451 to 475 of 934 Remote Customer Service Jobs

Permanent A leading UK-based technology services provider is seeking a skilled and motivated Linux Engineer to support and maintain complex live systems for a high-profile client. This customer-facing position requires a confident communicator with a strong technical background in Linux environments, as well as the drive to continuously grow and develop their expertise across current and … an established team, the successful candidate will manage incidents, troubleshoot performance issues, and contribute to the configuration and implementation of secure, scalable IT infrastructure. The position requires a strong customer service orientation, with the ability to engage effectively with stakeholders and resolve issues within agreed SLAs and KPIs. Key Responsibilities Provide day-to-day support of Linux servers … and applications across enterprise environments Monitor system status and report incidents or risks to relevant teams and service managers Troubleshoot and resolve complex system issues using strong scripting and diagnostic skills Configure and deploy Linux servers and maintain documentation for build processes and operational procedures Use automation tools (e.g., Ansible) to streamline configuration and system management Deliver technical mentorship More ❯

best practices in patching, monitoring, availability, and operational excellence. The IT Operations Team thrives at the intersection of technology and people and is composed of folks with strong technical, customer service, and communication skills. This role is perfect for someone who has a strong internal drive, likes to solve problems, and can define their own priorities, requirements, and … infrastructure, using Cisco Meraki. Support the implementation and management of identity and access using Okta, including SSO integrations (SAML, OIDC), SCIM provisioning, and Okta Workflow automation. Support end-user service escalations with a focus on root cause resolution and user satisfaction. Oversee Windows Server infrastructure and Active Directory, ensuring reliability and proper access controls. Collaborate with the team to … monitoring, and system configuration. Contribute to incident response, perform post-incident reviews, and implement long-term fixes. Work closely with Security and SRE teams to support end-to-end service delivery. Participate in Business Continuity Planning and ongoing operational improvement initiatives. Support and maintain meeting room technologies and AV systems, ensuring seamless experiences. About you: 3+ years of experience More ❯

Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world technical problems with a people-first … the 1st line team Support infrastructure upgrades, migrations, and deployment projects Assist with onboarding new clients and maintaining their environments Document fixes and maintain accurate client records in the service desk system Collaborate with 3rd line engineers and project teams to expand your technical exposure Proactively identify recurring issues and suggest improvements What Were Looking For Proven experience in … with backup solutions (e.g. Veeam, Datto), RMM tools, and remote troubleshooting A strong desire to develop your technical skillset and move into a senior/3rd line position Excellent customer service and communication skills Full UK driving licence (client visits required) Benefits: Salary up to £40,000 DOE Private healthcare 25 days annual leave + bank holidays Professional More ❯

SEPA, SWIFT, CHAPS) Monitor inbound and outbound funds across multi-currency accounts and assist treasury in managing liquidity across multiple banks Analyse and respond to phone and email operational customer and supplier queries and escalate where necessary Support Head of Operations in completing treasury reconciliation and daily reporting Compile weekly and monthly MIS packs and data extracts for management … accountancy training A minimum of 6 months of relevant experience in either financial services or accounts payable & receivable, with exposure to the responsibilities listed above (payments, operations, onboarding, or customer service) Strong attention to detail and methodical approach to tasks Comfortable working with internal systems along with presentation and reporting software such as Excel and Power BI Excellent … expand responsibilities over time Opportunity to make a meaningful contribution to a growing and dynamic team How to Apply If you are passionate about operations, fintech, and delivering exceptional service, we'd love to hear from you. Please send your CV and a short cover note to or use the Contact Us below. More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … Data Analyst, Workforce Management role sits inside the Commercial Planning & Governance team who form part of the Workforce Management function at Monzo. Workforce Management is a key part of Customer Operations, helping us to know where and when we need to support our Customers. The Commercial Planning & Governance Team drives efficiencies by continuously improving processes by providing clear and … and maintaining custom reporting/dashboards for Workforce Management, e.g. shrinkage, adherence, handle time, etc. in Looker Supporting the impact analysis in delivery of high impact projects, relating to service, COps efficiency or cost gains Building strong relationships with stakeholders outside of Customer Operations e.g. Fincrime, Risk, Product to understand and model FTE/hiring impact of new More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … Data Analyst, Workforce Management role sits inside the Commercial Planning & Governance team who form part of the Workforce Management function at Monzo. Workforce Management is a key part of Customer Operations, helping us to know where and when we need to support our Customers. The Commercial Planning & Governance Team drives efficiencies by continuously improving processes by providing clear and … and maintaining custom reporting/dashboards for Workforce Management, e.g. shrinkage, adherence, handle time, etc. in Looker Supporting the impact analysis in delivery of high impact projects, relating to service, COps efficiency or cost gains Building strong relationships with stakeholders outside of Customer Operations e.g. Fincrime, Risk, Product to understand and model FTE/hiring impact of new More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … Data Analyst, Workforce Management role sits inside the Commercial Planning & Governance team who form part of the Workforce Management function at Monzo. Workforce Management is a key part of Customer Operations, helping us to know where and when we need to support our Customers. The Commercial Planning & Governance Team drives efficiencies by continuously improving processes by providing clear and … and maintaining custom reporting/dashboards for Workforce Management, e.g. shrinkage, adherence, handle time, etc. in Looker Supporting the impact analysis in delivery of high impact projects, relating to service, COps efficiency or cost gains Building strong relationships with stakeholders outside of Customer Operations e.g. Fincrime, Risk, Product to understand and model FTE/hiring impact of new More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … Data Analyst, Workforce Management role sits inside the Commercial Planning & Governance team who form part of the Workforce Management function at Monzo. Workforce Management is a key part of Customer Operations, helping us to know where and when we need to support our Customers. The Commercial Planning & Governance Team drives efficiencies by continuously improving processes by providing clear and … and maintaining custom reporting/dashboards for Workforce Management, e.g. shrinkage, adherence, handle time, etc. in Looker Supporting the impact analysis in delivery of high impact projects, relating to service, COps efficiency or cost gains Building strong relationships with stakeholders outside of Customer Operations e.g. Fincrime, Risk, Product to understand and model FTE/hiring impact of new More ❯

application. About the Opportunity: Support estimation of accurate, achievable estimates for work packages. Take ownership of assigned tasks, communicate progress and seek help when needed. Contribute to translation of customer requirements into detailed system, architectural, mathematical and software requirements. Translate requirements into software applications using current tool chains, with supervision. Develop and perform unit tests and maximise test coverage. … annual leave with option to buy more + Bank Holidays + Company Shutdown Day Life Assurance (4 x Salary) Enhanced Family Friendly benefits & pay Staff Referral Scheme and Long Service Awards Global Recognition Scheme Cycle to Work Scheme Free Parking We are happy to consider any reasonable adjustments that candidates with a disability may need during the recruitment process … working with multi-national companies, providing extensive expertise and applications knowledge across a variety of industries, including power generation, hydrocarbon processing, industrial gases, and UHP/semiconductors, closely matching customer requirements. The company's commitment to providing a complete industry solution to gas analysis extends across its business, with the Hummingbird Sensing Technology (winner of the Queen's Award More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯

and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯

talented, experienced and motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. … The ideal candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on … and scripts alongside other troubleshooting methods. GPU: understanding of utilisation and troubleshooting methods for Nvidia based GPU's Soft Skills: Strong detail orientated communication skills tailored to diverse audiences. Customer-focused problem-solving and support abilities with a focus on quality of interaction/experience. Detail-oriented with a passion for thorough documentation. Nice to Have: Programming & Scripting: Basic More ❯

lead times. Excellent time management and organisational skills are essential Previous experience of scheduling resources, or the use of scheduling systems Essential skill in investigation and problem solving Strong customer service, communication (written & verbal) and organisational skills Experience of using a Learning Management system Be highly motivated, resilient and diligent, with an unwavering attention to detail and consistent … dependant on experience, 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent, Full Time Working Hours: Monday to Friday, 40 hours per week Place of Work: VWG National Learning More ❯

improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP). Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as More ❯

owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord.? We are seeking an experienced and motivated Database Administrator (DBA) to join our Infrastructure team. This is a hybrid More ❯

owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord. We are seeking an experienced and motivated Database Administrator (DBA) to join our Infrastructure team. This is a hybrid More ❯

Client Success Administrator Department: Customer Success Employment Type: Permanent Location: Morden, UK Reporting To: Client Services Support Manager Description The Client Success Administrator plays a key role in ensuring the seamless onboarding, support, and retention of clients by providing essential administrative support to the Client Success team. In this dynamic and collaborative role, you'll work closely with Client … with the ability to remain focused while managing multiple priorities. Strong team-working skills and a commitment to delivering high-quality results. Desirable: Experience Previous experience in an administrative, customer service, or client-facing support role. Experience in client success, customer success, account management, or a related field. Advanced Excel skills, including data manipulation and reporting. What More ❯

Skills & Knowledge: A keen interest in IT Willingness to learn Team Player In-depth knowledge of hardware and software Up-to-date knowledge of IT and software trends Strong customer service ethos Excellent communication skills The ability to quickly establish good working relationships with clients The ability to work to deadlines and under pressure Problem solving attitude Analytical More ❯

to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯

point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint) Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony … scripting (advantageous) Remote Desktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and deploying Microsoft 365 services Familiarity with onboarding new customers, setting up Group Policies & Tenancies, etc Solid leadership instincts - or wants to grow into … a management role Great customer service skills, engages well with clients, calm under pressure, and genuinely enjoys solving problems Hunger to keep learning and develop their skillset even further What's On Offer: You’ll be key to the company’s next phase of growth Real progression into management as the business scales Project Work This is a More ❯

and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the … team. This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership plans to the More ❯

learning opportunities to develop your skills and earn professional qualifications. What will your day look like: Proactive Case Management : Take charge of your caseload and ensure we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly Customer Interactions : Handle interactions with clients and direct customers with professionalism and a touch of TCF (Treating Customers … Fairly). Third-Party Management : Manage suppliers effectively, driving cases to settlement while balancing service, cost, and time. Craftsmanship : Deliver top-notch work following internal processes and guidelines. Picasso would be proud. Compliance : Adhere to governance, stick to the rules, and keep data secure. Youre the claim whisperer. Self-Development : Embrace feedback, learn, and grow with PDRs and learning … Lifecycle Metrics: Youll own them. Audit Compliance: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. What Were Looking For: Relevant Property Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to Advance Your Career? At Davies, were committed to your growth. With us, youll have the opportunity to: Develop Your More ❯

to meet agreed targets within Telent's Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business' strategy, with an … up to date with details of Accounts, Contacts & Opportunities - Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. - Maintaining and improving Telent's customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent's position in the UK Highways Sector will be assured. Typical deliverables for the role: - Ownership & development of profitable opportunities for More ❯

roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and … growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power … Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox Experience with configuring and maintaining Microsoft Field Service & IoT About Us Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with More ❯