126 to 150 of 306 Remote/Hybrid ITIL Jobs

fundamentals/PowerShell scripting/Experience with monitoring platforms and infrastructure automation tools. Desirable Skills Azure or AWS infrastructure Infrastructure as Code (Terraform, Ansible) ITIL certification Networking People (UK) is acting as an Employment Business in relation to this vacancy. ...

model (offshore, account, customer) experience would be a plus.Experience in working in a multi-national/multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions.Ability to handle/negotiate with customers and/or senior Account personnel. Excellent Documentation ...

measurable outcomes. Experience collaborating effectively with senior stakeholders across Finance, Commercial, Product, Technology, Engineering, and Operations teams. Desirable: Professional certifications such as PMP, Prosci, ITIL, or relevant vendor‐specific qualifications. Experience operating within global, multi‐entity, or regulated business environments. Background in enterprise systems consulting, systems integration, or technology transformation ...

suppliers and stakeholders. Ensure effective governance, cyber security, business continuity and risk management. About You: Significant ICT Service Delivery or ICT Operations Management experience. ITIL qualified (Foundation or above). Project Management qualification (PRINCE2, Agile or similar). Strong leadership, stakeholder management and communication skills. Local Government or public sector ...

awareness of tools in categories like ITSM, ESM, service desk, ticketing platforms, knowledge management, and workflow automation Preferred Qualifications Familiarity with service management methodologies (ITIL, service catalog design, SLA frameworks, incident/request workflows) Background selling displacement deals or helping customers migrate from legacy enterprise software Understanding of AI‐powered ...

networks, telecommunications or hardware support Understanding of IT Service Management, configuration management and knowledge management Strong communication, prioritisation and stakeholder management skills ITIL Foundation v4 or above is highly desirable. Programming, hardware installation, telecommunications and networking experience are also advantageous. Apply now if you have hands-on telemetry, SCADA ...

exploration and correlation; ability to leverage Heap to assess user impact and prioritize remediation. Familiarity with ITSM tooling (e.g., Jira Service Management) and ITIL‐aligned incident and problem management processes. Strong communication skills; clear, concise documentation; collaborative approach focused on reducing toil, increasing automation, and raising the quality bar. Nice ...

Experience Pharmaceutical, biotechnology or medical device manufacturing. Manufacturing Systems, MES, LIMS, ERP or Operational Technology (OT). IT Service Management and Business Continuity Planning. ITIL, PRINCE2, PMP, Agile or similar professional certifications. Why Join? Influence technology strategy at both site and regional level while supporting the manufacture of medicines that ...

Experience working within a professional services environment. Experience with, and ideally practitioner-level certification in, PROSCI or equivalent change management methodologies. Experience working within ITIL environments. Experience delivering projects using PRINCE2 or waterfall methodologies. Experience working within Agile delivery environments. Previous experience with Agile and Lean practices. An interest ...

investigation, troubleshooting and customer communication What you need to bring 3+ years in a senior support, service desk or ITSM role. Working knowledge of ITIL Incident and Problem Management, applied pragmatically Hands-on administration of an enterprise ITSM platform (Zendesk, Jira Service Management, Freshservice, ServiceNow or similar) - workflows and reporting ...

overall user experience. If you're keen on this opportunity then please apply with an updated CV! Key Experience Needed Strong knowledge of ITIL/IT Service Management processes Experience coordinating Major Incidents and Change Management Experience with Problem Management and Continual Service Improvement Knowledge of Service Catalogue and Request ...

Experience Proven hands-on experience implementing, configuring, and optimising ManageEngine solutions (particularly ServiceDesk Plus ). Strong understanding of IT Service Management (ITSM) principles and ITIL best practices. Experience conducting technical audits and producing actionable recommendations. Excellent stakeholder management and communication skills. Ability to work independently and provide objective, unbiased consultancy. ...

model design Workshop facilitation Design Thinking AI, GenAI and automation opportunities Miro and/or Mural Desirable experience includes BMC Helix, BMC Remedy, ITSM, ITIL and Public Sector environments. In return: £550 - £600pd (Inside IR35) Initial 9 month contract Hybrid work (Home and travel to UK Client sites as required ...

principles. Experience managing complex stakeholder landscapes, suppliers, and secure engineering environments. Degree in Electrical Engineering, Aerospace Engineering, Physics, Applied Electromagnetics, or similar technical discipline. ITIL, PRINCE2, APM or equivalent experience. Desirable SAFe or Agile delivery experience. Knowledge of EM simulation methods including MoM, FEM, FDTD, Physical Optics, and hybrid ...

principles. Experience managing complex stakeholder landscapes, suppliers, and secure engineering environments. Degree in Electrical Engineering, Aerospace Engineering, Physics, Applied Electromagnetics, or similar technical discipline. ITIL, PRINCE2, APM or equivalent experience. Desirable SAFe or Agile delivery experience. Knowledge of EM simulation methods including MoM, FEM, FDTD, Physical Optics, and hybrid ...

working with user stories Agile project management qualification preferred Desirable Experience of achieving business results through a globally dispersed team in a matrix environment ITIL Certification Desirable Main Responsibilities: Product/service development & delivery Consultancy, analysis & problem-solving Relationship & stakeholder management Financial management Leadership & management They will keep people informed ...

wholesale broadband business Knowledge of OSS/BSS systems, ticketing tools, and service monitoring platforms Understanding of SLA management and service performance reporting ITIL, CCNA, or equivalent industry experience Experience supporting major incidents or working in a service operations/NOC-style environment ...

will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents and service requests. Diagnose and resolve hardware, software, networking … issues across hardware, software, networking and end-user technologies. Strong analytical and problem-solving skills with experience resolving complex technical issues. Experience working within ITIL-aligned support environments. Experience using ITSM platforms to manage incidents and service requests. Strong interpersonal and communication skills with the ability to engage effectively with ...

Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber … automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...

building and scaling teams. In-depth knowledge of IT infrastructure, cloud services, enterprise applications, development and security technologies. In-depth knowledge of Agile, SDLC, ITIL and COBIT frameworks. Strong understanding of data protection regulations, information security standards and cyber risk management. Demonstrable experience leading digital transformation and systems integration projects. ...

scale, regulated, or complex project environments.* Track record of providing **architectural assurance and oversight for supplier-delivered solutions**.Desirable* Professional certifications such as TOGAF, ITIL, or cloud vendor certifications (AWS, Azure, GCP).* Experience within the nuclear, energy, or similarly regulated sectors.**Additional information** Join us at Assystem ...

Microsoft 365 technologies Experience delivering business change, digital transformation and process improvement initiatives Desirable experience includes: PRINCE2 Practitioner, APM PMQ or similar qualification ITIL certification PMO development and governance experience Lean process improvement knowledge What you'll get in return This is an excellent opportunity to join an organisation undergoing ...

designed and operating effectively to manage risk, support compliance, and meet regulatory and organisational requirements. Oversee adherence to relevant frameworks and standards (e.g. ITIL, COBIT, ISO 27001, data protection requirements). Provide governance oversight for IT change, risk management, and service management activities. Identify, assess and mitigate IT related risks ...

complex environments Excellent stakeholder management and communication skills, able to bridge technical and business discussions Knowledge of industry standards, frameworks, and methodologies (e.g., TOGAF, ITIL, or similar) Maximo(design, implementation, and integration) is a bonus Experience with cloud platforms (AWS, Azure, or GCP) and integration approaches (APIs, middleware, microservices) Familiarity ...

.NET/ASP.NET/.NET Core SQL Server & NoSQL technologies AWS and/or Azure Linux, networking and virtualisation Experience with TOGAF, Agile and ITIL environments Ability to work within highly secure environments Essential Requirement Candidates must hold active transferable DV clearance with a minimum of 12 months remaining validity. ...