Mc Lean, Virginia, United States Hybrid / WFH Options
Gridiron IT Solutions
Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation. Desired: ITIL 4 certification Configuration Management experience. Configuration Management certifications. Project Management Professional (PMP) certification. Other ServiceNow certifications. Graphics design or UX/UI design experience. Experience More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Amentum
Master's preferred; other work experience and certifications considered in lieu of degree requirements Minimum Years of Experience: 5 years of experience Required Certifications: ITIL 4 Foundation Certified or willing to complete one year from hire Preferred: • Experience with Oracle Cloud Infrastructure (OCI) • Experience with Google Cloud Platform (GCP) • Experience More ❯
London, England, United Kingdom Hybrid / WFH Options
Audley Travel
compliance of Finance and Reporting applications. Manage, prioritize and fulfil service requests, incidents, and enhancements. Coordinate with other IT teams to ensure alignment with ITIL-based service management processes. Monitor and validate key operational processes and reports integrated with Dynamics 365 Finance to ensure timely processing with accurate data. Collaborate More ❯
recovery solutions. Experience of automation (PowerShell required; Microsoft Power Apps is desirable). Azure accreditation (Microsoft Certified: Microsoft Azure Administrator or similar) is desirable. ITIL v4 experience is required, preferably with associated accreditation. 3+ years of experience in similar roles. 3+ years of experience in a Customer Support role. If More ❯
London, England, United Kingdom Hybrid / WFH Options
FirstBank UK Limited
days ago IT Support Analyst - core banking applications City Of London, England, United Kingdom 1 day ago IT Support Technician (Helpdesk) - 1st & 2nd Line – ITIL & CompTIA certs - MUST drive We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of More ❯
Basildon, England, United Kingdom Hybrid / WFH Options
Investigo
recovery solutions. Experience of automation (PowerShell required; Microsoft Power Apps is desirable). Azure accreditation (Microsoft Certified: Microsoft Azure Administrator or similar) is desirable. ITIL v4 experience is required, preferably with associated accreditation. 3+ years of experience in similar roles. 3+ years of experience in a Customer Support role. If More ❯
Inverurie, Scotland, United Kingdom Hybrid / WFH Options
Energy Job Search
development experience. Experience with RegEx. Excellent written and spoken English communication skills. Experience in IT support environments (both SD and onsite). Familiarity with ITIL framework and terminology; certification is a plus. Ability to communicate technical information effectively to non-technical users. Desired Characteristics Self-motivated, capable of working with More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
queue management. Working on root cause analysis (Problem Management) and maintains high level security for servers. Keep the servers with industry security standards, Apply ITIL process throughout the lifecycle of server administration and implementations (Incident, Change, Problem Management) Experience in Building and migrating Physical and Virtual servers (Hyper-V and More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
Intune, MS Defender o Network architecture, VPN, Firewalls, Routers o Virtualisation platforms o Backup and recovery solutions o Linux and macOS environments Familiarity with ITIL framework and process-driven service delivery. Strong communication, stakeholder management, and leadership skills. Comfortable working across time zones and in a high-availability environment. This More ❯
/or remote support) (Printing devices is a plus) Minimum 6 months working in supporting electro-mechanical devices. Preferably Certified in (LSS Green Belt, ITIL Foundation, CompTIA, Cisco CCNA, Microsoft Servers and active directory, Linux or Mac OS devices. Intermediate level working knowledge of the Microsoft Office Suite. Required Language More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
PRINCES
reports on support issues. Excellent problem solving skills. Project Management experience. Appetite for continuous improvement and an attention to detail. Knowledge and appreciation of ITIL foundation principles. Excellent communications skills Ability to make key decisions to ensure availability of core IT communications infrastructure. Benefits: Cash Car allowance 25 days annual More ❯
801. 5+ years of experience managing server environments and Cisco networks. Familiar with tools like Nagios, Wireshark, Nmap. Solid experience in IT change management (ITIL framework). Knowledge of SQL Server, IIS, Linux environments, and scripting for automation. Strong communication skills in English (spoken and written). A collaborative, detail More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
management processes. Ability to interpret data into trends and actionable insights. Familiarity with infrastructure components (e.g., databases, firewalls, servers, networks). Working knowledge of ITIL practices. Basic SQL and familiarity with Microsoft SQL Server. Knowledge of analytics tools like Omniscope. Understanding of Remedy or similar ticketing systems. Ability and willingness More ❯
Woking, England, United Kingdom Hybrid / WFH Options
Capgemini UK
cost efficiency. A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams. A good understanding of ITIL (V3/V4) processes and service management best practices. Awareness of cloud and end-user services, and how they contribute to operational success. A proactive More ❯
Lyndhurst, Hampshire, United Kingdom Hybrid / WFH Options
Qualserv Consulting Limited
server and writing SQL queries. Experience working with data and integrating systems. Experience working on and technically leading projects. Broad understanding and awareness of ITIL principles and practice, especially in Incidents, Problems, and Changes. Excellent analytical ability to solve complex functional and technical problems. Ability to manage conflicting demands, resolve More ❯
London, England, United Kingdom Hybrid / WFH Options
Capgemini
delivery models; o On Site Client Delivery o Engagement Management of a single, medium-large client engagement o Multi- vendor delivery model o Traditional ITIL and Agile Delivery Models o Service Introduction o Multi Technology on-premise and cloud Your Security Clearance To be successfully appointed to this role, it More ❯
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
EquiSoft inc
use of or support of complex applications Experience of web-based applications Experience of providing application support for non-technical users Experience in an ITIL environment Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is More ❯
Cambourne, England, United Kingdom Hybrid / WFH Options
Remotestar
paced, high-energy, team-oriented environment. Proficiency in multitasking and performing effectively under pressure. Language proficiency: Brazilian Portuguese (Preferred), English (Fluency), Spanish (Fluency) Preferred ITIL Certification and Agile Methodology Certification. #J-18808-Ljbffr More ❯
London, England, United Kingdom Hybrid / WFH Options
Made Tech Limited
ZenDesk, PagerDuty and/or JIRA Service Desk Experience of working with agile methodologies and agile ways of working You’ll have experience of ITIL methodologies and terminology You’ll have experience of tiered and/or swarm models of incident management You will have experience with JavaScript and Java. More ❯
London, England, United Kingdom Hybrid / WFH Options
Equiniti
with 3rd party service providers to manage IT service solutions. Good knowledge of information security practices within the financial services IT industry. Knowledge of ITIL and Service Management Principles The following would also be beneficial: Working with contact centre solutions, especially cloud platforms such as Five9 Security Management and Monitoring More ❯
London, England, United Kingdom Hybrid / WFH Options
Audley Travel Ltd
compliance of Finance and Reporting applications. Manage, prioritize, and fulfill service requests, incidents, and enhancements. Coordinate with other IT teams to ensure alignment with ITIL-based service management processes. Monitor and validate key operational processes and reports integrated with Dynamics 365 Finance to ensure timely processing with accurate data. Collaborate More ❯