North London, London, United Kingdom Hybrid / WFH Options
Rushworth Associates Ltd
systems, mobile phones, tablets & other user computing devices & printers. Unified communication & VoIP Technology & some knowledge of Telephony solutions. Youll have relevant IT experience including ITIL, CCNA, possibly CMSS, Microsoft & Azure certifications or a Degree, preferably in Computer Science, and have migrated from on-prem to public Cloud with a solid more »
or experience with project management methods such as PRINCE2. An understanding of AGILE techniques and how they drive innovation Knowledge or experience of an ITIL service environment Experience in the use of business process improvement (BPI) techniques to ensure that requirements for systems take into account opportunities for improving effectiveness more »
Carlisle, England, United Kingdom Hybrid / WFH Options
Cumberland Building Society
team management skills to coordinate cross-functional teams and drive collaboration, along with proven experience in IT Service Management. Demonstrate a deep understanding of ITIL framework and practices to ensure effective IT operations. Experience of working in technical teams delivering and supporting complex solutions. Experience of creating, developing and managing more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
communication skills and the ability to work in a team Excellent problem solving and analytical skills Desirable: Previous experience with a Managed Service Provider ITIL Certification or Experience Microsoft MCP or equivalent What will your role look like? Your role will be key to delivering effective 1st and 2nd line more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Alto Networks Certified Network Security Engineer (PCNSE), Juniper Networks Certified Specialist, or F5 Certified Administrator. Experience with other network technologies and vendors. Familiarity with ITIL framework and service management best practices. You will also benefit from having: Juniper Mist or other cloud platform F5 Load balancers Avaya Telephony Cisco ISE more »
tools. MS DPM, Azure backups, and other backup solutions. Ticketing solutions/Incident Resolution. Demonstrable documentation skills (reports, policies, procedures, workflows). Desirable qualifications: ITIL v4, MCSE, CCNA/CCNP, Prince2/Agile and ISO 27001 knowledge. (If not this can be taught). Benefits: Salary up to £50K, pension more »
West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
West Bromwich Building Society
focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS. Understanding of ITIL, including incident management, change management and configuration management. Vulnerability Management. Please view the attached Job Profile for more details on the Key Responsibilities and Skill more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Hays Technology
an excellent fit! What you'll need to succeed Experience of working in 1st/2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and containers. End user hardware setup, configuration, troubleshooting and diagnostics. more »
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
JNC Recruitment Ltd
Administration in a hybrid cloud environment MS Azure, O365 VMware vSphere/VMware Cloud Director, Microsoft Configuration Manager and Endpoint Manager PowerShell scripting ITIL Networking Fundamentals - Palo Alto and Cisco Bonus extra skills include: MS Defender/MS Defender for Cloud TenableVulnerability Management, or other Vulnerability Management tool Knowledge of more »
deployment, and optimisation. Knowledge of virtualisation technologies (e.g., VMware, Hyper-V). Knowledge of backup technologies including Veeam & Arcserve. Good to Have Knowledge of ITIL Framework. Experience with Sophos Anti-Virus. SIEM knowledge. Microsoft Intune. MFA tools. Compensation & Benefits Starting salary of £42k with annual salary reviews and a more »
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP more »
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP more »
s technology?products, including Azure, Microsoft/Office 365, Windows Server, Active Directory and Hyper-V Automation and scripting experience Experience working within an ITIL-based Managed Service environment and its core processes such as ticket management and time recording Able to validate, produce and maintain detailed technical documentation Solid more »
Stanmore, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
Lambeth, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
Holborn, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
King's Cross, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
City of London, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
City of Westminster, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
West End of London, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
Experience and working knowledge of Windows Server 2016, 2019 & 2022 (including services such as ADFS, DNS, Certificate Services, Hyper-V, IIS etc.) Advantageous COBIT, ITIL and/or TOGAF exposure is desirable. 1+ years working with Exchange & SharePoint Server in standalone & hybrid modes Working knowledge of Exchange 2010 through to more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Navisite
users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may include more »
Ellesmere Port, United Kingdom Hybrid / WFH Options
Cheshire and Wirral Partnership NHS Foundation Trust
education ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or customer more »
Reading (Hybrid), United Kingdom Hybrid / WFH Options
NHS South Central and West Commissioning Support Unit
to hear from you soon. Thank you for reading. Person Specification Values & Behaviours Essential Patient First - Customer Excellence Aspirational Collaborative Insightful Respectful Education Desirable ITIL Foundation Level Certificate Knowledge & Experience Essential Degree (or equivalent) in IT, Information Systems, related subject, or 2 years in a relevant role Good general level more »