1 to 25 of 600 Remote/Hybrid ITIL Jobs

Senior Technology Service Manager

Hiring Organisation
Hackajob Ltd
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
BSIN integrations, and website support would bean advantage. Strong leadership skills with the ability to coach and develop teams and individuals Expertise in ITIL 4 processes Incident, Problem, Change & Release Management Excellent communication and stakeholder management skills Ability to manage complexissues,balance multiple prioritiesandwork effectivelyunder pressure. Experience of driving service … Ordnance Survey. Skills required for this role: Agile Principles, Agile Principles, Analytical Thinking, Azure Devops, Coaching, Communication, Finance, Functional Requirements, Information Technology Infrastructure Library (ITIL), ITIL Management, ITIL Practices, ITIL Processes, Mentoring Colleagues, Microsoft Azure DevOps Artifacts, Microsoft Azure DevOps Boards, Negotiation, Problem Solving, Procurement, Risk Management, Secure Software Development ...

Senior Technology Service Manager

Location
United Kingdom
BSIN integrations, and website support would be an advantage. Strong leadership skills with the ability to coach and develop teams and individuals Expertise in ITIL 4 processes Incident, Problem, Change & Release Management Excellent communication and stakeholder management skills Ability to manage complex issues, balance multiple priorities and work effectively under … Ordnance Survey. Skills required for this role: Agile Principles, Agile Principles, Analytical Thinking, Azure Devops, Coaching, Communication, Finance, Functional Requirements, Information Technology Infrastructure Library (ITIL), ITIL Management, ITIL Practices, ITIL Processes, Mentoring Colleagues, Microsoft Azure DevOps Artifacts, Microsoft Azure DevOps Boards, Negotiation, Problem Solving, Procurement, Risk Management, Secure Software Development ...

Technical Analyst

Location
United Kingdom
time management abilities. Certifications (Desirable) SC 400: Microsoft Information Protection Administrator. MS 500: M365 Security Administrator. AZ 900 or SC 900 (fundamentals). ITIL Foundation (for operational roles). Additional Info Additional interest include: Security Clearence To be successfully appointed to this role, must be eligible to obtain Security Check ...

Analyst II Infrastructure Services

Location
Greater London, England, United Kingdom
inventory controls. Excellent troubleshooting and problem-solving skills. Strong communication and stakeholder management abilities. Awareness of information security, compliance, and operational risk controls. Desirable ITIL Foundation certification. Microsoft Intune, Modern Desktop Administrator, or similar certifications. Experience within highly regulated environments. Knowledge of Active Directory, Azure Active Directory, and networking fundamentals. ...

Analyst II Infrastructure Services

Location
Greater London, England, United Kingdom
inventory controls. Excellent troubleshooting and problem-solving skills. Strong communication and stakeholder management abilities. Awareness of information security, compliance, and operational risk controls. Desirable ITIL Foundation certification. Microsoft Intune, Modern Desktop Administrator, or similar certifications. Experience within highly regulated environments. Knowledge of Active Directory, Azure Active Directory, and networking fundamentals. ...

3rd Line Support Analyst - Wintel/Active Directory

Location
Nottingham, England, United Kingdom
Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

SIAM Service Request Analyst

Location
Manchester, England, United Kingdom
service towers. Knowledge of ITSM best practices, including Request Management, Incident Management, Service Level Management, and Supplier Management, with a good understanding of ITIL frameworks. Experience monitoring service request performance, analysing trends, producing management information, and identifying opportunities to improve service quality and customer experience. Strong analytical, organisational, and problem ...

SIAM Change Analyst

Location
United Kingdom
organisational, problem‐solving, and communication skills Experience producing change metrics, compliance reporting, and management information to support service governance and decision‐making Knowledge of ITIL frameworks, SIAM operating models, and enterprise digital platforms (e.g. Microsoft ecosystem) is beneficial We are a Disability Confident Employer Capgemini is proud ...

SIAM Change Analyst

Location
Manchester, England, United Kingdom
audiencesExcellent analytical, organisational, problem-solving, and communication skillsExperience producing change metrics, compliance reporting, and management information to support service governance and decision-makingKnowledge of ITIL frameworks, SIAM operating models, and enterprise digital platforms (e.g. Microsoft ecosystem) is beneficialWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident ...

3rd Line Support Analyst - Wintel/Active Directory

Location
Nottingham, England, United Kingdom
Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

Senior Solution Architect

Location
Cheltenham, England, United Kingdom
experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

SIAM SACM Analyst

Location
United Kingdom
reliable configuration information. Strong knowledge of ITSM practices, including SACM, Change, Incident, Problem, Release, and Service Level Management, supported by a good understanding of ITIL best practices. Ability to analyse asset and configuration data, identify risks, discrepancies, and compliance issues, and drive improvements to data quality and process effectiveness. Excellent ...

SIAM Service Reporting and Service Level Analyst

Location
Manchester, England, United Kingdom
across multiple suppliers and service towers.Knowledge of ITSM best practices, including Service Level, Incident, Problem, Change, and Supplier Management, with a good understanding of ITIL frameworks.Experience producing, analysing, and presenting service performance reports, dashboards, SLAs, KPIs, and management information for operational and business stakeholders.Strong analytical skills with the ability ...

Technical Project Manager

Location
Milton Keynes, England, United Kingdom
definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall. Tools such as MS Project. IT service management approaches such as ITIL v4. THE PERSON Experience of Project Management in Defence & Security and/or other Government Departments. Degree (or equivalent) in a numerate subject such ...

Technical Support Manager

Location
Milton, England, United Kingdom
scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

Technical Support Manager

Location
Cambridge, England, United Kingdom
scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

SIAM Capacity Analyst

Location
Manchester, England, United Kingdom
presenting insights to technical and business stakeholders.Strong understanding of ITSM practices, particularly Capacity, Incident, Problem, Change, and Service Continuity Management, supported by knowledge of ITIL frameworks.Strong analytical, stakeholder management, problem-solving, and communication skills, with experience working with suppliers to improve performance and capacity outcomes.We are a Disability Confident EmployerCapgemini ...

Incident & Knowledge Analyst

Location
United Kingdom
multiple suppliers and support teams. Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks. Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency. Strong analytical, organisational ...

Incident & Knowledge Analyst

Location
Manchester, England, United Kingdom
multiple suppliers and support teams. Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks. Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency. Strong analytical, organisational ...

Incident & Knowledge Analyst

Location
Inverness, Scotland, United Kingdom
across multiple suppliers and support teams.Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks.Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency.Strong analytical, organisational, and communication skills ...

Service Desk Supervisor

Location
Manchester, England, United Kingdom
change Customer engagement & stakeholder management dealing with escalationsConflict management People and team management including development of people Appropriate knowledge and certifications (e.g. managing people, ITIL v3/v4, Service Desk Manager) Experience of using ITSM tools (e.g. ServiceNow) to manage team activity including creating reports Experience with: Microsoft products such ...

Cloud & Infrastructure Engineer

Hiring Organisation
Nationwide Recruitment Service & HR Careers
Location
B3, Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
from candidates with relevant practical experience: Microsoft Azure Fundamentals (AZ-900) or equivalent. Microsoft 365 Fundamentals (MS-900) or equivalent. CompTIA Network+ or Security+. ITIL Foundation certification. Relevant degree, apprenticeship or professional IT qualification. What We're Looking For Strong troubleshooting and problem-solving skills. A proactive and customer-focused ...

SIAM SACM Manager

Location
Manchester, England, United Kingdom
reliable configuration information.Strong knowledge of ITSM best practices, including SACM, Change, Incident, Problem, Release, and Service Level Management, with a solid understanding of ITIL frameworks.Ability to analyse configuration, asset, and service performance data to identify risks, compliance issues, improvement opportunities, and drive enhanced operational resilience.Excellent leadership, stakeholder management, and communication ...

SIAM Service Reporting and Service Level Analyst

Location
United Kingdom
multiple suppliers and service towers. Knowledge of ITSM best practices, including Service Level, Incident, Problem, Change, and Supplier Management, with a good understanding of ITIL frameworks. Experience producing, analysing, and presenting service performance reports, dashboards, SLAs, KPIs, and management information for operational and business stakeholders. Strong analytical skills with ...

Application Support Engineer

Location
Reading, England, United Kingdom
Server 2016+ Active Directory experience ServiceNow or related ITSM tool knowledge Dynatrace or other monitoring tools Understanding of cloud platforms and basic programming integrations ITIL V4 Foundation Certification Microsoft certifications (e.g., Azure Fundamentals/Administrator) Vendor-specific CRM/ERP certifications Security Clearance High Level Clearance is mandatory for this ...