slough, south east england, united kingdom Hybrid / WFH Options
Fenwick
Friday working from home). About the role As a Digital Trader at Fenwick, you’ll be responsible for developing and executing trading strategies that maximise sales, profit, and customer engagement. From managing product ranges and assortment to owning the trading calendar and identifying commercial opportunities, you’ll play a key part in ensuring our customers are inspired by … delivering against sales and performance targets. Working closely with Buying & Merchandising, Marketing, Site Optimisation, and Analytics teams, you’ll analyse trading KPIs and web performance to react quickly to customer behaviour and market trends. You’ll oversee online merchandising, manage promotions and product launches, and optimise onsite search and navigation to enhance the customer journey. You’ll also … us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, CustomerService teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Fenwick
Friday working from home). About the role As a Digital Trader at Fenwick, you’ll be responsible for developing and executing trading strategies that maximise sales, profit, and customer engagement. From managing product ranges and assortment to owning the trading calendar and identifying commercial opportunities, you’ll play a key part in ensuring our customers are inspired by … delivering against sales and performance targets. Working closely with Buying & Merchandising, Marketing, Site Optimisation, and Analytics teams, you’ll analyse trading KPIs and web performance to react quickly to customer behaviour and market trends. You’ll oversee online merchandising, manage promotions and product launches, and optimise onsite search and navigation to enhance the customer journey. You’ll also … us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, CustomerService teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
same one, multiple times a day!) with patience and clarity. Work closely with other IT teams to ensure a smooth user experience and identify opportunities to automate or improve service delivery. Technical skills & experience Hands-on experience with Active Directory and Exchange Online user account administration. Familiarity with Windows 11 Enterprise environments. Good knowledge of Microsoft 365 (Office … colleagues face-to-face. Patience and resilience, comfortable answering repeat questions with good humour and professionalism. Clear communicator, able to explain technical steps in plain, jargon-free language. Strong customerservice mindset, proactive in making sure users feel supported and valued. Organised and calm under pressure, able to juggle competing requests while staying professional. Location & working pattern Based More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
Blue Oak Recruitment
Are you the go to person when it comes to problem solving? Are you a tech savvy, customerservice professional or administrator who loves staying organised and making sure customers walk away smiling? Were recruiting a Front Desk Product Support Analyst a quick-thinking multitasker to be the friendly first face of our Product Consultant team. If you … to our specialist teams. Youll also manage our e-learning platform, track user progress, support virtual training sessions, and even lend a hand with product demos, proposals, and capturing customer requirements during the pre-sales process. We are looking for experience in a customer support, technical support, or software-focused admin role. Youll be confident picking up new … are a bonus. Join us and youll be part of a forward-thinking team where no two days are the same. Youll build relationships, make a real impact on customer experience, and grow your career in a supportive and innovative environment. The role is hybrid with two days in the office and 3 from home. Remuneration is £27k-£29k More ❯
North London, London, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll play a pivotal role in delivering exceptional customerservice and technical support. This includes answering calls, providing remote assistance, and managing escalations effectively. You'll also have the opportunity to engage in on-site technical support … Interested? Please click apply or send your updated CV to gianluca (at) circlerecruitment (dot) com Key skills: 1st line, Office 365, Windows IT Support, Tech Support, Helpdesk, help desk, service desk, London, MSP, IT Managed Services, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Epsilon Inc
onsite/remote opportunity where you will report to the State Department location in Washington, DC and have the flexibility to work from home based on business needs. Our Customer's Mission: The Department of State's (DOS) Telecommunications, Wireless, and Data (TWD) Division is responsible for the design, implementation, operation and maintenance (O&M), and support of the … You will perform on-site or in-house servicing, repairs and/or installations of network components and provide top level (Tier 3) technical support to customers and all service-related problems. In this position you will: Assist in managing a Cisco Enterprise Wireless Network infrastructure using Cisco DNA, Identity Services Engine (ISE), Wireless LAN Controllers (WLC), Hyperflex Host … position who do not meet the aforementioned conditions. 7-12 years of Wireless/Wi-Fi Network Engineering or other relevant experience Knowledge of Cisco devices such as Identity Service Engine (ISE), CMX, Prime, DNA, and SD Access Deep understanding of WLAN technologies, network management, and security, including IEEE 802.11a/b/g/n/ac WLAN More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Broster Buchanan Ltd
the continuous improvement of the platform. As a key platform to managing students internally, the role plays a major part in enabling teams to deliver the highest level of customerservice and student experience possible. Major Challenges Enabling internal teams to deliver a high quality, consistent student experience. Stable development of the Salesforce platform using APEX, VisualForce Workflows … Skills, Experience and Qualifications At least 4-6 years of experience in CRM domain and 3+ years of experience in Salesforce implementations with sound knowledge on Salesforce Sales cloud, Service and community Cloud. Fluent in Apex Code such as triggers, classes, test methods; Lightning Web Components (LWC), Aura components, Visualforce, SOQL,SOSL and other relevant technologies on the Salesforce … verbal, with the ability to communicate technical concepts to non-technical stakeholders. Experience defining and delivering enterprise applications on the Salesforce platform. Ability to understand and be responsive to customer needs and to advocate for customer success Experience defining and delivering enterprise. Certifications: Salesforce Platform Developer I and preferably Salesforce Platform Developer II If this is you and More ❯
team environment. Solid understanding of network security practices, systems, and standards. Strong technology skills, including intermediate proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio) SIEM and EDR platforms. Customerservice orientation with proven process and project management skills. Strategic and problem-solving mindset with developed analytical abilities and organizational skills. About INSPYR Solutions Technology is our focus More ❯
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customerservice drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the … team. This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership plans to the More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
FDM Group
roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and … growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customerservice is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power … Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox Experience with configuring and maintaining Microsoft Field Service & IoT About Us Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with More ❯
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Arrow XL Ltd
the perfect next step in your career. For a confidential chat, reach out to or apply today! What will the role involve? Ensuring optimal routing of vehicles to meet customer requirements, legal compliance and organisational KPIs A fast-paced Transport Planning role - where you will be planning national routes consisting of trunking and final mile Working with freight forwarders … and individual hauliers to ensure cost effective stock movements are resourced Work closely with warehouse, commercial, transport and customerservice teams Planning, inter-depot movements, collections and orders Updating transport systems accurately and in real time as and when changes occur Responding to internal enquiries regarding route capacity to ensure customer requirements are fulfilled to the highest … possible standards Working on cost reduction and service improvement strategies What are we looking for? Experience working with a transport planning system Experience working in general haulage and with freight forwarders Strong organisational and problem-solving skills Commercial acumen Working knowledge of legal compliance regarding transport (working hours etc.) Good geographical knowledge Able to work under pressure and prioritise More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
Customer Success Manager – (SaaS/property tech) Salary: £45–60k (DOE) excellent benefits including a bonus, flexible working, private healthcare, generous pension, monthly training and more Location: Fully Remote (with occasional UK travel) My client is a fast-growing property tech company that’s changing the way the industry works. Over the past decade, they’ve built a strong … reputation for innovation and customerservice, and now they’re expanding across the UK. Their success comes down to one thing – their people. They are a close-knit, passionate team who genuinely care about delivering an exceptional experience for customers. They have created a brand-new role for a Customer Success Manager to join them on the … strong, trusted relationships and helping customers get the most out of the platform. Spotting opportunities to add value, whether that’s through new features, training, or insights. Championing the customer’s voice internally – you’ll make sure their feedback shapes the product roadmap. Staying on top of industry trends and sharing knowledge that helps customers thrive. What it’s More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations Support day-to-day operation of servers … basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT support roles Good working knowledge of Windows desktop OS, Microsoft … Office suite and standard business applications Competence installing, configuring and troubleshooting PCs, laptops, printers and mobile devices Basic networking knowledge and ability to diagnose connectivity issues Good communication and customerservice skills, able to explain technical issues to non-technical users If you know someone suitable for this role, share the word and through our referral scheme receive More ❯
We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen Comprises Three Businesses, Interactive Investor (ii), Investments, And Adviser, Each Of Which Focuses On Meeting And Adapting To Our Clients' Evolving Needs … join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customerservice skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular … updates to the business and through the service desk. The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud More ❯
We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen Comprises Three Businesses, Interactive Investor (ii), Investments, And Adviser, Each Of Which Focuses On Meeting And Adapting To Our Clients' Evolving Needs … join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customerservice skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular … updates to the business and through the service desk. The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
development practices, and drive Motability Operations toward operational excellence in application security. Qualifications You are passionate about the technical security aspects of application development, with a focus on protecting customer data and driving high standards of engineering. You'll bring a background in hands-on secure software development or application security testing, along with proven experience working directly with … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
development practices, and drive Motability Operations toward operational excellence in application security. Qualifications You are passionate about the technical security aspects of application development, with a focus on protecting customer data and driving high standards of engineering. You'll bring a background in hands-on secure software development or application security testing, along with proven experience working directly with … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
Labyrinth Technologies
for an ambitious IT Application Support Analyst. You'll play a pivotal part in managing internal cloud platforms, supporting our clients, and driving process automation. With a mix of customer-facing responsibilities and technical challenges, no two days will be the same. Key Responsibilities: Handle incoming support calls, logging and updating service tickets Provide remote and international on … and more Optimise internal cloud platforms to enhance efficiency and reduce errors Collaborate on projects and update client documentation Ensure SLA response and resolution targets are met Provide outstanding customerservice at all times Benefits £42,000 – £45,000 salary Funded training and professional certifications 20 days holiday + bank holidays (increasing to 25 days with service … least two years' IT or application support experience and the technical expertise to hit the ground running. About you: 2+ years troubleshooting hardware/software issues 2+ years in customer-facing IT support Microsoft SQL Server experience Windows Operating Systems knowledge Networking skills (TCP/IP, UDP, VLANs, Wireshark, Netstat, etc.) Automation experience and exposure to APIs Telecommunications knowledge More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
in ESR where needed.This position is currently hybrid working, with a main base of Newcastle, Fleetwood or Wakefield.What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Hybrid working model (we are currently working largely remotely)o Career developmento … Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one … competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Job description Job responsibilities More ❯
/20 days holiday plus public holidays/Training and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking … You’ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS … of macOS and Windows. Experience with iPhone and Android mobile phones/tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customerservice skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Speak Digital Limited
/20 days holiday plus public holidays/Training and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking … You’ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS … of macOS and Windows. Experience with iPhone and Android mobile phones/tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customerservice skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing More ❯
Avon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
will primarily be involved in project delivery with additional complex technical issues to address. About You: We are keen to hear from candidates who can evidence deliver of exceptional customerservice and work efficiently and effectively whilst adhering to established IT controls. Ideally, you will have in depth operational experience in MS Azure cloud services, maintaining and supporting … Autopilot, an understanding of Devops and ITIL foundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. Ability to balance quality of output with pace by managing time effectively. A thirst for learning and a passion for technology, with an enthusiasm More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple Resourcing
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple Resourcing
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Resourcing Group
Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and CustomerService teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯