Remote Customer Service Jobs

426 to 450 of 684 Remote Customer Service Jobs

SAP PPQM Consultant

England, United Kingdom
Hybrid / WFH Options
Synergize Consulting
Fiori, Signavio, or SolMan is an advantage. What you will be doing Acting as the SME for SAP Production Planning & Quality Management (PPQM) . Working closely with our varied customer base, providing expert advice and support on SAP configuration and business processes. Supporting and liaising with client teams to resolve incidents, analyse problems, and deliver enhancements in line with … contractual obligations. Delivering excellent customer service by building strong working relationships with colleagues, as well as internal and external customers. Supporting delivery of customer change, including: Gathering and analysing requirements, defining and validating solutions. Translating requirements into estimates and functional specifications. Supporting SAP configuration, ABAP changes, and security requirements. Developing and executing test plans. Establishing cutover plans More ❯
Posted:

Senior ServiceNow DevOps Engineer

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Sopra Steria
user stories into tangible outcomes. You will engage in Level 3 support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in … or more ServiceNow instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Demonstrated experience assisting with ServiceNow configuration and deployment. Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow. It would be great if you had: Experience of domain separation. Certifications indicating experience of other ServiceNow modules such … as Customer Service Management (CSM), Employee Workflow, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), or IT Asset Management (ITAM). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! If you are More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Senior ServiceNow DevOps Engineer

Hemel Hempstead, Hertfordshire, UK
Hybrid / WFH Options
Sopra Steria
user stories into tangible outcomes. You will engage in Level 3 support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in … or more ServiceNow instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Demonstrated experience assisting with ServiceNow configuration and deployment. Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow. It would be great if you had: Experience of domain separation. Certifications indicating experience of other ServiceNow modules such … as Customer Service Management (CSM), Employee Workflow, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), or IT Asset Management (ITAM). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! If you are More ❯
Employment Type: Full-time
Posted:

Network Engineer

Edinburgh, United Kingdom
Hybrid / WFH Options
Aberdeen Group
society.We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive … to join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects.Ideal candidates should possess excellent customer service skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular … updates to the business and through the service desk.The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Engineer

Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
Aberdeen
We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs … join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customer service skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular … updates to the business and through the service desk. The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Engineer

London, United Kingdom
Hybrid / WFH Options
Aberdeen
We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs … join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customer service skills and be capable of working effectively both within a team and independently. Incident, change and problem management is a crucial aspect of this role, requiring regular … updates to the business and through the service desk. The team's responsibilities will be closely integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Yeadon, Leeds, West Yorkshire, England, United Kingdom
Hybrid / WFH Options
JHE & Partners
client, a world leader in their field, are looking to recruit Technical Support Engineer. The ideal candidate for this position will be able to provide an outstanding level of customer service to its customers as well as a strong level of technical support. You must be organised, proactive and be able to work independently. You will be reporting … into a superb Customer Services Manager who values her team. Duties include: A minimum of 2 years’ experience in a technical support role Proficient technical knowledge A real problem solver – ability to diagnose, troubleshoot and identify solutions to resolve issues Ability to multitask and troubleshoot Ability to communicate with customers at all levels across various channels IT literate including More ❯
Employment Type: Full-Time
Salary: £26,000 - £28,000 per annum
Posted:

AV Project Manager

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Vivedia Limited
AV technology. Its just part of our DNA. Were deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, were currently seeking an experienced AV Project Manager to join our team.? As an?AV Project Manager, you'll lead the delivery of best-in-class Audio Visual … . Our friendly team of 170 are our most important customers.?We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … and where we work, or the genuinely fun and supportive environment weve built in our dog-friendly office (complete with top of the range coffee machine), or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that is doing really well, but More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Project Manager Audio Visual

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Vivedia Limited
AV technology. Its just part of our DNA. Were deeply passionate about designing and integrating the best, most reliable technology for our customers. To further improve our process and customer experience, were currently seeking an experienced AV Project Manager to join our team.? As an?AV Project Manager, you'll lead the delivery of best-in-class Audio Visual … . Our friendly team of 170 are our most important customers.?We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … and where we work, or the genuinely fun and supportive environment weve built in our dog-friendly office (complete with top of the range coffee machine), or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that is doing really well, but More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Salesforce Technical Architect

Neenah, Wisconsin, United States
Hybrid / WFH Options
Genesis10
remote candidates are allowed will be required to go onsite in Lincolnshire, IL or Neenah, WI if onsite preferred. Responsibilities: Define and evolve the enterprise architecture for Salesforce Sales, Service, and potentially Experience Cloud environments Architect scalable, high-performance solutions that support global growth, acquisitions, and process optimization Design and govern the use of custom development, automation, integrations, and … AppExchange solutions Embed with commercial teams (Sales, Marketing, Customer Service) to understand end-to-end processes and translate them into platform capabilities Lead discovery workshops and value stream mapping exercises to inform solution design Serve as a strategic partner in improving pipeline management, customer onboarding, issue resolution, and lifecycle communications Collaborate closely with solutions architect to ensure … Lead code reviews, mentor Salesforce admins and developers, and oversee partner resources Collaborate with security and compliance teams to ensure validated environments and auditability Promote Salesforce usability and self-service reporting across user communities Support continuous improvement initiatives using Lean, Agile, and Shingo-aligned principles Stay current on industry trends to inform innovation, investment, and partner capabilities Requirements: Bachelor More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

ICT Technician

Grimsby, South Humberside, North East, United Kingdom
Hybrid / WFH Options
North East Lincolnshire Council
and skilled ICT Technician to join our front-facing and dynamic team. Whats the role all about? This ICT Technician role is a key part of the ICT & Digital service at North East Lincolnshire Council. Youll be part of a 13-person team, working closely with Senior and Advanced Technicians to deliver high-quality operational support. The role is … central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement. What will your day look like? Each day in this role brings something new. Youll be the go-to person for delivering outstanding customer service, supporting users with a wide variety of ICT needs. Whether you … Youll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities. Why join us? Because this isnt just a job. Its More ❯
Employment Type: Temporary, Work From Home
Salary: £28,000
Posted:

ICT Technician

Grimsby, North East Lincolnshire, UK
Hybrid / WFH Options
North East Lincolnshire Council
and skilled ICT Technician to join our front-facing and dynamic team. Whats the role all about? This ICT Technician role is a key part of the ICT & Digital service at North East Lincolnshire Council. Youll be part of a 13-person team, working closely with Senior and Advanced Technicians to deliver high-quality operational support. The role is … central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement. What will your day look like? Each day in this role brings something new. Youll be the go-to person for delivering outstanding customer service, supporting users with a wide variety of ICT needs. Whether you … Youll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities. Why join us? Because this isnt just a job. Its More ❯
Posted:

ICT Technician

Scartho, North East Lincolnshire, UK
Hybrid / WFH Options
North East Lincolnshire Council
and skilled ICT Technician to join our front-facing and dynamic team. Whats the role all about? This ICT Technician role is a key part of the ICT & Digital service at North East Lincolnshire Council. Youll be part of a 13-person team, working closely with Senior and Advanced Technicians to deliver high-quality operational support. The role is … central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement. What will your day look like? Each day in this role brings something new. Youll be the go-to person for delivering outstanding customer service, supporting users with a wide variety of ICT needs. Whether you … Youll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities. Why join us? Because this isnt just a job. Its More ❯
Posted:

Audio Visual Installation Engineer

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Vivedia Limited
Working throughout the UK Monday to Friday - 40hrs per week Overtime No Weekends As one of our Senior (Advanced) Engineers, you will support our team of expert installation and service engineers. You will be responsible for ensuring adherence to our high standards of engineering work, mentoring and coaching the team to support our drive for continued improvement and excellence … Job Responsibilities Help us grow and improve our engineering team, fostering a culture of technical excellence and innovation. Oversee the offsite prefabrication, and installation of AV systems into our customer sites. Ensure compliance with industry standards and health and safety regulations. Assist with the development and implementation engineering best practices, processes, and documentation. Mentor junior engineers and support professional … teams. Troubleshoot complex technical issues and provide expert-level support when needed. Lead the onsite installation team to deliver our bespoke AV installations anywhere in the UK. Deliver great customer service and strive for right first time engineering. Position yourself as an SME in one of our core technologies. Job Requirements Extensive experience in the Audio-Visual industry More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

2nd Line Support

Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Spiral Solutions Recruitment Ltd
very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Helpdesk Coordinator

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? 28k salary 26 days annual leave (Plus the option to buy additional More ❯
Employment Type: Contract
Rate: GBP 26,000 - 28,000 Annual
Posted:

Helpdesk Coordinator

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? £28k salary 26 days annual leave (Plus the option to buy additional More ❯
Employment Type: Contract, Temporary
Salary: £26000 - £28000/annum Hybrid working, progression and more
Posted:

Helpdesk Coordinator

Hemel Hempstead, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? £28k salary 26 days annual leave (Plus the option to buy additional More ❯
Employment Type: Temporary
Salary: £26,000 - £28,000 per annum
Posted:

Software Engineer II - Frontend Focus (Viator)

Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Tripadvisor
the mobile apps, and supporting infrastructure. We develop systems that help operators grow their businesses and enable third parties to utilize our inventory. We also provide tools for our customer service team to deliver world-class service globally. Position: Software Engineer II This role is open to candidates within a 2-3 hour commute of our Oxford … through flexible scheduling. Charitable donation matching. Annual support for further education. Annual lifestyle benefit. Travel discounts and perks. Employee assistance programs. Comprehensive health benefits. Our Values Leadership, curiosity, collaboration, customer focus, and continuous improvement. We are committed to creating an accessible and inclusive environment for all candidates. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Internal Recruiter

Portsmouth, Hampshire, United Kingdom
Hybrid / WFH Options
Lead Forensics
resourcing tools to secure top talent. Handle and process sensitive information confidentially, ensuring recruitment successes are meticulously recorded and tracked. Managing administrative reporting, while delivering excellent stakeholder and candidate service in a fast-paced environment. Effectively prioritize competing tasks and handle multiple stakeholder needs simultaneously. Support candidates with great feedback, irrespective of outcome. What we need to see from … systems such as Team Tailor would be advantageous. Proven experience in process-driven environments with a strong focus on administrative accuracy and attention to detail. Background in administration or customer service, demonstrating an ability to prioritize tasks effectively. Excellent written and verbal communication skills. High proficiency in Microsoft Office packages, particularly Outlook, Word, and Excel Experience in dealing More ❯
Employment Type: Permanent
Salary: GBP 27,000 - 30,000 Annual
Posted:

Senior Cyber Security Advisory Consultant (Defence)

London, United Kingdom
Hybrid / WFH Options
Atos SE
security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying … and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions Supporting innovation and research activities Customer Focus Help create client value by: Supporting the delivery of security improvements Assisting with security capability assessments Contributing to technical documentation and deliverables Helping prepare client presentations and materials … implementation planning OT Security OT Risk Assessment/Assurance and OT Vulnerability Management Key Strengths Detail-oriented with a strong focus on quality Well-organised and committed to developing customer service skills Enthusiastic about working in a team environment while developing individual capabilities 25 days of Annual leave + an option to purchase more through our Flexible Benefits More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

EL/PL Liability Claims Handler

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
The Davies Group
Monday-Friday Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurers claims handling philosophy. Key Responsibilities To establish if cover is in place for the claim … experience A professional and adaptable communication style both written and verbal Efficient administrative skills Strong numeracy, literacy, and IT skills A proactive attitude, and an enthusiastic approach An excellent customer service manner The ability to work as part of a team A willingness to take individual responsibility The capability to adapt and be flexible Experience of policy wording … their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten More ❯
Employment Type: Permanent, Work From Home
Posted:

Hybrid Cloud / Systems Solution Architect with Security Clearance

Norfolk, Virginia, United States
Hybrid / WFH Options
Apex Systems
and practices, particularly in managing complex, global IT systems PROJECT DETAILS/MISSION SUPPORTED: • Provide technical leadership for specifying, designing, implementing, testing, accrediting, deploying, and sustaining enterprise system and service architectures in a distributed, net-centric environment • Leverage DoD policies, architectural frameworks, and commercial best practices to design and develop Service Oriented Architectures that satisfy enterprise scale requirements … DoD Skill Bridge program with multiple pathway options. Veteran Hiring Commitment: We actively partner with multiple veteran and military organizations that specialize in IT upskilling and certification training, helping service members and veterans transition into high-demand tech careers Apex Military Network: Internal employee resource group supporting veterans, Guard/Reserve members, and their families. Apex Benefits Overview Apex … courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of More ❯
Employment Type: Permanent
Salary: USD 185,000 Annual
Posted:

Payroll Systems Administrator

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Options
Sage payroll (desirable). Basic payroll legislation knowledge, employment legislation is also desirable. Payroll, finance or HR qualification or a commitment to work towards. Personal Qualities: Team player Good Customer service attributes Positive, solutions focussed attitude. Alignment with Options Vision, Mission and Values. Why you should join us? Staff Benefits: Blue Light Discount Stagecoach Travel Club Cycle to … be subject to pre employment checks, including: 2 satisfactory references (current and previous employer reference) and a Enhanced Adult DBS (if you do not have one on the update service we will apply for one and pay for this). We do not have a sponsorship licence, therefore are not able to offer sponsorship at this time. More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

AI Data Analyst Specialist Level 7 Apprentice

Market Harborough, Leicestershire, England, United Kingdom
Hybrid / WFH Options
QA
business processes with platforms like Zapier to enhance efficiency. Troubleshoot, optimize, and improve AI and automation systems for better performance. Manage and enhance Envera’s internal AI systems, including customer interaction bots. Support AI project planning, ensuring smooth deployment and integration of new technologies. Stay updated on emerging AI trends and contribute ideas for new automation solutions. Demonstrate problem … cutting-edge AI solutions. Training & Development: Access to industry-leading AI tools and real-world implementation projects. Mentorship and guidance from experienced AI professionals. Exposure to AI applications in customer service, sales, and business process automation. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting More ❯
Employment Type: Full-Time
Salary: £20,000 per annum
Posted:
Customer Service
Work from Home
10th Percentile
£25,000
25th Percentile
£25,750
Median
£30,000
75th Percentile
£43,750
90th Percentile
£57,500