships with key stakeholders across various functions both at the European and local … Effectively manage these relationships to drive eStore success. SKU Rationalization Program Contribution: Actively participate in and contribute to the European SKU Rationalization program. Support subs with implementation, ongoing performance analysis and revenue mitigation plans. What we need for this role: Proven experience (5+ years) in e-commerce trading, online sales management, or a similar role, ideally within a multi More ❯
weekly performance trends to understand why performance has increased or decreased, and stay informed on the actions being taken by local subsidiaries to mitigate risks and capitalize on opportunities. RootCauseAnalysis and Action Planning: Investigate under/over performance across channels to identify root cause. Collect insights from Subs to add context and pinpoint root … Data-Driven Insights: Utilise data analytics tools and reports to pinpoint performance issues and identify areas for optimization. Formulate clear and insightful questions for local subsidiaries based on data analysis to drive focused discussions and problem-solving. Stakeholder Management and Collaboration: Build and maintain strong, collaborative relationships with key stakeholders across various functions both at the European and local … Effectively manage these relationships to drive eStore success. SKU Rationalization Program Contribution: Actively participate in and contribute to the European SKU Rationalization program. Support subs with implementation, ongoing performance analysis and revenue mitigation plans. What we need for this role: Proven experience (5+ years) in e-commerce trading, online sales management, or a similar role, ideally within a multi More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
VANLOQ LIMITED
cloud infrastructure across AWS and GCP, ensuring resilience, cost efficiency, and security. Collaborate with infrastructure, architecture, and cybersecurity teams to meet compliance and governance requirements. Support live systems, conduct rootcauseanalysis, and deliver solutions for incidents and performance bottlenecks. Skills & Experience Bachelors/Masters in Computer Science or equivalent experience. 5+ years in software engineering with More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
a strong background in finance and technology, with hands-on experience in Oracle ERP modules and a passion for driving performance through data and analytics. Key Responsibilities: Lead the analysis, design, and implementation of Oracle ERP solutions across Finance, Procurement, Supply Chain Modules. Collaborate with stakeholders to gather business requirements and translate them into functional specifications. Conduct gap analysis … in SQL, Oracle reporting tools (BI Publisher, OTBI), data migration (FBDI, ADFdi), and integration platforms (eg, Oracle Integration Cloud). Analytical & Problem-Solving: Ability to analyze complex issues, perform rootcauseanalysis, and deliver effective, data-driven solutions. Stakeholder & Project Management: Experience managing cross-functional projects, engaging with stakeholders, and coordinating with vendors and Oracle support. Documentation More ❯
Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless data flow across systems Conduct indepth performance analysis and implement optimizations for call quality system speed and user experience Use data analytics and reporting tools to identify trends and opportunities for continuous improvement Ensure the platform is … and security protocols Conduct regular security audits and implement measures to protect against vulnerabilities Serve as the escalation point for complex technical issues related to the Genesys platform Lead rootcauseanalysis and incident management for critical issues Develop and maintain disaster recovery plans and ensure system redundancy Create comprehensive documentation for all system configurations processes and More ❯
Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless data flow across systems Conduct indepth performance analysis and implement optimizations for call quality system speed and user experience Use data analytics and reporting tools to identify trends and opportunities for continuous improvement Ensure the platform is … and security protocols Conduct regular security audits and implement measures to protect against vulnerabilities Serve as the escalation point for complex technical issues related to the Genesys platform Lead rootcauseanalysis and incident management for critical issues Develop and maintain disaster recovery plans and ensure system redundancy Create comprehensive documentation for all system configurations processes and More ❯
london (city of london), south east england, united kingdom
LTIMindtree
Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless data flow across systems Conduct indepth performance analysis and implement optimizations for call quality system speed and user experience Use data analytics and reporting tools to identify trends and opportunities for continuous improvement Ensure the platform is … and security protocols Conduct regular security audits and implement measures to protect against vulnerabilities Serve as the escalation point for complex technical issues related to the Genesys platform Lead rootcauseanalysis and incident management for critical issues Develop and maintain disaster recovery plans and ensure system redundancy Create comprehensive documentation for all system configurations processes and More ❯
Sunbury-On-Thames, London, United Kingdom Hybrid / WFH Options
BP Energy
beneficial. Knowledge of networking concepts, protocols, and tools, willingness to learn new technologies and adapt to changing environments. Skilled in managing configuration, deployments, observability, handling and resolving incidents, including rootcauseanalysis, managing and operating complex systems for scalability, availability and performance. Proficient in communication and collaboration skills to work effectively with development and operations teams. Software … not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytics, API and platform design, Business Analysis, Cloud Platforms, Coaching, Communication, Configuration management and release, Continuous deployment and release, Data Structures and Algorithms (Inactive), Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, iOS and More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow rootcause analysis. Previous experience to identify rootcause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
to junior engineers, participate in code reviews and collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Ensure Security and Compliance: Monitor system performance, conduct rootcauseanalysis, implement corrective actions and ensure compliance with security, data governance, and regulatory standards. About the Candidate The ideal candidate will possess the following: Extensive experience More ❯
woking, south east england, united kingdom Hybrid / WFH Options
McLaren F1 Team
be key, by using data, analytics, and machine learning to deliver world championship reliability tools. Role Dimensions: The Software & Data Science group in McLaren F1 is responsible for the analysis, design, and delivery of software tools and methodologies which improve the team and car’s performance. We are a cross-functional group, bringing together data science, machine learning, software … engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, rootcauseanalysis, integrating with other systems through API’s, and will have experience in building complex user interfaces that can present and manage large amounts of data. As a Senior Specialist Software Engineer, your role will … combine elements of technical leadership, agile/lean project delivery, and stakeholder management. You’ll be involved in all stages of the development life cycle from initial analysis through deployment, monitoring, and support. You will own systems architecture for the software you deliver, integrating with the wider McLaren F1 racing platform, and will balance the requirements of reliability engineering More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
McLaren F1 Team
be key, by using data, analytics, and machine learning to deliver world championship reliability tools. Role Dimensions: The Software & Data Science group in McLaren F1 is responsible for the analysis, design, and delivery of software tools and methodologies which improve the team and car’s performance. We are a cross-functional group, bringing together data science, machine learning, software … engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, rootcauseanalysis, integrating with other systems through API’s, and will have experience in building complex user interfaces that can present and manage large amounts of data. As a Senior Specialist Software Engineer, your role will … combine elements of technical leadership, agile/lean project delivery, and stakeholder management. You’ll be involved in all stages of the development life cycle from initial analysis through deployment, monitoring, and support. You will own systems architecture for the software you deliver, integrating with the wider McLaren F1 racing platform, and will balance the requirements of reliability engineering More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
production environments for smooth rollouts Document processes and share knowledge with team members Participate in change management activities, including CAB meetings Provide 2nd/3rd line incident resolution and rootcauseanalysis reports Collaborate with deployment teams to drive continuous improvement Offer on-call and out-of-hours support as required (rota basis) Travel within the UK More ❯
Monitor, troubleshoot, and optimize systems, networks, and application performance across hybrid environments. Collaborate with security, development, and operations teams to enforce DevSecOps best practic-es. Participate in incident response, rootcauseanalysis, and implement long-term fixes. Maintain and document configurations, processes, and network topologies. Required Qualifications Extensive hands-on experience with F5 load balancers expertise. Strong More ❯
Monitor, troubleshoot, and optimize systems, networks, and application performance across hybrid environments. Collaborate with security, development, and operations teams to enforce DevSecOps best practic-es. Participate in incident response, rootcauseanalysis, and implement long-term fixes. Maintain and document configurations, processes, and network topologies. Required Qualifications Extensive hands-on experience with F5 load balancers expertise. Strong More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and rootcauseanalysis with preventive measures. Implementation of security best practices and compliance monitoring. Design and execution of disaster recovery and business continuity plans. Automation and orchestration using More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
Monday - Sunday - 4 on 4 off - 7pm - 7am. Key Responsibilities as a Cloud Operations Engineer: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and rootcauseanalysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell) to automate operational tasks. More ❯
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
Stockport, Greater Manchester, North West, United Kingdom
Nexperia
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed rootcauseanalysis Collaborating with the … times through tooling and knowledge-sharing Supporting the UK customer base with occasional flexibility to liaise with US counterparts What We're Looking For Strong SQL skills for data analysis and report creation Cloud support experience in a technical role Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot More ❯
Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed rootcauseanalysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Sanderson
documentation Support compliance with internal processes and security policies What You'll Bring Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset focused on rootcauseanalysis and continuous improvement Collaborative attitude - eager to share knowledge and learn from others Risk-aware approach to identifying and resolving potential issues MUST BE ELIGIBLE More ❯
to £70,000 (dependent on experience) Working Arrangement: Hybrid (~2 days on-site per week) Office Location: Central London Responsibilities: Problem Management: Support and facilitate Problem Management activities, driving rootcauseanalysis and producing insightful reports to enhance service performance. Service Transition/Service Introduction: Collaborate with Transformation and Technical Teams to ensure robust service transition practices More ❯