Job Role: IT SupportEngineer Location: Bolton, Manchester Salary: £25,000 - £29,000 My client, an esteemed telecommunications company are seeking an experienced IT SupportEngineer to joining their dynamic team. This role is pivotal in ensuring seamless IT operations for both customers and internal staff. … customers and internal staff. Provide troubleshooting and resolve technical issues, including password resets, software installs, and both software and hardware support. Offer advanced technical support, diagnosing and resolving complex technical issues and conducting in-depth troubleshooting. Perform server and software upgrades as required. Requirements: Strong experience in first and … second-line support. Excellent communication skills with the ability to work independently. Occasional site visits may be required, though most support is provided remotely. Skills: Windows Servers (Apply online only) Microsoft 365 Administration Virtualisation Technologies Windows 10 & 11 Firewalls Switches WAN & LAN Networks SQL Support What Our Client more »
Gloucester, Gloucestershire, South West, United Kingdom
Rise Technical Recruitment Limited
Telecoms SupportEngineer Gloucester Up to £44,000 + Progression + Development + Pension + Holidays + Fantastic Company Culture + Exciting Projects Excellent opportunity for a Telecommunications SupportEngineer to join an established and growing technology integrator in the Specialist Telecommunications space. This company are … scanners and multi-meters. You will carry out Cellular RTE, Routing & Switching protocols and network synchronisation. The ideal candidate will be an experienced Telecoms Engineer who is commutable to Gloucester. You will need to have a strong understanding in cellular networks, Optical Networks and associated hardware. You will need … related to optical networks and associated equipment. Ensure proper functionality and performance of optical network infrastructure through testing and troubleshooting. The Person: Experienced Telecoms Engineer located within commuting distance to Gloucester. Strong understanding of cellular networks and Optical Networks with associated hardware. Familiarity with Cellular RTE, Routing & Switching protocols more »
Second Line SupportEngineer (Tier 2) Salary is dependent on experience (£26,000 - £31,000) Office based work - Plymouth Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line SupportEngineer, working in a Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team … as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into 3rd line capabilities. You will be expected to hit the ground running, and showcase a strong yet more »
Second Line SupportEngineer Full-time, Permanent – Towcester office based. 37.5 hours per week between core hours 8am-6pm - Sat on-call rota 8am-1pm Salary: £27k-£33k dependent on experience, plus incentives program Our client supply Connectivity as a Service (CaaS) solutions to businesses in the UK. … They provide IT, Connectivity, Telephony & Mobile. We are looking for an experienced Second Line SupportEngineer with at least 3 years’ experience within an MSP (Managed Service Provider) and IT support sector who can demonstrate a high level of competence in Active Directory, workstation and server set … across the business product range and benefit from the associated incentives. Responsibilities To provide a five-star help desk experience to supported users. Inbound support request diagnosis and resolution: IT – all issues affecting workstations, servers, networks, data storage etc. Connectivity – network and router optimisation Telephony – soft PBX configuration and more »
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Lead Technical SupportEngineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical SupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Lead Technical SupportEngineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical SupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an involvement from more »
IT SupportEngineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are seeking … a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts from … our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report to more »
Onsite IT SupportEngineer Our well established client is looking for a immediatley available IT SupportEngineer on an initial 3 month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service more »
1st Line IT SupportEngineer - Lincoln - £25,000 - Unbelievable Benefits! Role: 1st Line IT SupportEngineer Areas: Lincoln Salary: £20,000 - £26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineermore »
Job Title: 3rd Line Technical SupportEngineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be … responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets …/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced SupportEngineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »
North Cumbria Integrated Care NHS Foundation Trust
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY IT SupportEngineer x 2 Full-Time 37.5 hour posts available. IT Support Engineers work in a team with IT Support Technicians and IT Support Officers to support both … other teams within Digital Healthcare to undertake effective Problem Management to ensure appropriate solutions or acceptable workarounds are identified and implemented. They will also support the delivery and implementation of new systems. Main duties of the job Analysing, investigating and resolving highly complex Incidents and Problems relating to end … user devices, working with other teams, suppliers and 3rd parties as required. Provide support, advice, guidance and training for the IT Support Technicians and IT Support Officers to ensure tasks are undertaken to expected quality standards. Develop and implement Standard Operating Procedures and provide assurances to the more »
Desktop SupportEngineer Team Leader Salary Starting from £29,605, rising to £36,024 Closing date Sunday 23 June 2024 About the role You will be part of a team responsible for the provision of 1st line and/or 2nd line support for all equipment, software … and services supported by DDaT. This team is responsible for the effective response to, investigation of and resolution of, all support requests; for the provision of 1st line and/or 2nd line field support for all IT & Audio-Visual equipment and services supported by DDaT. The Senior … of the IT Delivery & Operations Service Desk counter (and associated booking and loan services for staff and students); and for the initial triage of support requests received. This role includes line management responsibilities and will require the post-holder to lead a small team of Service Analysts with responsibility more »
Weston-Super-Mare, Somerset, South West, United Kingdom
Reed Technology
My client is looking for a Network SupportEngineer to provide business as usual/ongoing network support on an interim basis. Job Title: Network SupportEngineer Location: Bristol/Weston-S-Mare (Fully onsite) Start: April 2024 Duration: 3 months initially (possibility of extension … Rate: £180 - £200 per day Duties: Support the day to day running of the network 2nd line support and network admin Understanding of issues involved in administering and maintaining corporate LAN Experience in the areas of Network Designing and Implementation Maintenance of the network infrastructure Routing/Cabling more »
2nd Line SupportEngineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2nd Line SupportEngineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and collaborating with the team. To conduct site inspections … and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To give customers excellent customer service by making sure their issues are resolved quickly more »
1st Line IT SupportEngineer - Tonbridge - £26,000 - Great Training! Role: 1st Line IT SupportEngineer Areas: Tonbridge Salary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineermore »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
2nd Line IT SupportEngineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts … to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical Technical Support Engineer. As the Technical SupportEngineer, you will be responsible for: Providing technical support across all departments Managing spare parts data including the quality of data relating to … to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful Technical SupportEngineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical experience in more »
Job Title: Infrastructure SupportEngineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 – 16:30 Mon-Thurs and 07:00 – 13:30 Fri – hours to be agreed ROLE OVERVIEW: We are looking … for customer-focused and enthusiastic 3rd line infrastructure supportengineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal … communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service more »
Technical SupportEngineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical SupportEngineer Duties for this position will … include :- Providing technical support/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature for product documentation … Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English + Italian. You must have a more »
3rd Line SupportEngineer - Cheshire - £40K My Client, an MSP based in Cheshire are looking for a 3rd Line SupportEngineer to join their technical team. Main duties Assisting and backing up the team. Skillfully identifying software and hardware issues and resolving most client concerns through … site visits. Ensuring top-notch customer service by promptly addressing client issues, maintaining communication, and updating clients on progress. Offering first and second-tier support for hardware, software, audio-visual, and telephone equipment. Being flexible to undertake additional tasks as needed Pursuing and obtaining Microsoft Certifications for IT Professionals more »
Role: Onsite IT SupportEngineer Location: Houstan, Texas, USA (Onsite working) Salary: Flexible dependent on experience We are working with a global, leading organisation who are in over 100 countries across the globe, who require an IT SupportEngineer based in Houston, Texas where you will … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing more »
. User SupportEngineer On behalf of a fantastic client, we are resources for a User SupportEngineer, this is a permanent role and is hybrid. The role is based in Surrey and the successful candidate will need to be able to get to certain office … localised office locations. They are looking for someone with 3 - 5 years+ experience Skills required Azure AD, Intune, MDM Office 365. Good desktop hardware support experience Setting up and onboarding hardware Experience working with 3rd party suppliers To be considered for this role please apply with your Full CV more »
2nd Line IT SupportEngineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises in providing excellent … customer service and provides efficient and highly knowledgeable IT support to its customers. Due to the rapidly growing nature of the business, there are countless different routes for progression unlike no other MSP in the South West. Staff development has become a pillar on which the company was built … opportunities to go on course and gain new certifications. The Role: On a day to day basis you will be required to mentor and support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer more »
IT SupportEngineer (field based) – Permanent – £35,000 plus £5k car allowance We have an exciting opportunity for an IT SupportEngineer to join a leading company. This will be a field based role, covering Milton Keynes and surrounding areas. What you will be doing: Provide … IT support to customers across desktop, applications, infrastructure & networks Communicate effectively with users to ensure they know how their issue is progressing Act as an escalation point and resolve incidents and issues escalated by the team What they are looking for: Previous experience working at a 2nd line level more »
Haywards Heath, West Sussex, South East, United Kingdom
Ernest Gordon Recruitment
IT SupportEngineer (AI & High Performance Computing) Haywards Heath £35,000 - £45,000 + 7% Bonus + Company Benefits + Training + Progression Are you a SupportEngineer that is looking to work with the latest cutting edge AI and High Performance Computing technology that is … troubleshooting and general upkeep of hardware. THE ROLE: Maintenance of IT equipment Responsible troubleshooting of Hardware Help deploy new equipment across the site Provide support to members of staff in need THE PERSON: IT Support background Good communication skills Commutable distance to Haywards Heath Keywords: Hardware, Laptop, Computers … Support, AI, HPC, High Performance Computing, Defence, Mining, Geoscience, Climate Change, Government Agencies, Reference: BBBH13186a If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but more »