76 to 96 of 96 Service Design Jobs in the UK excluding London

in turn improving customer satisfaction and engagement. We are dedicated to ensuring that the customer remains central to everything we do, embedding customer-centric service design, and developing a holistic view of the customer. Key Responsibilities: Building machine learning solutions to solve an array of complex problems across … hours wherever possible. All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days More ❯

in turn improving customer satisfaction and engagement. We are dedicated to ensuring that the customer remains central to everything we do, embedding customer-centric service design, and developing a holistic view of the customer. Key Responsibilities: Building machine learning solutions to solve an array of complex problems across … hours wherever possible. All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days More ❯

governance reports. Developing Power BI dashboards for leadership and operational insights. Supporting release management and assessing platform updates. Collaborating with COE SMEs to enhance service design and scalability. Required skills/knowledge... Experience administering and provisioning Power Platform solutions, including Dynamics 365, Power Apps, Power Automate, Copilot Studio More ❯

support and co-ordination of business activities and processes to support the Head of Business Change and Release Management and Head of Process and Service Design. The ideal candidate will have experience within a PMO, project-based environment and ideally within Change. Rate : £400-450 per day (inside IR35 More ❯

Senior Service Designer Location: Glasgow (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 months PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on Service Designer to help lead the charge. This … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

Experienced in using and qualified in suitable architecture frameworks and qualifications e.g. TOGAF, CISSP etc. - Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance. - Understanding of organisational business systems, processes and their infrastructure needs. - Understanding of the legal and purchasing requirements of delivering IT More ❯

Experienced in using and qualified in suitable architecture frameworks and qualifications e.g. TOGAF, CISSP etc. - Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance. - Understanding of organisational business systems, processes and their infrastructure needs. - Understanding of the legal and purchasing requirements of delivering IT More ❯

Sandbox environments to test updates and backup/restore processes. Liaise with business change programmes to ensure appropriate maintenance windows are built into the Service Design. Maintain and prepare data for monthly reports on the update status of the Server Estate. Identify services suitable for automatic deployment of patches More ❯

support they deliver. The ability to effectively communicate with the people we support, staff teams, families, and external care professionals. Creating and delivering robust service designs, support strategies, and risk assessments whilst managing individual budgets. Excellent organisational skills and the ability to prioritise your workload whilst working under pressure. More ❯

the EMEA region. Demonstrating an innovative and results-oriented approach, you will support the establishment of Arrow as a Managed ServicesLeader by architectinginnovative Managed Service solutions that conceive and sustain high levels of business value for our channel partners and their end-customers. What will you be doing at … Arrow? Centralize market feedback and collaborate with the regional and country leaders for establishing and prioritizing managed service development initiatives For the shortlisted initiatives, define the design of the to be manage services and establish the key requirements, technical set-up and estimate associated level of efforts and … initiative Established track records of collaborating with clients for driving Manage Service business value and closing deals from a solution architecture standpoint Servicedesign, integration, implementation and lifecycle management including development of performance metrics Experience ofworking within a matrix organization Product management or portfolio management experience preferred Prior experience More ❯

Lead Service Designer £600-£640/day (Inside IR35) 4-Month Contract - Scope for extension Remote – Occasional travel to a London office We are representing a global consulting firm who are looking for a Lead Service Designer to join their central Design practice for an interim engagement. … You will be working on a project in the HR & People function and will need to analyse the service experience across systems, processes and policies, with a focus on back-stage work. We are looking for: Good experience as a Senior or Lead-level Service Designer Experience in More ❯

Resilient, Customer-Focused Leadership with a Human Touch? Are you ready to play a key role in an exciting turnaround within a thriving customer service function? At Thames Water, we're seeking a hands-on, results-driven Customer Service Delivery Manager -someone who leads with credibility, empathy, and … influence. You'll inspire through action and support your team through collaboration, not control. In this role, you'll oversee our Billing Customer Service operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing as a Customer Service Delivery Manager You … to enhance customer satisfaction, reduce handoffs, and resolve issues at first contact. Championing change through thoughtful collaboration, not imposition-working cross-functionally to improve service delivery. Creating a culture of continuous improvement, where people feel supported, empowered, and valued. Strengthening relationships with key internal stakeholders to align strategies and More ❯

patients and the public can safely access their health and care information through NHS Login. About NHS Login NHS Login is a key digital service designed to provide a safe, secure, and reusable way for users to access multiple health and social care services through a single login. This … service allows individuals to prove their identity without needing to visit a GP, offering convenience and security. About the Role As an Identity Verification Administrator, you will be responsible for processing ID verification checks for NHS Login applications, ensuring security, accuracy, and compliance with strict protocols. Working as part … of a dedicated team, your role will involve: Conducting ID verification checks against targeted service levels and key performance indicators (KPIs) for security, productivity, and quality. Becoming a subject matter expert in ID verification processes , assessing approximately 300 different types of global ID documents for authenticity. Comparing ID document More ❯

Are you passionate about designing and developing User Interfaces? Would you like to create remarkable user experiences and user interfaces? If you want to design and develop innovative and intuitive front ends for a wide variety of clients then Cambridge Consultants is the place for you. Your role You … will get to work with teams of software engineers, front-end developers, user experience and service designers, mathematicians, tests engineers and DevOps specialists. There is no single technology stack, as we will use whatever tool best fits each project, but you can expect to encounter Typescript, Swift, Python; generative … UI and UX designers, and technical leaders to grow our capability in excellent UI development, tools, processes and techniques. What you'll be doing Design and build data visualisations and to deliver ambitious and creative solutions for projects. Work as a part of our team to plan and deliver More ❯

NATS is the UK's leading air navigation service provider, handling over two million flights each year. It provides air traffic control services from two control centres supporting airports nationally, and commercial solutions to over 30 countries globally. Our people are at the heart of our purpose to advance … overall business strategy. Duties: Lead the definition and modelling of security architecture for current and future capabilities to identify areas for improvement and guide Service Designs and comply with corporate, legislative, contractual or regulatory requirements. Find and direct pragmatic approaches for the security architecture to match business needs and … adhere to broader reference architectures. Lead the identification, development, and management of security architecture principles, policies and standards to ensure design, development, implementation and operating boundaries. Provide and lead consultancy on security architecture to broader NATS teams so they can adhere to the strategy & architecture. Create and communicate baseline More ❯