Service Delivery Jobs in the West Midlands

101 to 101 of 101 Service Delivery Jobs in the West Midlands

Operations Manager for a Training learner provider

B18, Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
2mrw Group
the business through its next growth phase. This is a hands-on leadership role responsible for internal systems, process optimisation, team management, reporting and delivery performance. You will build and oversee the operational infrastructure that enables consistent learner outcomes, scalable sales processes, and strong internal coordination. You will also … into operational improvements. There may be future involvement in supporting international growth initiatives, particularly in the Middle East, including coordinating internal readiness for regional service delivery. This is an ideal opportunity for someone who thrives on bringing structure to fast-moving teams, enjoys building systems and processes from the … Responsibilities: Implementation and ongoing optimisation of internal systems, including CRM (Hubspot), LMS and project/task management platforms. Oversight of day-to-day course delivery operations, including learner onboarding, progression tracking, tutor coordination, exams and certification workflows. Management of operational and administrative staff, fostering a culture of accountability, clear More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum plus benefits
Posted:
Service Delivery
the West Midlands
10th Percentile
£31,250
25th Percentile
£43,125
Median
£54,344
75th Percentile
£63,750
90th Percentile
£95,125