Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
Smartsearch Recruitment
work for a Leading and growing IT solutions provider within their sales support and order management team. This role is responsible for managing and processing a high volume of customer orders accurately through to delivery. Full training and onboarding provided. Candidate requirements: Good IT and administrative skills with the ability to use multiple systems Experience in a similar role … E.G. Sales Administrator, Sales Coordinator, CustomerService Administrator. High levels of accuracy and attention to detail Effective communication skills when dealing with customers and internal teams Experience of using an ERP system (SAP would be highly advantageous). Sales Administrator - The role: Receipt of customer PO’s, verify all information is present, correct errors with stakeholders and … PO system Checking inventory to determine availability of requested products/services Raising purchase requisitions and/or advising stakeholders to purchase stock Raising internal RMA/Credits on customer accounts and associated procedures Creation of customer quotations using internal system on request, ensuring competitive pricing and lead times. Management of your quotes to ensure they are updated More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Accelero
move. 💼 What You’ll Be Doing: Take ownership of escalated technical support tickets from 2nd line. Troubleshoot and resolve infrastructure issues across server, network, and cloud environments. Deliver outstanding customerservice and ensure SLAs are consistently met. Maintain detailed documentation and update support queries in real time. Contribute to continuous improvement of IT services, processes, and documentation. 🛠 Tech More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Reed Technology
administration. Solid understanding of networking - TCP/IP, routers, switches, Wi-Fi configuration. Hands-on experience with device builds, troubleshooting, and deployment projects. Excellent communication skills and a strong customerservice focus. Flexible, proactive approach to travel and working hours. Full clean UK driving licence required. What's on Offer All travel expenses covered Opportunity to work on More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
administration. Solid understanding of networking - TCP/IP, routers, switches, Wi-Fi configuration. Hands-on experience with device builds, troubleshooting, and deployment projects. Excellent communication skills and a strong customerservice focus. Flexible, proactive approach to travel and working hours. Full clean UK driving licence required. What's on Offer All travel expenses covered Opportunity to work on More ❯
Bridgend, Glamorgan, United Kingdom Hybrid / WFH Options
requirements. What You ll Be Doing: Take ownership of escalated technical support tickets from 2nd line. Troubleshoot and resolve infrastructure issues across server, network, and cloud environments. Deliver outstanding customerservice and ensure SLAs are consistently met. Maintain detailed documentation and update support queries in real time. Contribute to continuous improvement of IT services, processes, and documentation. Tech More ❯
Bolton, Lancashire, United Kingdom Hybrid / WFH Options
and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. With a key focus on customerservice, youll be part of a team of engineers responsible for the support, maintenance upgrade, and expansion of infrastructure services across Outcomes First Groups large estate of schools More ❯
houston, texas, united states Hybrid / WFH Options
Legacy Community Health
end-user experience. Research new technologies, recommending or implementing innovative solutions. Maintain and establish technical documentation and troubleshooting information. Mentor other network engineers, fostering a learning environment. Engage in customer-facing roles, orienting solutions engineering towards achieving customer goals. Participate in various projects and committees as assigned. Be available for assigned on-call duties during nights and weekends. … etc.). Strong analytical and troubleshooting abilities. Clear technical documentation and communication skills. Ability to manage projects and coordinate across teams effectively. Adaptability and commitment to continuous learning. Excellent customerservice skills, with a dedication to solving client issues. Willingness to work off-hours to accommodate maintenance windows or emergencies. Ability to manage multiple deadlines and prioritize tasks More ❯
Brookfield, Wisconsin, United States Hybrid / WFH Options
Genesis10
s ITIL processes in the ITSM system that documents requests, incidents, problems, and changes. Provides a proactive approach and thought leadership to implement efficiencies to the environment. Delivers excellent customerservice, resolving support requests and ensuring prompt and effective resolutions within agreed service timescales. Performs maintenance tasks on supported infrastructure and applications during after business hours maintenance … windows when required. Escalates calls where significant service affecting incidents or security breaches occur as appropriate. Follows standard operating procedures relating to management of the network and security environments. Completes and maintains accurate documentation. Performs project work and other duties as assigned. Requirements Bachelor's degree or equivalent experience in an IT Infrastructure delivery and/or support role. More ❯
IT Support Associate II to provide first-line technical support to corporate employees in a fast-paced, global environment. You’ll be the first point of contact for technical service requests—resolving hardware, software, and network issues across Windows, macOS, and Linux systems. The ideal candidate is customer-focused, adaptable, and highly organized , capable of maintaining productivity and … Key Responsibilities Provide day-to-day technical support to corporate end users via chat, phone, and ticketing systems. Diagnose and resolve Windows, macOS, and Linux issues. Document and track customer interactions accurately in the ticketing system. Support both onsite and remote users , including AV and teleconferencing setup assistance. Follow standard operating procedures (SOPs) and contribute to knowledge base improvements. … 3+ years’ experience supporting Windows, Mac, and Linux operating systems in a corporate setting. 3+ years’ experience in a helpdesk or desk-side support role. Excellent communication, multitasking, and customerservice skills. Basic Qualifications: Strong troubleshooting ability across multiple OS platforms. Experience supporting end users both onsite and remotely. Proven ability to explain technical issues clearly to non More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Cpl Life Sciences
IT Support Associate II to provide first-line technical support to corporate employees in a fast-paced, global environment. You’ll be the first point of contact for technical service requests—resolving hardware, software, and network issues across Windows, macOS, and Linux systems. The ideal candidate is customer-focused, adaptable, and highly organized , capable of maintaining productivity and … Key Responsibilities Provide day-to-day technical support to corporate end users via chat, phone, and ticketing systems. Diagnose and resolve Windows, macOS, and Linux issues. Document and track customer interactions accurately in the ticketing system. Support both onsite and remote users , including AV and teleconferencing setup assistance. Follow standard operating procedures (SOPs) and contribute to knowledge base improvements. … 3+ years’ experience supporting Windows, Mac, and Linux operating systems in a corporate setting. 3+ years’ experience in a helpdesk or desk-side support role. Excellent communication, multitasking, and customerservice skills. Basic Qualifications: Strong troubleshooting ability across multiple OS platforms. Experience supporting end users both onsite and remotely. Proven ability to explain technical issues clearly to non More ❯
london, south east england, united kingdom Hybrid / WFH Options
Cpl Life Sciences
IT Support Associate II to provide first-line technical support to corporate employees in a fast-paced, global environment. You’ll be the first point of contact for technical service requests—resolving hardware, software, and network issues across Windows, macOS, and Linux systems. The ideal candidate is customer-focused, adaptable, and highly organized , capable of maintaining productivity and … Key Responsibilities Provide day-to-day technical support to corporate end users via chat, phone, and ticketing systems. Diagnose and resolve Windows, macOS, and Linux issues. Document and track customer interactions accurately in the ticketing system. Support both onsite and remote users , including AV and teleconferencing setup assistance. Follow standard operating procedures (SOPs) and contribute to knowledge base improvements. … 3+ years’ experience supporting Windows, Mac, and Linux operating systems in a corporate setting. 3+ years’ experience in a helpdesk or desk-side support role. Excellent communication, multitasking, and customerservice skills. Basic Qualifications: Strong troubleshooting ability across multiple OS platforms. Experience supporting end users both onsite and remotely. Proven ability to explain technical issues clearly to non More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Cpl Life Sciences
IT Support Associate II to provide first-line technical support to corporate employees in a fast-paced, global environment. You’ll be the first point of contact for technical service requests—resolving hardware, software, and network issues across Windows, macOS, and Linux systems. The ideal candidate is customer-focused, adaptable, and highly organized , capable of maintaining productivity and … Key Responsibilities Provide day-to-day technical support to corporate end users via chat, phone, and ticketing systems. Diagnose and resolve Windows, macOS, and Linux issues. Document and track customer interactions accurately in the ticketing system. Support both onsite and remote users , including AV and teleconferencing setup assistance. Follow standard operating procedures (SOPs) and contribute to knowledge base improvements. … 3+ years’ experience supporting Windows, Mac, and Linux operating systems in a corporate setting. 3+ years’ experience in a helpdesk or desk-side support role. Excellent communication, multitasking, and customerservice skills. Basic Qualifications: Strong troubleshooting ability across multiple OS platforms. Experience supporting end users both onsite and remotely. Proven ability to explain technical issues clearly to non More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Cpl Life Sciences
IT Support Associate II to provide first-line technical support to corporate employees in a fast-paced, global environment. You’ll be the first point of contact for technical service requests—resolving hardware, software, and network issues across Windows, macOS, and Linux systems. The ideal candidate is customer-focused, adaptable, and highly organized , capable of maintaining productivity and … Key Responsibilities Provide day-to-day technical support to corporate end users via chat, phone, and ticketing systems. Diagnose and resolve Windows, macOS, and Linux issues. Document and track customer interactions accurately in the ticketing system. Support both onsite and remote users , including AV and teleconferencing setup assistance. Follow standard operating procedures (SOPs) and contribute to knowledge base improvements. … 3+ years’ experience supporting Windows, Mac, and Linux operating systems in a corporate setting. 3+ years’ experience in a helpdesk or desk-side support role. Excellent communication, multitasking, and customerservice skills. Basic Qualifications: Strong troubleshooting ability across multiple OS platforms. Experience supporting end users both onsite and remotely. Proven ability to explain technical issues clearly to non More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS In this pivotal role, you will: Lead and inspire a team of People & Culture professionals, driving collaboration, accountability, and innovation. Champion operational excellence across all People … Operations within a complex, fast-paced organisation. Strong HR systems knowledge (ideally including HRIS optimisation and analytics). A continuous improvement mindset, with proven experience streamlining processes and elevating service delivery. Deep understanding of UK employment law and ideally some exposure to European employment frameworks. Excellent leadership and coaching skills - someone who empowers their team to grow, challenge, and … Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customerservice speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form is quick and easy no More ❯
Atlanta, Georgia, United States Hybrid / WFH Options
Cook Systems International
The ideal candidate will possess strong leadership and program/project management skills, the ability to represent the IT Director internally and externally, and a deep commitment to public service, transparency, and resident-centered innovation.The Sr. Program Manager is a role responsible for driving internal and external customer satisfaction, user experience strategy, stakeholder relations, vendor management, and community … engagement for the Office of Digital Transformation. This individual will serve as a key advisor and administrative support to the IT Director, ensuring the voice of the customer is embedded in all digital transformation efforts. This position requires extensive relevant community engagement experience in the City of Atlanta and a Certified Public Manager (CPM) certification.Key Responsibilities:? Serve as a … strategic partner, senior advisor, and operational leader to the IT Director in the Office of Digital Transformation to advance customer-first technology initiatives? Act as the backup to the IT Director in internal department meetings, stakeholder meetings, and public engagements? Lead civic innovation strategies that prioritize digital inclusion and user-centered design? Coordinate executive communications, project alignment, and strategic More ❯
needs. The role requires analytical skills and the ability to guide and advise on business intelligence and information management. We are seeking excellent communication skills and a focus on customerservice is essential, as are an aptitude for problem solving and attention to detail. Previous experience of assessing information and data from multiple sources and determining the integrity … Reliable, approachable and able to demonstrate empathy and an open communication style to all colleagues Discreet, confidential and able to concentrate in a busy work environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northamptonshire Healthcare Foundation Trust Address St Mary's Hospital London Road Kettering NN15 7PW Employer's website https://www.nhft.nhs.uk/ More ❯
strategic mastering and use of data across services and systems. What you will do: Delving deep into the myriad systems and processes the bank uses to capture and process customer data across all its lines of business, you will develop an understanding of how we collect and use data and how we can improve our processes and systems to … maximise its utility and quality while reducing our demands on customers to supply it. Empathising with internal business customer by actively listening to feedback, analysing usage data, identifying unmet internal and bank customer needs and opportunities for improvement to optimise how we collect and use customer data Establishing a clear data strategy and vision for the value … our internal customers to drive business value whilst communicating the value stream vision to business colleagues, Engineering, Architecture, delivery teams and stakeholders. Optimise value stream product costs to deliver customer and commercial value from our data related services, leveraging Total Cost of Ownership (TCO) mechanisms, data and insights. Developing and communicating a compelling data product strategy that is aligned More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
an MSP were different we have strong social and ethical principles and as a result our clients like working with us our focus is on the quality of the service and good solutions we deliver rather than maximising profit. We are a Living Wage employer and a certified B-Corp company with a friendly and growing team. We believe … administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tinest details and have excellent communication skills with a strong customerservice ethic; an excellent communicator, with well-developed interpersonal … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customer retention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to make a More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
Solas IT Recruitment
working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption. Key Responsibilities Lead the implementation and configuration of enterprise software products using structured project management methodologies. Scope and estimate effort required for small … to medium-sized implementation projects. Deliver high-touch customerservice, build strong client relationships, and maintain high satisfaction levels. Identify and troubleshoot implementation issues, escalating as necessary. Configure, test, and fine-tune multiple interacting system modules. Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer). Develop More ❯
reading, south east england, united kingdom Hybrid / WFH Options
Solas IT Recruitment
working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption. Key Responsibilities Lead the implementation and configuration of enterprise software products using structured project management methodologies. Scope and estimate effort required for small … to medium-sized implementation projects. Deliver high-touch customerservice, build strong client relationships, and maintain high satisfaction levels. Identify and troubleshoot implementation issues, escalating as necessary. Configure, test, and fine-tune multiple interacting system modules. Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer). Develop More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Banbury, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
fast-paced, collaborative environment where you’ll support a wide range of clients and technologies. As a Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line … tickets in a timely manner Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure support within a fast-paced environment (MSP or IT Services experience highly desirable) Strong troubleshooting skills across Windows Server, networking, and … desktop environments Excellent communication and customerservice skills Any experience or knowledge of Backup or Storage solutions (Veeam, Commvault, Datto, etc.) would be an advantage What’s on Offer: Salary between £25,000 – £35,000 (depending on experience) Hybrid working model – 3 days onsite in Banbury Excellent training and career progression opportunities Supportive, dynamic team culture If you More ❯
exeter, south west england, united kingdom Hybrid / WFH Options
Set2Recruit
Services Location:Plymouth, Devon (Hybrid) Salary:£35,000- £40,000 base + uncapped commission + performance bonuses Type:Full-time, Permanent About The CompanyWe are a growing IT Managed Service Provider (MSP) based in the South West, delivering proactive, secure, and scalable technology solutions to SMEs. With a strong reputation for customerservice and technical excellence, we … business opportunities, nurturing leads, and converting prospects into long-term clients. You'll work closely with our technical and account management teams to ensure a smooth handover and excellent customer experience. Key Responsibilities Identify and engage with potential clients across the South West region. Develop and manage a pipeline of qualified leads. Conduct discovery calls, meetings, and presentations to More ❯
Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Location: Plymouth, Devon (Hybrid) Salary: £35,000- £40,000 base + uncapped commission + performance bonuses Type: Full-time, Permanent About The Company We are a growing IT Managed Service Provider (MSP) based in the South West, delivering proactive, secure, and scalable technology solutions to SMEs. With a strong reputation for customerservice and technical excellence, we … business opportunities, nurturing leads, and converting prospects into long-term clients. You'll work closely with our technical and account management teams to ensure a smooth handover and excellent customer experience. Key Responsibilities Identify and engage with potential clients across the South West region. Develop and manage a pipeline of qualified leads. Conduct discovery calls, meetings, and presentations to More ❯
North London, London, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll play a pivotal role in delivering exceptional customerservice and technical support. This includes answering calls, providing remote assistance, and managing escalations effectively. You'll also have the opportunity to engage in on-site technical support … Interested? Please click apply or send your updated CV to gianluca (at) circlerecruitment (dot) com Key skills: 1st line, Office 365, Windows IT Support, Tech Support, Helpdesk, help desk, service desk, London, MSP, IT Managed Services, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else More ❯