analytical Customer Insight and Data Solutions analyst to play a pivotal role in shaping our customer-centric strategy. In this position, you will be responsible for overseeing the collection, analysis, and translation of customer data into actionable insights that drive improved customer performance and satisfaction. You will be a bridge between customer success and data analytics, collaborating with cross … compelling data visualisations and presentations to communicate insights effectively to stakeholders at all levels. Support sales team with customer presentations and proposals for business solutions. Design and execute data analysis projects to identify trends, understand customer and uncover opportunities for improvement across the customer journey. Interaction with Service Delivery teams to ensure successful fulfilment of Services delivered in line … with regional requirements. Researching financial and regulatory reports, problem solving and working to find rootcause analysis. Proactively identify and champion initiatives that enhance service delivery. Collaboratively working with other departments such as Marketing and Engineering to create and communicate resources which improve customer knowledge and confidence in our brand. Coach and mentor any team that report to More ❯
analytical Customer Insight and Data Solutions analyst to play a pivotal role in shaping our customer-centric strategy. In this position, you will be responsible for overseeing the collection, analysis, and translation of customer data into actionable insights that drive improved customer performance and satisfaction. You will be a bridge between customer success and data analytics, collaborating with cross … compelling data visualisations and presentations to communicate insights effectively to stakeholders at all levels. Support sales team with customer presentations and proposals for business solutions. Design and execute data analysis projects to identify trends, understand customer and uncover opportunities for improvement across the customer journey. Interaction with Service Delivery teams to ensure successful fulfilment of Services delivered in line … with regional requirements. Researching financial and regulatory reports, problem solving and working to find rootcause analysis. Proactively identify and champion initiatives that enhance service delivery. Collaboratively working with other departments such as Marketing and Engineering to create and communicate resources which improve customer knowledge and confidence in our brand. Coach and mentor any team that report to More ❯
to be solved. You'll be instrumental in transforming raw information into actionable insights that drive strategic decisions. What You'll Do Deep Dive & Interrogation: Conduct thorough, detail-oriented analysis of large datasets to identify trends, patterns, and, most importantly, anomalies. Your mission is to understand the why behind the numbers. BI Tool Mastery: Leverage our key Business Intelligence … value to the business. C-Suite Communication: Present complex analytical findings and strategic recommendations with clarity and confidence to C-Suite level stakeholders. You must be comfortable defending your analysis and translating technical details into business impact. What You'll Bring Curious & Detail-Oriented Mindset: An innate curiosity and meticulous attention to detail are non-negotiable. You must have … reports and deliver persuasive presentations to both technical and executive audiences. Problem-Solving: Strong analytical and critical thinking skills with a proven track record of investigating data discrepancies and root-cause analysis. More ❯
to be solved. You'll be instrumental in transforming raw information into actionable insights that drive strategic decisions. What You'll Do Deep Dive & Interrogation: Conduct thorough, detail-oriented analysis of large datasets to identify trends, patterns, and, most importantly, anomalies. Your mission is to understand the why behind the numbers. BI Tool Mastery: Leverage our key Business Intelligence … value to the business. C-Suite Communication: Present complex analytical findings and strategic recommendations with clarity and confidence to C-Suite level stakeholders. You must be comfortable defending your analysis and translating technical details into business impact. What You'll Bring Curious & Detail-Oriented Mindset: An innate curiosity and meticulous attention to detail are non-negotiable. You must have … reports and deliver persuasive presentations to both technical and executive audiences. Problem-Solving: Strong analytical and critical thinking skills with a proven track record of investigating data discrepancies and root-cause analysis. More ❯
Salary : Up to £72,000 + discretionary bonus Key Responsibilities: Lead and develop a high-performing SRE team, driving collaboration and continuous improvement. Oversee system reliability, incident management, and rootcause analysis. Define and implement automation, monitoring, and alerting strategies. Partner globally to align on uptime and resiliency goals. Promote SRE best practices and operational excellence. About You More ❯
bolton, greater manchester, north west england, united kingdom
Harrington Starr
Salary : Up to £72,000 + discretionary bonus Key Responsibilities: Lead and develop a high-performing SRE team, driving collaboration and continuous improvement. Oversee system reliability, incident management, and rootcause analysis. Define and implement automation, monitoring, and alerting strategies. Partner globally to align on uptime and resiliency goals. Promote SRE best practices and operational excellence. About You More ❯
warrington, cheshire, north west england, united kingdom
Harrington Starr
Salary : Up to £72,000 + discretionary bonus Key Responsibilities: Lead and develop a high-performing SRE team, driving collaboration and continuous improvement. Oversee system reliability, incident management, and rootcause analysis. Define and implement automation, monitoring, and alerting strategies. Partner globally to align on uptime and resiliency goals. Promote SRE best practices and operational excellence. About You More ❯
ETL/ELT workflows (AWS, Redshift, Glue, Airflow). Develop and maintain monitoring dashboards to track system health, availability, and operational performance. Manage and resolve Level 2 incidents Conduct rootcause analyses and implement corrective actions to enhance platform stability and prevent Supervise data validation and ensure adherence to governance frameworks. Automate key operational and support activities such More ❯
watford, hertfordshire, east anglia, united kingdom
Addition+
ETL/ELT workflows (AWS, Redshift, Glue, Airflow). Develop and maintain monitoring dashboards to track system health, availability, and operational performance. Manage and resolve Level 2 incidents Conduct rootcause analyses and implement corrective actions to enhance platform stability and prevent Supervise data validation and ensure adherence to governance frameworks. Automate key operational and support activities such More ❯
ETL/ELT workflows (AWS, Redshift, Glue, Airflow). Develop and maintain monitoring dashboards to track system health, availability, and operational performance. Manage and resolve Level 2 incidents Conduct rootcause analyses and implement corrective actions to enhance platform stability and prevent Supervise data validation and ensure adherence to governance frameworks. Automate key operational and support activities such More ❯
with the Play or Spring frameworks. Exposure to NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB). Knowledge of microservices architectures and containerisation (Docker, Kubernetes). Experience conducting system autopsies or rootcause analyses after production incidents. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
True North Group
with the Play or Spring frameworks. Exposure to NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB). Knowledge of microservices architectures and containerisation (Docker, Kubernetes). Experience conducting system autopsies or rootcause analyses after production incidents. More ❯
Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Reed
mobile user needs into intuitive, responsive features. Bug Fixing and Maintenance: Investigate and resolve issues that affect app performance, stability, or user experience. Implement fixes to ensure reliability through rootcause analysis. Code Review and Quality Assurance: Engage in peer reviews to maintain code quality and consistency. Contribute to automated testing strategies, including unit, integration, and UI tests More ❯
integration during acquisitions. Manage PC lifecycle tasks: setup, refresh, disposal, and more. Configure and maintain phones, printers, scanners, and other devices. Monitor IT systems and resolve incident backlogs with rootcause analysis. Procure hardware/software and ensure proper approvals. Deliver on-site support when needed. What do we want to know about you? Bachelor’s degree or More ❯
transformation focused on personalization in a consumer-facing application. Define and execute a long-term vision for customer acquisition and engagement strategies powered by data and AI. Conduct exploratory analysis to understand user behavior, discover optimization opportunities, and develop behavior models to inform product enhancements. Design and deploy data/ML instrumentation to extract insights and optimize the product … experience. Provide strategic product guidance through data-driven recommendations, experimentation insights, and rootcause analyses. Build and scale machine learning algorithms and pipelines to production using big data technologies. Develop and deploy retrieval-augmented generation (RAG) systems and LLM-based applications. Design and evaluate A/B tests and communicate results across cross-functional teams. Define, implement, and More ❯
transformation focused on personalization in a consumer-facing application. Define and execute a long-term vision for customer acquisition and engagement strategies powered by data and AI. Conduct exploratory analysis to understand user behavior, discover optimization opportunities, and develop behavior models to inform product enhancements. Design and deploy data/ML instrumentation to extract insights and optimize the product … experience. Provide strategic product guidance through data-driven recommendations, experimentation insights, and rootcause analyses. Build and scale machine learning algorithms and pipelines to production using big data technologies. Develop and deploy retrieval-augmented generation (RAG) systems and LLM-based applications. Design and evaluate A/B tests and communicate results across cross-functional teams. Define, implement, and More ❯
london (city of london), south east england, united kingdom
oryxsearch.io
transformation focused on personalization in a consumer-facing application. Define and execute a long-term vision for customer acquisition and engagement strategies powered by data and AI. Conduct exploratory analysis to understand user behavior, discover optimization opportunities, and develop behavior models to inform product enhancements. Design and deploy data/ML instrumentation to extract insights and optimize the product … experience. Provide strategic product guidance through data-driven recommendations, experimentation insights, and rootcause analyses. Build and scale machine learning algorithms and pipelines to production using big data technologies. Develop and deploy retrieval-augmented generation (RAG) systems and LLM-based applications. Design and evaluate A/B tests and communicate results across cross-functional teams. Define, implement, and More ❯
self-development time, staggered shifts, and opportunities for on-site work. Key Responsibilities: Provide incident, request, change, and problem management support. Troubleshoot AV issues, meet SLA targets, and perform rootcause analysis. Monitor systems, escalate issues, and suggest service improvements. Support remote and on-site upgrades and contribute to knowledge sharing. Collaborate with project teams and attend regular More ❯
self-development time, staggered shifts, and opportunities for on-site work. Key Responsibilities: Provide incident, request, change, and problem management support. Troubleshoot AV issues, meet SLA targets, and perform rootcause analysis. Monitor systems, escalate issues, and suggest service improvements. Support remote and on-site upgrades and contribute to knowledge sharing. Collaborate with project teams and attend regular More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
True North Group
development lifecycle within an Agile environment. Collaborate with frontend developers using Angular or React. Use Git for version control and participate in regular code reviews. Troubleshoot, debug, and perform root-cause analyses to improve application reliability. Mentor junior developers and support continuous improvement initiatives (for senior roles). Required Skills & Experience Proven commercial experience with Java 8+. Strong More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Crimson
industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and rootcause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All More ❯
london, south east england, united kingdom Hybrid / WFH Options
Sanderson
to SLAs. Manage incidents, requests, and system changes through ITSM tools (ServiceNow experience essential). Collaborate with internal teams and third-party suppliers to resolve complex issues and drive root-cause analysis. Implement and improve support processes, documentation, and knowledge sharing. Produce regular performance reports and contribute to IT service and application improvement initiatives. What we’re looking More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Sanderson
to SLAs. Manage incidents, requests, and system changes through ITSM tools (ServiceNow experience essential). Collaborate with internal teams and third-party suppliers to resolve complex issues and drive root-cause analysis. Implement and improve support processes, documentation, and knowledge sharing. Produce regular performance reports and contribute to IT service and application improvement initiatives. What we’re looking More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Sanderson
to SLAs. Manage incidents, requests, and system changes through ITSM tools (ServiceNow experience essential). Collaborate with internal teams and third-party suppliers to resolve complex issues and drive root-cause analysis. Implement and improve support processes, documentation, and knowledge sharing. Produce regular performance reports and contribute to IT service and application improvement initiatives. What we’re looking More ❯
Position : Site Reliability Engineer Manager Location : Financial Services Salary : Up to £72,000 + discretionary bonus Oversee system reliability, incident management, and rootcause analysis. Define and implement automation, monitoring, and alerting strategies. Proven leadership in production support or software delivery. Strong knowledge of cloud (preferably AWS) and automation. AWS certifications and software engineering experience are a More ❯