1 to 25 of 91 Service Design Jobs in the UK excluding London

Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery … and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set as well as industry frameworks (ITIL, SecDevOps etc.) to design services that are user-centric. As the Service Architect you will be responsible for the … delivery of cost-effective service solutions that achieves customer's requirements, meets mission needs and which can be fully integrated with the customer's service eco-system What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal Producing More ❯

industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client … Center of Expertise (CoE), you will be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to … join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences. Key Responsibilities: Service Design Development: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG’s strategic goals. Utilize journey More ❯

Service Transition Analyst Manchester/Remote £29-£42K + Great Benefits A Service Assurance/Transition Analyst is required for our public sector client to work in the IT Operations team. The successful candidate will be responsible for supporting the Change & Transition Manager to ensure that new and … organisation's IT Strategy, and that they meet current and future customer requirements. The role holder will assist in the co-ordination of all Service Design and Transition activities working closely with the Change & Transition Manager and the IT Operations teams and other project teams to help capture … the production Service Design and Service Transition requirements. The successful candidate will also assist to ensure that these requirements are understood, considered and addressed within the project lifecycle through the attainment of agreed Service transition and Operational Readiness. Essential skills A strong background working in a More ❯

Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ Salary: The starting salary is £90,336, which includes allowances totalling £2,928. The salary is broken down as £87,408 basic salary, which will increase annually until you reach the top of the scale … a location allowance of £1,928 and a non-pensionable allowance of £1,000. Location: West Brompton Job Summary The Head of Transition andService design would lead a team dedicated to design the end-to-end journey of a service. This helps a user complete their goal and … of, multiple programmes/projects at any time depending on the scale and complexity. The post holder may also work on collaborative/joint Service Design/Transition activities with our CT partner agencies. The role will work closely with the Head of Delivery, the Head of ICT More ❯

tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about … user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and … advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending More ❯

that matter, at a huge scale, with people who value design. Find out more about what it\\\'s like designing in government on our Design in Government blog . As a senior designer within the Intellectual Property Office you\\\'ll work in multidisciplinary teams , alongside researchers and developers, to … deliver world-class, user centred public services that meet the Government Design Principles . You\\\'ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You\\\'ll help the government transform the way … You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team.Working Style This role will be carried out in-line with IPO Hybrid More ❯

Service Manager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes to … improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯

Discover where complex meets meaningful as a Service Architect in our Scotland & NI Business Unit. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle …/or at other CGI/client locations. We are seeking to grow our team of experienced specialists, focusing on areas such as the design, delivery, assessment, and operation of IT services. As a Service Architect, you may work with a wide range of clients - often on-site … supporting them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new service solutions and improvement initiatives. You will play a pivotal role in shaping service management strategies, service delivery models and transition to service More ❯

that matter, at a huge scale, with people who value design. Find out more about what it’s like designing in government on our?Design in Government blog.? As a senior designer within the Intellectual Property Office you’ll work in?multidisciplinary teams, alongside researchers and developers, to deliver … world-class,?user centred?public services that meet the?Government Design Principles. You’ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You’ll help the government transform the way it delivers … You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team. Working Style This role will be carried out in-line with IPO More ❯

that matter, at a huge scale, with people who value design. Find out more about what it's like designing in government on our?Design in Government blog.? As a senior designer within the Intellectual Property Office you'll work in?multidisciplinary teams, alongside researchers and developers, to deliver … world-class,?user centred?public services that meet the?Government Design Principles. You'll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You'll help the government transform the way it delivers … You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team.

Working Style This role More ❯

Intellectual Property Office youll work in multidisciplinary teams , alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles . Youll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design … You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team. Working Style This role will be carried out in-line with IPO … between working from home and the office. Main duties consist of but are not limited to: Work in an agile, multidisciplinary team to develop design concepts at pace within complex, fast-moving transformation programmes. Work with service managers and programme directors to develop design concepts. Promote the More ❯

Service Designer Opportunity to play a pivotal part in a collaborative, cross functional team for a well-established household name and key player in their industry. £70,000 - £80,000 p/a Car or Car allowance monthly up to £7K p/a Private Healthcare Hybrid - Warwickshire To … aspects of their applications. The solutions architects working on their respective applications will sit either side and your role will involve leading in the Design, Transition and Assurance of their services. You will oversee the production and update of service operating models, technical and architectural governance inclusive of … all aspects of governance and regulations. As well as understanding the technical side of IT and Service Design you will have superb soft skills across communication, planning and being able to discuss with both Technical and non-technical people, crucially you will have demonstrable experience of having done More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Come join us and make a difference in the world! Discover more at www.necsws.co m At NEC Digital Studio, we believe in design practices that make the world more huma n.NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the … world. Everything we design, build and maintain is made for lif e. Our mission is to empower organisations to be more effective, inclusive and sustainable, through tools, systems and experiences that are intelligent, integrated and intuitive for al l. As a people-first digital studio, we are designing and … transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclu sion We’d love your help. And we’ll support you all More ❯

Join us as a Service Designer We’re looking for a service designer with proven expertise in creating insight-led service blueprints for complex processes and user-centered digital experiences. This is an opportunity to work in an environment where you’ll be challenged, trusted, and where … You’ll be working within cross functional product teams to help deliver best in class solutions for our digital projects. Your role as a Service Designer will see you taking the lead in establishing new ways of working so that we can deliver new products within the Fintech innovation … space. Day-to-day, you’ll be: Designing and mapping service blueprints to address customer needs and improve internal processes Conducting and supporting user research activities (including interviews, surveys, usability testing and data synthesis to identify user needs, pain points and opportunities for improvement Collaborating with product and operations More ❯

London or Manchester - hybrid working (2 days a week onsite, 3 days remote based) The Enterprise Service Architect will be a visible champion for Service Architecture and architectural governance. The Enterprise Service Architect will be the operational functional lead and provide day to day architectural oversight, control … team strategy and taking accountabilities for aspects of the Major Change and ODA team. Working collaboratively with wider Operational teams, supporting the shape and design of the E2E Operational teams and capabilities, aligning the integration of new services and products to a target operating model. Owning and delivering end … to end service architecture packages through robust planning and management (including RAID), ensuring that Service Design supports programmatic/project delivery dates. Influencing the project/program and key stakeholders to ensure that the product or solution delivered meets the strategic aims and needs of Operations. Acting More ❯

IT Service Lifecycle Manager Location: Birmingham (up to 40% remote) Salary: £65,000 - £75,000 + Excellent Benefits Working Pattern: Full-time, 35 hours/week (flexible & hybrid working available) Department: IT Service Delivery - Service Management A global legal organisation with a strong UK presence is seeking … an experienced IT Service Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You'll work within a highly structured, ITIL-aligned … environment, managing relationships with stakeholders and third-party partners across the full service lifecycle. It's an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you'll be doing: Lead the full lifecycle of IT services More ❯

Head of Digital Design - up to £75,000 - Hybrid (One Day a Week in Newport) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique Civil Service Organisation who are currently undergoing a very interesting and complex digital transformation. We are supporting them … to recruit a Head of Digital Design who has had hands-on experience in a User Centered Design focused profession e.g. Service Designer, Interaction Designer, UX Designer. This role involves managing a team of 8 so will only be suitable for candidates who can demonstrate having mentored … or coached colleagues in a previous role. What the Head of Digital Design will be doing You will be working on a variety of projects related to enterprise-wide digital transformation including user and staff facing applications, dashboards and web accessibility. Direct line management of a team of User More ❯

Databases (Oracle, SQL, PostgreSQL, Mongo DB), and other infrastructure technologies. Day to day, you'll: Understand the business area to facilitate the best solution design with team members and product owners. Be environment aware, identify technical impediments/bottlenecks and work directly to resolve. Be technology agnostic and willing … of the best solution. Be anchored to core engineering area and carry the ability to test, learn and mentor others. Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt. Understand the benefits of measuring change and work with teams to provide … recovery processes. Performance Optimisation. Technical fault-finding Level 3 & 4. Security best practises and compliance standards. Mentoring Colleagues and supporting technical development of others. Service design and associated methodologies. Problem solving and communication skills. Any experience of these would be really useful VMware Certified Professional (VCP) Our focus More ❯

doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators … in England, and our solutions are underpinned by cutting-edge technologies and our teams expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good … doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators More ❯

Service Delivery Manager (DV Security Clearance) The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services … delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: Introduce and manage SLAs and KPIs on behalf of the CIS Department. Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. Lead or consult on continuous service improvement initiatives. Facilitate collaboration More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services … delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services … delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration More ❯

Services Team(s) offer a range of services to our Customers: Application Support, covering the entire suite of Oracle HRMS products, including HR, Self Service, Learning Management, Recruitment and Payroll on both E-Business Suite and HCM Cloud Hosting and DBA Services Business Process Outsourcing for HR Administration and … Payroll Solutions Testing-as-a-Service You will: Be the SME and primary contact for a large Payroll Customer; being the face of the Symatrix Payroll service Ensure provision of the Customer Payroll service, to the highest quality and Customer-focussed level Ensure compliance with Payroll and … HR legislation, GDPR and IS Policies and Procedures Provide a positive, personal, responsive and efficient service to all Customers Providing the fastest route to Customer resolution Set clear expectations and follow-up on what we say Recognise and respect differing levels of technical knowledge and adjust communication style accordingly More ❯