AWS Specialist Engineer- Remote
- Location
- Greater London, England, United Kingdom
best practices and provide high levels of service. Coordinate with other departments to ensure that you meet timely and efficient resolutions and uphold customer satisfaction. Maintain proper tracking of problem resolution and conduct trend analysis for reference and management reporting Qualifications: Candidates should ideally hold one of the certifications … essential (AWS hosted Active Directory a plus!) Experience in the development and revisions of Training Presentations, Quick Reference Guides and Other Support Materials Strong Customer Service & communication skills, both telephone and email Can work with minimal supervision, prioritising work within tight deadlines Previous AWS console and Synchronet Click ...