51 to 75 of 286 Root Cause Analysis Jobs in the UK excluding London

to £70,000 (dependent on experience) Working Arrangement: Hybrid (~2 days on-site per week) Office Location: Central London Responsibilities: Problem Management: Support and facilitate Problem Management activities, driving root cause analysis and producing insightful reports to enhance service performance. Service Transition/Service Introduction: Collaborate with Transformation and Technical Teams to ensure robust service transition practices More ❯

Azure, and endpoint infrastructure challenges Collaborate with engineering teams on automation, scripting, and tooling improvements Oversee vendor relationships and guide technology strategy to align with business needs Drive root cause analysis, proactive monitoring, and resilience planning to minimise disruption What You’ll Bring Proven experience in leading or mentoring technical support teams in high-pressure environments Expert More ❯

Compliance and Security Controls: Implement and monitor controls to ensure infrastructure build and release processes meet regulatory and internal compliance requirements. Incident and Problem Management: Oversee incident response and root cause analysis related to build and release operations, ensuring timely resolution and preventative measures. Performance Monitoring and Optimization: Monitor build and release performance metrics and implement optimizations More ❯

not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'Root Cause Analysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯

Play a critical role in the governance of the MVC and ASP.NET framework estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯

policies across cloud estates. Execute backup, disaster recovery, and business continuity procedures. Systems Management & Optimisation: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and root cause analysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell) to automate operational tasks. More ❯

platforms, XDR solutions, and network analytics, to identify anomalies, insider threats, and lateral movement. Support incident management and response as a technical SME and incident coordinator, ensuring timely containment, root cause analysis, and recovery during major security events. About us The NHS England board have set out the top-level purpose for the new organisation to lead More ❯

Operate monitoring systems to ensure network uptime and performance, responding to issues through established incident management processes Conduct remote and on-farm network debugging and issue resolution, collaborating on root cause analysis and implementing systematic improvements Develop comprehensive scalability plans for our global network of systems and devices, aligned with ambitious international growth objectives Leverage AI-driven More ❯

migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct root cause analysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior … and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation More ❯

across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting root cause analysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯

across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting root cause analysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯

across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting root cause analysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯

escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯

escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯

escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯

part of a microservices architecture. Collaborate with cross-functional teams to refine requirements, define technical solutions, and complete code reviews. Support production systems by diagnosing and resolving issues, conducting root cause analysis, and delivering timely fixes. Contribute to Agile ceremonies and work independently from user stories or specifications. Create and maintain documentation in JIRA and Confluence. Work More ❯

issues escalated from 1st and 2nd line support teams. Diagnose and troubleshoot hardware, software, and network-connectivity related problems. Installing, and upgrading Operating Systems Installing, and upgrading Software Conduct root cause analysis and implement permanent solutions to prevent recurring issues. Making suggested improvements on the IT infrastructure Escalation of any unresolved issues. Successful Delivery of Quality of More ❯

deliver timely support and continuous improvements. Act as a technical lead and mentor within the Core Services and Platforms team to promote knowledge sharing. Maintain detailed system documentation, including Root Cause Analysis and knowledge base articles. Participate in an on-call rota supporting critical infrastructure. Contribute to strategy, resource planning, budgeting, and roadmaps for database, web, and More ❯

with internal processes and policies What We're Looking For: Strong organisational and time management skills Experience working to ITIL best practices A proactive mindset with a focus on root cause analysis A collaborative approach to knowledge sharing and learning A keen eye for identifying risks and improvement opportunities Relevant Technologies and Skills: Experience with some of More ❯

Day to day management of the storage and backup infrastructure. Provide support for incidents being escalated from the Support Team. Contribute to Root Cause Analysis of incidents and problems when required. Plan and perform updates and upgrades to the storage and backup infrastructure. Collaborate with SREs and other teams to provide technical advice and guidance. Assist in More ❯

high standard. Their tech stack: Windows Server 2022, SQL Sever Azure, Azure B2C .Net PowerShell, SQL, CLI Key Responsibilities: Provide second-line support for production applications, including incident triage, root cause analysis, and resolution. Maintain and enhance CI/CD pipelines using tools like Azure DevOps. Collaborate with developers to ensure smooth deployments and rollback strategies. Monitor More ❯

Incident & Problem Management Proactively partner with the Observability Management function to establish trending and opportunities for Customer infrastructure optimisation. Be a process manager and advocate for Problem Management, ensuring root cause analysis takes place on major Incidents and recurring issues. Directly manage and own technically complex Incidents and Request through to resolution when required. Manage the team More ❯

platform Build and maintain deployment pipelines and infrastructure as code using Ansible Monitor performance and system health using Prometheus and Grafana Strengthen security, backups, and compliance Lead incident response, root cause analysis, and post-mortems Collaborate with development teams on CI/CD workflows and scalable architecture Document internal systems and assist with onboarding and training Participate More ❯

instrumental in enhancing our service delivery. Key Responsibilities as a Cloud & Managed IT Tier 3 Engineer: Technical Leadership & Escalation Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert More ❯

Identify and prioritise test cases suitable for automation, aligned with both functional and non-functional needs. Continuously refine automation frameworks and testing processes to boost efficiency and quality. Conduct root cause analysis of defects and collaborate with development teams to ensure prompt resolution. Actively participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Create More ❯