1 to 25 of 227 Service Design Jobs in the UK excluding London

Please note this role is 3 days on site per week at any of these locations Manchester/Leeds/Sheffield/Birmingham Lead service design activity for complex, user-centred digital services, ensuring that services meet user needs, business objectives and government service standards. The role … will drive end-to-end service design across multidisciplinary teams, helping to identify opportunities for service improvement, reduce complexity and deliver measurable outcomes for citizens and colleagues. The post holder will provide service design expertise, facilitate collaborative design activities and support strategic decision-making ...

Service Design Consultant Department: Technical Operations Employment Type: Permanent Location: Multiple Locations Compensation: £50,000/year Description Service Design Consultant Location: Hybrid, from our Shoreham, Exeter, Birmingham or Manchester offices Salary: Up to £50,000 Introduction Focus Group is a £300m-revenue, 1,500-person … sized enterprise) customers. As we continue to expand our portfolio and make strategic acquisitions, we’re committed to setting new industry standards in managed service excellence and redefining what world‐class technical support means. As Service Design Consultant, you’ll support our Service Design Architect ...

Graduate Trainee - Service Design and Digital Adoption (User Experience) Grade: E, F, G Contract: 2 years fixed term position as part of the NYC graduate programme Hours: Full time, 37 hours per week Grade F (scp 9 £28,153) for 6-12 months, and Grade … problems, improving user experiences and helping organisations deliver simpler, more effective services? Would you like to develop your skills in user research, accessibility and service design whilst helping shape the future of public services in North Yorkshire? If the answer is yes, then we want to hear from ...

deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description We are looking for an experienced Senior Service Designer to work within a multidisciplinary team delivering complex digital services for a UK public sector client. You will lead service design activity across the service lifecycle, working from Discovery and Alpha through Beta and Live , depending on the assignment. You will help teams understand complex service landscapes, identify user and organisational needs, and design coherent end-to-end services across digital and non-digital channels. Working alongside ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

Service Design - ITIL - ServiceNow - government - 12 month contract - SC Clearance - Remote first with ad hoc onsite travel I have an immediate contract opportunity for an experienced Service Design Manager to join a busy Service Design & Transition team with our government client. The role will … candidates with active SC clearance will be preferred. What you'll focus on Designing and documenting new IT services that align with ITIL-based service management. Embedding service design principles and standards into projects from early stages through to transition. Ensuring every new or changed service ...

Service Management Architect - London - Hybrid Working Service Management Architect with excellent experience in service architecture, service design, and service transition is required by a leading law firm in central London. If you have experience in ITIL and TOGAF then this would be a bonus … essential This Service Management Architect role is a brand new position, to work in an immature architecture environment and bring it to the level needed. You will have huge scope in this role, so a great time to join. This role will start off as operational governance and progress ...

Service Designer | BPSS Eligible | Up to £470/day Inside IR35 | Worthing or Telford (Hybrid) Location: Worthing or Telford (2 days onsite per week) Rate: Up to £470 per day (Inside IR35) Contract Length: 6 months Clearance: BPSS eligible required We're looking for an experienced Service Designer … Working within a multidisciplinary team, you'll collaborate closely with user researchers, interaction designers, content designers, performance analysts, developers, policy specialists and stakeholders to design end-to-end services that deliver measurable outcomes for users and the organisation. What you'll be doing Leading service design activities ...

Senior Service Designer (SC Cleared) £450 per day (Outside IR35) | Hybrid Working | Active SC Clearance Required We're supporting a major public sector digital transformation programme and are looking for an experienced Senior Service Designer to join a multidisciplinary team delivering meaningful improvements to a high-volume citizen … complex end-to-end user journeys, helping to shape services that have a genuine impact on thousands of users. You'll work across interconnected service areas, collaborating with researchers, delivery teams and stakeholders to ensure a seamless and user-centred experience. The contract offers an initial term through ...

Service Manager Location: Coventry (Hybrid Working Available) Salary: £55,000 - £65,000 Job Type: Full-time, Permanent About the Role We are looking for an experienced and customer-focused IT Service Manager to take ownership of the performance, governance, and continual improvement of our IT services. This … pivotal leadership role responsible for ensuring the delivery of high-quality, business-critical IT services while managing and developing the Service Desk function as the single point of contact for incidents and service requests. Working closely with senior business and technology stakeholders, you will translate business priorities into ...

Location : This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity As a Service Architect, you will design and develop IT services that meet and exceed customer and business expectations. You will be involved throughout the entire … service lifecycle—from early strategy through design, transition, operation, and continuous improvement—ensuring services align with business goals and requirements. This includes defining service standards, policies, processes, and architectures that guide implementation and operation of the services, while optimising the customer experience and service value. ...

Cleared Senior Service Designer Corsham/Bristol/London (Hybrid) £60,000 + Benefits Active SC Clearance Required Permanent The Opportunity We're working with a growing consultancy delivering complex digital transformation programmes across the Defence sector who are looking to add an experienced SC Cleared Senior Service … shape and improve services used across critical government and defence environments. You'll join multidisciplinary teams of Researchers, Designers, Developers and Delivery Professionals, driving service design activity from discovery through to live whilst championing user-centred design principles throughout. What You'll Be Doing Leading Service ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As an experienced Service Designer (Consultant) at our client, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will be an advocate … needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. ...

Experience Design Principal Application Deadline: 30 November 2026 Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: £80,000 - £90,000/year Description Our Experience Design Principals lead and deliver complex client engagements across our public … sector portfolio. Sitting within the Experience Design Practice in our Strategy & Design Service Line, they work alongside leadership peers in Advisory & Change and Product & Innovation to deliver holistic outcomes. We're looking for "T-shaped" experience design leaders whose careers have been built around designing digital ...

Experience Design Principal Application Deadline: 30 November 2026 Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: £80,000 - £90,000/year Description Our Experience Design Principals lead and deliver complex client engagements across our public … sector portfolio. Sitting within the Experience Design Practice in our Strategy & Design Service Line, they work alongside leadership peers in Advisory & Change and Product & Innovation to deliver holistic outcomes. We're looking for "T-shaped" experience design leaders whose careers have been built around designing digital ...

week on-site. Please note that these requirements relate to a specific client engagement. About The Role We’re looking for an experienced Service Designer to join our Advanced Technology Centre in Newcastle. As a Service Designer, you’ll play a key role in shaping … outcomes for both users and clients. This is an excellent opportunity for someone who enjoys tackling complex challenges, facilitating collaboration, and using evidence-based design to improve experiences at scale. You’ll have the opportunity to work across a variety of sectors and projects, helping to deliver impactful services ...

Cleared Service Designer | Defence Programme Hybrid Working - Corsham £515 per day | Inside IR35 6 Month Contract Active SC Clearance Required We are seeking an experienced Service Designer to join a major defence programme delivering critical digital services within a secure government environment. This is an exciting opportunity … Service Designer who thrives in complex delivery settings and can help shape end-to-end services that meet user needs while supporting organisational and operational objectives. Working as part of a multidisciplinary team, you'll collaborate closely with User Researchers, Product Managers, Business Analysts, Content Designers and Technical Architects ...

National Security IT provider Tektora are supporting a leading Defence and National Security IT provider who are looking to speak with DV Cleared Service Architects for a contract opportunity working across both legacy and new technologies as part of a live system transitioned programme. This role would suit … skilled service architect with excellent interpersonal skills who has owned service design for complex or high value deliveries into live service and is looking to develop further across operating model design and secure programme delivery. The Role You will be involved in: Owning and being ...

About The Role Hippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services … manage relationships between different groups. You’re a champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. [Please note we are looking for candidates who are looking for growth ...

CURRENT, ACTIVE DV CLEARANCE IS ESSNENTIAL FOR THIS ROLE* A UK defence organisation is looking for an experienced Service Design and Asset Manager to join its Technology Operations function. The organisation runs a large and complex technology estate, combining modern platforms with long-standing Legacy systems … organisation a clear, accurate view of the technology it owns. What you'll be doing Designing new and changed IT services, including support models, service levels and service catalogue entries Setting operational readiness criteria and managing the acceptance of services into live support Working with architects, project teams ...

Lead Service Designer - Digital Customer Experience London | Hybrid Permanent Opportunity £70,000-£85,000 + Benefits Lead the vision. Shape the experience. Make an impact. Exciting projects with both Public Sector & Government Clients! We're looking for an experienced Lead Service Designer to join a growing Digital Customer … leading high-profile transformation programmes and shaping the future of digital services. This is a fantastic opportunity to combine strategic leadership with hands-on design , working with senior stakeholders and multidisciplinary teams to turn complex challenges into innovative, user-centred and scalable solutions. What will you be doing? Lead ...

work, ask us about our flexible and remote working policies designed to help you get the most out of life. Your role UX Design subject matter expertise: Able to break down complex design problems and provide UX design and user-centered design guidance across the full … design lifecycle, including interaction design, information architecture, service design, accessibility, and design systems, both internally and to our customers. Shape UX contributions to bids and proposals: Lead and support proposal development by shaping UX approaches, design strategies, and experience visions that respond to both ...

WorkWave, we are committed to empowering the hardworking service professionals who keep our world safe, clean, and beautiful. Through our powerful suite of software solutions, we give these business owners the tools they need to run their businesses more efficiently, increase profitability, and deliver exceptional service. We are seeking … Product Designer to craft intuitive and efficient product experiences. You will partner with product and engineering teams to deliver high-quality design solutions for well-defined problems, creating and validating designs while considering the secondary consequences of your decisions. You will be part of our collaborative, diverse team ...

POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a clear, current understanding of true service quality by building strong, mutually respected relationships with key client … stakeholders, ensuring the basics are done right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective, high ...

POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a clear, current understanding of true service quality by building strong, mutually respected relationships with key client … stakeholders, ensuring the basics are done right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective, high ...