Service Design Jobs in the UK excluding London

26 to 50 of 97 Service Design Jobs in the UK excluding London

Lead Platform Operations Manager

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
HMRC
To apply direct for this role please visit Civil Service Jobs and quote ref. Have you got experience of leading a multi-skilled Operations team in a Cloud environment? Do you have experience in running a diverse team of Product Operations Specialists, and leading direction and strategy in a … of Excellence offering. We are already a diverse team of 80+ individuals, creating a dynamic and inclusive working environment whose skills cover Architecture, Development, Service Design, Operation and Governance. Job description Within HMRC, we have an exciting opportunity to lead the Enterprise Cloud Services (ECS) Platform Operations team … digital transformation initiatives effectively. The role will require close collaboration with the key functions the HMRC Operations model which includes Product Development and Engineering, Service Management and Operations, Customer Groups, and other associated teams. The role will require a customer-first mentality with strong influencing skills and ability to More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

Head of UX

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Cti Digital
re champions of user needs - from initial discovery through to delivery and optimisation. Whether it's conducting field research, facilitating stakeholder workshops, or defining service blueprints, we shape the user experience across every touchpoint. What you'll be doing As Head of UX, you'll lead the evolution of … outcomes through intelligent, inclusive, and purposeful design. You'll play a vital part in connecting user needs with organisational goals, ensuring every product or service we deliver is both useful and usable. As CTI's Head of UX, you will: Define and evolve our UX strategy, aligning it with … clients, providing strategic consultation, facilitating workshops, and influencing digital direction. Oversee UX activities from discovery to delivery, including user journeys, prototypes, testing, wireframes, and service maps. Advocate for UX across the business - championing user needs, driving education, and creating alignment between product, design, and tech. Stay ahead of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Service Transition Manager - HO - G7

Cardiff
Hybrid / WFH Options
Government Digital & Data
as at the front line of making the Home Office a modern and capable department at a time of unprecedented global change. Working in service transition, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services: are supported … by the required resources necessary to operate and manage the service deliver required levels of availability, reliability and performance adhere to relevant industry, government and Home Office standards are robust and affordable are comprehensive and forward looking Building on extensive experience in the area, you will apply control and … the bridge between projects/programmes and the operation/support of the ongoing services. You will contribute to the definition of standards for service transition and continual improvement. Through excellent stakeholder management skills, you will be expected to leverage people, processes, suppliers and tooling in both day-to More ❯
Employment Type: Permanent
Posted:

IT Service Change & Problem Manager (5950)

Dartford, Kent, United Kingdom
Laing O'Rourke
the go-to person when change needs to happen - but disruption isn't an option? Do you thrive in complex IT environments, ensuring that service remains smooth, change is well-managed, and problems never repeat themselves? At Laing O'Rourke, we're looking for a forward-thinking IT Change … Problem Manager to take ownership of our IT assurance efforts across global operations. You'll work at the heart of delivery and operations - driving service improvement, managing risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the Change … Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings with the needs of the business and supporting successful transitions in a fast-paced digital environment. Whether it's guiding stakeholders through risk More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Change & Problem Manager

Dartford, Kent, United Kingdom
ENGINEERINGUK
the go-to person when change needs to happen - but disruption isn't an option? Do you thrive in complex IT environments, ensuring that service remains smooth, change is well-managed, and problems never repeat themselves? At Laing O'Rourke, we're looking for a forward-thinking IT Change … Problem Manager to take ownership of our IT assurance efforts across global operations. You'll work at the heart of delivery and operations - driving service improvement, managing risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the Change … Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings with the needs of the business and supporting successful transitions in a fast-paced digital environment. Whether it's guiding stakeholders through risk More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Designer

london, south east england, United Kingdom
Hybrid / WFH Options
3Search
in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯
Posted:

Microsoft 365 Lead Developer

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Serco
challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times … in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior User Researcher

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Employment Type: Contract, Work From Home
Rate: £60,000
Posted:

Senior User Researcher

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Employment Type: Contract, Work From Home
Rate: £60,000
Posted:

Senior User Researcher

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Employment Type: Contract, Work From Home
Rate: £60,000
Posted:

Senior User Researcher

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Employment Type: Contract, Work From Home
Rate: £60,000
Posted:

Senior User Researcher

glasgow, central scotland, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

derby, midlands, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

mansfield, midlands, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

paisley, central scotland, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

milton, central scotland, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

Worthing, West Sussex, South East, United Kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Employment Type: Contract, Work From Home
Rate: £60,000
Posted:

Senior User Researcher

birkenhead, north west england, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

old swan, north west england, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

sunderland, tyne and wear, north east england, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Senior User Researcher

crawley, west sussex, south east england, united kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Posted:

Vice President, Studio Design II

Manchester, UK
BNY
is all about. We’re seeking a future team member for the role of Vice President, Senior User Experience Designer to join our Studio Design, Loans Enablement platform. This role is located in Manchester, UK and will be working in a hybrid capacity. (3 days a week in the … with a high degree of autonomy. You are an individual contributor who is strong in Figma. You know when and where to use different design system components and work efficiently to design and build prototypes of various complexity. They are involved in planning, mapping out flows, journeys, and … discovering research opportunities. You are excited by the collaborative opportunities within design systems and component libraries – and look to master your craft Works on and manages range of project sizes, balancing time as appropriate. Comes up with multiple solutions to solve various problems. Takes initiative on driving the work More ❯
Employment Type: Full-time
Posted:

Cloud Architect (DV Security Clearance)

Chippenham, Wiltshire, United Kingdom
TieTalent
near Chippenham. Your future duties and responsibilities The Lead Cloud Architect will drive the technical vision and execution of cloud migration initiatives, overseeing the design, planning, and implementation of cloud-based solutions for complex systems. This role requires a blend of strategic planning, technical expertise, and leadership, ensuring that … architecture and migration processes. - Ensure compliance with security, performance, and regulatory requirements in accordance with the Client's IT and governance policies. • System and Service Design for Cloud Migration: - Lead the design and planning of complex system and service migrations to a cloud-based environment. - Develop … and detailed low-level component designs to support seamless migration and integration with existing operational services. - Define and implement best practices for system and service transitions, ensuring efficiency, resilience, and minimal disruption to operations. • Stakeholder Collaboration & Alignment: - Collaborate with a wide range of stakeholders to align business and technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Engineer (DV Security Clearance)

Chippenham, Wiltshire, United Kingdom
ENGINEERINGUK
near Chippenham. Your future duties and responsibilities: The Lead Cloud Architect will drive the technical vision and execution of cloud migration initiatives, overseeing the design, planning, and implementation of cloud-based solutions for complex systems. This role requires a blend of strategic planning, technical expertise, and leadership, ensuring that … architecture and migration processes. Ensure compliance with security, performance, and regulatory requirements in accordance with the Client's IT and governance policies. System and Service Design for Cloud Migration: Lead the design and planning of complex system and service migrations to a cloud-based environment. Develop … and detailed low-level component designs to support seamless migration and integration with existing operational services. Define and implement best practices for system and service transitions, ensuring efficiency, resilience, and minimal disruption to operations. Stakeholder Collaboration & Alignment: Collaborate with a wide range of stakeholders to align business and technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Service Design
the UK excluding London
10th Percentile
£45,740
25th Percentile
£50,000
Median
£55,000
75th Percentile
£73,750
90th Percentile
£73,886