Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯
Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯
Methods are currently looking for an SC Cleared Service Designer on a contract basis. Client: Government department Role: Service Designer Must hold active Security Clearance 4 months initial contract Day rate: £450 - £500 INSIDE IR35 Hybrid contract - occasional travel to either London, Birmingham, Manchester, Sheffield, Leeds, Newcastle More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Victim Support
We are seeking an experienced and dynamic Service Delivery Manager (known internally as an Operations Manager) to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays are required on … and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: As a Service Delivery Manager, you will be leading several services working to support victims across Staffordshire and Stoke-on-Trent. Currently these include the Staffordshire Victim Gateway, Harmony ASB and Mediation … service and the Restorative Justice service. You will ensure the provision of these high-quality services, maintain effective relationships with key stakeholders, and work alongside the Area Manager to promote and develop our victim services in the area. You will: Lead the service teams to deliver excellent and high quality support to victims of crime and major incidents More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
to define and deploy world class customer solutions using the ServiceNow platform. With this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, servicedesign, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing … to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to … a diverse client base. Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content. Specifically aligned to ServiceNow you shall lead workshops to demonstrate platform and application function, define client current and desired state, and finally present the proposed solution. Building client understanding of ServiceNow functionality More ❯
joining an organisation that is about to embark upon its most ambitious programme of change yet. You will be a key member in a team of highly skilled Technology Service Engineers. You will own, design, develop and set strategy in your own specialist area of technology while working alongside other highly talented technology engineers. Reporting to the Technology … Service Manager, you will gain exposure at senior levels and be expected to navigate across directorate teams and work closely with 3 rd party suppliers. NHSBT has a very successful track record in benefits delivery. You will be joining an organisation that is used to working within a controlled methodology but will also have the opportunity to shape the … be required to actively manage infrastructure and server technology. The Wintel technology set includes Windows Server services hosted in VMWare, Azure and Oracle Cloud. Your duties will include : The design, build, configuration, administration, and support of infrastructure technologies such as compute, storage, networking, and operating systems based on Windows and Intel platforms. Support the delivery and maintenance of Wintel More ❯
XP engineering practices Developing within Digital First or GDS quality standards Ability to engage with stakeholders, understanding context and requirements, from diverse areas of a business including Product Management, ServiceDesign, and Operations Introduction of new or improved processes in development environments Developing solutions using human-centred, research-driven, inclusive design practices Designing and implementing solutions using … service and event-based architectures Using testing tools for unit testing, including system test automation frameworks Cloud monitoring, telemetry, intelligence tools and processes, including Grafana Using written, verbal, and visual communication to explain complex topics concisely to both technical and non-technical audiences Incrementally replacing enterprise legacy systems Main Outcomes Lead development of new features for a major product … within the organisation . Lead the backend refactoring of RCIL (AT and CB) to use vanilla Lambda instead of NextJS. Contribute to the design and documentation of the external/public APIs for the products. Lead the BAU support for all products maintained by the domain. This includes live support, bug fixing and upgrading our software and platforms to More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Talent
XP engineering practices Developing within Digital First or GDS quality standards Ability to engage with stakeholders, understanding context and requirements, from diverse areas of a business including Product Management, ServiceDesign, and Operations Introduction of new or improved processes in development environments Developing solutions using human-centred, research-driven, inclusive design practices Designing and implementing solutions using … service and event-based architectures Using testing tools for unit testing, including system test automation frameworks Cloud monitoring, telemetry, intelligence tools and processes, including Grafana Using written, verbal, and visual communication to explain complex topics concisely to both technical and non-technical audiences Incrementally replacing enterprise legacy systems Main Outcomes Lead development of new features for a major product … within the organisation . Lead the backend refactoring of RCIL (AT and CB) to use vanilla Lambda instead of NextJS. Contribute to the design and documentation of the external/public APIs for the products. Lead the BAU support for all products maintained by the domain. This includes live support, bug fixing and upgrading our software and platforms to More ❯
delivery partner for charities, social enterprises, and the public sector. Founded by Ross McCulloch, our award-winning Glasgow-based team brings deep expertise in digital strategy, website development, and servicedesign for organisations that create social impact. We've trained thousands of charity professionals, empowering them to use digital tools and servicedesign to drive real … social enterprises, and public sector organisations to achieve greater impact through digital innovation. Renowned for our collaborative and values-driven approach, we specialise in website development, digital strategy, and servicedesign tailored to the unique needs of the third sector. Our commitment to inclusive, ethical, and user-centred solutions has earned us industry recognition and multiple awards, reflecting … Proficient with project management and CRM tools. Experience working with multidisciplinary teams and freelancers. Experience in the charity, social enterprise, or public sector. Knowledge of user-centred and content design principles. Values & Approach Passionate about using digital for social good. Committed to inclusive, open, and ethical working practices. Curious, adaptable, and continuously learning. Third Sector Lab is an equal More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Ubisoft Entertainment
This role focuses on measuring, analyzing, and continuously improving the customer experience, helping integrate digital solutions that enhance both customer satisfaction and operational efficiency. Aligning with ITIL 4's Service Value Chain (SVC) and ServiceDesign principles, it ensures support is seamless, effective, and adds measurable value to the customers. The position also requires strong collaboration with … other CX-oriented teams within Ubisoft to ensure that support topics are well integrated at all steps of the player journey, while supporting CRC Service Improvement teams in operational enhancements. Key Responsibilities Define and execute customer experience (CX) strategies that deliver measurable improvements to support interactions Monitor and analyze key performance indicators (KPIs) to identify trends, opportunities, and areas … for enhancement Design and maintain comprehensive customer journey maps with integrated feedback loops Support the broader CRC effort to "shift-left" and bring more self-serve options to relevant service requests Collaborate closely with product teams to ensure seamless customer experiences across all touchpoints Document and share customer support insights with relevant departments to improve company-wide serviceMore ❯
To apply direct for this role please visit Civil Service Jobs and quote ref no. HMRC is looking for a hard-working Senior Performance Analyst, who can champion the use of analysis and insight to inform improvements to our online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that … a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to hear from … members of the team can understand and carry out analysis to high standards, ensuring the insight we share is robust Collaborating with content designers, user researchers, interaction designers and service designers to identify relevant success metrics and ensure insight that you share is understood and can be used to inform improvements to the GOV.UK guidance Actively contribute to the More ❯
To apply direct for this role please visit Civil Service Jobs and quote ref no. HMRC is looking for a hard-working Senior Performance Analyst, who can champion the use of analysis and insight to inform improvements to our online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that … a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to hear from … members of the team can understand and carry out analysis to high standards, ensuring the insight we share is robust Collaborating with content designers, user researchers, interaction designers and service designers to identify relevant success metrics and ensure insight that you share is understood and can be used to inform improvements to the GOV.UK guidance Actively contribute to the More ❯
To apply direct for this role please visit Civil Service jobs and quote ref no. HMRC is looking for a hard-working Senior Performance Analyst, who can champion the use of analysis and insight to inform improvements to our online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that … a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to hear from … members of the team can understand and carry out analysis to high standards, ensuring the insight we share is robust Collaborating with content designers, user researchers, interaction designers and service designers to identify relevant success metrics and ensure insight that you share is understood and can be used to inform improvements to the GOV.UK guidance Actively contribute to the More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
HMRC
To apply direct for this role please visit Civil Service Jobs and quote ref no: 412756 HMRC is looking for a hard-working Senior Performance Analyst, who can champion the use of analysis and insight to inform improvements to our online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives … a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to hear from … members of the team can understand and carry out analysis to high standards, ensuring the insight we share is robust Collaborating with content designers, user researchers, interaction designers and service designers to identify relevant success metrics and ensure insight that you share is understood and can be used to inform improvements to the GOV.UK guidance Actively contribute to the More ❯
Introduction Are you passionate about designing and developing User Interfaces? Would you like to create remarkable user experiences and user interfaces? If you want to design and develop innovative and intuitive front ends for a wide variety of clients then Cambridge Consultants is the place for you. Your role You will get to work with teams of software engineers … front-end developers, user experience and service designers, mathematicians, tests engineers and DevOps specialists. There is no single technology stack, as we will use whatever tool best fits each project, but you can expect to encounter Typescript, Swift, Python; generative AI and Gitlab CI. You will work with other front end developers, UI and UX designers, and technical leaders … to grow our capability in excellent UI development, tools, processes and techniques. What you'll be doing Design and build data visualisations and to deliver ambitious and creative solutions for projects. Work as a part of our team to plan and deliver top-notch digital services that help our clients achieve their goals. Stay up-to-date with the More ❯
understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯
understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯
test driven development, continuous integration, pair programming, code review and version control Proficiency in Kotlin, as well as a strong knowledge in Jetpack Compose Solid understanding of clean architecture, design patterns (MVP, MVVM, MVI) and principles (SOLID, DRY) Confidence to express their own opinions and be pragmatic about modifying them when appropriate Demonstrated experience collaborating with Product and Design … Lead by example by being a hands-on contributor to the codebase and providing oversight and feedback via pull requests. Demonstrate leadership for mobile architecture and API and micro-servicedesign with deep knowledge in all aspects of Android development Provide line-management and personal development support for engineering team members Develops tactical plans for optimisation of resources More ❯
and working with customers to help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to More ❯
Job Title: Senior Design Engineer Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £40,748+ dependant on experience What you’ll be doing: Produce technical guidance documentation for In-Service Submarine Alterations and Additions, Class Modifications, and Minor Trials, ensuring adherence … to all aspects of the MOD design change process KP 2.31 Carry out investigation and review of technical design change information/proposals and feedback findings to both internal and external stakeholders Carry out design change Safety & Environmental Assessment documentation review for both In-Service and Build community Submarines Provide input to training courses to support … safety and quality culture Conduct trend analysis of incidents, events and present the findings from completed investigations to identify themes and trends Your skills and experiences: Essential: Computer Aided Design experience A background in Mechanical/Electrical engineering A minimum of HNC qualification Desirable: Experienced in CAD - Preferably SolidWorks Experience working within the Submarine sector Defence related designMore ❯
Job Title: Service Designer Location: Telford (2 days on-site per week) Duration: 6 Months Engagement: Umbrella Only Overview: We are seeking a Service Designer to join a Government programme, a major cross-government initiative aimed at simplifying and securing access to public services click apply for full job details More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
CLEARANCE TO BE CONSIDERED JOB DESCRIPTION: The SAP Procurement & Supply Chain Architect Contractor is a crucial role in the SAP (Neptune) organization, and is accountable for the solution/servicedesign, configuration and support services of t... More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
CISM, etc.). Apply now to make a significant impact on NHS BSA's cyber security strategy! What do we offer ?o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Hybrid working model (we are currently working largely remotely)o Career development … DHSC Cyber Assessment Framework, and HM Government Cyber security strategy. Develop, maintain, and promote security procedures and standards in line with NHSBSA requirements. Implement, monitor, and report on agreed service levels, KPIs, and standards within security operations. Oversee the lifecycle of security solution implementation, ensuring accurate translation and operation. Engage and foster relationships within the organisation and with third … security incidents, vulnerabilities, and malfunctions, ensuring efficient resolution. Conduct forensically sound acquisitions of computer systems and media for evidence collection. Provide advice and guidance in penetration testing and improving service offerings. Carry out reviews, internal audits, and spot-checks to ensure effective operation of security measures. Provide expertise in the design and implementation of specialist security technologies and More ❯