Support Engineer Jobs in the UK excluding London

201 to 225 of 375 Support Engineer Jobs in the UK excluding London

Desktop Support Engineer - 1m rolling contract - Bedworth

Stockingford, Warwickshire, United Kingdom
SF Recruitment
to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first … point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical … help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop/Desktop hardware support and repair - Mobile phone More ❯
Employment Type: Contract
Rate: GBP 150 - 200 Daily
Posted:

Desktop Support Engineer - 1m rolling contract - Bedworth

Bedworth, Stockingford, Warwickshire, United Kingdom
SF Recruitment
to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first … point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical … help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop/Desktop hardware support and repair - Mobile phone More ❯
Employment Type: Contract
Rate: £150 - £200/day
Posted:

IT Support Engineer

Walton-on-Thames, Surrey, England, United Kingdom
Proactive Appointments
IT Support Engineer – 6-Month Fixed Term Contract West London | Full-Time Onsite | Immediate Start Are you a proactive and customer-focused IT professional looking to make an impact in a dynamic, hands-on role? Our client are looking for a Full-Time IT Support Technician to join their team in West London on a 6-month … a solid technical foundation, strong communication skills, and a desire to learn and grow within a collaborative team environment. What You’ll Be Doing: Provide fast, friendly, and effective support to all staff across multiple sites Take ownership of IT support requests and see them through to resolution Troubleshoot hardware and software issues, escalating where appropriate Assist with … the setup of new users and manage access control in collaboration with HR Support internal office moves across sites in Europe Maintain and develop internal documentation and helpdesk systems Configure and test new equipment prior to onsite installation Help manage IT assets and inventory Deliver 1-to-1 user training on business processes or new technologies Receive training from More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

Technical Support Frontend Engineer (UX)

Surrey, United Kingdom
Proactive Appointments
Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will respond … to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing … JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle). Good experience writing or debugging Object Oriented code (Java More ❯
Employment Type: Contract
Rate: GBP Daily
Posted:

Service Desk Analyst / 1st-2nd Line Support Engineer

Wakefield, West Yorkshire, England, United Kingdom
Connected IT
Service Desk Analyst/2nd Line Engineer An excellent contract opportunity has arisen in Wakefield for a 2nd Line Engineer/Technical Support Engineer/Service Desk Analyst for an initial period of 3 months. The successful candidates will join an existing IT Service Desk Team of engineers, providing effective technical support to users in …/VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point of contact for users and suppliers for all IT support queries and issues. Ensure that all Incidents and Service Requests are logged correctly in the IT Service Management Tool. Provide support for end user devices, OS, printers, peripherals … MS Office and bespoke applications and user connectivity Work closely with users and other IT support teams to ensure incidents and requests are resolved within agreed SLA’s Assign or escalate issues to the appropriate team/third party for assistance when required We are looking for candidates with previous experience working on an IT Service Desk, ideally in More ❯
Employment Type: Contractor
Rate: £190 per day
Posted:

IT Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The IT Support Department is responsible for supporting and maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets to ensure SLAs … are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments, Windows More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

2nd Line IT Support Engineer

Lincoln, Lincolnshire, East Midlands, United Kingdom
Nextech Group Limited
Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join … technologies, making this the perfect role for someone who enjoys variety and problem-solving in a fast-paced environment. Key Responsibilities Act as an escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory … environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Senior IT Support Engineer

Glasgow, Lanarkshire, Scotland, United Kingdom
Nextech Group Limited
IT Support Engineer Location: Glasgow Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior IT Support Engineer

Edinburgh, City of Edinburgh, United Kingdom
Nextech Group Ltd
IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯
Employment Type: Permanent
Salary: £28000 - £33000/annum Excellent Benefits and Progression
Posted:

Senior IT Support Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Nextech Group Limited
IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior IT Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
IT Support Engineer Location: Newcastle Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Glasgow The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

3rd Line Support Engineer

Witney, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney. The position 3rd Line Support/Support Engineer is required for supporting their growing internal team. The position is based in their Witney office within their IT team supporting internal and external clients. Duties and Responsibilities … 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Cloud Support Engineer

St. Ives, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Telefónica Tech
Crowdstrike: part of our NextDefense Cyber Security Portfolio Fortinet: Elite VIP Program - one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Title: Azure Cloud Support Engineer - Level 2 Location: Hybrid from St Ives, Cambridgeshire We are seeking a highly skilled and motivated Azure Platform Engineer to join our growing team. The successful … and optimising a wide variety of cloud solutions on the Microsoft Azure and Amazon AWS platforms (IaaS, PaaS, SaaS) within our Managed Service Capability. As a Public Cloud Platform Engineer, you will play a vital role in deploying and maintaining the infrastructure that supports our customers applications and services. The candidate should have prior experience presenting Cloud services and … Azure features, services, and best practices. Also pursue relevant certifications and training to enhance technical skills and knowledge. Requirements: Microsoft Azure Fundamentals, Microsoft Azure Administrator Associate and Microsoft DevOps Engineer Expert Certification Proven experience as a Azure Platform Engineer or in a similar role Strong understanding of cloud architecture principles, microservices, and containerisation. Hands-on experience with cloud More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Leatherhead, Surrey, England, United Kingdom
Recruitvirt Ltd
Job Specification: IT Support Engineer Location: Leatherhead, United Kingdom Work Pattern: Office-based Based in Leatherhead, Surrey, my client is an IT consulting and managed services business specialising in private cloud and digital workspace. Their professional services capabilities are recognised as being best-in-class by some of the world’s leading technology vendors and have earned global … acclaim. We're looking for someone who is passionate about IT and eager to grow their expertise in Microsoft 365, Device Management (iPhones), Windows Desktop and Laptop Support, including Build and Deployment. This role is a perfect match for individuals with 1-2 years of experience or those keen to embark on their IT support career, backed by … IT assets, including hardware, software, licenses, and warranties, to ensure optimal asset performance throughout their lifecycle. Specifying and obtaining quotes for hardware and accessories such as docking stations Technical Support: Serve as the initial point of contact for IT support queries, especially around Office 365, Windows Desktop, mobile devices (iPhones), Azure AD accounts and policies, and Laptop Build More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Lead Desktop Support Engineer

London, South East, England, United Kingdom
Ncounter
Lead Desktop Support Engineer – Global Trading Systems £150,000–180,000 Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead Desktop Support Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team … and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and … back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice More ❯
Employment Type: Full-Time
Salary: £150,000 - £180,000 per annum
Posted:

IT Support Engineer

London, South East, England, United Kingdom
Lorien
Our Leading banking services client is looking for an IT Support Engineer with a broad range of technical expertise to join the team. for a 6 month contract This is an INSIDE IR35 Position Key skills 2nd line support experience support Virtual Desktop environments, handle tickets that are escalated, handling queries and issues Strong problem-solving … ability Experienced with supporting users with VMWare, Virtual Desktop and Citrix issues Remote Desktop Support Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

IT Support Engineer

Staffordshire, England, United Kingdom
Hybrid / WFH Options
Robert Half
Robert Half have partnered exclusively with an SME in the Staffordshire area to recruit an IT Support Engineer on a Fixed Term basis. Responsibilities: The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers: Support the training of staff to adopt … and maximise the use of IT systems Support the delivery of 1st/2nd Line Support Assist with the IT aspects of office moves, onboarding new suppliers and systems MS Teams and SharePoint housekeeping - maintenance, reviews and archive Manage 3rd party software - comms, licences, etc. Monitor, respond and manage the IT mailbox Create and maintain the IT licence … register Requirements: Commercial experience supporting Office 365, SharePoint, Teams and IT security packages Experience supporting and managing Microsoft Teams in a large organisation At least 2 years of IT Support, including 1st/2nd line experience Knowledge of server maintenance and/or network management Demonstrable experience delivering a high level of customer service Experience working with 3rd parties More ❯
Employment Type: Temporary
Salary: £25,000 - £28,500 per annum
Posted:

Colleague Support Engineer

Folkestone, Kent, South East, United Kingdom
Saga Group Limited
Colleague Support Engineer Salary: Up to £25,725 FT 35 hours per week Hybrid Folkestone, Enbrook 2 days a month in office At Saga, our Technical Operations team supports c.2500 colleagues! With most of our workforce being remote. We need our Support Engineers to have a keen interest and knowledge of IT equipment and tools and be … groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Working as one of our Colleague Support Engineers, your responsibilities will be: Following our Business Code of Conduct and always acting with integrity and due diligence. Providing first lines of technology support to the business … team and other areas of the business. Liaising with internal and external bodies, including user groups, business supervisors, Technical Consultants, Strategic Planning, Project Managers and IT consultants. Communicating technology support issues effectively to the business by translating of technical jargon into laymans terms. Monitoring machine and application performance and recognising and raising issues with the business, Services and Technology More ❯
Employment Type: Permanent
Posted:

System Support Engineer (London and Gatwick)

London, South East, England, United Kingdom
Hybrid / WFH Options
William Reed
starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with … technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users solve technical issues with their computers … both hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

System Support Engineer (Brighton and Gatwick)

Brighton, East Sussex, England, United Kingdom
Hybrid / WFH Options
William Reed
starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with … technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users solve technical issues with their computers … both hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Desktop Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
National Housing Federation
Desktop Support Engineer Salary : £30,220 per annum Hours : Full time Contract : Permanent Benefits: - 27 days’ annual leave + statutory holidays + 3 closures days over the Christmas period.- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.- Attractive family friendly policies.- Private healthcare cover.- Season ticket loans.- Employee awards … arrangements can be discussed and agreed with the line manager subject to role and business needs.An exciting opportunity has arisen at the National Housing Federation (NHF) for a Desktop Support Engineer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide … hardware and equipment to ensure optimal workstation performance.- Working with the ICT team to ensure the NHF's ICT infrastructure is effective, up to date, secure, resilient, able to support the current environment but also capable of providing for future developments in technology.- Ensuring that all systems and configuration documentation is kept up-to-date. The successful candidate: The More ❯
Employment Type: Full-Time
Salary: £30,220 per annum
Posted:

2nd Line Support Engineer

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯
Employment Type: Permanent, Work From Home
Posted:

Technical Support Engineer

Luton, Bedfordshire, England, United Kingdom
SER (Staffing) Ltd
Job Title: Technical Support EngineerDoor Entry & Access Control Location: Luton Salary: £30,000 - £34,000 basic, plus 25 days holiday, healthcare, progression, pension, bonus Hours: Full Time, Monday–Friday About Us We are a leading UK manufacturer of door entry and access control systems, supplying high-quality solutions to the security industry. Our products are trusted by installers, integrators … and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our products. You’ll use your technical knowledge, problem-solving skills, and product expertise to troubleshoot … issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control systems Escalate complex cases to the R&D team where necessary Keep detailed records of More ❯
Employment Type: Full-Time
Salary: £30,000 - £34,000 per annum
Posted:

1st line support engineer

Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯
Employment Type: Permanent
Posted:

1st line support engineer

St. Ives, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a … variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯
Employment Type: Full-Time
Salary: £25,400 - £28,000 per annum
Posted:
Support Engineer
the UK excluding London
10th Percentile
£26,250
25th Percentile
£30,500
Median
£37,000
75th Percentile
£43,750
90th Percentile
£55,625