426 to 450 of 934 Remote Customer Service Jobs

a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech More ❯

save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … customers. You'll be setting up and managing a multitude of key partnerships, building operational processes that are fit to scale globally, and act as the voice of the customer in the team. Taking complete ownership of operations in the team: Building, scaling, and managing all their processes. Working with partners in Customer Ops to optimise support and … streamline internal processes. Diving into the data and working collaboratively to analyse customer problems and process inefficiencies. Prioritising and proposing solutions to improve customer outcomes and optimise processes. Establishing and managing SLAs to optimise performance of our products and processes. Setting up new partnerships and managing performance of existing suppliers. Collaborate with cross functional teams and partners to More ❯

but must be UK resident with right to work) Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in … driving the success of our tender and proposal submissions. You'll work closely with Sales, Pre-Sales, Legal, Product and Delivery teams to manage and produce compelling, compliant, and customer-focused bid responses that help us win new business and retain key accounts. Your responsibilities will include: Leading and managing the full end-to-end bid process for RFIs …/tenders, ideally in SaaS or tech Strong project management and communication skills - able to coordinate and influence stakeholders Excellent written English with a flair for persuasive, structured, and customer-centric writing High attention to detail and organisational skills Confident managing multiple bids simultaneously under time pressure Understanding of bid best practices (APMP knowledge or certification a plus) Eligibility More ❯

Engineer! Based in Bath, Bristol, Exeter, or nearby, youll enjoy a hybrid role that showcases your expertise in Apple, cloud platforms, networking, and more. Your friendly demeanour, commitment to customer service, and ability to navigate diverse tasks could make you the perfect fit. If youre self-motivated, thrive in a fast-paced environment, and embrace responsibility, apply now … for a role that values impeccable standards and a company that puts well-being at the core of our values. If you are hard-working and highly customer-focused, and you have most but not all of the posted technical experience, you should still apply. Job Description Resolve escalated incidents efficiently within the SLA. Provide detailed diagnosis and documentation … Drive knowledge transfercreate KB (HTL) articles and update triage and escalation procedures. Mentor L1 colleagues in troubleshooting and escalation best practices. Completing tasks towards delivering our clients IT projects. Customer, supplier and third-party liaison throughout projects. Provide concise documentation of the systems and processes that you have implemented. Opportunities for Hybrid remote and onsite project delivery across the More ❯

of various alternatives and take appropriate actions to restore services in the event of system outages Ability to explain the technical implications of various alternative solutions to management Strong customer service orientation, proven dependability, promptness, and a solid attendance history Ability to perform in a highly motivated, self-directed, and well-organized manner to handle multiple assignments concurrently. … services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of More ❯

Understand technical requirements for Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS. Communicate effectively to promote system benefits and training. About you: Successful candidates will have: Excellent customer service, attention to detail, and tact. Strong MS Office skills, especially Excel, Word, Outlook, PowerPoint. Ability to plan, multi-task, and prioritize. Teamwork, communication, and organizational skills. Ability More ❯

Database Knowledge of programming languages such as Java/SQL/VBA/Java Script/Shell Excellent analytical and problem solving abilities Good knowledge of IT industry Good customer service skills Proficient in Microsoft Office particularly in the use of MS Excel Excellent English and Mandarin communication skills Team player Please follow us on Linkedin: We would More ❯

recent graduate with a strong numerate background who is eager to apply analytical skills in a fast-paced business environment. You will work with multiple departments, including Marketing, Product, Customer Services, and Finance, to derive insights and drive data-driven decision-making. Key Responsibilities Analyse and interpret complex datasets to support business decision- making. Develop and maintain dashboards and More ❯

join our growing global IT team. We are looking for someone who is prepared to roll up their sleeves, get through the support workload providing an excellent level of service to the Astroscale teams. This person will also be innovative and creative and can bring new ideas to increase the efficiency and effectiveness of the service we provide. … shifts may be required Essential Skills Great at supporting Microsoft Windows 11 Microsoft 365 administration - 2+ years' experience, including Entra ID, Exchange, Teams, and SharePoint administration Laptop automation & configuration Customer service focussed Fantastic written & verbal communication and interpersonal skills Proven work experience as an IT Support Engineer Good attention to detail and adherence to standard processes and procedures More ❯

. Ensure the timely delivery of new products and services, adhering to budgets and project deadlines, all whilst maintaining an unwavering commitment to quality and professional integrity Championing exceptional service . Uphold outstanding customer service standards, balancing varied demands effectively to produce work of the highest quality At Costello Medical, our front-end is powered by Angular … are looking for an enthusiastic and proactive individual who thrives in fast-paced environments. You will possess the drive and motivation to contribute innovative ideas that enhance our technical service offerings, while bringing a collaborative mindset as our TechDev team continues to grow. Essential requirements for the role are: A minimum of 2 years' experience in front-end development … your work . We develop solutions for our clients and colleagues and enjoy seeing first-hand how our work makes a difference, whether it involves supporting innovation in our service offerings or streamlining internal activities. One example is our Delphi App: The energy of a start-up and the resources of an established business . We straddle the best More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … business banking essentials, time-saving tools, and our signature money management features About Payments The Payments Collective helps to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform and drives all of the payments in Monzo - whether customer pay by card, bank transfer, in the UK or abroad. … launch, so you'll be driving it from nothing to launch and then growing it. That means you'll: Drive our product strategy : Develop a product strategy informed by customer insights, market opportunities, and business goals. Translate long-term strategies into actionable, iterative plans that work towards our strategy and deliver an exceptional customer experience. Deliver a delightful More ❯

Our client is looking for a friendly, customer focused candidate to join them on a Temporary to Permanent basis starting immediately . You will be joining a friendly & supportive Helpdesk team, to answer customer calls, supporting them with queries and remote tech support. Someone with strong customer service or contact centre based experience, plus a good … faults logged on equipment. Keeping customers informed at all times of progress of work. Report escalations to relevant departments. Update internal system to ensure smooth communication between departments. Document customer specific information. Skills & Experience: Good attitude and communication style when dealing with customers. Strong verbal and written communication skills. Competent PC user including Microsoft package. Good understanding of technology More ❯

About the job - Customer Success Champion Grid Smarter Cities is a SAAS, cleantech start-up that enables freight, servicing, and delivery vehicles to park safely. Our digital platform Kerb, allows the kerb owner, local authority or landowner to manage and aid kerb users by creating bookable timeslots allowing the kerb users to book these slots, making operational savings and … creating a more harmonious experience. Think AirBnB for kerbside. Grid Smarter Cities needs a Customer Success Champion. We need an enthusiastic individual to join our team and continue our success in customer enrolment, from prospecting at our Loading Bay locations, to successfully onboarding and growing their use of our network. It is an exciting role with our startup … Bay locations - outdoors - and this will be balanced with time working from our London office and home. The needs of our clients are ever developing, and our sales and service model is evolving to ensure we keep delivering the very best level of service to our customers. You will be part of a team and supported by wider More ❯

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

take a keen interest in solving problems You can coach and mentor other Software Engineers You communicate effectively to both technical and non-technical audiences You are delivery and customer focused You are comfortable dealing with third parties and constructively challenging technical approaches & persuasively suggesting alternate approaches, as & when required Minimum criteria You'll need all of these: Significant … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

take a keen interest in solving problems You can coach and mentor other Software Engineers You communicate effectively to both technical and non-technical audiences You are delivery and customer focused You are comfortable dealing with third parties and constructively challenging technical approaches & persuasively suggesting alternate approaches, as & when required Minimum criteria You'll need all of these: Significant … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

into a best-in-class offering. Key responsibilities: Design and deliver end-to-end e-learning modules (including video, audio, and interactive assets) for business-critical topics, compliance, and customer-focused development. Develop structured learning journeys in our LXP, ensuring they align with Core Skills and progression pathways within the Career Framework. Build and continuously enhance learning content that … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

into a best-in-class offering. Key responsibilities: Design and deliver end-to-end e-learning modules (including video, audio, and interactive assets) for business-critical topics, compliance, and customer-focused development. Develop structured learning journeys in our LXP, ensuring they align with Core Skills and progression pathways within the Career Framework. Build and continuously enhance learning content that … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

an MSP were different we have strong social and ethical principles and as a result our clients like working with us our focus is on the quality of the service and good solutions we deliver rather than maximising profit. We are a Living Wage employer and a certified B-Corp company with a friendly and growing team. We believe … administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tinest details and have excellent communication skills with a strong customer service ethic; an excellent communicator, with well-developed interpersonal … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customer retention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to make a More ❯

duties and responsibilities: Perform 1st and 2nd tier troubleshooting of bespoke business insurance systems. Diagnose, troubleshoot, and resolve incidents from internal users of business applications within defined processes and service standards. Provide vital operational support to geographically dispersed insurance production teams. Build relationships with employees by establishing trust and being an advocate for the employee. Log and manage end … user incidents in the Service Management System, ServiceNow. Escalate incidents requiring further troubleshooting or elevated privileges. Follow up with employees regarding the resolution of incidents. Monitor and manage the overall integrity of the data within insurance systems. Author knowledge articles for reference by employees and the support team. Provide after-hours "on-call" support to employees during assigned periods. … 1st and 2nd line business systems support within an Insurance organisation. Proven ability to learn and use Insurance software business systems. Experience of using ServiceNow or a similar IT service management platform. Working knowledge of Microsoft Office technologies. Strong customer service skills with the ability to be positive and supportive in phone conversations with employees and via More ❯

in an analytics related role, with multiple stakeholders, and a complex and technical operating environment. Commercial experience with a record of delivering outcomes that add value or impact on service delivery and produce ROI. Experience of working with a range of operational stakeholders; demonstrating excellent communication and engagement. Experience in managing projects or delivering analytics transformation programmes successfully. Experience … in delivering excellent customer service; preferably delivering analytics. Experience of shaping strategy and vision for your service area and delivering it successfully Good experience of working in an agile product delivery model, ideally data related products, as the responsible person Your technical skills will include: Good knowledge (Head of level) around data and analytics that optimise performance More ❯

responsibilities: Perform 1 st and 2 nd tier troubleshooting of bespoke business insurance systems. Diagnose, troubleshoot, and resolve incidents from internal users of business applications within defined processes and service standards. Provide vital operational support to geographically dispersed insurance production teams. Build relationships with employees by establishing trust and being an advocate for the employee. Log and manage end … user incidents in the Service Management System, ServiceNow. Escalate incidents requiring further troubleshooting or elevated privileges. Follow up with employees regarding the resolution of incidents. Monitor and manage the overall integrity of the data within insurance systems. Author knowledge articles for reference by employees and the support team. Provide after-hours "on-call" support to employees during assigned periods. … 1st and 2nd line business systems support within an Insurance organisation. Proven ability to learn and use Insurance software business systems. Experience of using ServiceNow or a similar IT service management platform. Working knowledge of Microsoft Office technologies. Strong customer service skills with the ability to be positive and supportive in phone conversations with employees and via More ❯

Part of the Steer Group since July 2022, we serve a global client base through 22 offices across four continents and take great pride in providing high quality advisory, customer service and insight into our clients' projects. Our core industry sectors are large scale energy and infrastructure & decentralised energy. We regularly advise on major projects ranging across road … and rail, schools and hospitals, to wind, solar and biomass as well as Decentralised Energy projects and Heat Networks, including public service delivery contracts in sectors such as local authorities, healthcare, education and justice. Location: London/Hemel Hempstead, Hertfordshire. We support hybrid working, typically we expect our people to be either in the office, or with clients … apply research skills to solve new issues and make improvements The role requires working to deadlines, prioritising workload supporting wider team members, while providing a high level of conscientious service at all times to be our clients' trusted advisor About you Values and skills we look for in an Amberside employee: Driving curiosity to solve client problems and respond More ❯