101 to 125 of 167 Service Design Jobs in the UK excluding London

we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I … CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This position offers unique networking and multi-disciplinary working opportunities across our; HCM, finance, GBS, HR, and business modelling teams. We encourage consideration of flexible … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and providers More ❯

we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I … CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This position offers unique networking and multi-disciplinary working opportunities across our; HCM, finance, GBS, HR, and business modelling teams. We encourage consideration of flexible … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and providers More ❯

we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I … CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This position offers unique networking and multi-disciplinary working opportunities across our; HCM, finance, GBS, HR, and business modelling teams. We encourage consideration of flexible … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and providers More ❯

Watford, Denton or Horsham Contract – 6 months Day rates - £500 - £600 Inside IR35 (Umbrella Company) As a Maximo Consultant you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior experience in Facilities Management … or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering sessions and produce documentation. Resolve system issues, close process gaps, and enhance performance. Collaborate with the CAFM Developer on analysis, configuration, and upgrades. Manage incidents, troubleshoot problems, and test solutions. Document changes and ensure compliance with IT policies … and procedures. Monitor system performance and apply improvements. Share knowledge and continuously develop expertise Experience 5+ years in a similar role; 7+ years in structured IT service environments. Industry experience in Civils, Construction, or Facilities. Extensive hands-on experience with IBM Maximo, SQL, and/or DB2. Strong skills in system testing, QA practices, and troubleshooting methodologies. Familiarity with More ❯

Machine Learning Models Strong experience in data presentation and visualisation Desirable Technical Experience Demonstrable experience applying natural language processing (NLP) to areas such as information retrieval Proven ability to design, build, and optimise recommender systems to deliver personalised recommendations to customers Strong experience in experimental design, including but not limited to A/B testing and randomised control … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

SME within the Hippo engineering community to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Maintain client relationships and troubleshoot issues through collaboration Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

new navigation models and site structures and validating them through tools such as cardsorting and tree test surveys. - Evaluating and conducting reviews of existing products for usefulness, usability, visual design, content and branding to create value for the RNLI and improve the user experience. - Helping to identify new research techniques and find ways to constantly improve processes, templates and … guidelines for the user centred design process. - Supporting on the RNLI User Experience strategy and be an ambassador for user experience across the organisation by sharing your knowledge with the wider RNLI and helping teams to incorporate users into their projects. About you To be our User Experience Specialist, you'll need significant and relevant experience of user centric … design with the majority in industry/agency rather than academia, with a portfolio of case studies demonstrating the design of great user experiences for products and services working with large and complex organisations, communicating across all relevant levels and ensuring all primary stakeholders are aware of the benefits of UX. We look for: - Proven experience with a More ❯

Forest Job Type: Full-time, Hybrid Join a leading organisation on a journey of Digital Transformation aimed at enhancing customer experience and streamlining processes through advanced technology and modern service design. Day-to-day of the role: Lead the support, enhancement, development, and implementation of assigned applications, providing expert technical advice. Actively support our Digital Transformation programme and projects. … Collaborate closely with all ICT teams to continuously support and improve applications through proactive planned activities and reactive requests. Design and implement IT solutions to enhance system performance and security. Provide technical support and troubleshooting for IT-related 2nd and 3rd line issues. Work with stakeholders to understand their IT needs and requirements. Develop and maintain documentation for IT More ❯

Bring: 8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution. Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Experience translating qualitative and quantitative insights into clear, actionable strategies. Ability to collaborate in multidisciplinary teams More ❯

Bring · 8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution. · Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. · Experience translating qualitative and quantitative insights into clear, actionable strategies. · Ability to collaborate in multidisciplinary teams More ❯

looking for an experienced Services Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working at the intersection of architecture, delivery, and … operations to ensure service components are fit for purpose and align with enterprise strategy. Key Responsibilities: Define and evolve service architecture models, standards, and patterns across business-critical platforms Lead the design and specification of end-to-end service models , including SLAs, OLAs, KPIs, and support frameworks Collaborate with business stakeholders, technical architects, service managers … and delivery teams to ensure architectural alignment Support and govern transition states for new or transformed services (from design through to Day 2 operation) Provide risk and impact assessments for changes to service architecture Ensure compliance with internal governance and external regulatory standards specific to financial services ✅ Skills & Experience Required: Proven experience as a Services Architect (or similar More ❯

Select how often (in days) to receive an alert: Service Architect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and … treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a Service Architect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering market-leading … service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As part of More ❯

As a Service Designer, your primary responsibility will be to provide system design and solution expertise within a defined area of the engineered domain. Youll be working closely with multidisciplinary teams to ensure all solutions are technically sound and aligned with customer requirements. In your secondary role, youll act as an Engineering Authority, offering oversight and support across … the wider service team. You'll help ensure system-level performance meets design expectations and is fit for purpose. ROLE REQUIREMENTS Essential Demonstrate suitable professional qualifications such as CCNA/CCNP/Juniper JNCIA OR provide relevant evidence of experience in designing, delivering, testing and supporting network solutions within military and/or air traffic management domains or … equivalent organisations. Desirable Ability to work in a regulated environment, e.g. CAP 670 or Defence Standard 00-972 Design, Commissioning & Support of Air Traffic Management equipment meeting applicable standards, or other high integrity systems. Knowledge of Microwave link and/or BLoS technologies. Provision of NOC/SOC services (working within or managing) RESPONSIBILITIES Design Support the development More ❯

Service Designer Whitehall Resources currently require an experienced Service Designer to work with a key client based in Telford *Please note this position will require 2 days onsite weekly and candidates must work via an Umbrella Company* Job description: Helping shaping delivery for the team, working closely with UX & Build teams, improving the teams ways of working and … Creating alignment for each life event on the aim, impact, and measurement approach . Developing an 'as-is' view of existing programmes across the business. . Creating a clear design approach for each journey based upon business prioritisation and architectural maturity. . Map out existing and 'to-be' processes and approaches for the prioritised use cases, helping to determine … channel strategy, drive to digital and upstream compliance programmes. . Support the identification of and approach to any changes within the overall operating model. Key skills: . Customer journey design . Business analysis . Strong interpersonal skills . Self-starter All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise More ❯

Job summary The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust's live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The post holder will … Build and maintain strong relationships across teams, partners, and suppliers to support onboarding. Collaborate on service outcomes, readiness criteria, and Service Catalogue entries. Work with project teams and service owners to capture and deliver service design documents, handovers, and support models. Coordinate and validate service documentation, support materials, known errors, and FAQs. Support and … validate Service Acceptance Criteria before go-live. Review change requests and liaise with CAB to assess, test, and approve transition-related changes. Facilitate project-to-support team handovers and ensure operational readiness. Evaluate third parties involved in transitions and assist in performance reviews. Support CSIP by identifying service transition improvement opportunities. Define/report transition metrics, risks, and More ❯

Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯

Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯

Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯

Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯

Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯

Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯

We are seeking an experienced and dynamic Service Delivery Manager (known internally as an Operations Manager) to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays are required on … and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: As a Service Delivery Manager, you will be leading several services working to support victims across Staffordshire and Stoke-on-Trent. Currently these include the Staffordshire Victim Gateway, Harmony ASB and Mediation … service and the Restorative Justice service. You will ensure the provision of these high-quality services, maintain effective relationships with key stakeholders, and work alongside the Area Manager to promote and develop our victim services in the area. You will: Lead the service teams to deliver excellent and high quality support to victims of crime and major incidents More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯

to define and deploy world class customer solutions using the ServiceNow platform. With this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing … to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to … a diverse client base. Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content. Specifically aligned to ServiceNow you shall lead workshops to demonstrate platform and application function, define client current and desired state, and finally present the proposed solution. Building client understanding of ServiceNow functionality More ❯

joining an organisation that is about to embark upon its most ambitious programme of change yet. You will be a key member in a team of highly skilled Technology Service Engineers. You will own, design, develop and set strategy in your own specialist area of technology while working alongside other highly talented technology engineers. Reporting to the Technology … Service Manager, you will gain exposure at senior levels and be expected to navigate across directorate teams and work closely with 3 rd party suppliers. NHSBT has a very successful track record in benefits delivery. You will be joining an organisation that is used to working within a controlled methodology but will also have the opportunity to shape the … be required to actively manage infrastructure and server technology. The Wintel technology set includes Windows Server services hosted in VMWare, Azure and Oracle Cloud. Your duties will include : The design, build, configuration, administration, and support of infrastructure technologies such as compute, storage, networking, and operating systems based on Windows and Intel platforms. Support the delivery and maintenance of Wintel More ❯