326 to 350 of 952 Remote Customer Service Jobs

eCommerce Executive to help drive the growth and success of the Optimum Nutrition DTC website. In this role, you will support daily site trading activities, maintain a commercially optimised customer experience, and assist in executing promotional and merchandising strategies to enhance performance. This is a fantastic opportunity for someone with a passion for digital commerce to gain hands-on … metrics-including traffic, conversion, revenue, and AOV-while collaborating with the Insights & Analytics team to leverage tools such as Euromonitor and ECDB, and monitor market trends, competitor activity, and customer behaviour to drive continuous improvement. Customer Experience & Site Optimisation : Identify and implement opportunities to enhance the customer journey-across navigation, search, product discovery, and checkout-by supporting … UX testing, A/B experiments, and conversion-focused enhancements. Cross-Functional Collaboration: Collaborate with cross-functional teams-including marketing, customer service, supply chain, and creative-to ensure seamless campaign execution and consistent, brand-aligned messaging across all digital touchpoints. Stock & Inventory Coordination: Work with supply chain teams to ensure product availability for key campaigns, maintaining accurate stock More ❯

that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. About Customer Compliance Group (CCG) Customer Compliance Group (CCG) is a business area that ensures that HMRC successfully collects the full and correct amount of money due from UK taxpayers … Changing and Improving Seeing the Big Picture Benefits Alongside your salary of £44,110, HM Revenue and Customs contributes £12,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and … personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. More ❯

continually enhancing our skills and services. There has never been a better time to join EQ. As a senior member of the team, providing an efficient, accurate and friendly service to all our colleagues and customers will be second nature to you. Striving to support your team and identifying improvements in our processes, demonstrate initiative, judgement and certainty. The … million pension scheme members and paying three million people over £21bn a year. Paymaster works with some of the largest pension schemes in the UK, including the National Health Service scheme with more than 2.6 million members and the Armed Forces Veterans, which we have continuously served since 1836. Core duties and responsibilities: Will be providing administration service to customers, working to Service Levels with adherence to quality targets. Completing/checking and auditing casework and providing constructive feedback, coaching and training to your colleagues is a big part of what you will be doing. Will be expected to have engagement with our client contacts helping to resolve complex customer enquiries based on competent working More ❯

role: We are looking for an Office Administrator to coordinate and administer the company's operations, ensuring the office is managed and maintained. This role involves providing first-line customer support and assisting the Director and sales team. You should ideally possess experience and knowledge in carrying out office management duties, be capable of giving first-line customer support, and be adept at supporting both the director and the sales team within the business. Key duties include: Office Management duties Finance Admin Assistance First line customer service Account Management assistance Customer Proposals & Order Management PA support for Director and Sales CRM data entry Basic HR Duties - record-keeping/arranging reviews etc About you … skills Proactive in seeking out opportunities for self-development Ability to build effective working relationships Experience and knowledge in carrying out office management duties Experience in giving first-line customer support Experience in supporting a director and sales team Telecoms/IT experience is desirable, but not essential What we offer: Your birthday off 23 days holiday + bank More ❯

role: We are looking for an Office Administrator to coordinate and administer the company's operations, ensuring the office is managed and maintained. This role involves providing first-line customer support and assisting the Director and sales team. You should ideally possess experience and knowledge in carrying out office management duties, be capable of giving first-line customer support, and be adept at supporting both the director and the sales team within the business. Key duties include: Office Management duties Finance Admin Assistance First line customer service Account Management assistance Customer Proposals & Order Management PA support for Director and Sales CRM data entry Basic HR Duties - record-keeping/arranging reviews etc About you … skills Proactive in seeking out opportunities for self-development Ability to build effective working relationships Experience and knowledge in carrying out office management duties Experience in giving first-line customer support Experience in supporting a director and sales team Telecoms/IT experience is desirable, but not essential What we offer: Your birthday off 23 days holiday + bank More ❯

fantastic opportunity to work on innovative projects while enjoying the flexibility of hybrid working. Key Responsibilities: Develop and customise solutions using Microsoft Dynamics 365 and Power Platform, including CRM, Customer Services, Sales, and Marketing modules. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions. Manage enterprise-scale Dataverse instances and ensure optimal performance. utilise tools … field, or equivalent relevant experience. Experience: Minimum of 5 years in Dynamics 365 and Power Platform development and customization. Technical Skills: Proficient in Dynamics 365 and Power Platform (CRM, Customer Services, Sales, and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Familiarity with Azure Services. Experience with omnichannel for customer service and configuring Microsoft … Field Service & IoT. Proven experience in migrating extensive datasets into Dataverse. Security Clearance: Candidates must hold or be able to obtain Security Check (SC) clearance to be successfully appointed for this role. Soft Skills: Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills, capable of working independently and as part of a team. Detail-oriented with a More ❯

fantastic opportunity to work on innovative projects while enjoying the flexibility of hybrid working. Key Responsibilities: Develop and customise solutions using Microsoft Dynamics 365 and Power Platform, including CRM, Customer Services, Sales, and Marketing modules. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions. Manage enterprise-scale Dataverse instances and ensure optimal performance. utilise tools … field, or equivalent relevant experience. Experience: Minimum of 5 years in Dynamics 365 and Power Platform development and customization. Technical Skills: Proficient in Dynamics 365 and Power Platform (CRM, Customer Services, Sales, and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Familiarity with Azure Services. Experience with omnichannel for customer service and configuring Microsoft … Field Service & IoT. Proven experience in migrating extensive datasets into Dataverse. Security Clearance: Candidates must hold or be able to obtain Security Check (SC) clearance to be successfully appointed for this role. Soft Skills: Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills, capable of working independently and as part of a team. Detail-oriented with a More ❯

Are you an experienced Service Delivery Manager based in the South East, looking to lead a high performing team to provide an effective high-quality service, repair and installation works? We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid working between home and site/office Work-Life Balance : 25 days annual leave + … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts … Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical More ❯

Are you an experienced Service Delivery Manager based in the South East, looking to lead a high performing team to provide an effective high-quality service, repair and installation works? We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid working between home and site/office Work-Life Balance : 25 days annual leave + … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts … Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical More ❯

Are you an experienced Service Delivery Manager based in the Kent area, looking to lead a high performing team to provide effective high-quality service, repair and installation works? This role is hybrid, offering the flexibility of working from site, office and home. We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid working between … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts … Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical More ❯

Identify training needs across the team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Strategic account planning Achieve revenue & margin targets from new partners and customers on a monthly, quarterly and annual basis. Work with marketing … or other internal departments to proactively identify and target partners and customers, showcase our products and service and facilitate reference opportunities. Build sales approaches for specific partner and customer accounts. Develop and maintain a strong pipeline of opportunities. Maintain a broad understanding of key products and technology relevant to the company's services and industry developments. Work with … to understand their industry, value drivers and business processes. Work closely with presales, delivery, support and any bid-related teams to effectively create, sell and deliver new business wins. Customer relationships & satisfaction Regularly meet and build effective relationships with existing and potential partners and customers. Drive the promotion and sale of additional services to or through the partners and More ❯

Are you an experienced Application Analyst with a passion for systems support, service improvement, and digital transformation? We're looking for a proactive and technically confident individual to join a forward-thinking Application Operations team, supporting key systems that underpin academic libraries and research infrastructure. About the Role You'll provide hands-on support, implementation, and improvement of a … suite of specialist applications - including systems for library management, access control, and institutional repositories. You'll work closely with service owners, IT colleagues, and academic stakeholders to ensure excellent service delivery, effective incident resolution, and robust change and release processes. This is a varied and rewarding role, perfect for someone with strong technical foundations and a structured, analytical … problem-solving. Key Responsibilities Provide day-to-day application support across a range of digital services. Diagnose, resolve, and escalate incidents in line with SLAs. Drive continuous improvement through service review, change management, and strategic enhancements. Design and execute test plans, support release and deployment activities. Collaborate on system upgrades, migrations, and integration projects. Contribute to service governance More ❯

of Kirmington, we also have offices in Hull, East Yorkshire and fully support a remote working schedule. Accountabilities You will play a key role in the following tasks: Progressing service desk tickets independently and collaboratively via our Jira support system Analyse bespoke application issues and provide solutions Learn and configure new features within our application Proactively identifying recurring customer … platforms such as AWS, Azure, or similar A quick grasp of new technical concepts and tools Analytical thinking and a proactive, problem solving mindset A focus on delivering excellent customer service and support Salary £24,500 to £30,000 p.a, depending on experience Bonus Schemes (after 12 months service) 25 days annual leave (rising with service More ❯

of Kirmington, we also have offices in Hull, East Yorkshire and fully support a remote working schedule. Accountabilities You will play a key role in the following tasks: Progressing service desk tickets independently and collaboratively via our Jira support system Analyse bespoke application issues and provide solutions Learn and configure new features within our application Proactively identifying recurring customer … platforms such as AWS, Azure, or similar A quick grasp of new technical concepts and tools Analytical thinking and a proactive, problem solving mindset A focus on delivering excellent customer service and support Salary £24,500 to £30,000 p.a, depending on experience Bonus Schemes (after 12 months service) 25 days annual leave (rising with service More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience … and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

across the UK, our expert teams support major developments and projects, backed by a dedicated IT department that keeps our systems running smoothly. We’re looking for an IT Service Desk Apprentice to join the team at Pegasus Group and gain hands-on experience supporting users across a dynamic professional environment. You’ll play a key role in supporting … . Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365. Logging all support requests and documenting troubleshooting steps. Ensuring compliance with IT policies and maintaining service standards. Collaborating with the Service Desk Manager and wider teams to resolve cross-functional issues. Delivering great customer service by responding to user queries promptly and More ❯

all actions are recorded in our ITSM tool. Keeping colleagues informed of the progress of their requests. Systematically interprets colleague requests and identifies solutions and possible side effects. Champion customer service when supporting the Tech bar. Ensure all incidents are resolved within SLA. Ensure the end user devices in the office are maintained and supported. Leading on key … Operating Systems Understanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune. Use of and understanding of IT Tools, Active Directory, Azure AD Excellent communication skills, customer focused and a positive attitude. Ability to plan, prioritise and complete your own work. Willingness to engage with and work in other technologies. Flexible and adaptable when dealing with … achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's On Offer? Discretionary annual bonus & annual pay review 25* days holiday plus bank holidays and 1-day additional Christmas More ❯

no weekends) Location: SW1, London ( hybrid working model, 3 days in office per week) Overview Foundever and Intuit for a motivated and experienced Data Analyst to join our Customer Success team on a 6-month contractual basis. In this role, your primary responsibility will be to maintain and develop Customer Success dashboards that analyse and report on revenue … generating and customer experience activities. You'll collaborate closely with business stakeholders to ensure the delivery of user-friendly and comprehensive executive dashboards. You will be working on behalf of our client, Intuit , a global fintech leader renowned for driving prosperity through innovative financial solutions, trusted by millions of customers worldwide. This is an excellent opportunity to work closely … sponsorship is not available for this role. This is a full-time role and would not be suitable for active students. Key Responsibilities Design and build interactive and intuitive Customer Success dashboards to report on retention and revenue generating activities activities. Develop and maintain robust and scalable ETL processes to support dashboard creation and data integration. Utilize SQL and More ❯

no weekends) Location: SW1, London ( hybrid working model, 3 days in office per week) Overview Foundever and Intuit for a motivated and experienced Data Analyst to join our Customer Success team on a 6-month contractual basis. In this role, your primary responsibility will be to maintain and develop Customer Success dashboards that analyse and report on revenue … generating and customer experience activities. You'll collaborate closely with business stakeholders to ensure the delivery of user-friendly and comprehensive executive dashboards. You will be working on behalf of our client, Intuit , a global fintech leader renowned for driving prosperity through innovative financial solutions, trusted by millions of customers worldwide. This is an excellent opportunity to work closely … sponsorship is not available for this role. This is a full-time role and would not be suitable for active students. Key Responsibilities Design and build interactive and intuitive Customer Success dashboards to report on retention and revenue generating activities activities. Develop and maintain robust and scalable ETL processes to support dashboard creation and data integration. Utilize SQL and More ❯

experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse … market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely … coordinating relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaignactivity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Driveinitiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based in More ❯

its online presence. This position is responsible for developing and executing comprehensive digital marketing strategies that align with the company's business objectives, including lead generation, brand awareness, and customer acquisition. The Marketing & Digital Media Manager will manage the company's digital channels, content creation, and advertising campaigns while analyzing performance metrics to continuously optimize strategies. This hands-on … on-site position. No remote work option available. Key Responsibilities: 1. Digital Marketing Strategy & Execution Develop and execute integrated digital marketing strategies to support lead generation, brand awareness, and customer acquisition goals. Manage all aspects of digital campaigns, ensuring that the strategies are aligned with business objectives and target audience needs. 2. Content Creation & Management Create and manage high … and execute online advertising campaigns across various platforms, such as Google Ads and display networks. 5. Collaboration & Cross-Functional Support Collaborate with internal teams, including Sales, Product Development, and Customer Service, to ensure consistency in messaging and alignment with company goals. Work with external vendors, agencies, and freelancers for specialized content creation, SEO/SEM, and digital advertising More ❯

tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Technical Lead at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing … dynamic environment, and want to be part of a company that values expertise and growth, this role is perfect for you. Role Summary The Technical Lead will lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and … ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. More ❯

tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Technical Lead at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing … dynamic environment, and want to be part of a company that values expertise and growth, this role is perfect for you. Role Summary The Technical Lead will lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and … ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. More ❯

tailored training plan including official vendor certifications Job Description We are looking for someone who enjoys resolving complex incidents and implementing leading-edge IT solutions together with providing excellent customer service to join our growing team as a Technical Lead at our Borehamwood office. This is the perfect opportunity for a talented individual to join a fast-growing … dynamic environment, and want to be part of a company that values expertise and growth, this role is perfect for you. Role Summary The Technical Lead will lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and … ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. More ❯

Responsibilities: Conduct workshops and requirements-gathering sessions with stakeholders. Analyse and translate business needs into functional specifications and system design documents. Configure and customise Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service). Collaborate with technical teams to ensure accurate implementation. Perform data analysis, mapping, and support integration/migration processes. Create and maintain documentation More ❯