301 to 325 of 1,447 Remote Customer Service Jobs

platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and More ❯

training -2 days from home Salary: 27-36k PA Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support … across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of IT Support Engineer: Provide 1st and 2nd Line IT support via … accurate records using the IT ticketing system. Follow IT security, data protection, and backup policies at all times. Skills & Experience Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365/Office 365, Windows 10/11, Intune, and Azure AD. Familiar with Active More ❯

support. Role Dimensions: The role will own the successful implementation of key technical enhancements to continually improve responsiveness and consistency of resolution to IT support requests and the IT service received by the end user community. This is an varied role that covers the complete end user systems estate, inclusive of the device and platform they operate on. Ensuring … and maintaining relationships with key Business stakeholders and suppliers. Tactical decisions to implement initiatives to ‘get things done’. Prioritisation of tasks in a high-pressure environment including managing customer expectations. Job requirements Knowledge, Skills and Experience: In order to thrive within this role, you’ll need to demonstrate previous experience in complex organisations and IT Support with an … SSO, SCCM, Group Policy, Security. Good networking understanding, VLANs, VPN, DHCP, DNS, LAN, WAN, Cisco Meraki. Some previous knowledge of hardware procurement and asset management. Understanding of ITIL and Service Management good practice framework. MCP/MCITP/CCNA certified desirable. Personal Attributes: Ability to build and maintain relationships with customers, peers, and stakeholders. Strong verbal and written communication More ❯

support. Role Dimensions: The role will own the successful implementation of key technical enhancements to continually improve responsiveness and consistency of resolution to IT support requests and the IT service received by the end user community. This is an varied role that covers the complete end user systems estate, inclusive of the device and platform they operate on. Ensuring … and maintaining relationships with key Business stakeholders and suppliers. Tactical decisions to implement initiatives to ‘get things done’. Prioritisation of tasks in a high-pressure environment including managing customer expectations. Job requirements Knowledge, Skills and Experience: In order to thrive within this role, you’ll need to demonstrate previous experience in complex organisations and IT Support with an … SSO, SCCM, Group Policy, Security. Good networking understanding, VLANs, VPN, DHCP, DNS, LAN, WAN, Cisco Meraki. Some previous knowledge of hardware procurement and asset management. Understanding of ITIL and Service Management good practice framework. MCP/MCITP/CCNA certified desirable. Personal Attributes: Ability to build and maintain relationships with customers, peers, and stakeholders. Strong verbal and written communication More ❯

and partner with higher-tier teams on infrastructure-related tasks (e.g., racking and testing equipmentStay current on emerging technologies and contribute to the improvement of IT policies, procedures, and service delivery standards. Qualifications Education:Bachelors degree in Information Systems, Computer Science, or a related field or equivalent professional experience.Experience:Minimum 3 years in a customer-facing IT support … user technologies, including Windows OS and Microsoft Office applications. Technical Skills: Strong troubleshooting and diagnostic skills.Proficiency in PowerShell scripting.Experience with IT infrastructure technologies (servers, networking equipment) preferred.Familiarity with IT Service Management (ITSM) platforms, especially ServiceNow, preferred.ITIL certification preferred. Soft Skills & Other Requirements: Excellent interpersonal, communication, and customer service skills.Strong organizational and multitasking abilities with attention to detail.Ability More ❯

that candidates will have experience or knowledge of the following functionality within the S/4 Asset Management suite; Resource Scheduling for Asset Management Asset Performance Management (APM) SAP Service and Asset Management (SSAM) Field Service Management (FSM) Knowledge of Public Cloud Asset Management Best Practices and functionality Knowledge of Phase Based Maintenance; A secondary skillset in an … associated module will also be desirable. Non-Technical: Excellent verbal and written communication Strong Presentational skills Excellent interpersonal and customer service skills with the ability to advocate standard functionality to a client Strong analytical and problem-solving skills Results driven Ability to work in (virtual) teams at all levels, across all time zones Self-motivation with a drive More ❯

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on … engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading training programme. Located in London or Birmingham this is a fantastic opportunity to join an exciting technology company in … May Include the Following: ? Learn, assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities ? Identify sales opportunities within the More ❯

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on … engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading training programme. Located in London or Birmingham this is a fantastic opportunity to join an exciting technology company in … May Include the Following: ? Learn, assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities ? Identify sales opportunities within the More ❯

a part of it! The Role You will be the vital link between the customers, the Account Managers, and the operations, ensuring the sales process is smooth, efficient, and customer focused. Handle all aspects of customer service, including incoming emails and calls, providing accurate ETAs (Estimated Time of Arrival) on orders, and maintaining strong communication. Provide direct … support to Account Managers, including preparing quotes, assisting with Demo Kit requests, and replying to customer/supplier inquiries when they are unavailable. Load and manage sales orders within the CRM, ensuring all information is accurate prior to approval. Work closely with the supply chain and manufacturers on stock queries and carry out data admin for stock allocation. Take … part in product training to stay up to date with new products and occasionally attend customer meetings (virtual or physical). Skills and Qualifications They need a dedicated problem-solver who can work on their own initiative and thrives in a supportive team environment. You should possess strong communication skills with multiple internal departments and the ability to converse More ❯

projects, ideally within regulated or large-scale environments. - Strong knowledge of Cyber Essentials (and plus), cloud security (AWS, Azure, OCI), and SaaS security best practices. - A strong commitment to customer service and overall service excellence. - A willingness to learn and develop a broad skillset as may be required. - A thorough and organised approach with the ability to … and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours More ❯

SBS, you will be at the forefront of our client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships. We have found that previous successful Client Relationship Managers have often come from roles such as Junior Project Management, Business Analyst, or Operations. If … you have experience in these areas and are passionate about building strong client relationships, we encourage you to apply. Responsibilities Managing, and aiming to improve, the overall customer relationship, delivering reliable operational support and customer service. Responsible for understanding, monitoring and implementing the contractual terms and service level agreement. Acknowledging customers promptly and treating them in a … internally with delivery teams. Work closely with account managers to help drive the strategic success of clients. Maintain control systems to ensure accurate representation of client health. Manage each customer's backlog, accurately set expectations and deliver to timelines. Lead client account review meetings, with the inclusion of a presentation, and ensure proper preparation. Travel as required to attend More ❯

We are looking for Service Desk Analysts to join the successful IT support team within the NatWest Group providing 1st line technical support to a user base of over 65,000 colleagues. You will be part of a diverse team who are at the forefront of the Banks digital strategy, supporting colleagues via web-chat and telephone. You'll … issues using your problem-solving skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows More ❯

services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. The Role Reporting to the Service Desk Manager, you’ll act as the main technical escalation point for 1st and 2nd line … engineers, as well as taking the lead on IT projects and complex technical issues. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to build team capability. Ensure IT systems and networks are compliant with relevant policies. Lead … technologies, including Office 365 and Azure. Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills. Additional Information Full-time, permanent position. Hybrid More ❯

Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from … Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused response+ Escalating issues to 2nd line support when necessary+ Delivering excellent verbal and written communication and always helping to find a resolution+ Responding and assisting more advanced software … informed of progress+ Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role+ Proven ability to proactively address customer concerns and exceed expectations+ Passion for real-time problem solving and troubleshooting complex problems+ More ❯

Friday off! Hybrid working – work from home, a regional hub, or our modern Reading office Private Medical Insurance (Vitality Health) Medical Cash Plan (Medicash) Income Protection and Death in Service (YuLife) 25–28 days holiday (increases with tenure) + your birthday off EV car scheme , Cycle to Work , Gym discounts , Costco membership Buy/sell up to 10 days … annually Pension scheme – 5.5% employer/4% employee Employee Assistance Programme Professional & personal training budget Quarterly check-ins & ongoing development support Recognition & reward programmes – including spot bonuses and long-service awards Award-winning culture – recognised as a Great Place to WorkTM across multiple categories 🧠 About the Role We’re hiring a Microsoft Power Platform Support Engineer to help deliver … outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team within a high-growth Microsoft partner. You'll be providing 2nd/3rd line support for customers using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI) and More ❯

Friday off! Hybrid working - work from home, a regional hub, or our modern Reading office Private Medical Insurance (Vitality Health) Medical Cash Plan (Medicash) Income Protection and Death in Service (YuLife) 25-28 days holiday (increases with tenure) + your birthday off EV car scheme , Cycle to Work , Gym discounts , Costco membership Buy/sell up to 10 days … annually Pension scheme - 5.5% employer/4% employee Employee Assistance Programme Professional & personal training budget Quarterly check-ins & ongoing development support Recognition & reward programmes - including spot bonuses and long-service awards Award-winning culture - recognised as a Great Place to Work across multiple categories ?? About the Role We're hiring a Microsoft Power Platform Support Engineer to help deliver … outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team within a high-growth Microsoft partner. You'll be providing 2nd/3rd line support for customers using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI) and More ❯

Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from … IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a resolution + Responding and assisting … of progress + Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real-time problem solving and troubleshooting More ❯

and dashboards to track KPIs and identify opportunities for improvement. • Solving operational challenges through root-cause analysis and data-driven recommendations. • Collaborating with stakeholders across Northern Europe to enhance service delivery and supply chain efficiency. • Driving continuous improvement and contributing to strategic projects. What we re looking for: • Exceptional analytical skills with a problem-solving mindset. • Advanced Excel skills … and comfortable working independently. • Experience in using SQL and database knowledge is a plus, but not essential. Why join us? A role with real impact on business performance and customer satisfaction. Working for a global market leader Hybrid working flexibility. Opportunities for career progression as the role develops. A collaborative culture that values innovation and continuous improvement. If you … re ready to turn data into actionable insights that shape the future of retail service delivery, apply today and take the next step in your career. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully consider in line with More ❯

in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You're collaborative and … pragmatic with great communication and customer service skills Ideally you will hold SC Clearance (or be able to achieve it i.e. UK citizen for 5 years plus) You have experience of working similar night shift patterns What's in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to More ❯

prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

and operationalize cross-border data clearance activities covering privacy, outsourcing, localization, and data sovereignty requirements for a significant business segment, always with a focus on delivering seamless and efficient service to our internal clients. Team Building & Management : Build and manage a high-performing team responsible for execution, coordination, and control adherence, fostering a culture of excellence, continuous improvement, and … a strong customer service ethos in supporting business needs. This role requires a hands-on problem-solver who drives solutions rather than just monitoring progress. Strategic Operating Model : Design and implement a scalable and efficient operating model aligned with Citi's global data transfer framework, optimizing processes for maximum effectiveness and a superior user experience. This includes a … Automation : Drive product and automation development, including AI-powered decision support systems, workflow integrations, and intelligent dashboards, to enhance efficiency and accuracy, ultimately improving the speed and quality of service to our business partners. Data Governance & Ownership : Own and maintain the business-aligned Data Transfer Register, ensuring comprehensive traceability, accuracy, and audit readiness, providing clarity and confidence to our More ❯

Information Technology Reports to: Vice President, Information Technology Direct Reports: NA FLSA: Non-Exempt/Hourly EEO: Professional General Functions: The Support Services Specialist I provides technical support and customer service to staff across locations. This role is responsible for maintaining and troubleshooting computers, peripherals, software applications, and network-connected systems. The specialist helps ensure reliable technology operations … based on user needs. Coordinate procurement and maintain accurate hardware/software inventory records. Perform additional duties as assigned. Professional Competencies Strong interpersonal, written, and verbal communication skills. Positive, service-oriented approach with the ability to build rapport and trust. Ability to prioritize tasks and manage time effectively. Problem-solving mindset with a proactive and collaborative working style. Ability … to support workstation setup or office needs. Contacts: This position interacts frequently with employees across all departments and locations, including managers, leadership teams, vendors, payers, support partners, and external service providers. Contacts will vary based on business needs and may adjust over time. Confidentiality: The incumbent must maintain the confidentiality of personal information for the applications and licensing requirements More ❯

and improving the processes and behaviours to continue to develop the team into a mature Application Support function, ensuring that there is a consistently good quality local IT support service for colleagues based at our London office, and manage system improvement activities and upgrades related to the share-dealing solution. What does the job involve? Line Management, including mentoring … and coaching of the support team members Attendance and input into Change Meetings. Taking ownership of changes raised within the team. Ensuring consistent achievement of Incident and Service Request SLAs Oversight and delivery of Service Improvement initiatives Serving as an escalation point for operational colleagues within the Manchester office Involvement in management of application and hosting suppliers Owning … driven to exceed expectations Self-starting and able to work on own initiative Ability to communicate at all levels, building positive relationships with colleagues and clients and maintaining excellent customer service skills. Credible and professional Able to challenge appropriately and present solutions A high attention to detail Knowledge & Skills Extensive knowledge and experience of Windows or Linux Server More ❯

event and booth representation is a plus. Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue. Identifying promising prospects through cold-calling, networking, and customer referrals. Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations. Work directly with the Sales Engineers team … posed by customers. Analyzing sales metrics to determine whether current sales strategies are effective. Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests. Regional Business Development Sales Manager Requirements: Bachelor's degree in the AEC industry or in business or marketing. Proven sales experience. Proficiency in all Google and … or Microsoft Office applications as well as Customer Relationship Management (CRM) software. Strong negotiation and consultative sales skills. Excellent analytical and problem-solving skills. Effective communication skills. Exceptional customer service skills. Benefits and Conditions Full Time position Monday through Friday Flexible time schedule starting daily at 7:00-9:00 until 16:00-18:00 (includes lunch More ❯