76 to 100 of 227 Service Design Jobs in the UK excluding London

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop … product and user centric capabilities in others, helping colleagues and clients know what to do when you are not around. Apply GDS (Government Digital Service) and NHS Service standards, particularly the Service Manual and Service Assessments. Navigate complex regulatory environments, including patient data privacy and clinical ...

commercials, the product roadmap, or first-line technical support — those are handled by other parts of the team — allowing you to focus entirely on service design and collaborator relationships. What you would do Map a collaborator's current clinical pathway in depth and define what the future state … clinical teams, operational leads, and platform builders in constructive dialogue. Run usability testing sessions and turn the outputs into platform improvements, applying human-centred design and empathy-driven practices. Structure complex clinical discussions into journey maps, service blueprints, and logic flows in Miro. What they are looking ...

providing specialist expertise in Rio EPR configuration, implementation and deployment.You will collaborate closely with clinical, operational, technical and programme stakeholders to define requirements, shape service design, support adoption activities and ensure successful delivery of the new platform. Key responsibilities include: Leading product implementation, deployment and optimisation activities Acting … subject-matter expert for Rio EPR Supporting requirements gathering and service design activities Managing stakeholder engagement across clinical, operational and technical teams Supporting systems integration activities, including APIs and relational databases Driving organisational change and user adoption Supporting service transition and ongoing operational support arrangements Contributing ...

work as part of a product trio (with Product Manager and Business Product Owner) to design new digital platforms, services and solutions and to improve existing ones Own design workstreams from discovery through delivery and optimisation Collaborate with Product Managers, Business Product Owners and Technology to understand customer … problems, define opportunities and design and test effective solutions that balance user needs, business goals and technical constraints Maintain, manage and improve the ELT Design System Measure and report on the impact of delivered product features We operate a hybrid working policy that requires a minimum ...

North Yorkshire Council invites applications for a Graduate Trainee in Service Design and Digital Adoption (User Experience) in Selby, North Yorkshire. The role sits in the SDDA team within Transformation Services and offers a strong foundation in UX research, accessibility, and design for public services. You will ...

Parall is seeking an experienced Principal UX Designer to lead the Experience Design team across digital products and services in a senior, hands-on role. You will drive discovery, shape strategy, and guide multi-project roadmaps, while mentoring designers and raising practice standards. You will connect digital … digital touchpoints, influence client roadmaps, and apply service design thinking to improve customer experiences and business outcomes. #J-18808-Ljbffr ...

assessment artefacts including dependency maps, supportability assessments, risk registers, and transition readiness reports. Identifying architectural risks, technical debt and operational dependencies that may impact service transition or ongoing support. Defining remediation actions and transition exit criteria required for service acceptance. Collaborating with client stakeholders, incumbent suppliers, and internal … delivery teams to facilitate knowledge transfer and document critical application dependencies. Supporting operational service design by documenting ownership models, escalation paths, recovery responsibilities, and support boundaries. Ensuring architecture documentation, support documentation and operational procedures are aligned and fit for managed service operations. Providing architectural governance throughout transition ...

will work with User Researchers and Frontend Developers, designing in the browser, to deliver highly user-focused and successful services. You will produce design concepts for digital services, often working to very tight deadlines, and work with Frontend Developers to implement those concepts. As an Interaction Designer you will … Work within agile delivery teams to produce and implement high-quality design concepts for digital services. Work with User Researchers to ensure all output, internal and external, is well designed and user focused. Design and deliver consistent, user focused communication material. Partner with colleagues to ensure a consistent ...

AtkinsRéalis in the United Kingdom seeks a UX Design subject matter expert to lead UX strategy across bids, proposals, and projects. You will guide interaction design, information architecture, service design, accessibility, and design systems, shaping solutions for clients. You will mentor multidisciplinary teams, manage client … relationships, ensure accessibility and usability, and promote user-centered design practices across the organisation. #J-18808-Ljbffr ...

already have all the answers, please don't apply for this role. We're looking for a Lead User Researcher to join our Design and Research team – who asks questions of us, our processes, and our clients. The key is someone who can ask the right questions … impact. You'll work closely with our clients in user-focused engagements and support us in developing long-term relationships. Who we are Our design team is a collaborative mix of service designers, researchers, UX and UI designers, working shoulder-to-shoulder with engineers, delivery managers ...

communication skills. Experience using tools such as JIRA, Confluence, or similar product management platforms. Ability to work effectively across multidisciplinary teams including Product, Design, Engineering, and Business functions. Experience using data and customer insights to support product decision-making. Experience working within financial services, banking, insurance, or other regulated … industries. Exposure to business change, testing, service design, or business design activities. Knowledge of GDS-style product delivery approaches and user-centred design principles. Experience supporting digital transformation or customer experience improvement programmes. Qualifications Bachelor's degree in Business, Data Science, Technology, or a related discipline. ...

careers@servisbot.com About the role We’re looking for a practical, customer‐focused and AI‐curious Business Analyst to help us design and deliver AI agent solutions for our customers. This is not a standard BA role where you simply gather requirements and pass them on. You’ll work … with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You’ll sit between customers, Customer Success, Product and Engineering. Your job will be to turn messy business problems into clear ...

products and services that could be used to improve user experiences and outcomes. Our ideal candidate has extensive experience in large-scale product-led design and development with a deep understanding of design standards, service design, and user experience. You should have a proven track record … experience, accessibility, and inclusivity, translating user needs and defined business requirements into product features and initiatives Form and facilitate cross-functional product discovery and design teams, ensuring representation by all relevant stakeholders, to achieve a balance of business, change management and technical interests, anchoring the teams to the expected ...

fellow returners. About the job you're considering We are looking for a junior-to-mid-level Interaction Designer to join our Experience Design community. You will work as part of a multidisciplinary team to design accessible, understandable and user-centred digital products and services. Much … work supports complex government and enterprise transformation, including services for our clients. You will be supported to refresh your interaction design skills, become familiar with current design tools and ways of working, and gradually take on greater responsibility as your confidence and experience develop. Your role Depending ...

Medical Device Service Engineer – Gloucester Opportunity: Do you have experience in designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of medical device products? Do you have experience of Cloud solution products? Looking for a contract role with an exciting global pharmaceutical …/medical device company? If yes then this is the role for you. Your role as a Medical Device Service Engineer will involve designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of products and then executing the design transfer ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You will be a leader of leaders, coaching Senior Product Managers and advocating for user-centred design across the health sector. Hippo will provide exciting opportunities to share your expertise, represent the product function at the executive level, influence senior health … wide range of internal teams, clinical experts, external partners, and senior stakeholders, successfully presenting evidence‐based business cases. Champion and embed GDS (Government Digital Service) and NHS Service standards at an organisational and portfolio level, guiding multiple products and capabilities through service assessments and complex regulatory environments. ...

clients. We are recruiting for a Principal Consultant with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … trusted advisor to senior client stakeholders, including executive leadership, using data, insight and primary research to influence decision-making and shape long-term service strategy to support better outcomes for service users Lead teams to ensure that products and services meet the needs of all users and adhere ...

translate these into digital, data and technology requirements that deliver measurable outcomes. Working across the organisation, you'll identify opportunities for digital transformation and service improvement, helping to shape demand, prioritise requirements and ensure technology delivers genuine value. Key responsibilities of the Business Relationship Manager will include * Acting … strategic interface between DDaT and key business areas * Building strong relationships with senior stakeholders and service leads * Understanding business priorities, challenges and opportunities and translating these into clear DDaT requirements * Supporting the development and delivery of digital roadmaps aligned to organisational priorities * Capturing, assessing and prioritising demand for digital ...

skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence. Extensive knowledge of human factors, ethnography, and the user-centred design process for product and service design in an iterative development environment. Demonstrable knowledge, experience in and passion for user centred design practices. Proven experience of audience modelling and developing design personas. Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions). Comfortable working with data, from gathering and analysis through to design ...

Service Designer | Government Digital Programme Up to £550/day Inside IR35 Long-term contract Mainly remote with travel to Leeds around 1-2 times per month A consultancy partner is looking for an experienced Service Designer to support a long-term government digital programme. Essential experience: Strong … government/GDS Service Design background Discovery, Alpha and Beta delivery Journey mapping and service blueprinting Strong workshop facilitation and stakeholder engagement Experience working within agile multidisciplinary teams Working closely with User Research, Product, Content and Delivery Good understanding of the GDS Service Standard Please apply ...

digital services. Essential Skills & Experience Proven experience as a User Researcher within complex digital transformation programmes Strong understanding and application of GDS (Government Digital Service) standards and service assessments Experience planning, conducting and synthesising qualitative and quantitative user research Ability to communicate user needs effectively to multidisciplinary teams … senior stakeholders Experience creating actionable insights that directly influence service design and delivery BPSS clearance eligible (or currently held) Desirable Skills & Experience Previous experience within the NHS, Health, or wider Healthcare sector Experience working on high-volume citizen-facing services Familiarity with accessibility and inclusive design principles ...

Tektora are seeking a DV Cleared Service Architect on a contract basis to work across legacy and new technologies within a live transitioned programme. The role is on-site in Hampshire/Basingstoke, 5 days a week, with UK Sole National DV clearance required and a focus on secure … programme delivery. You will own end-to-end service designs, drive operating model changes, and collaborate in a multi-skilled agile team spanning security, service and management. #J-18808-Ljbffr ...

needs, behaviours, motivations and pain points. You'll help teams make informed decisions by translating research findings into actionable insights that influence product direction, service design and delivery. You'll also support and mentor other User Researchers, contributing to their growth while maintaining high standards across the team … experience of a wide range of qualitative and quantitative user research methods. Communicate and evangelise user needs to the team and wider stakeholders. Plan, design and conduct user research across all stages of the product and service lifecycle. Work with team members to design and facilitate workshops ...

apart is our "Orange Spirit"—our passion, forward-thinking mindset, and sense of fun. Now, we are looking for a skilled, high-stakes UX & Service Designer to join our Airline Operations Technology mission and transform the crew experience. The Mission: Connected Crew & Optimised Flying In this role, you will … behaviour. You will work across a hybrid ecosystem of configurable SaaS platforms and custom-built products. Your challenge will be to determine the optimal design approach: maximizing SaaS limits, designing bespoke elements where platforms fall short, or collaborating with Product Managers to push for vendor roadmap changes What ...

root causes and drive sustainable resolutions within an ITIL-aligned framework. Working with engineers and architects, the Senior Cloud Infrastructure Engineer will contribute to design, implementation, migration and transition, share expertise and strengthen technical capability. DUTIES Your duties as the Senior Cloud Infrastructure Engineer include: Third-Line Technical Support … taking ownership of complex technical issues through to resolution Incident and Problem Resolution: Diagnose complex incidents, identify root causes and drive sustainable resolutions Cloud Service Design and Support: Design, implement and support cloud services for customers and users Solution Delivery: Contribute to design, implementation, migration ...