651 to 675 of 706 Remote Customer Service Jobs

you'll play a key role in supporting both internal teams and external customers with technical queries related to Cellhire's products and services. You'll help ensure that customer issues are resolved efficiently and that all equipment is maintained to the highest standards. You'll also work closely with the Operations team, supporting the checking, dispatch and returns … and inductions for new employees. Create and maintain clear, user-friendly technical support documentation. Operations Assist with equipment checking, dispatch, and returns processes (approx. 10% of the role). Customer First Provide a professional, courteous, and prompt service to all customers. Log all customer interactions and technical cases accurately using the internal ticketing system. Quality Follow all … company procedures in line with ISO 9001:2015 standards. About You We're looking for someone who is: Customer-focused with excellent communication skills. Confident working to tight deadlines and service level agreements. Able to prioritise effectively between internal and external requests. A team player with the ability to work independently. Comfortable explaining technical concepts in a clear More ❯

you'll play a key role in supporting both internal teams and external customers with technical queries related to Cellhire's products and services. You'll help ensure that customer issues are resolved efficiently and that all equipment is maintained to the highest standards. You'll also work closely with the Operations team, supporting the checking, dispatch and returns … and inductions for new employees. Create and maintain clear, user-friendly technical support documentation. Operations Assist with equipment checking, dispatch, and returns processes (approx. 10% of the role). Customer First Provide a professional, courteous, and prompt service to all customers. Log all customer interactions and technical cases accurately using the internal ticketing system. Quality Follow all … company procedures in line with ISO 9001:2015 standards. About You We're looking for someone who is: Customer-focused with excellent communication skills. Confident working to tight deadlines and service level agreements. Able to prioritise effectively between internal and external requests. A team player with the ability to work independently. Comfortable explaining technical concepts in a clear More ❯

Infrastructure Support Engineer – Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This is … an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach. The Opportunity You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft … produce high-quality reports. Build lasting relationships with clients, becoming a trusted technical partner. What We’re Looking For We want someone with genuine passion for IT infrastructure and customer service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune, and Entra More ❯

Role: IT Technician Salary: £25k-£27k Location: Exeter - Hybrid Were working with a fantastic organisation who are looking for a Service Delivery Technician to join their in-house IT team, supporting colleagues across the business and helping to keep everything running smoothly. Youll be the person people turn to when things need fixing, updating or improving - combining your technical … know-how with your friendly, proactive approach to deliver great service every time. What youll be doing Acting as the first point of contact for IT support queries from colleagues, taking ownership and resolving issues where possible. Supporting and maintaining desktop, server, and cloud systems to keep the business working efficiently. Providing both remote and on-site support, offering … clear communication and excellent customer service. Getting involved in system upgrades, migrations, and deployments, particularly across the Microsoft technology stack. Playing your part in ensuring compliance with information security policies and best practice standards. Working closely with the wider IT and project teams to improve systems and introduce new solutions. What were looking for Relevant qualifications and/or More ❯

Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service desk/technical support role More ❯

in this role, you will have a deep understanding of the Dynamics 365 CE platform, with a high level of experience in functional consulting. Specifically in Sales, Marketing, and Customer Service. Here, you will collaborate with clients to gather requirements, designing and configuring solutions, providing guidance on best practices, and contributing to pre-sales activities within this busy and … Skills & Experience: In depth understanding of the Dynamics 365 CE platform, modules, features, and capabilities. Previous experience in functional consulting for Dynamics 365 CE especially around Sales, Marketing and Customer Service. Proficiency in gathering and translating business requirements into functional requirements and solution designs. Understanding of Dataverse, data models, data migration strategies and data integration methods Understanding of security More ❯

a key point of escalation for complex Sage X3 issues, providing expert guidance to clients and colleagues. Troubleshoot and resolve technical and functional queries efficiently, maintaining a professional and customer-first approach. Collaborate with Implementation Consultants to ensure seamless project handovers post go-live. Support related activities across Finance, Operations, and Manufacturing modules, including SEI reporting and configuration. Share … ERP systems. Excellent communication and problem-solving skills, with the ability to simplify complex issues for end users. A proactive, flexible approach and a genuine commitment to delivering exceptional customer service. If you are interested in find more about this opportunity get in touch or send your CV (url removed More ❯

a key point of escalation for complex Sage X3 issues, providing expert guidance to clients and colleagues. Troubleshoot and resolve technical and functional queries efficiently, maintaining a professional and customer-first approach. Collaborate with Implementation Consultants to ensure seamless project handovers post go-live. Support related activities across Finance, Operations, and Manufacturing modules, including SEI reporting and configuration. Share … ERP systems. Excellent communication and problem-solving skills, with the ability to simplify complex issues for end users. A proactive, flexible approach and a genuine commitment to delivering exceptional customer service. If you are interested in find more about this opportunity get in touch or send your CV More ❯

strategic technical discussions, solution architecture design, implementation support and long-term client management. You'll collaborate across engineering, product, and sales teams to ensure we deliver best-in-class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful … deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content … creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Live in Edinburgh or are within commutable distance Solid experience in DevOps and Platform Engineering Git and version control workflows Security engineering tools and practices: SAST More ❯

Strategy & Execution Define long-term product strategy aligned with business objectives and translate vision into executable roadmaps, while leading cross-functional teams to deliver high-impact products that drive customer value and revenue growth. Customer-Centric Product Planning Own all elements of the product development lifecycle, from market discovery, client engagement and competitive analysis to requirements development, launch … and migration. Ensure all projects are grounded in deep customer insights and market needs. Product Marketing & Growth Lead the end-to-end marketing strategy across the full product portfolio, guiding the team in shaping market narratives, defining value propositions, and delivering messaging that resonates with target audiences. Set portfolio-wide pricing models and positioning strategies to maximise market penetration … to-date, and organised for both technical and non-technical teams. Stakeholder Engagement Work in collaboration with a variety of internal and external stakeholders, including professional services, partners, and customer success teams. You are a collaborator by nature, able to build consensus and influence cross-functional teams without direct authority. Job Qualifications Experience 5+ years of product and team More ❯

lead a highly skilled IT function, ensuring the Fund's systems, infrastructure and digital solutions are secure, efficient, and future ready. You will be responsible for delivering high performing, customer focused IT services to colleagues, employers and members, while shaping our digital roadmap for the years ahead. This is a wide reaching leadership role, with accountability for: Driving the … delivering the strategy for automation, AI and emerging technologies. Managing supplier relationships, contracts and strategic IT partnerships. Leading, developing and motivating a high performing systems team to deliver excellent customer service. About you We are looking for a strategic leader with significant senior level IT management experience and a track record of delivering innovative, resilient and customer centred … in IT leadership, ideally within a complex organisation. A proven ability to develop and implement IT strategies aligned to organisational objectives. Excellent knowledge of cybersecurity, information governance and ITIL service delivery. The ability to inspire, develop and manage high performing teams. Strong stakeholder management skills with the credibility to influence at senior levels. Experience in pensions or the wider More ❯

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director … What You’ll Do Lead the implementation and optimisation of a new ERP system. Build dashboards and reports using Power BI and advanced Excel to support operations, finance, and customer service. Support colleagues in the effective use of digital tools. Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with More ❯

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director … What You’ll Do Lead the implementation and optimisation of a new ERP system. Build dashboards and reports using Power BI and advanced Excel to support operations, finance, and customer service. Support colleagues in the effective use of digital tools. Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with More ❯

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director … What You’ll Do Lead the implementation and optimisation of a new ERP system. Build dashboards and reports using Power BI and advanced Excel to support operations, finance, and customer service. Support colleagues in the effective use of digital tools. Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with More ❯

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director … What You’ll Do Lead the implementation and optimisation of a new ERP system. Build dashboards and reports using Power BI and advanced Excel to support operations, finance, and customer service. Support colleagues in the effective use of digital tools. Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with More ❯

regions. As a regulated utility, they are committed to reliability, innovation, and delivering safe, affordable energy infrastructure. Their mission centers on powering progress through cutting-edge technology and exceptional service to customers. Job Description We are seeking a skilled bilingual Quality Assurance Tester to join our dynamic IT team. In this role, you will play a critical part in … ensuring the quality and reliability of customer-facing applications that serve millions of users daily. You will be responsible for analyzing requirements, designing comprehensive test strategies, executing manual test cases, and identifying defects across multiple platforms including web applications, mobile apps, IVR systems, and chatbots. Day-to-day, you will collaborate closely with cross-functional teams including developers, business … planning, test case reviews, and defect triage sessions. The ideal candidate is passionate about software quality, detail-oriented, and eager to contribute to continuous improvement initiatives that directly impact customer satisfaction and system reliability. This position reports to the QA Manager and offers the opportunity to work on mission-critical applications while advancing your career in a stable, industry More ❯

The role of the National IT Technician is to focus on IT operational stability and performance whilst adhering to IT industry best practices whilst providing the best possible customer service. As a Technician in NIT Stores, you will manage the day-to-day delivery of multiple IT services, and oversee the assigned incidents, requests, problems and deployments efficiently and … Your New Role The duties of the National IT Technician are as follows: Assisting the operational business with program testing for new versions of existing programs Liaising with external service providers, internal and external auditors and external bodies Provide first level IT support to the operational business Maintaining an appropriate incident log to administer user requirements, open issues and … archived properly and arranges its disposal at the end of the archive period Monitors compliance of SLA’s and deadlines About You Experience within an IT role within a Service Desk environment Strong communication skills and the ability to explain technical issues in rudimentary terms Vast experience of IT troubleshooting Working knowledge with IT hardware Ability to work independently More ❯

Technology. You’ll manage the relationship with Qualified Security Assessors (QSAs); coordinating annual assessment and remediation activities, Regulatory Bodies; providing evidence and reporting for PCI compliance, and Third-Party Service Providers; completing assurance reviews and compliance verifications for suppliers handling PCI data. About You We’re looking for someone with significant experience in an Information Security role within a … on own initiative to think ‘outside of the box’ and go the extra mile Pro-activity and self-motivated with the proven ability to drive results and provide excellent customer services to all levels of the organisation High level of motivation to see success delivered through own personal efforts and those around them Ability to demonstrate and enhance the More ❯

Job Type: Full-Time Job Description: We are looking for candidates to manage PNY key customers in the IT market in UK. A key objective is to establish quality customer communication that enables PNY to be the preferred supplier. The successful applicant will integrate with the UK team and be supported by the PNY EU headquarters; working from home … office, travelling to visit customers and prospects as required. KEY RESPONSIBILITIES : Key responsibilities will include (but are not limited to the following): Achieving revenue targets Developing customer relationships Opening new customers Product sales to existing and new customers Managing range and promotional listings Customer business reviews Sales strategy implementation Contract and proposal management ESSENTIAL SKILLS & EXPERIENCE : Bachelor’s … to develop your competencies with PNY. You will have the opportunity to take responsibility. You will integrate a challenging environment and be committed to providing an outstanding level of service to our customers. At PNY, we look for the best in the industry to ensure our growth. We recognize that our success is directly linked to our talented people. More ❯

empower the UK by deepening relationships with customers, future-proofing their finances, and protecting them from the unexpected. This includes various products like General and Protection Insurance, direct-to-customer services, advisor-led and employer pensions, annuities, and investment products.We're looking for a candidate who can combine a mix of business acumen, technical prowess, architectural expertise, and personal … business control, solution development, and design Detailed technology knowledge across various topics including (but not limited to) domain driven models, microservices, event-driven design, hybrid cloud deployment models, cloud service provider technologies, CRM, business process management, devops, CI/CD, modern data paradigms, cyber security, resilience by design and sustainability. You've worked in established complex organisations with large … customer bases so have a good appreciation of the non-functional considerations and crafting systems accordingly. Architectural expertise, including feasibility assessments and road-mapping Personal strengths: agile mindset, digital approach, strong communication, leadership, and alignment with company values About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society More ❯

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit … Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted More ❯

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit … Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted More ❯

same. If you’re the type of engineer who thrives on variety, problem-solving, and technical depth, this is where your career accelerates. Responsibilities: • Provide consistently high-quality technical service to customers, earning trust through accuracy, responsiveness, and results. • Deliver actionable product feedback and insights to engineering teams, shaping the next generation of networking technology. • Troubleshoot and resolve complex … issues across routing, switching, security, and wireless networks. • Manage and support large-scale enterprise customer environments, primarily remotely. • Identify, document, and escalate product bugs with precise reproduction steps. • Produce and maintain clear documentation, knowledge base content, and feature requests. • Mentor peers, improve internal processes, and contribute to technical excellence across the organisation. Skills/Must Have: • Strong all-round More ❯

same. If you’re the type of engineer who thrives on variety, problem-solving, and technical depth, this is where your career accelerates. Responsibilities: • Provide consistently high-quality technical service to customers, earning trust through accuracy, responsiveness, and results. • Deliver actionable product feedback and insights to engineering teams, shaping the next generation of networking technology. • Troubleshoot and resolve complex … issues across routing, switching, security, and wireless networks. • Manage and support large-scale enterprise customer environments, primarily remotely. • Identify, document, and escalate product bugs with precise reproduction steps. • Produce and maintain clear documentation, knowledge base content, and feature requests. • Mentor peers, improve internal processes, and contribute to technical excellence across the organisation. Skills/Must Have: • Strong all-round More ❯

in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: Company Car Discretionary Bonus 23 days Annual Holiday (26 days holiday after 3 years' service) Contributory Pension (5% Company) Cash Health Care plan with discounts on dental, optical, and more Life Assurance x3 Employee Discount Scheme and Employee Assistance programme. Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. Delivering support for IP and Telecare devices to internal & external customers. Monitoring and resolving telecare equipment issues raised by customer services and clients. Becoming the TEC product expert - a true technically savvy product champion. Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. Creating and analysing telecare … and/or Laptop-based solutions and test equipment. Knowledge of IP and telecoms Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯