Technical Support and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a Technical Support and Operations Engineer, you'll be the bridge between our clients … and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and More ❯
Join New Era Technology as an Entry Level SupportEngineer in Christchurch, providing IT support in the education sector. Your Role Key responsibilities include: Serving as the first point of contact for IT-related issues. Delivering excellent customer service through face-to-face interactions and managing the ticket board. Communicating effectively with non-technical users and prioritizing … technical problems. Collaborating with cross-functional teams to resolve complex issues. Completing daily timesheets with strong attention to detail. Responding to client inquiries and providing technical support via phone, email, and chat. Diagnosing and troubleshooting technical issues. Documenting and tracking client issues using a ticketing system. Escalating unresolved issues and following up until resolution. Staying updated with product knowledge … Ruckus/HP/Allied Telesis Switching, Ruckus/Aruba/HP/Aerohive Wireless, and Printers/Copiers. Compensation & Benefits A friendly team environment with a strong technical support network. Opportunity to work with the IT industry's latest technologies. Internal career growth for high performers. An opportunity to earn while you learn. Training & Development New Era Technology More ❯
First Line SupportEngineer Beacon IT is hiring a First Line SupportEngineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team members when necessary. … on site • Escalating tickets as required to second line engineers • Configuring new equipment as per project specifications • Creating documentation for the knowledgebase • Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: • Experience troubleshooting Windows desktop operating systems • Experience troubleshooting Microsoft 365 apps including OneDrive/Teams • Ability to More ❯
First Line SupportEngineer Beacon IT is hiring a First Line SupportEngineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team members when necessary. … on site Escalating tickets as required to second line engineers Configuring new equipment as per project specifications Creating documentation for the knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: Experience troubleshooting Windows desktop operating systems Experience troubleshooting Microsoft 365 apps including OneDrive/Teams Ability to More ❯
Alfreton, Derbyshire, East Midlands, United Kingdom
Eurocell Group PLC
ROLE: 1st Line SupportEngineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock market listed Plc and the market leader for uPVC products within the building … our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional 1st Line SupportEngineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology … and SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received More ❯
Senior Technical SupportEngineer - Linux, Windows, SQL, AWS Hybrid | 2 days per week in the Southampton Office Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform … already disrupting the UK and US criminal justice systems. We're looking for a Senior Technical SupportEngineer to play a critical role with a high priority customer, providing expert guidance and support to their end users on the efficient and effective use of their software solution. What We're Looking For Linux operating System: Experience using More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce Group
Job Title: Applications & Technical SupportEngineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical SupportEngineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line IT … support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with security More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Siemens Gas and Power GmbH & Co. KG
Senior Technical SupportEngineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical SupportEngineer, you'll play a key role in ensuring … collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for … Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate with internal teams and Siemens' global engineering network to share knowledge and ensure effective solutions. Prepare for outages, including delivering customer presentations and onsite technical support. Troubleshoot and resolve equipment issues during outages, ensuring timely fault resolution. More ❯
class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Hardware SupportEngineer is part of the Technical Operations Hardware team which leads the Hardware Support Process to achieve operational excellence in the Siemens EDA emulation product line installed … base. Key Responsibilities: The Hardware SupportEngineer supports the emulation of products from installation to service retirement. The Hardware SupportEngineer will actively engage within the customer base to both install, as well as diagnose and repair hardware while providing related support services. A major objective is to constantly fulfill our customers' requirements by maintaining … the system uptime as of critical importance. In accordance, quickly resolving hardware issues and improving system reliability through the usage of all resources available. The Hardware SupportEngineer will work jointly with the Operations, Quality, Research and Development, Sales and Application Engineering teams in a global environment. The leading-edge technology of our products requires a broad spectrum More ❯
Job Title: DV Cleared 4th Line Exchange SupportEngineer Location: Basingstoke - Occasional travel to London Rate: Up to £600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and change the way … the world works? Do you want to collaborate and achieve together with committed people to help support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 4th Line Exchange SupportEngineer to work with our 3rd Line team and Engineering More ❯
Job Title: DV Cleared 4th Line Exchange SupportEngineer Location: Basingstoke - Occasional travel to London Rate: Up to 600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and change the way … the world works? Do you want to collaborate and achieve together with committed people to help support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 4th Line Exchange SupportEngineer to work with our 3rd Line team and Engineering More ❯
Technical Support & pre-Sales Engineer UK As Technical Support & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technical support and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with a flavor of sales … while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technical support for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or end-users … the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technical support in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external stakeholders up More ❯
you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Littlefish is seeking an enthusiastic and skilled Onsite Engineer to join our expanding Service Delivery team. As an Onsite Engineer, you will be the face of Littlefish's exceptional technical support, providing direct, walk-up assistance … to a diverse range of users across multiple sites. Your support will cover desktop, laptop, printer, telephony, and application issues, along with involvement in application and network/server troubleshooting. Working closely with the Onsite Team Leader and Service Delivery Manager, you'll have the opportunity to work hands-on with cutting-edge technologies. Your role will be vital … communication, managing technical queries, and adhering to service-level agreements (SLAs) will be key to your success. What will you be doing on a day-to-day basis? BAU Support: Providing walk-up assistance and resolving IT issues in a fast-paced environment. Joiner, mover, leaver support: Setting up new hardware and supporting user inductions. Floorwalking: Proactively assisting More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Cognibox
Tech SupportEngineer Department: Technology & Product Employment Type: Permanent Location: Cardiff, UK Reporting To: Tech Support Manager Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them … protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. As a Tech SupportEngineer, you'll be key to delivering high-quality 2nd line support to over … users, resolving complex technical issues and ensuring smooth day-to-day operations. You'll work across teams to troubleshoot problems, support key systems and infrastructure, and help drive continuous improvement through knowledge sharing and process enhancements. This role offers the chance to make a real impact - supporting critical technology projects, strengthening service delivery, and playing a central role in More ❯
Infrastructure SupportEngineer (Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and … community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking … eligible to go through this clearance. This position will be based on site near Chippenham. Your future duties and responsibilities We are looking for a talented and motivated Infrastructure SupportEngineer to join our team. This role involves providing hands-on support for critical infrastructure systems, ensuring their reliability and security. You will work with cutting-edge More ❯
and Wednesday) for 4 weeks to start (possibility of extension with 5 days a week shifts) Location - Bredbury Park Way, Bredbury, Stockport SK6 2SN Working with service desk on support tickets. We are looking for a IT supportengineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including … focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role empowers members of the team to manage issues effectively with support from internal SME's and technical resolver groups. Excellent verbal and written communication skills, able to clearly articulate updates for internal stakeholders and externally for customer updates. Ability to More ❯
Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
4th Line Exchange SupportEngineer Location: Basingstoke, full time onsite - Occasional travel to London Rate 600pd Start : ASAP Duration : 6 months initially with view for extensions Clearance required : DV Your role We are looking for a 4th Line Exchange SupportEngineer to work with our 3RD Line team and Engineering teams. Your experience - Good understanding of More ❯
and Linux Public cloud (particularly AWS, Azure beneficial too) Scripting/programming (Powershell, Python, Bash, etc.) Mobile device management controls (MDM/MAM) Video conference and phone systems Desktop support across multiple operating systems - Windows, Mac and Linux White glove, high-touch user support Windows and Active Directory administration Email system administration and support Security and compliance … to learn new platforms and technologies quickly Financial industry experience Job Offer This role is offering a base salary of up to £90,000 per annum for a Trade Support Engineer. This role requires 5 days on site in Central London. This will be a 3-4 stage interview process. More ❯
Enthuse customers and provide best experience through best in class hardware, software and technical support services Contact us directly if you have any questions about this open job position Very strong technical skills in all aspects of IT support Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM) An exceptional level … within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based Near Hammersmith, London, you will form part of a team providing world-class IT support for a wide variety of users - Anything from simply password resets, to complex diagnostics and fault-resolution, as well as project work. You will be assigned various tickets throughout More ❯
technical skills that companies across the UK rely on. You’ll get hands-on training with niche engineering products and develop your expertise to provide specialist desk-based technical support to customers’ field-based engineers. The training is structured and thorough, so within 3 months you will be on course to become the go-to expert for both business … bank holidays Private Medical Health Insurance Life Assurance A 5% employer pension contribution Funded social events Cycle to work scheme What you’ll do You’ll provide technical engineering support to customers by phone, helping customers diagnose faults and resolve these, along with providing installation support if needed. You’ll also support internal teams by providing technical … market. Their products are used where failure isn’t an option, such as power stations, railway depots and cold storage facilities. They have a strong reputation for quality, technical support and after-sales service. To apply, please submit your CV or contact Inform Recruitment directly. More ❯
advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients. You will be successful in this role if you have: End User support/support activities relating to but not limited to: Office 365 Basic network support Windows BitLocker Networked drive mapping Firewall Windows 11 support Smart Hands Infra … Support IMAC of desk equipment (Monitors, Keyboards, Mice etc.) & associated cabling/tidying. Mobile Phone support and setup AV/Meeting room Smart Hands support and triage. High School Diploma or GED required May require technical certification or Associate Degree Generally, 4-6 years' experience in area of responsibility Become part of our "Winning Culture"! An international … Responsibility and DEI (Diversity, Equity, and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally. Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you More ❯
relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. EarthSense EarthSense was formed with the aim of enabling the world to understand and solve its air quality issues. We provide real-time sensor data and actionable … unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. We are looking for keen and capable technical support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. You will get the chance to … develop your technical skills and help us to improve and mature our support systems as you go. You'll also work closely with our varied and global customer base - you'll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You'll Do Provide technical support for EarthSense's More ❯
Your new company A multinational investment bank based in Central London Your new role You will be providing 1st and 2nd line support to all users across the London office. This role is ideal for someone who has 1-2 years experience in IT Support and is keen to develop their career in IT Support. What you'll … need to succeed Previous experience working in an IT support role, preferably within the Financial Services industry. Strong communication/customer service skills Charismatic and eager to learn more about IT Support Ideally have some experience with: Windows, Citrix, VmWare Horizon What you'll get in return An exciting opportunity to join an international organisation working with a More ❯
Burntwood, Staffordshire, West Midlands, United Kingdom
The Job People
Technical SupportEngineer £36,000 - £38,000 per annum Permanent Position 8.45am - 5pm Monday to Thursday, 8.45am to 4.30pm Friday Based in Burntwood Details for a Technical SupportEngineer Background experience of AutoCAD Software Background experience of Solidworks Engineering Degree or similar Excellent verbal and written communication Customer-focussed with an ethical approach The ability to … Solidworks The ability to read and produce technical drawings Motivated with a strong team working ethic Ability to prioritise workload and manage time effectively Working hours of a Technical SupportEngineer 37 hours per week - 8.45am - 5pm Monday to Thursday, 8.45am to 4.30pm Friday Based in Burntwood £36k to £38k per annum depending on experience Permanent position If … you have the relevant skills for a Technical SupportEngineer - please click apply More ❯
We are currently looking for an IT SupportEngineer to join our client on a 6 month contract to support them with a Windows 11 Migration Project. This is Inside IR35, Paying £155 per day and will require you to be on site for 5 days per week. You will be overseeing the migration process from Windows … to Windows 11 across various devices, including desktops, tablets, and mobile. We are looking for people with 1st & 2nd Line IT Technical Support experience. If you are interested please apply or send your CV to More ❯