101 to 125 of 133 Service Design Jobs in the UK excluding London

UX Researcher 6 months Glasgow - x2 days onsite x3 remote £500 per day inside ir35 - Umbrella only UX Researcher/Service designer: Conduct user research to gather insights into customer needs, preferences, and pain points. Create service blueprints, journey maps, and personas to effectively communicate service experiences. Collaborate with cross-functional teams, including product managers, developers, and … marketing, to design and implement service solutions. Facilitate workshops and design sprints to co-create solutions with stakeholders and gather feedback. Prototype and test service concepts, iterating designs based on user feedback and performance metrics. Analyse service performance data and customer feedback to identify opportunities for improvement. Document design processes and outcomes to ensure More ❯

It would be great if you had: Experience in customer-facing, regulated or high-scale industries Familiarity with Braze, content platforms or headless CMS Exposure to accessibility testing and service design Experience with vendor SLAs and external delivery governance Understanding of advanced automation environments (e.g., mock servers) Background in data-driven quality decision-making Here's what else … your growth every step of the way. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider. More ❯

What You Will Do As a Software Engineer on the User Foundations team, you will: Build and maintain scalable, resilient, and high-performance backend services Collaborate cross-functionally to design and deliver robust user-facing capabilities Participate in the design, breakdown, and estimation of new features and services Write clean, maintainable code, backed by thorough testing (unit, integration … based, scalable systems Fluent in multiple programming languages; expertise in at least one of: Java, Python, or JavaScript Experience writing, testing, and deploying production-quality backend services Familiarity with service design, documentation, and software delivery best practices Strong written and verbal communication skills Effective problem-solving skills with the ability to diagnose and resolve complex issues Ability to More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯

A*-C (Essential) Maths GCSE, grade 9-4/A*-C (Essential) About the Employer CTRL O LTD • Ctrl O provides LinkSpace, a secure and flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of More ❯

have the ability to report backlog performance at various level of the organisation. Projects will include software as well as hardware projects. Experience of working with business analysts and service designers is important. Ability to work on own initiative celebrate and communicate successes using various communications style and channels in a truly Agile way is also crucial. You must More ❯

and secure executive sponsorship for pilots and proofs of concept. Establish and maintain architectural standards and patterns to guide implementation across operational and technology domains. Ensure end-to-end service designs are aligned with strategic goals, architectural principles, and governance frameworks. Provide architectural assurance, challenge assumptions where necessary, and mentor team members to promote best practices. Support procurement processes More ❯

and secure executive sponsorship for pilots and proofs of concept. Establish and maintain architectural standards and patterns to guide implementation across operational and technology domains. Ensure end-to-end service designs are aligned with strategic goals, architectural principles, and governance frameworks. Provide architectural assurance, challenge assumptions where necessary, and mentor team members to promote best practices. Support procurement processes More ❯

and secure executive sponsorship for pilots and proofs of concept. Establish and maintain architectural standards and patterns to guide implementation across operational and technology domains. Ensure end-to-end service designs are aligned with strategic goals, architectural principles, and governance frameworks. Provide architectural assurance, challenge assumptions where necessary, and mentor team members to promote best practices. Support procurement processes More ❯

strategic priorities. Key Responsibilities of the Interim Housing Needs Research and Data Analyst: Lead on managing, interpreting and reporting complex housing data to monitor outcomes, highlight challenges, and inform service design Deliver robust Power BI dashboards and T-SQL solutions to support intelligent performance management across Housing Needs Partner across departments and with external stakeholders to align strategy … and insight, supporting the delivery of our Homelessness and Rough Sleeping Strategy Shape service improvements through data-driven innovation, enabling smarter, more preventative housing interventions Coordinate the delivery of statutory returns, Freedom of Information requests, and internal performance reports to senior officers, elected members, and government bodies Support system development, ensuring business continuity for critical data services Skills and More ❯

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 18mths+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs (to get … Security Clearance) Salary for the Service Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

effectively, including AI-led initiatives. Responsibilities: Map and understand current customer processes and workflows Facilitate and run workshops to gather insights and align stakeholders Identify gaps, pain points, and service opportunities across user journeys Design end-to-end service experiences, considering implementation needs Collaborate with Product, PMs, and Architecture teams to shape how solutions are delivered Use … AI tools and analysis to help process and understand internal documentation Translate complex internal systems into usable service maps and documentation Work with implementation teams to build a better customer onboarding experience Confidently chase stakeholders and gather the information needed independently Skills: Proven experience as a Service Designer in B2B or enterprise environments Strong experience with service mapping, workflow analysis, and process design Excellent workshop facilitation and stakeholder engagement skills Ability to operate independently and chase down information across teams Experience working with architects and project managers on delivery projects Strong documentation and communication skills Familiarity with using AI tools for content/process analysis is a plus If you’re a hands-on Service More ❯

responsibility for the quality of support they provide. Effective communication skills with the people we support, staff teams, families, and external care professionals. Ability to create and deliver robust service designs, support strategies, and risk assessments while managing individual budgets. Excellent organisational skills with the ability to prioritise workload and work under pressure. SVQ Level 3 in Health and More ❯

SC Service Designer Shape the Future of Public Digital Services Hybrid Remote - Occasional Travel to London, Manchester or Glasgow Up to £55k base Are you a creative and strategic Security Cleared Service Designer ready to make a real difference? Were partnering with a leading digital consultancy renowned for transforming services across the UK and internationally to find exceptional … Service Designers for a high-impact, long-term government project. If youve worked with GDS standards and thrive on designing services that genuinely improve lives, this could be your next big step. Why This Role Stands Out: Flexible Hybrid Work: Mostly remote, with infrequent visits to client HQs in London, Manchester, or Glasgow. Purpose-Driven Projects: Help design … Up to £55k plus a clear route to advancement. What Youll Bring: Security Cleared currently - This is a non negotiable GDS Know-How: Hands-on experience with Government Digital Service standards and full end-to-end service design. Visual Storytelling: Able to turn complex journeys into clear, compelling visuals that speak to all audiences. Agile Mindset: Comfortable working More ❯

yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens. You will collaborate with multidisciplinary teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the GOV.UK content style guide and contribute to agile delivery teams across the entire product … cycle. Key Responsibilities Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services. Content Strategy - Develop and manage content strategies aligned with service and user goals. User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics. Collaboration - Work closely with stakeholders, designers, developers, and policy teams More ❯

to take ownership and responsibility for the quality of support they provide. Communicate effectively with the people we support, staff teams, families, and external care professionals. Create and implement service designs, support strategies, and risk assessments while managing individual budgets. Prioritise workload effectively and work under pressure. Hold SVQ Level 3 in Health and Social Care or equivalent. Possess More ❯

of the UK's leading human-centred digital consultancies. You'll work on public sector services that have real impact - from healthcare to justice to local government - helping to design accessible, inclusive, and meaningful experiences. If you're passionate about research-led design, collaborating with multidisciplinary teams, and delivering services aligned to GDS standards, we'd love to … from you. What you'll be doing Designing user journeys, wireframes, and prototypes that meet real user needs Conducting and synthesising user research across diverse audiences Collaborating with researchers, service designers, developers, and delivery teams Advocating for accessibility, inclusion, and evidence-based design Supporting projects through discovery, alpha, beta, and live phases What we're looking for Proven … experience designing end-to-end digital services Comfortable working in Agile teams on complex public sector or healthcare projects Strong knowledge of UCD principles, usability testing, and interaction design Experience with GDS standards and government service delivery (desirable) Skilled in tools like Figma, Miro, and accessibility checkers The Package Up to £70,000 base salary 25 days' holiday More ❯

yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … collaborative, high-performing environment. Drive Stakeholder Collaboration: Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Promote Innovative Thinking: Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Navigate Risk Effectively: Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. … to project work, accelerating delivery and insight. Nice to have: Discovery & Alpha Project Involvement: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. GDS Familiarity: Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you More ❯

yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … collaborative, high-performing environment. Drive Stakeholder Collaboration: Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Promote Innovative Thinking: Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Navigate Risk Effectively: Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. … to project work, accelerating delivery and insight. Nice to have: Discovery & Alpha Project Involvement: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. GDS Familiarity: Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you More ❯

User Researcher Government | GDS Remote | Inside IR35 | £400 SR2 is supporting a consultancy delivering a high-impact digital service for a central government client. As part of this, we’re looking for a User Researcher to join a growing multidisciplinary team.This role will be critical in shaping user-centred design decisions through discovery and into early delivery phases. … You’ll work closely with service designers, content designers, BAs, and delivery leads to ensure user needs are at the heart of everything built. Experience Required: Good background in qualitative and quantitative user research techniques. Experience working in agile delivery teams within the public sector or on GDS-aligned projects. Skilled at planning and executing user research activities across … service phases (especially discovery/alpha). Comfortable engaging with a wide range of users and stakeholders. Able to translate insights into clear, actionable findings that inform design and delivery. Familiar with projects that have involved legislative change Experience with GDS standards, GOV.UK design principles and service assessments is highly desirable. Overview: Start ASAP (within More ❯

month contract with a high change of extension. Role Overview: The User Researcher will be responsible for understanding the needs and behaviours of users interacting with the government service's application processes. They will ensure that user insights drive the design and development of the new cloud-hosted system, enabling a seamless and efficient experience that aligns with … the Digital Scotland Service Standard. Key Responsibilities: Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points. Use a variety of research methods, including interviews, usability testing, surveys, and data analysis. Collaborate with service designers and business analysts to translate user insights into actionable recommendations. Advocate for users and ensure their … ensure all users are considered. Key Skills and Experience: Experience conducting user research in digital transformation projects. Strong knowledge of qualitative and quantitative research methods. Familiarity with Digital Scotland Service Standard and its application in government projects. Excellent communication and stakeholder engagement skills. Experience working in multidisciplinary teams. Knowledge of accessibility standards and inclusive design practices. Office location More ❯

Job Description: We are looking for a strong UI/UX professional who can design with a strategic mindset and create experiences that deliver measurable business value. Key Responsibilities: Lead and contribute to discovery-phase design activities Conduct user interviews, synthesize insights, and define user needs Translate research findings into wireframes, user flows, and prototypes Collaborate with service designers, developers, and product managers in a squad-based environment Facilitate workshops and design collaboration using tools like Miro and Slack Deliver UI design assets using tools like Figma and Adobe XD Ensure a seamless end-to-end user experience through iterative design and validation Required Skills and Experience: Strong hands-on experience with both UX … research and UI design Proficient in tools such as Miro, Slack, Adobe XD, and Figma Experience working in agile, cross-functional teams or squads Ability to plan and conduct user interviews and usability testing Platform-agnostic mindset with a focus on user-centric design More ❯

Job Description: We are looking for a strong UI/UX professional who can design with a strategic mindset and create experiences that deliver measurable business value. Key Responsibilities: Lead and contribute to discovery-phase design activities Conduct user interviews, synthesize insights, and define user needs Translate research findings into wireframes, user flows, and prototypes Collaborate with service designers, developers, and product managers in a squad-based environment Facilitate workshops and design collaboration using tools like Miro and Slack Deliver UI design assets using tools like Figma and Adobe XD Ensure a seamless end-to-end user experience through iterative design and validation Required Skills and Experience: Strong hands-on experience with both UX … research and UI design Proficient in tools such as Miro, Slack, Adobe XD, and Figma Experience working in agile, cross-functional teams or squads Ability to plan and conduct user interviews and usability testing Platform-agnostic mindset with a focus on user-centric design More ❯

What they’re looking for: • Strong experience designing content for government services • Recent exposure to GDS standards and accessibility requirements • Agile delivery experience • Excellent collaboration skills – especially with UX, service designers, and researchers • Ability to write clear, user-centred content based on research and data • Confident using tools like JIRA, Confluence, Heroku etc. What’s on offer: • Remote-first … notice required If this sounds like something you’d like to hear more about, feel free to drop me a message. I’m also working on other UX and design roles, so happy to chat if you’re open to new opportunities. More ❯