Luton, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Wallace Hind Selection
in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Wallace Hind Selection
in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
Wallace Hind Selection
in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯
Employment Type: Permanent, Work From Home
Salary: Basic Salary £45-50k + Company Car + Bonus + 23 Days Holiday + Pensio
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯
Employment Type: Permanent, Work From Home
Salary: Basic Salary £45-50k + Company Car + Bonus + 23 Days Holiday + Pensio
Aylesbury, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯
Employment Type: Permanent, Work From Home
Salary: Basic Salary £45-50k + Company Car + Bonus + 23 Days Holiday + Pensio
Osberton, England, United Kingdom Hybrid / WFH Options
Europa Worldwide Group
Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales and customer services sites across the UK and Ireland, and the Republic of Ireland, plus Europa’s own teams in Belgium, the Netherlands, Hong Kong, China, India, the UAE and South … team. Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing: Dive deep into Europa’s software systems, business areas, and practices to build expert-level knowledge. Partner with various business units to refine More ❯
Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales and customer services sites across the UK and Ireland, and the Republic of Ireland, plus Europa's own teams in Belgium, the Netherlands, Hong Kong, China, India, the UAE and South … team. Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing: Dive deep into Europa's software systems, business areas, and practices to build expert-level knowledge. Partner with various business units to refine More ❯
and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external … management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and … industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Unily
and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external … management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and … industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements More ❯
Bath, Avon, England, United Kingdom Hybrid / WFH Options
Helix7 Recruitment
growing technology consultancy specialising in systems transformation. The model blends intelligent automation, human expertise, and strong client partnerships to deliver measurable business impact. The Role We’re seeking a Customer Services Director to lead and expand commercial operations across sales, marketing, and account management . This is both a strategic and hands-on position, ideal for someone who enjoys … structure, driving business growth, and delivering excellence through quality and relationships. Key Responsibilities Lead sales and business development , creating pipelines and securing new client relationships. Oversee account management , ensuring service delivery aligns with client expectations and business outcomes. Take ownership of tender and bid processes , from qualification through submission and presentation. Manage internal quality standards , supporting ISO 9001 compliance More ❯
South West, England, United Kingdom Hybrid / WFH Options
Harrison Holgate
Salary: Circa £90,000, plus benefits About UsWe are a leading UK insurance software provider, supporting brokers, MGAs, and advisers with reliable systems and expert support. Our focus on service and innovation sets us apart. We collaborate closely with our customers to provide comprehensive and flexible insurance solutions without a high price tag. Our ongoing success comes from what … has always set us apart - genuine client care. From scheme design to ongoing support and advice, the service we provide is second to none. The RoleWe are looking for an experienced COO to join our leadership team on a 6-month fixed-term contract. This is a hands-on, strategic role ideal for an operator who thrives in a … dynamic environment and can drive operational excellence across the business. Responsibilities* Lead and oversee day-to-day operations, ensuring efficiency and high service standards. * Support business growth initiatives and implement process improvements. * Collaborate closely with the leadership team to maintain our ethos of exceptional client care. * Ensure compliance, risk management, and operational governance across all teams. Requirements* Proven COO More ❯
week) Salary: Circa £90,000, plus benefits We are a leading UK insurance software provider, supporting brokers, MGAs, and advisers with reliable systems and expert support. Our focus on service and innovation sets us apart. We collaborate closely with our customers to provide comprehensive and flexible insurance solutions without a high price tag. Our ongoing success comes from what … has always set us apart - genuine client care. From scheme design to ongoing support and advice, the service we provide is second to none. The Role We are looking for an experienced COO to join our leadership team on a 6-month fixed-term contract . This is a hands-on, strategic role ideal for an operator who thrives … in a dynamic environment and can drive operational excellence across the business. Responsibilities Lead and oversee day-to-day operations, ensuring efficiency and high service standards. Support business growth initiatives and implement process improvements. Collaborate closely with the leadership team to maintain our ethos of exceptional client care. Ensure compliance, risk management, and operational governance across all teams. Requirements More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
customers. Bytes’ experienced engineers are the lynchpin of our business and proud to act as an extension of our client's IT teams, delivering best in breed support and service to our customers. Each support consultant receives full support, training, and unlimited career progression in this challenging and varied role within a fun, dynamic team. Your proven track record … of delivering excellent customer support will mean you play a vital role in ensuring our customers get maximum benefit from their infrastructure. The successful applicant would play a pivotal role in keeping standards high and be rewarded accordingly. KEY RESPONSIBILITIES: Become a fully participative member of the SPARC support team, providing quality telephone-based support, and at times, consultancy … in case resolution and sharing knowledge INDIVIDUAL RESPONSIBILITIES: Provide 3rd line telephone support for the Palo Alto product suite (Strata including VM-Series, Panorama, Prisma Access) Replicate and resolve customer issues where possible prior to vendor escalation Meet external and internal SLAs Maintenance and development of the lab infrastructure Undertake continual learning to maintain and acquire technical knowledge and More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
customers. Bytes’ experienced engineers are the lynchpin of our business and proud to act as an extension of our client's IT teams, delivering best in breed support and service to our customers. Each support consultant receives full support, training, and unlimited career progression in this challenging and varied role within a fun, dynamic team. Your proven track record … of delivering excellent customer support will mean you play a vital role in ensuring our customers get maximum benefit from their infrastructure. The successful applicant would play a pivotal role in keeping standards high and be rewarded accordingly. KEY RESPONSIBILITIES: Become a fully participative member of the SPARC support team, providing quality telephone-based support, and at times, consultancy … in case resolution and sharing knowledge INDIVIDUAL RESPONSIBILITIES: Provide 3rd line telephone support for the Palo Alto product suite (Strata including VM-Series, Panorama, Prisma Access) Replicate and resolve customer issues where possible prior to vendor escalation Meet external and internal SLAs Maintenance and development of the lab infrastructure Undertake continual learning to maintain and acquire technical knowledge and More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Avanti
+ Car Allowance + EV Scheme About the Company Join a fast-growing UK software company delivering award-winning cloud-based CRM solutions that help organisations streamline operations, improve customer relationships, and drive growth. The platform serves businesses across professional services, technology, and B2B sectors, combining powerful functionality with excellent customer service. The Role As a Senior Professional More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Student Systems Manager on a permanent basis. The IT Student Systems Manager will lead and manage the IT Student Systems Development team and will be responsible for the IT service ownership, including the development, enhancement, optimisation and maintenance of student systems. The postholder will oversee the integration between these systems and other external systems, ensuring that the systems meet … student systems, e.g.: SITS. Ability to manage, lead and develop a team to ensure that staff are effectively and flexibly deployed to deliver consistently high standards of support and customer service. Able to lead on the liaison and coordination with student systems business owners and stakeholders across the University to ensure alignment with business prioritisation, strategic direction and compliance More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
Hays
Student Systems Manager on a permanent basis. The IT Student Systems Manager will lead and manage the IT Student Systems Development team and will be responsible for the IT service ownership, including the development, enhancement, optimisation and maintenance of student systems. The postholder will oversee the integration between these systems and other external systems, ensuring that the systems meet … student systems, e.g.: SITS. Ability to manage, lead and develop a team to ensure that staff are effectively and flexibly deployed to deliver consistently high standards of support and customer service. Able to lead on the liaison and coordination with student systems business owners and stakeholders across the University to ensure alignment with business prioritisation, strategic direction and compliance More ❯
West Bromwich, West Midlands, UK Hybrid / WFH Options
Hays
below to send your CV and application. The IT Student Systems Manager will lead and manage the IT Student Systems Development team and will be responsible for the IT service ownership, including the development, enhancement, optimisation and maintenance of student systems. The postholder will oversee the integration between these systems and other external systems, ensuring that the systems meet … student systems, e.g.: SITS. Ability to manage, lead and develop a team to ensure that staff are effectively and flexibly deployed to deliver consistently high standards of support and customer service. Able to lead on the liaison and coordination with student systems business owners and stakeholders across the University to ensure alignment with business prioritisation, strategic direction and compliance More ❯
wideopen, north east england, united kingdom Hybrid / WFH Options
Openreach
engineers to provide compelling applications; build and integrate with backend systems and APIs; and contributing to the learning strategy for software engineering. The role is key to providing outstanding service to our customers by maintaining and improving the products we supply them with. What You'll Be Doing Supports on the implementation of technical solutions for both customers and … Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision … structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is More ❯
Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
are seeking a skilled and motivated Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to our customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of … solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
are seeking a skilled and motivated Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to our customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of … solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching More ❯
Job Description Welcome to the Revolution Zendesk exists to make it easy for businesses and customers to connect - and we believe that starts on the inside. Great customer experiences are powered by great managers. That's why we're not here to tweak around the edges. We're here to transform how managers lead, accelerate impact, and scale accountability … of Talent Strategy & Acceleration.This role isn't about maintaining the status quo - it's about redefining it. You'll challenge what leadership looks like in a global, high-growth, customer-obsessed company. You'll architect bold, business-aligned enablement that fuels exponential growth-across teams, geographies, and moments of change. This isn't just a leadership role. It's … you're ready to shape the future of managerial excellence - and activate a global, fearless community of leaders-this is your arena. The Opportunity At Zendesk, we know great customer experiences start with great leadership. That's why we're looking for a Director of Manager Enablement - a strategic builder who treats managers like internal customers and enables them More ❯
We are looking for native language level in: • Dutch • German • Swedish • Norwegian • Finnish • Danish What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings • Build rapport & nurture relationships with C-level prospects in EMEA region • Act as a main point of … contact for your clients and provide exceptional customer service. • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution • Ensure warm handover of qualified opportunities for bigger deal value to Account Manager to negotiate further 🌟 What’s In It For You? 💰 OTE up to £32,000 in Year 1 (base + bonus + uncapped More ❯
Fleetwood, Lancashire, England, United Kingdom Hybrid / WFH Options
Ruby Energy
senior stakeholder management and executive-level reporting skills. Governance, risk management, and benefits realisation expertise. Experience managing multi-disciplinary teams and external suppliers. Desirable experience: Background in energy, utilities, customer operations, or technology/system delivery. Professional certifications (MSP, PMP, PRINCE2, Agile). Proficiency with Jira, MS Project, and MS Office. Who are we? Launched in 2002, we’re … experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored More ❯