101 to 125 of 145 Service Delivery Jobs in the West Midlands

working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present … functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Eligible for SC Clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with ...

working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present … functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Eligible for SC Clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with ...

working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present … functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Eligible for SC Clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with ...

working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present … functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Eligible for SC Clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with ...

technology leader to head IT operations across the region. This pivotal role will drive strategic IT initiatives, oversee infrastructure and applications, and ensure seamless service delivery to enable business growth. You will lead a high-performing team, champion cultural change, and integrate systems and processes to create … aligned with business objectives. Drive integration of systems, processes, and teams to eliminate fragmentation. Oversee ERP strategy and execution Manage IT budgets, contracts, and service provision. Ensure compliance with governance, security, and regulatory standards (GDPR, ISO). Deliver infrastructure and application projects on time and within budget. Champion innovation ...

system performance. This role will work closely with engineering, SRE, and platform teams to improve monitoring, detect performance issues early, and support reliable service delivery. Key Responsibilities: Build advanced Dynatrace dashboards to deliver clear visibility into system performance. Apply strong understanding of observability concepts (metrics, logs, traces) to improve ...

system performance. This role will work closely with engineering, SRE, and platform teams to improve monitoring, detect performance issues early, and support reliable service delivery. Key Responsibilities: Build advanced Dynatrace dashboards to deliver clear visibility into system performance. Apply strong understanding of observability concepts (metrics, logs, traces) to improve ...

system performance. This role will work closely with engineering, SRE, and platform teams to improve monitoring, detect performance issues early, and support reliable service delivery. Key Responsibilities: Build advanced Dynatrace dashboards to deliver clear visibility into system performance. Apply strong understanding of observability concepts (metrics, logs, traces) to improve ...

system performance. This role will work closely with engineering, SRE, and platform teams to improve monitoring, detect performance issues early, and support reliable service delivery. Key Responsibilities: Build advanced Dynatrace dashboards to deliver clear visibility into system performance. Apply strong understanding of observability concepts (metrics, logs, traces) to improve ...

system performance. This role will work closely with engineering, SRE, and platform teams to improve monitoring, detect performance issues early, and support reliable service delivery. Key Responsibilities: Build advanced Dynatrace dashboards to deliver clear visibility into system performance. Apply strong understanding of observability concepts (metrics, logs, traces) to improve ...

system performance. This role will work closely with engineering, SRE, and platform teams to improve monitoring, detect performance issues early, and support reliable service delivery. Key Responsibilities: Build advanced Dynatrace dashboards to deliver clear visibility into system performance. Apply strong understanding of observability concepts (metrics, logs, traces) to improve ...

Infrastructure SQL DBA, to provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. Key Skills and Responsibilities: Provide support across desktop environments, Windows systems, databases, and hosted applications. Diagnose and optimise SQL performance ...

users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will … resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/ ...

with European aviation regulations (EASA, EMAR). Collaborate with stakeholders to optimise in SAP S/4HANA modules (MM, QM, SD) and/or Service Delivery processes. Provide insights and recommendations for defence/military-related projects where applicable. Deliver high-quality advisory services remotely, with occasional … aircraft MRO planning, execution, and management. Strong background in SAP S/4HANA with expertise in MM, QM, SD modules and/or Service Delivery. Defence or military sector experience is highly beneficial. Nice to Have Security clearance for an EU or NATO country. If you're interested ...

with European aviation regulations (EASA, EMAR). Collaborate with stakeholders to optimise in SAP S/4HANA modules (MM, QM, SD) and/or Service Delivery processes. Provide insights and recommendations for defence/military-related projects where applicable. Deliver high-quality advisory services remotely, with occasional … aircraft MRO planning, execution, and management. Strong background in SAP S/4HANA with expertise in MM, QM, SD modules and/or Service Delivery. Defence or military sector experience is highly beneficial. Nice to Have Security clearance for an EU or NATO country. If you're interested ...

with European aviation regulations (EASA, EMAR). Collaborate with stakeholders to optimise in SAP S/4HANA modules (MM, QM, SD) and/or Service Delivery processes. Provide insights and recommendations for defence/military-related projects where applicable. Deliver high-quality advisory services remotely, with occasional … aircraft MRO planning, execution, and management. Strong background in SAP S/4HANA with expertise in MM, QM, SD modules and/or Service Delivery. Defence or military sector experience is highly beneficial. Nice to Have Security clearance for an EU or NATO country. If you're interested ...

with European aviation regulations (EASA, EMAR). Collaborate with stakeholders to optimise in SAP S/4HANA modules (MM, QM, SD) and/or Service Delivery processes. Provide insights and recommendations for defence/military-related projects where applicable. Deliver high-quality advisory services remotely, with occasional … aircraft MRO planning, execution, and management. Strong background in SAP S/4HANA with expertise in MM, QM, SD modules and/or Service Delivery. Defence or military sector experience is highly beneficial. Nice to Have Security clearance for an EU or NATO country. If you're interested ...

with European aviation regulations (EASA, EMAR). Collaborate with stakeholders to optimise in SAP S/4HANA modules (MM, QM, SD) and/or Service Delivery processes. Provide insights and recommendations for defence/military-related projects where applicable. Deliver high-quality advisory services remotely, with occasional … aircraft MRO planning, execution, and management. Strong background in SAP S/4HANA with expertise in MM, QM, SD modules and/or Service Delivery. Defence or military sector experience is highly beneficial. Nice to Have Security clearance for an EU or NATO country. If you're interested ...

with European aviation regulations (EASA, EMAR). Collaborate with stakeholders to optimise in SAP S/4HANA modules (MM, QM, SD) and/or Service Delivery processes. Provide insights and recommendations for defence/military-related projects where applicable. Deliver high-quality advisory services remotely, with occasional … aircraft MRO planning, execution, and management. Strong background in SAP S/4HANA with expertise in MM, QM, SD modules and/or Service Delivery. Defence or military sector experience is highly beneficial. Nice to Have Security clearance for an EU or NATO country. If you're interested ...

with European aviation regulations (EASA, EMAR). Collaborate with stakeholders to optimise in SAP S/4HANA modules (MM, QM, SD) and/or Service Delivery processes. Provide insights and recommendations for defence/military-related projects where applicable. Deliver high-quality advisory services remotely, with occasional … aircraft MRO planning, execution, and management. Strong background in SAP S/4HANA with expertise in MM, QM, SD modules and/or Service Delivery. Defence or military sector experience is highly beneficial. Nice to Have Security clearance for an EU or NATO country. If you're interested ...

Cyber Security Cloud & Infrastructure Communications & Connectivity Managed Print Services Physical Security Digital Marketing Services Working closely with Head of Sales, Technical Account Managers and Service Delivery teams to ensure outstanding customer outcomes Acting as a trusted advisor to clients, understanding their business challenges and aligning technology solutions What ...

Cyber Security Cloud & Infrastructure Communications & Connectivity Managed Print Services Physical Security Digital Marketing Services Working closely with Head of Sales, Technical Account Managers and Service Delivery teams to ensure outstanding customer outcomes Acting as a trusted advisor to clients, understanding their business challenges and aligning technology solutions What ...

Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics and project progress to senior management. Ensure compliance with industry standards and internal policies related ...

effective services that support the business and colleagues nationwide. This is an exciting opportunity for a driven IT leader who enjoys balancing strategy with delivery and who wants to play a key role in shaping the group's technology landscape. Job Responsibilities As an Infrastructure Operations Manager, your … safeguard business operations. Monitoring performance and capacity, driving proactive improvements and optimisation. Managing supplier relationships, contracts and budgets, ensuring value for money and service excellence. Evaluating emerging technologies and making recommendations that enhance scalability, security, and efficiency. Collaborating with Service Desk, Information Security, and Applications teams to ensure ...

business is a forward-thinking organisation dedicated to delivering exceptional service and continuous innovation for our business clients. As we scale, we are seeking a dynamic Head of IT & Telephony to lead our technology operations and ensure our infrastructure is robust, secure, and positioned for the future growth … Responsibilities Own the architecture, resilience, and availability of our telephony platform. Lead and develop the IT & Telephony team, ensuring high performance and strong service delivery. Oversee the design, management, and optimisation of IT infrastructure, networks, and cloud environments (Azure/AWS) Manage all call routing, IVR systems, and queue ...