London, England, United Kingdom Hybrid / WFH Options
Clevertouch Consulting
include those taking place at Clevertouch offices and client sites. Working with other departments to ensure delivery is on time, of excellent quality and within budget. Using Clevertouch project management tools effectively to schedule new projects and tasks, whilst working closely with the scheduling team. Proactive management of project profitability through budget control and changemanagement … Combining existing marketing experience, with knowledge secured on the job, to become a marketing automation expert. Actively learning across martech space, our key service offerings and beyond. Excellent project management skills: ability to multi-task and prioritise across multiple accounts. Natural aptitude for attention to detail Good communication skills, both written and verbal A minimum of 4 years relevant … within a digital marketing role, at least 2 years of which must be in a Marketing Executive/Manager role client-side is required for this position. Effective time-management skills, with the ability to work well under pressure Ability to develop and grow customer relationships Strong financial awareness and numerical skills Marketing Automation or email marketing experience Experience More ❯
London, England, United Kingdom Hybrid / WFH Options
AtkinsRéalis
of projects within the Account, and therefore: Support the Senior Project Manager/Project Director with activities including but not limited to: financial budgeting, planning, and reporting; generation of management information. Demonstrate good communication and engagement skills, specifically with client and project stakeholders, to manage escalated issues and develop strong relationships in support of ongoing delivery and business development. … Be able to anticipate and coordinate responses to client business needs. Support and mentor graduates to aid their personal and professional development and increase the project management maturity and capability within the team. Support the delivery of work in line with high regulated quality management environments in support of but not limited to internal and external audit processes. … contractors, other supply chain partners, and the wider stakeholder communities. Good demonstrable commercial acumen (understands contracts, especially NEC 3 or NEC 4, and able to manage internal and external change effectively). Additionally, able to support robust negotiations, balancing relationship and business needs. Knowledge and experience of implementing and operating, and potentially changing, Project Governance, Controls, and Reporting processes More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
Fujitsu
looking for a 3rd Line Cloud Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a ChangeManagement Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management … from the Engineering Team •Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Key skills and experience: •Cloud Administration (e.g. Broadcom: SDDC Manager, vCenter, ESXi) •Event Management Tooling (e.g. SCOM) •Critical thinking and problem-solving skills •The ability to take on Technical Leadership activities Your transferable skills and experience: •Significant VMware experience •Cloud Administration (e.g. Broadcom … vCloud Director) •Event Management Tooling (e.g. Aria Operations) •Automation & Scripting (e.g. PowerShell) •Server Administration (e.g. Microsoft Windows Server) •Software Distribution (e.g. MECM) •ITSM Tooling & Processes Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension – Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel More ❯
Weybridge, Surrey, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Technical Business Analyst Hybrid workind 3 days onsite per week Are you a detail-oriented Business Analyst with a passion for driving impactful change in the financial services sector? Our client, a leading financial institution, is seeking a dynamic and experienced Business Analyst to join their growing team. In this role, you’ll collaborate with stakeholders to gather and … designing and wireframing desirable.• Ability to work independently and manage multiple priorities/projects• Experience with financial products such as payments, lending, or collection platforms desirable• Experience of following changemanagement processes and supporting the delivery of change in a controlled environment Key responsibilities • Collaborate with stakeholders to gather, analyse, and document business and technical requirements.• Translate More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
Atlasseo
threats and technologies to adapt security tools and strategies accordingly Conduct induction and other IT-related training sessions for company users when required Manage and maintain all company project management tools such as Atlassian and Asana Note: This is not a remote role. Minimum Requirements Excellent technical and hands-on working knowledge in Windows desktop operating systems, MacOS, and … Linux Working knowledge and experience to maintain and troubleshoot the following: Active Directory (Users and Asset Management) Group Policy Objects Desktop and Server Hardware Atlassian (Jira Service Desk, Confluence and Insights) Video Conferencing Systems based on Zoom Working knowledge of Azure AD and O365 Experience with JAMF (Enterprise management software for Apple Devices) Ability to perform day-to … routers Wireless access network setups Experience in Virtualization (Hyper-V or Vmware) Working knowledge of Backup Solutions such as Veeam or Altaro Ability to follow the ITIL processes below: ChangeManagement Service Asset and Configuration Management Certifications from Microsoft (MCSA - Server 2016 or O365) and Cisco (CCNA) Who you are An awesome team player with a positive More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
University Hospitals Bristol NHS Foundation Trust
EPMA informatics pharmacist in professional and strategic leadership to the Director of Pharmacy in areas of responsibility. To be accountable for clinical governance relating to EPMA and Digital medicines management systems. Main duties of the job 1.To support the implementation of the EPMA products within UHBW designated areas, working collaboratively with clinical and digital teams. 2.To provide specialist advice … Person specification Qualifications and Training Registration with General Pharmaceutical Council. Postgraduate Diploma or equivalent in Clinical Pharmacy Evidence of continuing professional development. Additional postgraduate qualifications relating e.g. leadership/management, research, digital health, education and training Membership of the British Computer Society. Membership of the Royal Pharmaceutical Society of Great Britain. Knowledge and Experience Experience in supporting changemanagement and/implementing large change projects in the NHS Experience of working with senior healthcare professionals outside of Pharmacy to achieve Trust wide developments. Experience of supervising others, including for research and audit projects Experience of practice research or audit Proficient in the analytical and numerical skills to present complex information appropriately Demonstrable experience in supporting More ❯
London, England, United Kingdom Hybrid / WFH Options
Count
customers and the wider data community. This is a very unique opportunity for someone who is passionate about driving value with data and has the experience to lead complex change projects within organizations. Your responsibilities will include: Running client engagements: Supporting and running improvement projects in our most strategic customers - this includes scoping areas for business improvement, building necessary … data models, developing best practice Count canvases and providing changemanagement frameworks. Training: Supporting the implementation and training of the Count platform and coaching client's data teams in growth model mapping, problem solving and continuous improvement processes across their business. Defining best practice: Work with customers and the wider Count team to create a corpus of best … to hear from you if you: Have a passion for using data to drive real business impact. Have 3-5 years in a customer facing role, including experience implementing change in organisations inc. senior stakeholder management. Have strong analytical skills including 3+ years of SQL experience, data modelling, data analysis and visualisation/storytelling. Experience in continuous improvement methodologies. More ❯
Chartered Institute of Procurement and Supply (CIPS)
exciting time to be joining the team. Skills, Qualifications and Attributes: ESSENTIAL IT/Indirect Services strategic sourcing, planning and execution IT/Indirect Services contract drafting, negotiations and management Stakeholder Management IT/Indirect Services Category Management experience Highly motivated, proactive, self-starter Procurement project management experience/skills Highly literate and analytical DESIRABLE SC … Cleared CIPS Experience of cross site, cross functional collaborative working Ability to define and implement category strategies Excel, Word and PowerPoint Demonstrable changemanagement capability Intrinsic Job Factors Location - Edinburgh/Remote (Custom Working) - could flex on location 37 hours per week/Flexible working Occasional UK travel Tight deadlines regular or ad-hoc Security Clearance You must … courses via Coursera and Linkedin Learning. Referral Incentive: You can earn a reward for successfully referring a friend or family member. Bonus: Scheme in place for all employees at management level and below. For a full list of our company benefits please visit our website. Leonardo is a global high-tech company and one of the key players in More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
exciting time to be joining the team. Skills, Qualifications and Attributes: ESSENTIAL IT/Indirect Services strategic sourcing, planning and execution IT/Indirect Services contract drafting, negotiations and management Stakeholder Management IT/Indirect Services Category Management experience Highly motivated, proactive, self-starter Procurement project management experience/skills Highly literate and analytical DESIRABLE SC … Cleared CIPS Experience of cross site, cross functional collaborative working Ability to define and implement category strategies Excel, Word and PowerPoint Demonstrable changemanagement capability Intrinsic Job Factors Location - Edinburgh/Remote (Custom Working) - could flex on location 37 hours per week/Flexible working Occasional UK travel Tight deadlines regular or ad-hoc Security Clearance You must … courses via Coursera and Linkedin Learning Referral Incentive: You can earn a reward for successfully referring a friend or family member Bonus: Scheme in place for all employees at management level and below For a full list of our company benefits please our website here . Leonardo is a global high-tech company and one of the key players More ❯
Who we are Phinest is a Belgian Management Consulting firm providing tailor-made services for Bel20 and Bel20-like companies. We are a human-sized organisation working with a broad portfolio of clients in various sectors (Utilities, Pharmaceutical, Banking & Insurance, Retail, Transport, Public, Telecom). Based on a holistic approach, our objective is to implement our client's strategic … workflows, screens, permissions, and notification schemes based on business requirements. Jira Form Configuration: Design and implement dynamic forms using Jira's native capabilities or relevant apps (e.g., Jira Service Management, ProForma). API Setup & Data Integration: Integrate Jira with external systems and databases via REST APIs; support automation workflows and two-way syncing. RCP Functionality Configuration: Set up and … Label Standardization: Establish data structures, taxonomies, and label conventions to ensure consistency and clean reporting. Dashboard Creation: Build intuitive, real-time dashboards and reports for different user groups (operations, management, tech teams). Testing, Iteration & Launch: Conduct thorough testing, gather user feedback, and iterate on the configuration before full deployment. Skills and Qualifications: Proven experience in Jira administration, configuration More ❯
London, England, United Kingdom Hybrid / WFH Options
Teamwill Group
leading consultants and experts accompany customers in reengineering their Front, Middle, and Back Office processes and support them in integrating major vendor software solutions in loan origination, underwriting, customer management, recovery, risk management, regulatory compliance, and accounting domains. Teamwill UK provides outstanding services within the leasing and asset finance industry in the United Kingdom and potentially in certain … such as: ALFA, FIS Ambit, Linedata (Ekip), MILES, Odessa, Cassiopae, and Solifi. Our scope covers all functional roles such as gap analysis, process definition/design, configuration, test support, changemanagement, document management, reporting, and release management. Job requirements Responsibilities: Analysing client business requirements and relating them to software solution capabilities. Identifying and validating any gaps together … Preparing and executing modelling, configuration, and delivering solutions. Preparing and performing the functional tests to support User Acceptance Testing. Ensuring test sign-off and business acceptance. Demonstrating strong stakeholder management skills with all contacts. Conducting user training, which includes design, customization, and update of training materials. Supporting our customers, ensuring your experience and expertise is available at key stages More ❯
Cambourne, England, United Kingdom Hybrid / WFH Options
Remotestar
global footprint is expanding, with projects in over 27 countries and a user base exceeding 100,000. They are expanding their business in Spain. Responsibilities: Lead the implementation and management of an European Customer Support Centre offering support to over 25 countries. Oversee the delivery of N2 and N3 IT Support, including incident logging, follow-ups, and closures. Assembly … governance, and management of a team working with highly customised and complex B2B software applications, including intricate integrations Handle the escalation of incidents related to non-user end issues. Manage and monitor network, server, application, CRM and related issues. Generate reports on pending tickets at the end of each day. Foster a culture of extreme ownership within the team. … project planning, tracking, documentation, and status updates. Facilitate the creation and review of functional and technical design documents for complex projects. Facilitate end-to-end implementation planning, including project management, issue management, communication, and change management. Lead the generation of Root Cause Analyses (RCAs) and maintain proactive communication and action, including the detection of potential issues that More ❯
Durham, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
application performance and respond to incidents with timely resolutions. Collaborate with developers and infrastructure teams to investigate and resolve issues. Manage deployments, patches, and configuration updates in line with changemanagement practices. Work with technical logs and monitoring tools to proactively detect and resolve performance issues. Assist with supporting voice infrastructure and integrations where needed (e.g. SIP, PBX … with Azure resources (App Services, VMs, Azure AD) is a strong plus. Knowledge of scripting (e.g. PowerShell) to support automation or investigation tasks. Familiarity with ITIL processes and incident management tools. What’s in It for You Competitive salary up to £40,000 Flexible hybrid working – up to 3 days per week in the Durham office Training and development More ❯
progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most … necessary to address critical IT issues. Profil Bachelor's degree in Business, Information Technology or related field (or equivalent work experience) >15 years working experience Ability to utilize problem management database and systems to track and report on customer calls and requests Strong logical and analytical skills Strong verbal and written communication skills Ability to demonstrate baseline security skills … Ability to troubleshoot and problem solve core service and support challenges while applying best practices for documentation, changemanagement, and scripting Ability to find root causes of problems and quickly determine efficient solutions Experience in device security solutions Proficiency with relevant business systems, operating systems and Office 365 environment Good troubleshooting understanding of networking concepts (e.g. Systems, Protocols More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
International Catalyst Services, LLC
We are seeking a talented individual to join our IT Problem Management team. This role will be based in either our Liverpool or Edinburgh offices, but we will consider candidates in other UK locations. As an IT Problem Manager you will play a crucial role in ensuring data accuracy and facilitating accurate reporting on trends of significant incidents within … the organisation. Reporting to the Senior Manager, who leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to … Boards and other meetings that will review outages, resolutions, and ongoing corrective action items. Where required, working with the teams across MMCTech to manage problem initiatives. Manage the problem management process by collaborating with relevant technical, management, and business stakeholders. Provide clear, targeted, and timely communication regarding the progress of individual problems. Be flexible and willing to work More ❯
We are seeking a talented individual to join our IT Problem Management team. This role will be based in either our Liverpool or Edinburgh offices, but we will consider candidates in other UK locations. As an IT Problem Manager you will play a crucial role in ensuring data accuracy and facilitating accurate reporting on trends of significant incidents within … the organisation. Reporting to the Senior Manager, who leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to … Boards and other meetings that will review outages, resolutions, and ongoing corrective action items. Where required, working with the teams across MMCTech to manage problem initiatives. Manage the problem management process by collaborating with relevant technical, management, and business stakeholders. Provide clear, targeted, and timely communication regarding the progress of individual problems. Be flexible and willing to work More ❯
Outside IR35 Rate - Open 12 Month Contract Cheshire Based Remote work options available, however Occasional travel may be required for training or collaboration with teams. Job Purpose: The Process Management Specialist is responsible for optimization of the ARIS platform and its capabilities to meet the needs of the business. This role also involves providing user support, troubleshooting, training, and … and best practices. Work closely with IT teams to ensure system security and integration with other enterprise tools. Manage user roles, permissions, and access control in ARIS. Database Configuration & Management: Manage data quality of database objects and libraries, ensuring consistency and compliance with organisational standards. Implement backup and disaster recovery strategies for ARIS repositories. User Interface & Capability Configuration: Configure … into key stakeholder groups Process Improvement & Governance: Collaborate with process owners to ensure consistency and alignment with business objectives. Promote process standardization and continuous improvement using ARIS capabilities. Support changemanagement initiatives by advocating ARIS best practices and efficiency improvements. Develop reporting and dashboards within ARIS to provide insights into business processes. Work across group brands to drive More ❯
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
PayPoint plc
Service Enhancement: Promote service improvement through best practices and innovative technologies. Quality Assurance: Ensure consistency and quality of service, progressing all support tickets in line with operational service levels. ChangeManagement: Review and approve changes in accordance with the ChangeManagement Process. Disaster Recovery: Implement, maintain, and test PayPoint DR services as required. Documentation Updates: Update More ❯
London, England, United Kingdom Hybrid / WFH Options
Millennium
glove 1st to 3rd line support to all users in a courteous professional manner. Triage and manage issues that require engagement from multiple teams and provide transparency to senior management for major issues and potential escalations. Produce technical documentation/knowledgebase articles. Confident troubleshooting for Microsoft Windows OS, Linux OS (advantageous), Microsoft Office including O365, Trading & Market Data applications … PC hardware\software troubleshooting and deployment practices for desktops. Ability to troubleshoot\script in Python\PowerShell. Citrix VDA infrastructure and application support including Dell thin terminals. Experience in enterprise changemanagement and outage escalation procedures. Able to effectively provide support to remote locations including home setups. Comprehensive knowledge of Windows 10\11, Microsoft Office 2021/O365. Broad … on approach to the trade floor support function. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Investment Management Referrals increase your chances of interviewing at Millennium by 2x Get notified about new Support Engineer jobs in London, England, United Kingdom . London, England, United Kingdom 1 month More ❯
London, England, United Kingdom Hybrid / WFH Options
Skedulo
Customers to provide consulting advice on how to get the most out of Skedulo Deskless Productivity Cloud. This position reports to the Consulting Manager and works closely with Project Management, Technical Development, Solution Architecture and Customer Success teams. Responsibilities Assists in writing clear User Stories to outline the business requirements in customer-friendly terms under direction from the Solution … Possess a proven ability to learn new products, develop functional knowledge and apply new skills in a high paced environment Ability to demo solutions Have experience leading customers through change with a strong working knowledge of changemanagement best practices Possess a self-starter mindset; enjoys problem solving while learning, developing and applying new skills along the … working knowledge of the Atlassian Suite i.e. - JIRA, Confluence Posses practical Salesforce administration or consulting experience Possess a strong understanding of deployment best practice including the migration of Salesforce change sets from development and testing into production Understand Salesforce data security (Ex: role hierarchies and rules sharing) Experience doing data loading into Salesforce Prior experience working with offshore and More ❯
London, England, United Kingdom Hybrid / WFH Options
Surrey Satellite Technology Ltd
Architecture & Security : Develop and review architecture, assess new technologies, and recommend enhancements to ensure robust security and efficiency. Infrastructure Implementation : Execute new infrastructure services, manage project schedules, and oversee changemanagement processes. System Modernisation & Automation : Modernise existing systems, focusing on implementing automation to enhance operational efficiency. Scripting & Templates : Create scripts and templates for repeatable machine builds to streamline … deployments. Infrastructure Maintenance : Conduct routine maintenance, including firmware updates, system upgrades, and virtual infrastructure management, aiming to automate processes where feasible. 3rd Line Support : Provide advanced support within the Service Desk, efficiently resolving escalated incidents in line with Helpdesk SLAs. Business As Usual Tasks : Perform essential operational tasks as needed to maintain continuous service delivery. Technical Expertise : Offer expert … awareness Experience with Microsoft Azure and Office 365 administration Comfortable with scripting/automation (Python/Powershell/Bash or similar) Good understanding of TCP/IP networking and management Knowledge of Storage technologies – NAS, SAN & iSCSI – Nimble, NetApp Knowledge of VMware vCenter Experience with infrastructure monitoring tools such as Splunk Excellent inter-personal skills - both written and oral More ❯
London, England, United Kingdom Hybrid / WFH Options
Millennium Management
glove 1st to 3rd line support to all users in a courteous professional manner. Triage and manage issues that require engagement from multiple teams and provide transparency to senior management for major issues and potential escalations. Produce technical documentation/knowledgebase articles. Confident troubleshooting for Microsoft Windows OS, Linux OS (advantageous), Microsoft Office including O365, Trading & Market Data applications … PC hardware\software troubleshooting and deployment practices for desktops. Ability to troubleshoot\script in Python\PowerShell. Citrix VDA infrastructure and application support including Dell thin terminals. Experience in enterprise changemanagement and outage escalation procedures. Able to effectively provide support to remote locations including home setups. Comprehensive knowledge of Windows 10\11, Microsoft Office 2021/O365. Broad More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
Mastercard, Inc
part of your daily work. You should have excellent verbal and written communication skills (in English), and comfortable in a hybrid working environment. With your impeccable workload and time management skills, you are comfortable using different applications and systems, can work independently and thrive as part of a team, has self-driven initiative to learn new technologies, and has … a Billing Operations role with exposure to Data & Analytics, Billing, Revenue Assurance, or Accounting • Experience with the setup and use of Billing and Invoicing Software, and use of Service Management Applications • Good understanding of and have worked on IT Service Management (ITSM) Service Operations Processes i.e. Request Fulfilment, Incident, Problem, and ChangeManagement Corporate Security Responsibility More ❯
data, analytics and technology to unlock value from their assets and infrastructure. This is a fast-growing area offering exciting opportunities, building upon our global capabilities in Infrastructure, Asset Management and Data Analytics. We are seeking an ambitious and innovative professional who is passionate about infrastructure and technology to join our Asset Management Advisory (AMA) team, with the … working with client organisations and other KPMG teams to develop our offerings and value propositions. This is a client facing role for both business development and delivery, including stakeholder management and workshop facilitation. What will you be doing? Support the IAG InfraTech Lead in developing our InfraTech value propositions and deliver engagements Develop technology solutions for client challenges Work … s and Client’s technology and data analytics teams to develop and deploy proof of concepts and solutions Use your analytical skills to bring new insights to clients Support changemanagement of client teams to embed solutions and supporting processes, including training and upskilling client teams Develop internal networks with other data, analytics and technology teams in KPMG More ❯
City of London, London, United Kingdom Hybrid / WFH Options
KPMG UK
data, analytics and technology to unlock value from their assets and infrastructure. This is a fast-growing area offering exciting opportunities, building upon our global capabilities in Infrastructure, Asset Management and Data Analytics. We are seeking an ambitious and innovative professional who is passionate about infrastructure and technology to join our Asset Management Advisory (AMA) team, with the … working with client organisations and other KPMG teams to develop our offerings and value propositions. This is a client facing role for both business development and delivery, including stakeholder management and workshop facilitation. What will you be doing? Support the IAG InfraTech Lead in developing our InfraTech value propositions and deliver engagements Develop technology solutions for client challenges Work … s and Client’s technology and data analytics teams to develop and deploy proof of concepts and solutions Use your analytical skills to bring new insights to clients Support changemanagement of client teams to embed solutions and supporting processes, including training and upskilling client teams Develop internal networks with other data, analytics and technology teams in KPMG More ❯