Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Network IT
data extraction and manipulation. Experience managing user access and permissions across enterprise systems. Demonstrated track record of leading reporting or data-related projects . Excellent stakeholder engagement , communication, and customerservice skills. Confident troubleshooting complex technical issues and driving resolutions. Strong organisational skills with the ability to manage workload across multiple priorities. Desirable: Experience with Oracle Cloud Infrastructure More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
and support for clients Microsoft infrastructure management Supporting the team and junior members of staff Rotating night shifts The Person : IT support experience in infrastructure, Level 3 or similar Customerservice experience and good communication Degree or similar in an IT related field Wants to work nights on a rotating shift Keywords : IT Support, Level 3 Support, 3rd More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Network IT Recruitment Limited
data extraction and manipulation. Experience managing user access and permissions across enterprise systems. Demonstrated track record of leading reporting or data-related projects . Excellent stakeholder engagement , communication, and customerservice skills. Confident troubleshooting complex technical issues and driving resolutions. Strong organisational skills with the ability to manage workload across multiple priorities. Desirable: Experience with Oracle Cloud Infrastructure More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
and support for clients Microsoft infrastructure management Supporting the team and junior members of staff Rotating night shifts The Person : IT support experience in infrastructure, Level 3 or similar Customerservice experience and good communication Degree or similar in an IT related field Wants to work nights on a rotating shift Keywords : IT Support, Level 3 Support, 3rd More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
and support for clients Microsoft infrastructure management Supporting the team and junior members of staff Rotating night shifts The Person : IT support experience in infrastructure, Level 3 or similar Customerservice experience and good communication Degree or similar in an IT related field Wants to work nights on a rotating shift Keywords : IT Support, Level 3 Support, 3rd More ❯
Birmingham, Warwickshire, United Kingdom Hybrid / WFH Options
data extraction and manipulation. Experience managing user access and permissions across enterprise systems. Demonstrated track record of leading reporting or data-related projects . Excellent stakeholder engagement , communication, and customerservice skills. Confident troubleshooting complex technical issues and driving resolutions. Strong organisational skills with the ability to manage workload across multiple priorities. Desirable: Experience with Oracle Cloud Infrastructure More ❯
Eton, Berkshire, United Kingdom Hybrid / WFH Options
Connect Recruitment
the business we are considering lending to. • Evaluate creditworthiness and risks of loan applicants by analysing financial data including income, financial statements, and collateral when underwriting cases. • Provide excellent customerservice by promptly responding to questions and concerns from loan applicants, explaining the loan application process, and communicating decisions effectively. • Keep yourself updated on loan products, underwriting standards More ❯
Wembley, London, United Kingdom Hybrid / WFH Options
Inspiring Search
Client: We are a well-established IT services and solutions provider, founded over 35 years ago by Imperial College alumni. We pride ourselves on innovation, agile delivery, and exceptional customerservice across sectors such as enterprise, financial services, and SMEs. Youll be joining a vibrant, inclusive workplace that values diversity, worklife balance, and personal growth. Our family-oriented More ❯
learn, proactive, and able to thrive in a fast paced environment. Communication: Strong listening and communication skills, with an appreciation for diverse perspectives. Technical Skills: Solid IT skills, with customerservice experience highly desirable. Stakeholder Engagement: Confident engaging with stakeholders at all levels, including senior executives. Industry Knowledge: Logistics industry or Logistics UK experience is advantageous but not More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Awin
use the skills developed in this role to form a solid basis for upward progression within the company. Skills & Expertise Strong analytical skills while also ‘seeing the bigger picture’ Customerservice skills and an understand the importance of relationship building. Ability to understand web languages such as basic HTML, SQL, JavaScript and ideally PHP. Familiar with E-commerce More ❯
Livonia, Michigan, United States Hybrid / WFH Options
Trinity Health
information from various sources based on technical and experience-based knowledge. Must exhibit critical thinking skills, strong problem- solving skills and the ability to prioritize workload. Excellent organizational and customerservice skills. Ability to perform frequent detailed tasks and provide productivity standard driven results. Ability to adapt to change and be flexible with work priorities and interruptions. Must More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Canopyone Inc Solutions
Position: Lead Call Center Agent -Tier 1 Qualifications Job Location : Washington, DC (Hybrid) i. 1-year customer serviceii. 1-year providing IT technical supportiii. 1-year installing and troubleshooting computer operating systems and softwareiv. 1-year supporting Windows 10/11 and Mac OSX v. 1-year basic knowledge of password resetting via Active Directory type managementvi. 1-year More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers. We're not about selling products - we want to solve problems and change lives through … the UK in 2017, enabling it to offer current accounts. Monzo's mission is to Make Money work for Everyone whose growth has accelerated rapidly with significant revenue and customer growth across UK consumers and SMEs making it the seventh largest bank in the UK by customer numbers. Customers are trusting increasing amounts of their money to Monzo … is committed to maintaining high levels of transparency, prudence and governance, while continuing to innovate its products and services for the benefit of customers. With a focus on solving customer needs, Monzo is committed to providing financial solutions for customers that are relevant, competitive, user-friendly and transparent, both directly and through a series of carefully selected partners. Monzo More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bionic
re making life radically easier for small business owners. We’re building a one-stop shop for business essentials that’s powered by smart technology and world class human service giving them an experience so good that they trust Bionic to sort all their business needs for them. The role As the Knowledge Management Lead , you’ll be responsible … administration and the roadmap Performing knowledge base & virtual agent data analysis and insight generation to identify trends and areas for improvements Creating and maintaining high-quality knowledge articles (agent & customer facing) that prioritize accuracy, clarity and accessibility as well as alignment with brand standards Making recommendations that drive content updates, enrich the user experience and support strategic goals of … LMS administration Proven experience with chatbot development and AI/NLP platforms and content writing Collaborative approach with the ability to work cross-functionally with Product, Tech, Sales and CustomerService teams to achieve shared goal Desirable Skills & Experience Certification in knowledge management or related fields Learning and Development experience The interview process Initial conversation with the Talent More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers' problems - delivering award winning customer support - and is full of data challenges. Data and Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work … an agile product environment. You'll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in customer demand insights & help assistance. You'll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts More ❯
Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Native Organisation Growing International and Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds … public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team. Experience, understanding and knowledge required: Experience of Dynamics 365 CE capabilities (CustomerService, Sales) and Power Platform Experience in leading business discussions with customers for project discovery and business process mapping Experience in leading discussions around business requirements, product backlog More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
resource aligned to geography, skill set and priority requirements per job. Role encompasses ITS and Core business elements. Scheduling of internal resource and/or partner resources to fulfill customer engagements/requirements. Vetting of deal pack paperwork to ensure everything that is required for an on-site consultant visit to present Assist in the resolution of implementation/… resourcing issues to ensure customer satisfaction both internal and external Provide special pricing quotations to Pre-Sales Team generated from IQuote as pricing from some suppliers can change/improve depending on the customer, quantity, promise of order etc Collate monthly Software Support Renewals to ensure all customers have cover where required We are an equal opportunities employer … have Time-management and planning skills Focused on achieving targets Self-motivated and flexible team player, able to work under pressure Commercial Awareness Experience within an administration environment. Excellent CustomerService skills Conflict resolution skills Ability to make decisions independently PC literate - Word, Excel and Lotus Notes Ability to prioritise work effectively and meet deadlines. Good verbal and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Softcat plc
Microsoft Alliances department at Softcat the Microsoft Product and Services Team are a group of subject matter experts, aligned to Softcat's technology proposition areas. The team is a customer-facing, technology focused resource available for our Microsoft Specialists and our Account Teams. A passion for customerservice and a drive to be the first to understand … be a subject matter expert with deep knowledge of Microsoft solutions, responsible for clearly communicating complex topics, staying current with technological advancements, and maintaining relevant certifications. You'll support customer adoption and Softcat's growth by leveraging Microsoft-funded programmes, Softcat Professional and Partner Services, while collaborating across teams to articulate the value of vendor technologies. As a Microsoft … both internal teams and customers Building and managing strong relationships with key internal and external stakeholders, including mapping connections between Softcat and vendors Collaboratingwith Microsoft and Softcat to identify customer opportunities, analyse market trends, and uncover new business potential Delivering targeted training to Account Managers and Specialistteams, ensuring they are equipped to effectively promote vendor technologies We'd love More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
structure Demonstrate examples of working in similar successful positions previously Be highly collaborative with the wider delivery team, management structure and business leaders. Demonstrate a very high level of customerservice and stakeholder management expertise, ensuring Project Stakeholders are kept updated throughout the Project duration Demonstrate commercial awareness and the ability to negotiate with our supplier to ensure … they provide the best balance of quality, service and price Be an excellent communicator with the ability to delivery clear and concise updates to stakeholders, including senior stakeholders within our Business Desirable Experience: IT knowledge, previous experience of delivering projects involving the following technologies, although not essential, is advantageous for the role: Microsoft cloud-based technologies (e.g. M365, Azure More ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
TUI
solutions for digital marketing across TUI. As a key bridge between digital marketing operations and technology teams, this role ensures successful implementation of digital strategies, optimising efficiency and enhancing customer experiences. This position is critical to TUI's digital transformation journey, supporting scalable performance marketing solutions in a high-growth, global context. The role also owns the commercial and … to end delivery of technology solutions, ensuring seamless integration into E2E aligned operational processes with all the regions and adjoining departments. Partner with teams in operations, marketing, finance, and customerservice to identify tech-driven efficiencies, Solutions need to be connected with other (internal & external) systems and be fed with all the necessary data Lead cross-functional implementation … Reviews (QBRs), and related partner reporting and administrative processes to ensure consistency and strategic alignment across all markets. Maintain relationships with third-party technology providers, like Google, Meta, negotiating service agreements to maximize performance Utilise analytics and key performance metrics to refine digital strategies. Set standards for reporting and monitor performance to define actions for improvement Drive user adoption More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers. We're not about selling products - we want to solve problems and change lives through … to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" - we've built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Please note, the role is hybrid, with 3 days per week on-site. You will diagnose and troubleshoot technical issues, install, and configure hardware and software, and provide timely customer feedback. Alongside the technical aspects, the position requires direct communication with stakeholders, as well as creating written documentation, requiring excellent written and verbal communication skills. You will be rewarded … Engineer – Key Skills: Proficient in computer networking concepts and troubleshooting techniques Strong background in software troubleshooting and IT support practices Experience with desktop support in a corporate environment Excellent customerservice skills with the ability to communicate clearly and effectively Familiarity with multiple technologies, including networking, Data Centre, Security and Cloud Familiarity with web technologies and knowledge of More ❯
Birmingham, Alabama, United States Hybrid / WFH Options
Lawson State Community College
be hired as needed. Note: Submitted applications will remain on file for 36 months. Lab Assistants will use effective communication and problem-solving skills to provide friendly and professional service to students, faculty, staff and community users. It is the responsibility of the Lab Assistant to follow a routine set of procedures in order to prepare the SPACE Lab … organizational skills Ability to lift at least 30 lbs. and spend long periods of time sitting or standing PREFERRED QUALIFICATIONS: Associate Degree Previous experience troubleshooting basic computer issues Previous customerservice experience Application Procedures/Additional Information Application Procedures/Additional Information Applicants must meet the minimum qualifications and must submit a complete application packet through the ONLINE More ❯
newport, wales, united kingdom Hybrid / WFH Options
TechEx Events
Work internally with marketing and sales to ensure clear copy parameters and attendee demographics are met. Liaising with key sponsors to deliver their contracted speaking opportunities whilst delivering excellent customerservice Updating of websites with agendas and speakers Attend events and ensure conference tracks run smoothly PREFERRED QUALIFICATIONS/EXPERIENCE Degree educated At least 1 year of conference More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
TechEx Events
Work internally with marketing and sales to ensure clear copy parameters and attendee demographics are met. Liaising with key sponsors to deliver their contracted speaking opportunities whilst delivering excellent customerservice Updating of websites with agendas and speakers Attend events and ensure conference tracks run smoothly PREFERRED QUALIFICATIONS/EXPERIENCE Degree educated At least 1 year of conference More ❯