1 to 25 of 33 WFM Jobs in the UK excluding London

databases and software systems - currently in place is Netsuite as the ERP system, Dayforce as the HR Platform and they're currently implementing a Workforce Management System to hold data around the tasks the mobile workforce are responsible for carrying out - Guide and develop the analytics and intelligence that will more »

Our Story RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforce management tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and more »

of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management, and training. Produce daily … data visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »

description and person specification. Person Specification Qualifications Essential GCSE (Grades A-C) or higher/equivalent in Maths and English or relevant knowledge of workforce management, specifically intraday management GCSE (Grades A-C) or higher/equivalent in ICT/Computing or demonstrable skills in Microsoft Excel gained through relevant more »

Strategy and the wider Organisation as well as first line support to all staff within Northumbria Healthcare NHS Foundation Trust in the provision of workforce management information. To ensure reporting strategy meets the requirements of governance standards. Inputting and processing information in accordance with both national and local policy and more »

Community NHS Foundation Trust and be a driving force in our e-Rostering journey. Apply today and help us shape the future of healthcare workforce management Support the implementation of the e-Rostering solution across the Trust involving comprehensive training and configuration to ensure the system meets the needs of more »

UKG Pro WFM Configuration Consultant/Architect Whitehall Resources are currently looking for a UKG Pro WFM Configuration Consultant/Architect for a 6 month contract based in the West Midlands. * INSIDE IR35.* Role 1 - Architect: Main Responsibilities: UKG Pro WFM implementation design and development within the Platform as part … of the go live from Kronos WFC to UKG PRO WFM Must have done UKG PRO WFM implementation. Experience in implementing and configuring UKG PRO WFM Accruals/Time and attendance modules and analytics module. Follow the SDLC process to provide the solution for implementation. Understanding the requirements from the … as multiple locations and/or departments Experienced creating detailed functional implementation plans and migrating changes into production. Leads all aspects of UKG PRO Workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development. Good understanding of the UK more »

UKG PRO WFM Configuration Consultant - 6 Month Contract - Inside IR35 - Hybrid (Coventry) We are seeking a skilled UKG PRO WFM Configuration Consultant to join our team on a 6-month contract basis. The successful candidate will play a crucial role in the configuration and implementation of UKG Pro Workforce Management … WFM) within our platform. This is an excellent opportunity to work with a leading supermarket chain in the UK, ensuring the smooth deployment and operation of UKG Pro solutions. Key Requirements: Implement and configure UKG PRO WFM Accruals and Time and Attendance modules. Deploy and release configurations to the production … Assess, design, and develop functional solutions to meet customer requirements. Assist Services teams with integration discovery and scoping. Lead all aspects of UKG PRO Workforce Management configurations, implementations, modifications, and upgrades. Gather and define requirements, perform gap analysis, design, and develop UKG Pro solutions. Create detailed functional implementation plans and more »

the management of temporary labour. No other technology company has built a Digital Supply Chain 4.0 for the management of temporary labour. Our SaaS workforce management solution changes the rules of how companies manage their temporary labour supply chains, empowering Companies to run temporary workforces in an easy, inexpensive, and more »

capabilities across remote and geo-diverse operations. With continued acquisitions and growth specifically throughout the UK, our client now supplies mission critical communications and workforce management solutions for the control rooms of more than 100 emergency services and transportation customers across the UK. More than two-thirds of the UKs more »

solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and PHP Knowledge (or any other scripting languages) Time attendance/Workforce Management Software experience Door access systems Driving Licence Benefits of working for us: Free Parking Pension Scheme 4 Weeks Annual Leave Brilliant, friendly working environment more »

people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »

UKG Pro WFM Boomi Integration Developer - 6 Month Contract - Inside IR35 - Hybrid (Coventry … Join our team and work alongside one of the largest supermarket chains in the UK, contributing to innovative solutions that enhance their HR and workforce management systems. As a UKG Pro WFM Boomi Integration Developer, you'll play a pivotal role in ensuring seamless integration between UKG Pro and various … systems, enabling efficient data exchange and enhancing overall business operations. We are seeking a talented UKG Pro WFM Boomi Integration Developer to join us on a 6-month contract basis. The ideal candidate will have experience in UKG Pro integration development within the platform as part of the implementation process. more »

analysing various reports. These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data sets, then transform them into informative overviews for the end user. The … day of employment. Preferred Skills, Qualifications and Experience: Proven experience in data analysis, preferably in a customer service or contact centre environment. Knowledge in WFM and Customer Relationship Management (CRM). Advanced competence in using Microsoft Office applications including Excel, Word and PowerPoint. Self-motivation and ability to use your more »

people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »

people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »

and Heads of Department on Tactical Planning activities, providing expert knowledge on working time directives, scheduling best practices, and efficiency opportunities. Administer and optimise Workforce Management tools (including NICE and CX One), providing training and support to colleagues. Support scenario modelling, mitigation planning, and schedule creation during the Tactical Planning … Resource Planning Cycle by representing tactical planning opportunities and ensuring an aligned cycle of service. Experience and Qualifications Essential Experience working with Workforce Management (WFM) systems, preferably NICE. Strong negotiating skills with an ability to influence stakeholders. Experience working in a contact centre environment and understanding the Multi-Channel Resource more »

Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy support to business and WFM individuals. Ensure completeness of deliverables as required and document results and present findings to management. Workforce Planning for Short term and long term Scheduling resources … policies while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »

Rostering across our entire organisation. We are looking for a dedicated E-Rostering Administrative Support professional to play a crucial role in ensuring effective workforce management within our department. Collaborate and Coordinate: Work closely with e-rostering officers, the E-Rostering Team Lead, and management to create, maintain, and update … description Job responsibilities This role is perfect for someone who excels in administrative tasks, thrives in a collaborative environment, and is passionate about improving workforce management in healthcare. If you are ready to take on a key role in our e-Rostering journey and make a tangible impact, we want … to hear from you! Join Sussex Community NHS Foundation Trust and be an integral part of our mission to enhance workforce management through innovative e-Rostering solutions. Apply today and help us shape the future of healthcare! To provide full administrative support to the e-rostering team and its users. more »

Field Scheduling Specialist (Workforce Management) Newcastle, NE12 8BU Full-time Salary: Starting at £23,000 increasing to £25,000 with role progression plus performance-based bonus Working hours: 37.5 hours per week, Monday to Friday Shift pattern: 7.5 hour shiftsbetween 8am to 7pm. One Saturday per month with Monday off … to take the initiative and set priorities. Ability to manage different tasks at the same time. Tech savvy and a quick learner Experience using workforce management programs such as Oracle Field Service Cloud (previously TOA) highly preferable Benefits Package: At Verisure, we value our team members and offer a comprehensive more »

UKG Pro WFM Boomi Integration Developer Whitehall Resources require a UKG Pro WFM Boomi Integration Developer to work with a key client on an initial 6 month contract. *This role will involve on site work in Coventry, preferably 2-3 days per week. *Inside IR35. UKG Pro WFM Boomi Integration … on the UKG API/Direct API/Public API . Must have experience in processed TEMPLATES/EXTENSION . Must have Workforce Pro WFM product knowledge. . Experience implementing and configuring UKG/Kronos Accruals & Time and attendance modules. . Work closely with Project Managers and Solution Consultants, communicating … support team Key skills/knowledge/experience: . Experience in creating interfaces for upstream/downstream applications . Domain knowledge of HCM/WFM is an additional advantage . Involved in design, build, test, deploy and scheduling the Integration process involving third party systems . Designed and developed integration more »

creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth … in data and take pride in preserving its integrity and accuracy to keep planning teams well informed. You will be able to use a WFM System to create and navigate forecasting models to ensure the correct ones are in place to support the needs of the business. The role will … planning or forecasting role (with 3+years’ experience). Strong capabilities in creating and maintaining detailed forecasts, both short and long term. Experience of using WFM tools and systems, Nice IEX is preferred. Experience of scheduling and forecasting for back office workload. Understanding of budgeting process and planning cycles. Skilled in more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

Solutions Architect £75,000 Warwickshire (hybrid) Retail and consumer services Varied role, in a well known retail business. You will be involved in some large scale change, working in a talented and close knit, happy team. The role Can you more »

growth and expansion, our client is looking for a Resource Scheduling Analyst who will be responsible for creating, maintaining, and optimising staff schedules using workforce management tools (Specifically - Verint, and or NICE/Genesys or relevant WFM tool). This role will also ensure that schedules align with forecasts and … Real Time operational needs. You'll be: Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution Scheduling staff using Work Force Management Tools - either using Verint … work in progress Are competent in Scheduling management - end-to-end life cycle expertise Are an expert in Cisco | Verint | Nice | Genesys or similar workforce management Can show excellent analytical and statistical skills and experience The Perks 25 days holidays + 8 bank holidays Discretionary annual bonus Company pension scheme more »