1 to 25 of 40 ITIL Jobs in the West Midlands

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

office and operational/warehouse users Able to work independently and hit the ground running A problem-solver with a strong customer-focused mindset ITIL v4 knowledge or certification is highly desirable Some exposure to Linux environments is beneficial but not essential Working Arrangements Location: Coleshill, Birmingham (on-site ...

need to know everything yet, but you must have a hunger to learn. If you have completed a basic IT course or an ITIL foundation, that would be a significant advantage. Working for a family-rooted business who are currently modernising our entire digital world and moving to the cloud ...

server operating systems Experience with core Linux technologies such as RedHat Enterprise Knowledge of server virtualization & cloud technologies, such as Hyper-V and AWS ITIL Certification is a plus. Professional Skills/Experience: Minimum of 5-7 years IT experience managing deployment of technology components in a specific technical discipline ...

Skills Familiarity with monitoring and alerting tools to support proactive incident management. Experience with event-driven and microservices architectures or cloud networking. Exposure to ITIL framework and best practice processes. ...

Support with project tasks IT Support Analyst: Experience Build, Deploy laptops, desktops, mobile phones Microsoft 365, Team, Outlook Windows 10/11 User administration ITIL or Service Desk workflows The permanent role for an IT Support Analyst will pay a salary up to £30,000 with a hybrid working from ...

understanding of WAN, Cisco LAN and WLAN networking concepts Strong analytical skills Whilst not essential, the following would be of benefit: Prince 2 Foundation ITIL qualified PowerShell scripting skills Experience of managing VPN technologies Experience of using antivirus applications Pen test experience Cloud security concepts I.e. azure and aws Table ...

Microsoft 365 Hands-on experience with Microsoft Intune and device management tools Experience delivering Laptop Refresh/Device Rollout programmes Familiarity with ITSM/ITIL environments Understanding of Active Directory administration Basic network troubleshooting skills Excellent customer service and communication skills Comfortable working in client-facing environments Full UK driving ...

servers, operating systems, and cloud platforms (Azure/365, Hyper-V, Microsoft server technologies, Active Directory, DHCP, DNS) Familiarity with IT service management frameworks (ITIL is a plus) A practical problem-solver with clear communication skills Comfortable supporting everyone from non-technical users to IT-savvy colleagues Experience with monitoring ...

Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support ...

experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants ...

Active Directory, GPO, DNS and DHCP Exchange Server administration skills Solid troubleshooting ability Understanding of networking fundamentals and Windows-based applications Exposure to ITIL environments Skills such as PowerShell, VMware, cloud platforms, Citrix or M365 are beneficial but not essential. Why apply? A great opportunity to grow your infrastructure career ...

impact which will be imperative to the business. Requirements 4+ years' experience in Change and Release Management within an Enterprise environment Proven experience utilising ITIL )ITIL v4) AWS Infrastructure experience Proven experience managing complex, multi-team technical changes with minimal disruption Excellent communication, stakeholder management and problem-solving skills Experience ...

cloud platforms (AWS, Azure, GCP) * Experience with automation tools (Ansible, Puppet, Chef, Terraform) * Knowledge of containers (Docker, Kubernetes) * Understanding of networking fundamentals and firewalls * ITIL or relevant Linux certifications Personal Attributes * Strong problem-solving and analytical skills * Ability to prioritise workload in a fast-paced environment * Clear communication and documentation ...

decision making, and driving continuous improvement. Essential Experience & Skills Strong communication and stakeholder management ability. CISSP or CISSM qualification. Significant experience with ISO 27001; ITIL v3 desirable. Demonstrable experience in security best practice and risk management. Strong project and change management capability. Experience working within enterprise IT environments (healthcare/ ...

Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing ...

following : Demonstrable expertise working in or alongside Service Desk, Service Management, or IT Operations Expertise working with ServiceNow and/or Halo Worked with ITIL good practice Practical knowledge of ITSM processes (Incident, Problem, Change, Request Fulfilment, Asset/Configuration Management) Strong analytical capability using reporting tools, spreadsheets ...

maintain accurate documentation. • Share lessons learned to support ongoing team development. What You'll Bring • A technical college degree or equivalent.• Working knowledge of ITIL processes. • Strong troubleshooting skills across MS Windows environment • Familiarity with network troubleshooting and system monitoring tools. • Willingness to join an out-of-hours rota. ...

Purview, End user data management Purview, M365 workload management, SharePoint, OneDrive for Business, Teams, Exchange, Power Platform, and Viva, Service management frameworks e.g. ITIL, Lean, Agile. Looking for an experienced workplace manager to take responsibility Modern Work and EUC landscape. You will be responsible for delivery, performance, and continuous improvements. ...

cause analysis, and implement permanent fixes. * Hands-on experience with monitoring, alerting, and logging tools. * Familiarity with incidents, problem, and change management processes in ITIL-based environments. * Strong SQL programming and debugging skills with relational and cloud databases. * Experience with traditional and non-traditional forms of analytical data design (Kimbal ...

automation technologies . A track record of leading solution design for strategic bids or pre-sales engagements . Knowledge of enterprise frameworks (TOGAF, ITIL) and AI governance . Commercial acumen—connecting technology choices to business outcomes. Ready to take the lead on game-changing bids Apply now and help shape ...

apply if you do not have it please. Must have implemented and/or managed Incident, Problem and Change management and have solid ITIL experience . Ideally someone who has delivered to challenging SLAs/KPIs , a natural in front of a customer and someone who can manage demanding internal ...

years' professional experience in data science with a proven track record of delivering impactful solutions. Strong understanding of CRISP-DM, MLOps, Agile delivery and ITIL or similar frameworks. Expert-level proficiency in Python and SQL, with sound software engineering practices (modular design, testing, CI/CD). Deep expertise across ...

above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams ...

above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams ...