26 to 50 of 367 Service Design Jobs in the UK excluding London

seeking dynamic, forward-thinking Service Designers with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. As a Service Designer you will help us design coherent … integrated service offerings based on user needs, and define the design strategy for a service or set of services. You’ll work in a multidisciplinary team alongside Researchers, D esigners and Developers, to deliver world-class, user-centred services. You’ll be part of our active ...

Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will … combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. ...

description & person specification Title: Strategic Design Lead Department: Digital Reports to: Digital Experience Lead Job purpose summary: Strategic Design Lead, you will sit at the centre of the newly established Innovation Team, shaping how the airport evolves its products, services and operations. You will act as a bridge … team, bringing clarity and momentum and confidently challenging the status quo to deliver meaningful outcomes. Key responsibilities and accountabilities: Define and drive product and service strategy across Now/Next/Later horizons, connecting immediate delivery to longer-term transformation Act as a translator between design, technology, data ...

better services for our Co-op, our colleagues, members and customers. We're looking for a Lead Designer to join our Experience and Product Design team and help us create simple, inclusive and effective digital experiences for our customers. This is a generalist design role with a strong … focus on interaction design, requiring the confidence to work across disciplines including research, content, service design and accessibility. Initially supporting our Quick Commerce Value Stream, you'll work across product teams to solve complex customer problems, improve customer journeys and deliver outcomes that make a measurable difference ...

Service Designer 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

About the job you're consideringAs a Service Designer, you will drive the design of complex, user-centred services for our prestigious public sector client. This role will help create the conditions for teams to adopt and embed user-centred, iterative design approaches within a complex enterprise … have the opportunity to work for other clients in government and the private sector. You will contribute to and help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture ...

About The Role Hippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services … manage relationships between different groups. You’re a champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. [Please note we are looking for candidates who are looking for growth ...

high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled medical staffing services that improve staff experience, enable people professionals to focus on matters to the business … staff, patients and communities across the country. Main duties of the job You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative ...

high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled education services that improve staff experience, enable people professionals to focus on matters to the business whilst … staff, patients and communities across the country. Main duties of the job You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative ...

work, ask us about our flexible and remote working policies designed to help you get the most out of life. Your role UX Design subject matter expertise: Able to break down complex design problems and provide UX design and user-centered design guidance across the full … design lifecycle, including interaction design, information architecture, service design, accessibility, and design systems, both internally and to our customers. Shape UX contributions to bids and proposals: Lead and support proposal development by shaping UX approaches, design strategies, and experience visions that respond to both ...

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

Hours: Full time Disability Confident: No Closing Date: 02/10/2026 About this job DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

Deputy Director of Digital Standards & Inclusive Design Contract Length: 3 Months IR35 Status: Inside IR35 Role: Deputy Director of Digital Standards & Inclusive Design Sector: Public Sector Digital Transformation Daily rate: £875 - £985 Contract | Inside IR35 | 3 Months We are seeking an experienced Deputy Director of Digital Standards & Inclusive … Design to provide strategic leadership across a major public sector digital transformation programme. This is an exceptional opportunity for a senior digital leader to shape the future of digital service delivery, accessibility, and inclusive design at scale, driving innovation and improving end-to-end user experiences across ...

Indra Group UK & Ireland is seeking a Service Design Manager on a 16-month FTC to define and implement service design and transition for a major TfL Revenues project. You will lead all service design activities, ensure artefacts meet standards, and coordinate across multiple … suppliers to deliver a resilient, compliant end-to-end service lifecycle. The role requires strong governance, incident-free transitions, and capability to manage stakeholders including TfL and interfacing parties. #J-18808-Ljbffr ...

building capability and skills to deliver knowledge and support across the business. The CI Coach will work with business areas to deliver improvements to service quality and efficiency in addition to improved risk management and customer experience. You will ensure that changes to working practices and processes are well … managed and any impact to Service Delivery is clearly understood and agreed with stakeholders in line with the CAAs strategic goals. This will require a strong network of relationships across the organisation; influencing and driving change at Head of Department and at operational process level. These objectives will ...

Echo Talent is seeking a Senior Service Design Manager to lead complex transformation projects within a global professional services organisation. You will drive discovery, research and service design across digital, data, AI and business transformation efforts, shaping strategy and investments with senior stakeholders. You will combine … hands-on service design, user research, prototyping and strategic thinking to turn insights into practical services. #J-18808-Ljbffr ...

Department: SRG Governance Service Delivery Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems … sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description We are looking for a highly skilled and dynamic Service Transition Project Manager to join our team. In this role, you will be responsible for the end-to-end delivery of projects and transition ...

summary As an IT Service Transition Lead at UKHSA, you will ensure that digital and technology services are transitioned into live operation safely, efficiently, and in a way that supports long-term operational resilience.You will play a key role in delivering UKHSA's health security mission by ensuring that … across delivery, technical, and operational teams to embed structured transition processes, reduce risk, and ensure readiness across people, process, and technology. You will influence service design decisions, support adoption of ITIL practices, and enable high-quality service outcomes across national and regional operations. Main duties ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners, ensuring ...

Senior Interaction Designer Permanent Location: UK - Remote Salary: £60,000 - £70,000 (+ benefits) Skills: Interaction Design, UX Design, Prototyping, User-Centred Design, GDS/GOV.UK Design System We are looking for an experienced Senior Interaction Designer to join a digital consultancy delivering complex, user-centred … business and technical requirements into clear, accessible and intuitive digital experiences. Working within multidisciplinary teams, you'll collaborate closely with User Researchers, Content Designers, Service Designers, Developers and client stakeholders to create solutions that are desirable, feasible and effective. What you'll be doing Leading interaction design activities ...