176 to 200 of 653 Service Design Jobs in the UK excluding London

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we’re Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we’re Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for … s Government, we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We're dedicated to … readiness, engagement, and sustainable impact. Work closely with Corporate Performance, communications and other functions to develop and deliver change management strategies that support transformation goals. Digital Transformation Drive the design and delivery of digital services and solutions that enhance operational performance and the Client and Customer experience. Support the Head of Corporate Systems to introduce scalable, secure, and user More ❯

delivered for customers. You will work closely with senior stakeholders at project and programme level, influence product development, and collaborate with agile delivery teams including delivery managers, user researchers, service designers, and technical leads to define and prioritize a product roadmap and ensure successful delivery outcomes. You should have strong commercial awareness, experience supporting sales activities, knowledge of best … practices in product development, and the ability to mentor and upskill team members, including early-career consultants. Experience with Civil Service projects and GDS principles is advantageous. Qualifications: Agile working: Expertise in Agile and Lean practices, coaching and leading teams through project lifecycle stages, and innovating workflows to improve outcomes within legislative or commercial constraints. Product ownership: Ability to … create and manage end-to-end product roadmaps, prioritize backlogs, and secure organizational buy-in for successful delivery. Experience in user-centered design and promoting best practices across teams. Financial ownership: Accountable for realizing project benefits, securing funding, managing scope within budget and deadlines, and understanding system integration and benefits realization. Stakeholder and problem management: Skilled in stakeholder identification More ❯

direction, critique, and mentorship. Collaborate closely with Product, Engineering, and Marketing to drive cohesive, scalable solutions across the user journey. What You Bring 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles More ❯

to help bring our digital experiences to life. You’ll do this bycreating visually and engaging with customers and stakeholders through storytelling. Someone who canwork collaboratively alongside a full design multidisciplinary team,with a willingness to learn from - and actively support other Visual Designers. An experienced Visual Designer to work within our Experience Design team of interactions designers … heart of every problem we solve. As a Visual Designer, it’ll be your role to: Apply your creative thinking to solve complex problems and make them seem simple Design production assets, infographics, logos and other elements Create engaging digital experiences, design interfaces for web and mobile applications Make seemingly mundane things interesting and exciting Support us scale … and hone our digital design system Mastering storytelling techniques to help the business communicate effectively Bring your designs to life with prototyping software Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Engage with design teams and communities of practices to understand objectives and opportunities aligned to good customer More ❯

person workshops in Abingdon head office, and occasional travel for user research and customer workshops. We are looking for a seasoned User Researcher to join our growing UX and Service Design team. In this role, you'll be instrumental in establishing a cross-platform user research initiative that spans all UX and CX segments, working closely with our … lead designer. As a User Researcher, you will play a crucial role in understanding user behaviour and needs to inform the design and development of user-centred products, services, and experiences. Your ability to be flexible, resourceful, and creative in your approach will be essential in navigating the digital assessment landscape and our matrixed environment. You will be responsible … to identify new opportunities and validate product concepts before significant resources are invested. At the same time, you'll be deeply involved in the product development process, working with design and engineering teams to enhance user experiences. Your ability to quantify the impact of UX changes and demonstrate the ROI of user-centred design will be key in More ❯

Description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? Join our Digital & Data team working alongside product … design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner … stack While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Use design, prototyping and collaboration software (eg. Figma, Sketch, Invision, Zeplin, Storybook, Axure, Adobe XD, Miro, Mural, or any others you can introduce us to) What You Can Expect Work to More ❯

computing infrastructure services within the College of Medical, Veterinary and Life Sciences within the University of Glasgow, part of an overall portfolio of activity of Research Computing as a Service within the College (MVLS-RCaaS). Research computing infrastructure services provide an essential foundation for the College's world-changing research agenda. The post-holder will be responsible for … strong and productive relationships with research, technology and University senior leadership stakeholders. The post is based in and closely associated with the broader, University wide Research Computing as a Service (RCaaS) function, part of the Information Services directorate. The postholder will work closely within the College and in partnership with this core team to ensure coherence and harmonisation between … of research computing infrastructure. 4. Through a range of outreach and engagement activities develop and maintain a clear understanding of MVLS researchers' computing infrastructure requirements and align these with service design, provisioning and evolution, working with the MVLS-RCaaS and general University RCaaS teams to ensure their sustainability. 5. Work with relevant colleagues in MVLS, MVLS-RCaaS, RCaaS More ❯

You will work closely with senior stakeholders at project and programme levels, influencing and providing direction on product development. Collaborating with agile delivery teams, including delivery managers, user researchers, service designers, and technical leads, you will define and prioritize a product roadmap to ensure successful outcomes. You will also support sales activities, bring knowledge of best practices in product … and challenge stakeholders for better results. Product ownership: Ability to create and manage end-to-end product roadmaps, prioritize backlogs, and ensure stakeholder buy-in. Experience in product and service development, including for assisted digital users. Financial ownership: Responsible for realizing project benefits, securing funding, and managing scope within budget and deadlines. Stakeholder and problem management: Skilled in stakeholder More ❯

Role: Service design consultant - Pre-sales (SC Clearance) Rate: Outside IR35 Location: Remote - ad-hoc Farnborough Duration: 3 months initially Clearance: SC or DV clearance required Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development … the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience · Mastery of ITILv3 or v4 preferably with certification · Extensive experience as a senior/lead Service … and present low to medium subject matters in a clear and concise manner · Ability to determine the critical success factor of delivery 1. Responding to enquirers · Confirming current support service solutions. · Assisting in sales qualification through evaluation of requirements against options. · Validating solution specification. · Identifying cost elements for delivery and support of solution. 2. Sales · Responsible for service More ❯

Job Opportunity: Service Designer Location:Birmingham (Hybrid Work Pattern) Rate: £20.00-£25.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you passionate about designing services that truly meet user needs? We're … looking for a Service Designer to join our clients' Digital & Customer Services team and help shape the future of public services. What You'll Do: Design end-to-end service journeys based on user needs and organisational goals. Collaborate with multidisciplinary teams to prototype and test new service processes. Map service and user journeys to … identify transformation opportunities. Contribute to service design standards and community development. Use data and user research to inform and iterate service designs. What We're Looking For: Strong understanding of service design principles and user-centred design. Experience working in multidisciplinary teams to improve service delivery. Ability to prototype in various formats and visualise More ❯

possibility for extension Location: Hybrid Working (1 Day On-site in Cardiff, Rest Remote) My client, who operates in the Healthcare Digital Transformation sector, is seeking a skilled Lead Service Designer. This is a leadership role focused on designing and improving services within digital transformation, particularly in healthcare. It emphasizes user-centered design, stakeholder management, and Agile/… Lean methodologies. You'll work independently, mentoring others and collaborating with service managers and programme directors to develop impactful design concepts. Responsibilities: Lead design across complex services, including Vaccine and Pharmacy Services. Collaborate with teams to gather feedback and drive improvements. Organize and plan complex programs, adjusting strategies as necessary. Lead planning and implementation of service changes. Design and manage systems across multiple services and operations. Provide direction on tools/methods to meet user needs across channels. Monitor and evaluate processes, ensuring effective outcomes with Agile methods. Manage stakeholder expectations and communicate complex information. Negotiate budgets, balancing cost vs. value for financial delivery. Lead Agile/Lean teams, manage priorities, and ensure MVP More ❯

Job Title: Senior Service Architect Location:- Hampshire + Remote Salary:- £70-90k + Bens Overview: We're seeking a Principal Service Architect to lead the design and evolution of best-in-class managed services across Voice, Room Technologies, and Digital Signage. This role requires a unique blend of deep technical knowledge and commercial insight to shape … scalable, innovative, and cost-effective service offerings. Acting as a strategic bridge between engineering, delivery, and sales, you'll drive service development, support key client engagements, and influence internal roadmaps. Key Responsibilities: Service Design & Strategy * Design and define managed services for UC, AV/VC, and digital signage. * Translate customer and market needs into scalable … service models (SLAs, processes, HLDs, SOWs). * Ensure alignment with ITIL and operational best practices. Commercial & Client Engagement * Support sales with solution design, proposals, and financial models. * Drive commercial competitiveness through pricing, margin analysis, and TCO/ROI assessments. * Present strategies to stakeholders, including C-level clients. Consulting & Delivery * Lead client workshops, audits, and transformation roadmaps. * Collaborate across More ❯

Job Title: Service Designer Location: Bristol area Salary: Competitive, dependent on qualifications and relevant experience Role Overview As a Service Designer, you will design and implement IT end user and services migration solutions to ensure successful transfer and adoption of user IT accounts, desktops/laptops, infrastructure, applications, and systems access. You will collaborate with a small … end user migration team, including a Services Transition Lead, User & End User Compute Coordinator, deployment & floorwalking team, and the primary IT Service Provider within an IT & Records programme workstream. Your role involves engaging with other programme workstreams, transferring sites, and their end users. Key Responsibilities Design and Implementation: Develop IT service solutions to address transfer and business … change requirements. Collaboration: Work with transferring sites personnel, the migration & service transition team, and the primary IT Service Provider to validate solution requirements. Technical Guidance: Provide support and guidance to the migration and service transition team. Scalability and Security: Ensure solutions are scalable, secure, and aligned with enterprise architecture and IT service management arrangements. Planning and More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products … to build solutions that meet user needs, deliver business impact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

Team/Directorate: Service Management Team/Finance and Corporate Services Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week. Work as part of a flexible shift pattern to cover service hours. You … Out of Hours' rota. Interview date: To be confirmed Post number: 201868 (For office use only: H, TTJ) The role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end … methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project and product teams-within DDaT and across the wider organisation-to coordinate the service acceptance process, ensuring that new services More ❯

National Express is recruiting an experienced Head of IT Service Delivery to join our team at our Head Office in Digbeth, Birmingham . The successful candidate will ensure the seamless, cost-effective, and efficient delivery of IT services to meet business needs, driving operational excellence and user satisfaction. This role involves leading a team of IT professionals, managing offshore … teams and service providers, and driving service improvements. The role also requires managing key supplier relationships, ensuring contractual value and performance, and implementing ITIL best practices. What you'll do: Develop and manage strategic relationships with IT suppliers: Negotiate contracts, monitor performance, conduct reviews, ensure compliance, and manage vendor risks within budget. Contribute to IT strategy: Align with … business objectives, oversee service design considering user needs, cost, supportability, and scalability, and promote best practices and new technologies. Manage service transitions: Ensure minimal disruption during the deployment of new or changed services, conduct PIRs, and oversee change, release, and knowledge management processes. Lead daily IT operations: Ensure high availability and performance, manage incident, problem, request, change More ❯