26 to 50 of 351 Root Cause Analysis Jobs in the UK excluding London

governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans … IT Manager. Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports … UK IT Manager & Help Desk Team Development partners (internal & external) supporting UK systems UK Franchise partners & store owners Skills & Experience Proven track record of 7+ years in IT business analysis, product ownership, or IT governance roles, ideally within multi-site or franchise organisations operating in the UK. Demonstrable success in managing technology initiatives within complex, multi-platform environments (experience More ❯

storage, backups, and Linux systems using tools such as Ansible, Terraform, and GitHub. Collaborate with cross-functional teams to align infrastructure delivery with DevOps best practices. Lead incident response, root cause analysis, and ongoing support for critical infrastructure services. Define and implement infrastructure administration standards and procedures. Champion Infrastructure as Code and continuous improvement across the hosting More ❯

platform Build and maintain deployment pipelines and infrastructure as code using Ansible Monitor performance and system health using Prometheus and Grafana Strengthen security, backups, and compliance Lead incident response, root cause analysis, and post-mortems Collaborate with development teams on CI/CD workflows and scalable architecture Document internal systems and assist with onboarding and training Participate More ❯

and infrastructure (RMS, mobile and CAD platforms). Key Responsibilities Validate, cleanse and enrich large, operational datasets; fix anomalies before they hit production. Profile data, uncover patterns and perform root-cause analysis using T-SQL and BI/visualisation tools. Own data-quality KPIs (completeness, accuracy, timeliness) and present clear insights to stakeholders. Maintain data dictionaries, quality More ❯

stakeholders to define, implement, and support data flow and routing logic Translate business requirements into technical solutions with a strong focus on performance, reliability, and maintainability Perform troubleshooting and root cause analysis across complex systems in high-pressure trading environments Support deployment, monitoring, and validation of production systems in an Agile/DevOps workflow Gain a deep More ❯

not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'Root Cause Analysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯

not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'Root Cause Analysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯

not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'Root Cause Analysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯

and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and Root Cause Analysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge More ❯

and monitoring of disaster recovery solutions and backup strategies Ensure compliance with internal security policies and regulatory requirements (e.g., GDPR, ISO27001, PCI DSS v4.0) Provide 3rd line support and root cause analysis for complex issues Write PowerShell scripts to automate and streamline administrative tasks Document system configurations, changes and standard operating procedures Participate in infrastructure projects, including More ❯

and monitoring of disaster recovery solutions and backup strategies Ensure compliance with internal security policies and regulatory requirements (e.g., GDPR, ISO27001, PCI DSS v4.0) Provide 3rd line support and root cause analysis for complex issues Write PowerShell scripts to automate and streamline administrative tasks Document system configurations, changes and standard operating procedures Participate in infrastructure projects, including More ❯

are stable, scalable, performant, accessible, testable and secure by utilising endorsed technologies and applying common build patterns to minimise technical debt. Promote active application custodianship by participating in incident root-cause analysis to identify and act on learnings. Lead and mentor software engineers in their technical development within the team, driving a collaborative culture Provide Domain Expert More ❯

of first party fraud strategies and controls to detect and prevent credit abuse. Developing a fraud handbook to support the business and management of first party fraud cases. Conducting root cause analysis on first-party fraud events to identify control gaps and supporting the First Party Fraud Strategy Manager with the delivery of mitigating controls. Developing data More ❯

and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential technical issues and implement preventive solutions and advanced troubleshooting and root cause analysis. Liaising with and delegating tasks to relevant teams for escalation. Supporting the Exec Support Specialist and escalating support issues to the Head of IT where necessary. More ❯

improvement initiatives across the team. Documentation & Support Produce technical documentation, and operational guides for software maintenance and support. Provide third-line support as required, assisting in issue resolution and root cause analysis. Stay informed on industry trends, tools, and frameworks, and advocate for relevant adoption within the squad. Identify opportunities to improve development processes, tools, and team practices More ❯

that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive diagnostics, root cause analysis, and implementing long-term solutions. In addition to supporting escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. The ideal … Line Support Engineer - Key duties Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management & Improvement Maintain, monitor, and optimise … support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out detailed troubleshooting and perform root cause analysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office 365, Exchange, and Windows Server More ❯

partnership with our application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, root cause analysis, performance optimization, and system performance improvement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast … develop automated alert routing. Hold advanced knowledge of Splunk SPL, dashboard development, report scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting root cause analysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies More ❯

Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, root cause analysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯

challenges and demands of countering the Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. Responsibilities: To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. Support for the operational … UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure/Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform … technologies and platforms across the UK Network Perimeter working with the best standard technologies. The SOC Analyst reports to the SOC Manager. The SOC Analyst conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an Embedded member of staff. The SOC Analyst key responsibilities are: Effective Tier 1 to More ❯

migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct root cause analysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior … and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation More ❯

where you'll play a critical role in safeguarding a world-class financial institution. What You'll Do: Responsible for end-to-end incident response operations, including triage, containment, root cause analysis, and post-incident reporting. Perform threat hunting and proactive detection using frameworks like MITRE ATT&CK and threat intelligence. Maintain and enhance SOC playbooks, runbooks More ❯

optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯

and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes. Provide regular reports and updates on testing progress, coverage, and results to stakeholders. Conduct root cause analysis on defects, working closely with development teams to resolve issues and prevent recurrence. Skills and Experience of a Lead QA Analyst; Experience in quality assurance More ❯

leadership role where you'll take ownership of incident and problem management across a critical national infrastructure environment. You'll oversee the governance of best practice frameworks, ensuring timely root cause analysis and preventative actions, while leading a collaborative team and influencing service delivery across a multi-vendor landscape. This is an opportunity to create tangible improvements More ❯

availability, aiming for 99%+ uptime and optimal system performance. Incident & Problem Management Oversee both standard and major incidents, ensuring prompt resolution and proactive steps to prevent recurrence. Lead Root Cause Analysis (RCA) investigations and implement actionable solutions to enhance system stability. Monitoring & Reporting Utilise ITSM toolsets (e.g., Ivanti Neurons) to track service effectiveness and leverage data More ❯