76 to 96 of 96 Service Design Jobs in the UK excluding London

exciting User Researcher contract role. We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to contribute to a strategic digital transformation programme, working in an agile environment and engaging directly with users to improve service design … Ensuring alignment with SG Digital Standards Skills & Experience Proven experience in agile user research within public sector or similar environments Strong understanding of Scottish Government Digital Standards Proficiency with design and collaboration tools Familiarity with Microsoft 365, Azure, and Power Platform Excellent stakeholder engagement and communication skills Relevant certifications in research methodologies or Microsoft technologies More ❯

of their product. This is a unique opportunity to break new ground in AI-powered experiences, combining the best of retail and conversational design. If you're passionate about design, curious about AI, and willing to experiment to create truly innovative solutions, this role is for you. You'll work closely with the Product Manager and engineering team, ensuring … design decisions are practical, user-focused, and aligned with the business goals. As the product expands into new verticals and shopping experiences, your work will be key to adapting and innovating UI/UX, providing clear pathways for growth into senior design roles. The Person: Proven UX/UI experience, with a strong eye for visual design Experience with Figma Ideally have experience working in a start-up or scale-up environment Experience with conversational AI, chatbots, or service design (Desirable) Exposure to the automotive or e-commerce sectors (Desirable) Basic understanding of front-end development constraints (Desirabke) Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building More ❯

Impact at a National Scale Our client, one of the UKs most high-profile government departments, are looking for someone to help shape the future of a critical public service supporting millions across the country. Were looking for an outstanding Lead Software Engineer (Technical Lead) to provide hands-on leadership to digital delivery teams building and supporting core citizen … version control, and secure development. Champion technical excellence and ensure alignment to engineering standards. Mentor and guide engineers, fostering a culture of innovation and collaboration. Drive continuous improvement in service design, infrastructure, and DevOps practices. Present technical direction clearly to stakeholders and executive leadership. ? What Youll Need Were looking for someone who is technically strong and a natural … e.g. AWS, Terraform, GitLab CI, Jenkins). Proven experience leading engineering teams , including mentoring, code reviews, and setting best practices. Strong understanding of engineering assurance, version control, and secure design principles. Experience working in multi-disciplinary environments , engaging stakeholders and managing competing priorities. Strong communication, strategic thinking, and collaboration skills. Desirable: Background in government or regulated environments. Familiarity with More ❯

at a National Scale Our client, one of the UK's most high-profile government departments, are looking for someone to help shape the future of a critical public service supporting millions across the country. We're looking for an outstanding Lead Software Engineer (Technical Lead) to provide hands-on leadership to digital delivery teams building and supporting core … version control, and secure development. Champion technical excellence and ensure alignment to engineering standards. Mentor and guide engineers, fostering a culture of innovation and collaboration. Drive continuous improvement in service design, infrastructure, and DevOps practices. Present technical direction clearly to stakeholders and executive leadership. What You'll Need We're looking for someone who is technically strong and … e.g. AWS, Terraform, GitLab CI, Jenkins). Proven experience leading engineering teams , including mentoring, code reviews, and setting best practices. Strong understanding of engineering assurance, version control, and secure design principles. Experience working in multi-disciplinary environments , engaging stakeholders and managing competing priorities. Strong communication, strategic thinking, and collaboration skills. Desirable: Background in government or regulated environments. Familiarity with More ❯

London) Locations: Leeds, Manchester, Glasgow, Bristol, Birmingham, London Work pattern: Up to 2 days per week on-site (flexible based on client need) Our client is a leading digital service design consultancy that partners with public and private sector organisations to deliver high-impact transformation programmes. They specialise in building user-centred digital products and services, with a … As part of their continued growth, they are expanding their product leadership capability across the UK. The Role As a Senior Product Manager, you'll lead multidisciplinary teams to design and deliver user-centred products within complex transformation programmes. You'll bring clarity, structure, and leadership to product delivery while building capability in others. This role is hands-on … or equivalent. Proven background in consulting , with strong experience in the public sector (GDS standards) . Deep expertise in product management - not blended roles. Strong advocate of user-centred design . Experience mentoring or line-managing others. Able to flex between delivery and advisory work, adapting to different client environments. Package Salary up to £72,000 (up to More ❯

in ambiguous settings Candidate Profile: Proven experience as a Senior Agile Delivery Manager in public sector or government programmes (GDS experience is essential) Strong understanding of Agile frameworks and service design Excellent leadership and stakeholder engagement skills Ability to manage delivery in complex, fast-paced environments This role is based in Newcastle Upon-Tyne and you will be More ❯

to enable AI-driven transformation and seamless sharing of trusted data at scale, predominantly for highly regulated and Central Government clients in the UK. Aker has proven tech-enabled service offerings - covering the entire client lifecycle through strategic cloud & data capability leadership, secure cloud and data infrastructure modernisation, managed services in client environments and data & platform engineering. Aker powers … help lead the development of backend platforms and services for National Security and Defence clients leveraging the latest commercial and open-source technologies in private and public cloud environments. Design, develop, document, deploy and enhance features to our platforms and services that meet functional/non-functional business requirements Actively participate in the teams elaboration and estimation of user … documentation, defensive programming, automated testing and code reviews Using GitHub/GitLab/Atlassian Suite for source control Test Driven Development with appropriate tools and frameworks Experience with micro-service design patterns Experience in Big Data technologies Aker Systems Attributes At Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no More ❯

We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the … easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio. More ❯

to influence strategic direction. Expertise in capability mapping, estate rationalisation, and future-state architectural planning. Deep understanding of modern enterprise architecture practices, including cloud platforms, integration, data architecture, and service design. Experience navigating early-stage or evolving architecture functions — comfortable bringing structure where there is ambiguity. Familiarity with frameworks such as TOGAF, Zachman, or similar is a plus. Excellent More ❯

predictive modelling, automation). Engaging with senior stakeholders, running workshops, and shaping technical roadmaps. Mentoring colleagues, coaching best practices, and raising delivery standards. Contributing to propositions, pre-sales, and service design. What we're looking for: 7+ years' experience in analytics with a strong track record of delivery and client impact. Technical expertise in cloud data platforms (Snowflake, Azure More ❯

Job summary Join the NHS Business Service Authority as a Support Specialist! Are you passionate about using technology to make a real impact? Do you have experience in software support and a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing NHS back … applications, if you can, and you are up for the challenge, we would love to hear from you! What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development … a team of diverse IT professionals who work to exacting standards and SLA's. You will also be working with internal and external stakeholders ensuring the delivery of outstanding service, resolving issues and enquiries from users and stakeholders on a daily basis. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the More ❯

looking for a strategic, credible leader with: Extensive experience in digital innovation, AI, data, and automation , ideally in complex or highly regulated environments. A strong understanding of agile methodologies , service design, and emerging technology trends. The ability to drive change at scale , aligning technology with organisational goals to deliver value and transformation. Exceptional communication and influencing skills , with More ❯

transformation programme in government. These roles sit at the intersection of business analysis and data analysis, focused on reviewing use cases, data models, and business logic to support future service design.Responsibilities Review and refine use cases and data models Conduct data mapping and analysis, identifying gaps and solutions. Translate business rules into technical requirements and user stories. Use Jira More ❯

Head of Data Deployment - Financial Services - Hybrid Glasgow Salary: Up to £90,000 A leading financial institution is seeking a strategic and service-oriented Head of Data Deployment to lead a broad team responsible for ensuring safe, efficient, and well-governed changes across a large-scale data platform. This is a hybrid leadership role combining functional oversight, process design … change environments and understands how to build scalable frameworks that support engineering teams and internal customers. Responsibilities: Lead and evolve change release and risk management practices across data platforms. Design and implement a service transition framework to manage hundreds of monthly changes. Develop a guidebook for platform change standards and ensure consistent, safe deployments. Collaborate with engineering teams … to ensure alignment with best practices and governance. Measure success through internal customer feedback and service quality metrics. Manage a growing team of up to 8 Stay current with industry trends and apply modern testing, DevOps, and CICD strategies. Requirements: Experience in Change & Risk Management within Financial Services. Strong understanding of AWS Cloud and modern deployment environments. Exposure to More ❯

Head of Data Deployment - Financial Services - Hybrid Glasgow Salary: Up to £90,000 A leading financial institution is seeking a strategic and service-oriented Head of Data Deployment to lead a broad team responsible for ensuring safe, efficient, and well-governed changes across a large-scale data platform. This is a hybrid leadership role combining functional oversight, process design … change environments and understands how to build scalable frameworks that support engineering teams and internal customers. Responsibilities: Lead and evolve change release and risk management practices across data platforms. Design and implement a service transition framework to manage hundreds of monthly changes. Develop a guidebook for platform change standards and ensure consistent, safe deployments. Collaborate with engineering teams … to ensure alignment with best practices and governance. Measure success through internal customer feedback and service quality metrics. Manage a growing team of up to 8 Stay current with industry trends and apply modern testing, DevOps, and CICD strategies. Requirements: Experience in Change & Risk Management within Financial Services. Strong understanding of AWS Cloud and modern deployment environments. Exposure to More ❯

Head of Data Deployment - Financial Services - Hybrid Glasgow Salary: Up to £90,000 A leading financial institution is seeking a strategic and service-oriented Head of Data Deployment to lead a broad team responsible for ensuring safe, efficient, and well-governed changes across a large-scale data platform. This is a hybrid leadership role combining functional oversight, process design … change environments and understands how to build scalable frameworks that support engineering teams and internal customers. Responsibilities: Lead and evolve change release and risk management practices across data platforms. Design and implement a service transition framework to manage hundreds of monthly changes. Develop a guidebook for platform change standards and ensure consistent, safe deployments. Collaborate with engineering teams … to ensure alignment with best practices and governance. Measure success through internal customer feedback and service quality metrics. Manage a growing team of up to 8 Stay current with industry trends and apply modern testing, DevOps, and CICD strategies. Requirements: Experience in Change & Risk Management within Financial Services. Strong understanding of AWS Cloud and modern deployment environments. Exposure to More ❯

Head of Data Deployment - Financial Services - Hybrid Glasgow Salary: Up to £90,000 A leading financial institution is seeking a strategic and service-oriented Head of Data Deployment to lead a broad team responsible for ensuring safe, efficient, and well-governed changes across a large-scale data platform. This is a hybrid leadership role combining functional oversight, process design … change environments and understands how to build scalable frameworks that support engineering teams and internal customers. Responsibilities: Lead and evolve change release and risk management practices across data platforms. Design and implement a service transition framework to manage hundreds of monthly changes. Develop a guidebook for platform change standards and ensure consistent, safe deployments. Collaborate with engineering teams … to ensure alignment with best practices and governance. Measure success through internal customer feedback and service quality metrics. Manage a growing team of up to 8 Stay current with industry trends and apply modern testing, DevOps, and CICD strategies. Requirements: Experience in Change & Risk Management within Financial Services. Strong understanding of AWS Cloud and modern deployment environments. Exposure to More ❯

and touchpoints, with a focus on creating clear, accessible, and user-centred content that aligns with GDS standards. This role requires someone confident working independently across all stages of design-from research and ideation through to delivery and continuous improvement. Key Responsibilities Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards … Collaborate with cross-functional teams including service designers, user researchers, and developers Use evidence, data and research to make content decisions and iterate based on feedback Ensure content reflects the organisation's tone of voice, brand and values Simplify complex information and processes using plain English Contribute to and maintain content strategies and style guides Engage with stakeholders and More ❯

requiring you to be on-site 3 days a week in Newcastle upon Tyne . You'll be responsible for planning and executing user research to inform policy and service design. Responsibilities: Plan and design comprehensive user research programs. Conduct contextual and discovery phase research. Analyze both quantitative and qualitative research data. Work across different phases of user … research (Discovery, Alpha, Beta, Live). Embed user-centered design practices into an agile workflow. Skills & Experience: Previous experience as a User Researcher or in a related research field. Demonstrable knowledge of a variety of research methods. Proven experience in a user-centered design environment. Experience in conducting both quantitative and qualitative data analysis. Active SC clearance is More ❯

data. This role requires strong software engineering expertise in Golang and cloud-native engineering skills, with a focus on building resilient, secure, high-availability systems. Key Responsibilities Engineering & Development: Design, build, and maintain backend REST APIs and frontend clients. Implement and manage database schema changes with Liquibase, aligned with compliance/audit standards. Data Protection Focus: Engineer secure, tamper … proof data solutions across AWS and GCP. Support the ransomware protection strategy through platform and service design. Collaboration & Delivery: Work closely with Architecture, DevOps, and Security teams. Contribute to a small, agile delivery team with high visibility and impact. Problem Solving: Perform root cause analysis, resolve incidents, and address performance bottlenecks. Key Requirements Core Background: Degree in Computer Science More ❯

build test hypotheses, and implement changes that improve conversion rates, engagement, and ROI. What You'll Be Doing Lead CRO strategy and delivery across multiple websites and digital products. Design and implement testing programmes using platforms like VWO, A/B Tasty, or Mida. Conduct in-depth behavioural analysis using GA4, Hotjar, Clarity, SessionCam, or similar. Plan and run … with HTML, CSS, and JavaScript. Experience using version control tools such as Git. Familiarity with agile workflows and sprint-based delivery. Desirable Extras Experience with customer journey mapping and service design. Exposure to front-end frameworks (e.g. React, Vue.js, Angular). Understanding of technical SEO and performance optimisation (page speed, lazy loading, etc.). Involvement in new business pitches More ❯