226 to 250 of 262 Remote/Hybrid ITIL Jobs

Moodle Developer 6-Month FTC Hybrid Working - Warwick £47,500 - £56,500 per annum Our client within the Education Sector is seeking an experienced Moodle Developer for a 6-month fixed-term contract. This role ...

delivery (epics, user stories, sprint support) Skills and experience You’ll bring: Strong hands-on experience with ServiceNow, Halo or similar Solid understanding of ITIL across the service lifecycle (ITIL v3 Foundation minimum) Experience integrating platforms using REST/SOAP APIs Knowledge of infrastructure and application discovery tools Strong analytical ...

FS Technology Consulting - AI and Data - Data Architect - Manager - Dublin Location: Dublin 2 Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help ...

observability and IT Event Management to deliver excellent results across a varied IT estate. Youll have knowledge of network fundamentals and possess the ITIL Foundation, having the ability to work well independently but also as part of a team to problem solve and innovate. With a focus on quality, youre … essential) Experience with Windows Servers operating systems (essential) Awareness of agile development methodologies (essential) Experience with scripting languages such as Python or PowerShell (desirable) ITIL Foundation or working towards (desirable) At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate ...

experience with ServiceNow, including CMDB/AMDB data models Solid understanding of data architecture and data lineage concepts Knowledge of I TSM/ITIL frameworks and IT asset management Ability to read and interpret technical materials such as scripts or configurations Nice to have Experience in financial services or large … enterprise environments Agile or programme management experience ServiceNow, ITIL, or data visualisation certifications If this is a strong fit, and you can commit to 3 days per week in Glasgow, please apply via the link. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. ...

internal teams and account managers to support client roadmaps and service quality. Support recruitment, onboarding, and training of new team members. Maintain and refine ITIL-aligned processes , documentation, and service desk standards. To succeed in this role, you'll need: Experience managing an IT Service Desk or Service Delivery function … MSP. Strong leadership and people-management skills with a calm, structured approach to escalations. Solid understanding of IT operations and ITSM frameworks (e.g., ITIL). Excellent communication skills and the ability to prioritise effectively in a fast-paced environment. Familiarity with tools such as ConnectWise Manage, NinjaOne (advantageous ...

reliability modelling. Develop and maintain a robust operational readiness framework, encompassing SLI/SLO/SLA monitoring, incident management, and readiness assessments alongside existing ITIL teams. Develop a strong multi-skilled team that can support our applications and build cross-functional knowledge bases for support that champion a DevOps … call rotas and ensure sufficient support capacity and escalation points are available. What we’re looking for: Experience working within both Agile and ITIL frameworks. Experience in working with DevOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in the areas ...

platforms Knowledge of GridOS ecosystem and DERMS integration Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2) Cloud/hybrid environments (Azure, AWS) Certifications: ITIL, Security+, or utility-specific systems training Scripting/automation: Python, Bash, PowerShell Key Responsibilities L2/L3 support for DERMS applications, integrations, and services Monitor … scalability, and cybersecurity Maintain knowledge base, SOPs, and runbooks Support DER aggregation, forecasting, optimization, scheduling, and dispatch Participate in 24x7 on-call rotation Follow ITIL incident, problem, and change management processes Required Qualifications Bachelor’s degree in Electrical Engineering, Computer Science, or related field (or equivalent experience) 3+ years ...

Methodology Knowledge: Proficient in project planning techniques such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree ...

capital lines. - Ensure compliance with security, patching, and configuration standards, including Cyber Essentials Plus, and deliver defined availability targets (e.g. 99.99%). - Apply ITIL, DevOps, and SRE principles to manage major incidents, lead service restoration, and strengthen operational resilience Required Skills/Experience: - Proven background in leadership and team management … including data centres, networks, cloud platforms (Microsoft based) and operational tooling. - Strong vendor management skills - Proficiency in Agile methodologies. - Strong experience of working within ITIL environments. IT Infrastructure Manager (Operations) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited ...

users. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL best practices. What you'll do Team Leadership: Lead, mentor, and manage the deskside support team, including L1 and L2 support engineers. Assign tasks, monitor … with other IT teams to ensure seamless service delivery. Process Management: Develop and maintain standard operating procedures (SOPs) for deskside support. Ensure adherence to ITIL best practices and organizational policies Identify and implement process improvements to enhance service efficiency and effectiveness. Incident and Problem Management: Oversee the management of incidents ...

Microsoft 365, Windows 10/11, and Windows Server (2016-2022), remote access, and general infrastructure troubleshooting. Excellent training and professional development opportunities, including ITIL and Microsoft certifications. The Person: Proven IT support experience in a customer-facing or field-based role. Confident troubleshooting across desktop, network, and server environments. … Strong knowledge of Microsoft technologies and network fundamentals (TCP/IP, LAN/WAN, DNS). Full UK driving license ITIL Foundation certification is desirable but not essential. Reference Number: BBBH263333 To apply for this role or to be considered for similar positions, please click "Apply Now" or contact ...

Azure 365 contacts Day to day management of the internal helpdesk to communicate with users for incidents, problems and change requests Work within ITIL based SLA (service level agreement) delivery Data and software testing for key projects About You . Experience in software or IT support roles Working knowledge … ITIL framework Strong communication and people-focused support skills Ability to collaborate effectively across teams Proactive approach to problem-solving and self-development Due to close links to the UK Home Office our client will require all successful candidates to go through SC Clearance. Candidates must be UK citizens, have ...

dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. Key Skills required … Proven experience as a Service Operations Manager, Supplier Manager or Service Desk Operations Manager. Experienced with incident and problem processes. ITIL qualified Good knowledge of Service Desk Excellent track record of managing suppliers in reaching successful outcomes. Self-starter with a proactive attitude This is a great opportunity to join ...

Technical Support Team Leader - MSP, ITIL, Service Desk Management Birmingham (Hybrid - 3 days in office) £40,000 - £50,000 + Benefits A growing Managed Service Provider (MSP) based in Birmingham is seeking a proven Technical Support Team Leader to take ownership of their Service Desk function. This … automation, and process optimisation Contribute to strategic planning and performance reporting at board level Build a positive and accountable team culture aligned with ITIL frameworks Maintain strong working relationships with internal project teams and customers Key Skills and Experience Proven experience as a Technical Support Team Leader , ideally within ...

efforts, including roadmap development, sequencing, and risk management. Provide transparency into delivery progress, risks, and outcomes using metrics and dashboards. Service & Operational Alignment: Incorporate ITIL service management principles into product delivery to ensure operational readiness and service continuity. Balance feature development with technical debt, reliability, and operational excellence Collaborate with … proficiency with Jira and Confluence for backlog management, reporting, and documentation Strong knowledge of Agile frameworks and methodologies (Scrum, Kanban, SAFe) Working knowledge of ITIL foundations and service management frameworks Solid experience with project management practices, including scope, risk, and dependency management. Excellent communication, facilitation, and stakeholder management skills Domain ...

support * Enterprise Next-Generation Firewalls (NGFW) * Troubleshooting Fortinet deployments (FortiManager, FortiGate, SASE) * Routing protocols (OSPF, BGP, EIGRP, ISIS) and LAN switching (VLANs, STP, PVST) * ITIL-aligned change management and incident resolution You're someone who: * Certified on Fortinet NSE7 or FCSS SD-WAN * Strong analytical and troubleshooting skills * Excellent communication … SDWAN solutions * Root cause analysis and preventative recommendations * Escalation management and vendor coordination * Change request review and implementation (MACD) * Stakeholder communication and progress updates * ITIL-aligned operational practices Key responsibilities: * Own and resolve escalated incidents on Fortinet SDWAN deployments * Provide regular updates on resolution progress to stakeholders and customers * Join ...

solutions fit seamlessly into the wider IT framework. To enhance your career, youll undertake a number of IT professional qualifications or certifications, such as ITIL, and other Architecture, Governance related Certifications - giving you the technical foundations to progress. This programme is designed to develop you into a future Solution Designer … interest in design, analytics, strategy and systems thinking. Youll also have a n awareness of architectural standards and methodologies and an understanding of ITIL procedures as implemented by NFU Mutual or a willingness to work towards it, and the ability to build and maintain effective relationships with senior stakeholders. ...

mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working … Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project delivery frameworks (e.g. PRINCE2) We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked ...

/IP, routing (BGP/OSPF helpful), NAT, VPN concepts Skilled troubleshooting ability using logs, packet capture, and CLI diagnostics Experience operating within ITIL-style change management and incident processes Strong documentation skills and ability to communicate clearly to technical/non-technical stakeholders Desirable Skills (Nice to Have): Palo … patterns Experience in regulated environments (finance, healthcare, government, critical infrastructure) Certifications: Palo Alto PCCSA/PCNSA/PCNSE (highly desirable) ITIL Foundation (helpful) Security certs: CompTIA Security+, CISSP, CCNP Security (nice to have ...

Simple Technical English Understanding of through-life support standards (e.g. DEF STAN 00-600, 00-40, 00-42, MIL-STD-217F, KiD) Knowledge of ITIL v3 or v4 Degree or HND/HNC qualified THE BENEFITS Competitive salary and benefits package Hybrid working model Exposure to complex, safety-critical defence … application to our client in conjunction with this vacancy only. KEY SKILLS Technical Author, Technical Publications, JSPs, S1000D, Simple Technical English, ILS, DEF STAN, ITIL ...

SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate examples where this has been done ServiceNow … required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best practice, Industry trends and use of ServiceNow Keeping abreast of industry trends in Service Management and developments in the ServiceNow portfolio Sharing ...

The NIT Specialist will work collaboratively within a team to ensure the efficient and accurate operation of the assigned department, maintaining full compliance with all internal policies and external regulatory requirements. This role requires a ...

Location:Hybridrole-Hatfield,MiltonKeynes,Nottingham MustbeSecurityClearedorbeabletoattainit Lifeontheteam YoulljoinacollaborativeITOperationsteamwhereITAssetManagementplaysastrategicroleincontrollingcost,reducingrisk,andsupportingbusinessdecisions.Theteamworkscloselywithprocurement,finance,security,andtechnicalteams,withastrongfocusoncontinuousimprovement,dataquality,anddoingthingsefficientlyandeffectively. Whatyoulldo Managetheend-to-endlifecycleofhardwareandsoftwareassets MaintainaccurateassetandCMDBdatausingITAMandITSMtools Ensurecompliancewithsoftwarelicensing,governance,andregulatoryrequirements Supportinternalandexternalauditsandriskmitigationactivities Analyseassetusagetoidentifycostoptimisationopportunities Produceclearreportingoninventory,compliance,usage,andfinancialimpact Supportbudgeting,forecasting,andvendordiscussionswithdata-driveninsights ImproveITAMprocesses ...

developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Proficient in financial management with practical experience of budget management. Where you’ll work: Right ...