chichester, south east england, united kingdom Hybrid / WFH Options
InfoSec People Ltd
on the Microsoft security stack. Key Responsibilities Serve as the primary escalation point for complex incidents and lead on incident response. Conduct in-depth threat hunting, forensic investigations, and rootcause analysis. Develop, test, and optimise detection use cases, rules, and playbooks within Microsoft Sentinel and Defender. Provide mentorship and guidance to junior SOC analysts, enhancing team capability. More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
consistent, repeatable and scalable. Provisioning, managing and optimising infrastructure. Maintaining observability of the platform. Responding to alerts and incidents to ensure the availability of systems, interoperability and applications. Completing rootcause analysis. Continually improving systems and processes to improve the efficiency of the service. Participating in change management and capacity planning activities. What you will bring: Strong Windows More ❯
Leicester, Leicestershire, England, United Kingdom
Uniting Ambition
Azure DevOps, ensuring efficient build, release and deployment processes. Collaborate with Infrastructure, Application, and Security teams to align DevOps practices with organisational standards. Support environment troubleshooting, incident resolution, and rootcause analysis. Drive continuous improvement and advocate best practices across infrastructure automation and cloud governance. Implement and maintain monitoring and observability solutions using Dynatrace. Essential Experience Proven experience More ❯
Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise performance. Deploy updates, fixes, and conduct rootcause analysis. Automate tasks including reporting and visualisation. Support new and existing IT deployments and integrations. Provide second-line technical support and build tools to enhance user experience. More ❯
Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise performance. Deploy updates, fixes, and conduct rootcause analysis. Automate tasks including reporting and visualisation. Support new and existing IT deployments and integrations. Provide second-line technical support and build tools to enhance user experience. More ❯
and enhance our security posture, ensuring compliance with industry standards and frameworks (e.g., SOC-2, ISO 27001). Diagnose and resolve infrastructure outages and incidents, ensuring timely resolution and rootcause analysis. Documentation & Best Practices: Ensure comprehensive documentation of infrastructure, systems, and processes to support onboarding, troubleshooting, and scalability. Promote and implement DevOps and Site Reliability Engineering (SRE More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
itecopeople
escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct rootcause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data More ❯
Birmingham, West Midlands, England, United Kingdom
Tank Recruitment
Gateway , Load Balancers , and App Service Plans to deliver secure, high-performing, scalable services. Lead incident and problem management , acting as an escalation point for complex issues and driving rootcause analysis. Support and improve backup, disaster recovery, and business continuity solutions across hybrid platforms. Automate repetitive tasks using PowerShell, Terraform, or Azure Automation to enhance operational efficiency. More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Akkodis
data. Key Responsibilities: Oversee daily management and maintenance of data systems. Ensure robust data system security and patching. Support the team in producing Data and ETL services. Conduct data analysis, design, and remediation activities. Engage in transformation activities and champion change agendas. Identify and propose enhancements for data-centric processes. Create high-quality functional and technical documentation. Resolve problems … and conduct rootcause analysis. Research and develop skills in new technologies. Participate in data quality analysis and improvement of data lakes, warehouses, and marts. Job Specific Competencies: Extensive experience with MS Stack as a DBA Proficient in TSQL, SSIS, and SSRS. Skilled in SPROC and Function development. Experience in Azure SQL, Azure Analytics, or similar (or More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Akkodis
data. Key Responsibilities: Oversee daily management and maintenance of data systems. Ensure robust data system security and patching. Support the team in producing Data and ETL services. Conduct data analysis, design, and remediation activities. Engage in transformation activities and champion change agendas. Identify and propose enhancements for data-centric processes. Create high-quality functional and technical documentation. Resolve problems … and conduct rootcause analysis. Research and develop skills in new technologies. Participate in data quality analysis and improvement of data lakes, warehouses, and marts. Job Specific Competencies: Extensive experience with MS Stack as a DBA and Data Developer. Proficient in TSQL, SSIS, and SSRS. Skilled in SPROC and Function development. Experience in Azure SQL, Azure Analytics More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and outages, working closely with cross-functional teams to minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and adhere to agreed-upon service … life cycle. Excellent leadership and team management skills, with the ability to motivate and guide a team towards achieving common goals. Demonstrated experience in incident management, problem-solving, and rootcause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
a technical authority for advanced incident response, threat hunting, and security engineering, with a strong focus on the Microsoft security stack. Conduct in-depth threat hunting, forensic investigations, and rootcause analysis. Develop, test, and optimise detection use cases, rules, and playbooks within Microsoft Sentinel and Defender. Provide mentorship and guidance to junior SOC analysts, enhancing team capability. More ❯
solutions. Acting as the final escalation point for complex issues beyond the scope of 1st and 2nd line support. Overseeing critical incident resolution to ensure minimal downtime, including conducting root-cause analysis. Supporting risk identification and mitigation across the managed service. Monitoring and reporting on performance, including SLAs and KPIs More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
efficiency and reduce costs. Driving business change – Collaborate with cross-functional teams to support business requirements and digital transformation initiatives. Managing our estate – Troubleshoot complex network issues and lead rootcause analysis. Drive network automation and orchestration efforts using tools such as Ansible, Terraform, or similar. What we can offer you Not only do they offer free onsite More ❯
london, south east england, united kingdom Hybrid / WFH Options
Phoenix Group
Leads, Scrum Masters, and Product Owners to ensure quality coverage. Maintain test documentation and ensure audit readiness. Drive adoption of automated testing best practices and support defect triage and rootcause analysis. What We're Looking For Essential Skills & Experience Proficiency in Python-based testing frameworks (e.g., Behave, PyTest). Demonstrable experience in asset management, wealth management or More ❯
with commensurate people management experience. Ability to develop project plans, manage individual deadlines and goals. Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic rootcause analysis. Excellent organization skills, attention to detail, and ability to multi-task Excellent communication skills. Clearly articulating and documenting technical and functional specifications is a key requirement. More ❯
certification, and role-based access control. Experience with directory services (LDAP, Active Directory) and identity protocols (SAML, OAuth, OpenID Connect). Ability to analyse logs, debug issues, and perform rootcause analysis. Strong communication and documentation skills, with the ability to work collaboratively across teams. A proactive approach with a focus on continuous improvement and operational resilience. Collaboration … passion for secure engineering. It would be great if you also had... Experience with integrating cloud applications (e.g., Azure AD, Workday, ServiceNow) into IAM platforms. A background in data analysis with experience of SQL to extract and interpret data. Exposure to Oracle Identity Manager customization (event handlers, adapters, scheduled tasks). Familiarity with ITIL processes and ticketing systems (e.g. More ❯
london (kingston upon thames), south east england, united kingdom Hybrid / WFH Options
Reveal Media
4. Monitoring & Reporting Implement and maintain Azure Monitor/Application Insights/Log Analytics dashboards for: Environment uptime & performance SLA compliance & error budget tracking Incident trends and recurring issue analysis Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing Feed recurring issues and systemic risks into the continuous improvement programme. Contribute to post-incident … Your Qualifications, Technical Skills and Experience Essential Technical Skills 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS. Proven track record in incident resolution and rootcause analysis. Experience working with both multi-tenant and single-tenant cloud architectures. Strong background in supporting C#/.NET Core/MVC web applications with SQL Server More ❯
london, south east england, united kingdom Hybrid / WFH Options
Reveal Media
4. Monitoring & Reporting Implement and maintain Azure Monitor/Application Insights/Log Analytics dashboards for: Environment uptime & performance SLA compliance & error budget tracking Incident trends and recurring issue analysis Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing Feed recurring issues and systemic risks into the continuous improvement programme. Contribute to post-incident … Your Qualifications, Technical Skills and Experience Essential Technical Skills 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS. Proven track record in incident resolution and rootcause analysis. Experience working with both multi-tenant and single-tenant cloud architectures. Strong background in supporting C#/.NET Core/MVC web applications with SQL Server More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and rootcause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and rootcause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
Cathcart Technology
ensuring service quality stays top tier. You’ll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and rootcause analysis. This role goes beyond firefighting as you’ll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Cathcart Technology
ensuring service quality stays top tier. You’ll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and rootcause analysis. This role goes beyond firefighting as you’ll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Cathcart Technology
ensuring service quality stays top tier. You’ll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and rootcause analysis. This role goes beyond firefighting as you’ll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Tata Consultancy Services
understand project requirements and deliver high-quality solutions. Identify and fix performance bottlenecks in both front-end and back-end systems. Debug issues across the entire stack and perform rootcause analysis. Continuously monitor application performance and make improvements to ensure high availability and responsiveness. Your Profile Essential skills/knowledge/experience: Experience with Azure PaaS Services More ❯