51 to 75 of 339 Root Cause Analysis Jobs in the UK excluding London

and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes. Provide regular reports and updates on testing progress, coverage, and results to stakeholders. Conduct root cause analysis on defects, working closely with development teams to resolve issues and prevent recurrence. Skills and Experience of a Lead QA Analyst; Experience in quality assurance More ❯

leadership role where you'll take ownership of incident and problem management across a critical national infrastructure environment. You'll oversee the governance of best practice frameworks, ensuring timely root cause analysis and preventative actions, while leading a collaborative team and influencing service delivery across a multi-vendor landscape. This is an opportunity to create tangible improvements More ❯

availability, aiming for 99%+ uptime and optimal system performance. Incident & Problem Management Oversee both standard and major incidents, ensuring prompt resolution and proactive steps to prevent recurrence. Lead Root Cause Analysis (RCA) investigations and implement actionable solutions to enhance system stability. Monitoring & Reporting Utilise ITSM toolsets (e.g., Ivanti Neurons) to track service effectiveness and leverage data More ❯

Enhancements Identify optimisation opportunities and collaborate on config changes, updates, patches, and upgrades. Ensure thorough testing and documentation of changes. Incident and Problem Management Resolve incidents within SLAs, conduct root cause analysis, and implement long-term fixes. Maintain accurate records of incidents and resolutions. Compliance and Security Ensure applications meet organisational policies, standards, and regulatory requirements. Work … making. Strong technical and mathematical skills. Desirable knowledge and skills Possess a strong knowledge of Google Marketing Platform, including Google Tag Manager (GTM). Able to perform high-level analysis within GMP platforms such as GA4 and Floodlight to extract insights and support marketing efforts. Utilise programming languages (e.g., Python, R) and database management tools (e.g., SQL) Awareness of More ❯

smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and root cause analysis of SLA failures Maintain accurate, up-to-date service documentation Create and deliver customer SLA performance reports Identify and implement service improvement initiatives with internal More ❯

smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and root cause analysis of SLA failures Maintain accurate, up-to-date service documentation Create and deliver customer SLA performance reports Identify and implement service improvement initiatives with internal More ❯

Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯

in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely with Salesforce and AWS specialists to coordinate upgrades, patch releases, and enhancements, ensuring minimal service disruption More ❯

Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯

Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯

Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯

party fraud strategy and the overarching control environment to detect and prevent credit abuse. Conducting first party fraud risk assessments to identify, assess, document first party fraud risks. Conducting root cause analysis on first party fraud events to identify control gaps, owning the delivery of mitigating controls. Developing, owning and monitoring a range of KRI's in More ❯

to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for … to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯

SOC), senior stakeholders, and cross-functional teams to maintain a robust security framework aligned with industry best practices.Key Responsibilities:* Lead and manage cyber security incidents, ensuring timely resolution and root cause analysis.* Oversee the implementation and maintenance of InfoSec and Cyber Security compliance and assurance programs.* Ensure alignment with ISO 27001, NIST, and other relevant security frameworks.* Collaborate More ❯

senior stakeholders, and cross-functional teams to maintain a robust security framework aligned with industry best practices. Key Responsibilities: * Lead and manage cyber security incidents, ensuring timely resolution and root cause analysis. * Oversee the implementation and maintenance of InfoSec and Cyber Security compliance and assurance programs. * Ensure alignment with ISO 27001, NIST, and other relevant security frameworks. * Collaborate More ❯

to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯

issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues before user impact. Maintain accurate technical documentation, runbooks, and standard operating procedures. Ensure all system configurations More ❯

Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯

Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯

Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯

Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯

key initiatives that directly impact commercial performance and operational efficiency. In this role, you will: Own analytics across key business areas - leading reporting, metric development, and in-depth performance analysis Translate complex data into clear recommendations for senior stakeholders Build, validate and automate datasets for scalable reporting and insight generation Lead strategic analysis into inventory coverage, cost savings … GCP preferred) Proficiency in a BI tool such as Tableau, Power BI or Looker Experience with Python or R (Vertex AI exposure a plus) A strong analytical toolkit including root cause analysis, segmentation, cohort analysis, funnel optimisation, LTV forecasting, and experiment design (A/B, multivariate, incrementality) Solid stakeholder management and a track record of turning More ❯

such as Slack, Zoom, and MS Teams. Act as a subject matter expert on Google Workspace and Okta , which are central to our IT environment. Troubleshoot technical issues, perform root cause analysis, and implement long-term fixes. Manage hardware and asset lifecycles, ensuring accurate inventory and smooth onboarding/off boarding processes. Provide professional, customer-focused support … our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A More ❯

role with a focus on problem solving and presentation? What is the Role: The UK Portfolio Management Unit (UK PMU) supports the AIB UK business strategy by providing timely analysis and MI related to the credit portfolio and driving forward looking analysis and insight. This is a hands-on role that requires attention to detail and self-motivation … UK and ROI functions to develop and deliver on reporting solutions on enterprise wide internal projects as the face of UK PMU and external regulatory reporting Interpreting complex data analysis requirements and leveraging the data warehouse or dashboards to identify and build appropriate solutions What you Will Bring; A Bachelor's degree in a Business, Economics or similar discipline … various tools (Excel, Qlikview, Tableau, etc.) to analyse complex datasets, draw conclusions, and present insights/findings/solutions Knowledge of SQL/SAS/databases (automation, report generation, root cause analysis, writing complex queries) is advantageous but not essential Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we More ❯

support Deploy patches and updates across hardware, software, and network environments Support system architecture, integrations, and high availability infrastructures Maintain compliance with ISO 27001 and Cyber Essentials Plus Conduct root cause analysis (RCA) and document major incidents/problems Skills & Experience: Essential: Proficiency with Windows 11, macOS, Linux, and Office 365 Experience with Microsoft Azure, and Microsoft More ❯