Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Adecco
is a fantastic opportunity to work on innovative projects while enjoying the flexibility of hybrid working.Key Responsibilities: Develop and customise solutions using Microsoft Dynamics 365 and Power Platform, including CRM, Customer Services, Sales, and Marketing modules. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions. Manage enterprise-scale Dataverse instances and ensure optimal performance. utilise tools … related field, or equivalent relevant experience. Experience: Minimum of 5 years in Dynamics 365 and Power Platform development and customization. Technical Skills: Proficient in Dynamics 365 and Power Platform (CRM, Customer Services, Sales, and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Familiarity with Azure Services. Demonstrable experience of Omnichannel implementation as part of a broader CRMMore ❯
Director of ERP and CRM MS Dynamics 365 The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications … support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company … service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to More ❯
King's Cross, Greater London, England Hybrid / WFH Options
Nexus Jobs Limited
Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP … support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company … service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harnham
CRM DATA ANALYST HYBRID – LONDON – 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style and quality craftsmanship … the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support the CRM and analytics function. You’ll … responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customerMore ❯
CRM DATA ANALYST HYBRID – LONDON – 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style and quality craftsmanship … the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support the CRM and analytics function. You’ll … responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customerMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
CRM DATA ANALYST HYBRID - LONDON - 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style and quality craftsmanship … the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you'll join the Customer Experience (CX) team and support the CRM and analytics function. You'll … responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you'll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customerMore ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Harnham
CRM DATA ANALYST HYBRID – LONDON – 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style and quality craftsmanship … the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support the CRM and analytics function. You’ll … responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customerMore ❯
slough, south east england, united kingdom Hybrid / WFH Options
Harnham
CRM DATA ANALYST HYBRID – LONDON – 2 DAYS A WEEK SALARY UP TO £46,000 Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply THE COMPANY This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style and quality craftsmanship … the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support the CRM and analytics function. You’ll … responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customerMore ❯
Fairfax, Virginia, United States Hybrid / WFH Options
Logos Technologies
development including opportunity qualification capture strategy, customer visits, customerrelationship development, relationship development with competition, team leadership, lead and follow core business development processes. • Experience with CustomerRelationshipManagement (CRM) - Salesforce, Microsoft Dynamics, Office 365. • Excellent communications skills - demonstrated through written and oral presentations, development of technical papers, volumes, or similar products • Familiarity with online tools used by the Federal More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Blue Pelican Group
CRM Campaign Specialist Location: Hybrid working, Central London offices, 10 days in every month. Salary: £43,000 - £52,000 plus 10% bonus, pension, healthcare, life assurance, etc. The role youll be taking on is a specialist role which will bias towards CRM campaign planning and campaign management, including the execution of multi-channel marketing strategies and tactics with the goal … of achieving customer value growth and engagement. The emphasis will be on CRM strategies, ownership of the campaign calendar, management of campaign briefs, coming up with the concepts and ideas behind what will become highly personalised and sophisticated CRM journeys - leading on the process of getting campaigns organised, assets in place, quality testing and optimisation. The channels are all digital … great part of town and youll be joining a team who are top of their game in this space. Experience Needed Must have a solid background within a consumer CRM environment Good understanding CRM comms planning and CRM strategies, including journey planning Good project management skills, and the ability to bring all the elements necessary as well as quality control More ❯
fintech, SaaS, or enterprise software. Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Wenham Carter Group
fintech, SaaS, or enterprise software. Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a More ❯
fintech, SaaS, or enterprise software. Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Engineering
a fast-paced, service-oriented environment. It is highly desirable to have experience of leading support delivery teams in SaaS or enterprise software environments and a working knowledge of CRM systems and technical troubleshooting processes. Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management and an understanding of workforce forecasting, support analytics, and case routing logic More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Lead Forensics
working Here's what you'll need for success: At least 2-3 years of experience within a Sales/Account Management or Customer Success Background Experience in using CRM systems A confident personality/Great Communication Skills Experience interacting with Director Level individuals Strategic thinker with problem solving skills Confident & Tenacious Self-Starter with a passion for delivering & meeting More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Story Terrace Inc
skills, both verbal and written, to engage effectively with clients and internal teams. Strong attention to detail to ensure accuracy in client interactions, issue resolution, and documentation. Familiarity with CRM and CSM platforms (e.g., Salesforce, Planhat). Comfortable owning processes from initiation to resolution. A mindset focused on process improvement and cross-functional collaboration. Experience and Qualifications 3 years + More ❯
sales to close renewals and convert warm leads What We're Looking For: Experience managing commercial SaaS accounts and driving adoption Strong communication and stakeholder management skills Confidence with CRM and tech stacks A proactive, solutions-focused mindset Experience in a start-up or fast-scaling environment A track record of exceeding targets and delivering impact Why You’ll Love More ❯
customer needs; where you see ambiguity as an opportunity to develop your skills, refine the way we work and to make a difference in a growing business. Experience with CRM/Customer support tools (e.g. Zendesk) would be advantageous. Benefits 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays Hybrid More ❯
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
candidate: - Fluent in German (written and spoken) essential - Previous Customer Service or Admin experience needed - Excellent communication skills - Customer service focused - Confident, proactive and dynamic - Computer literate (excel, outlook, CRM system) The salary: £27,500 per annum plus Bonus and excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs, integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom, Freshdesk). Excellent written and verbal communication skills, with the ability to explain complex concepts in simple terms. A detail-oriented, problem-solving More ❯
user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting : provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration : gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Jugo
respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user More ❯
newport, wales, united kingdom Hybrid / WFH Options
Jugo
respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Jugo
respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Jugo
respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user More ❯