26 to 50 of 314 Remote/Hybrid ITIL Jobs

data from ITSM, billing and provisioning systems to build insight, not just reports. • Proficiency in ITSM, CRM, order management and billing platforms; familiarity with ITIL service management principles. • Collaborative working style with a track record of driving outcomes through cross-functional teams. Desirable • Strong ISP and hosted VoIP knowledge, including ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ...

Certifications Bachelors or Masters degree in Information Systems, Engineering, or Business. SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred. TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantage. Why DXC Technology? At DXC, we believe in empowering our people to drive ...

enhance decision-making. Education/Certification: A Bachelor’s degree (B.A. or B.S.) or 5+ years of equivalent industry experience; Microsoft Certified Professional or ITIL v3/v4 certifications are a plus. What We Offer (Benefits) Shifts: Standard shift pattern is 11:30 - 20:00 . Location:UK - Home-based ...

Microsoft Office applications Experience with iOS and Android mobile device operating systems Desirable 1-2 years experience in a Service Desk Role Familiar with ITIL principles and standards such as reporting and incident management Experience in IT Service Desk ticketing systems Understanding of Microsoft Active Directory for managing users ...

support environments Good working knowledge of Microsoft 365 administration and troubleshooting Strong customer service and communication skills Experience using IT ticketing systems Exposure to ITIL or structured IT service management frameworks - desirable Calm and structured when handling incidents or customer queries Strong at prioritisation and managing multiple tickets effectively Customer ...

routers, switches) Experience supporting Windows Desktop, Microsoft 365 and Active Directory Advanced knowledge of Microsoft suite of products Qualifications (not essential) Microsoft 365 Fundermentals ITIL knowledge or certification CompTIA IT Fundamentals+ (ITF+) Customer service training Why Join? Be part of a friendly, forward-thinking team making a real impact ...

attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist - Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules." If you are interested ...

attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist - Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules. All profiles will ...

/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ITIL) is desirable Experience in delivering services in line with SLAs and working with third parties Technical skills, including desktops, laptops, thin clients, locally installed software ...

service performance - Strong stakeholder and customer management skills - Ability to handle escalations and complex service issues - Balance of operational delivery and strategic improvement Desirable - ITIL certi8ication or equivalent experience - Experience supporting ISO audits Attributes - Strong people leadership and communication skills - Customer-focused and accountable - Calm under pressure with sound decision ...

optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating ...

risks and service improvements Maintain accurate service documentation and ensure delivery remains compliant with contractual and internal standards What you need to be successful ITIL Qualified Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft Certified: Microsoft 365 Fundamentals (MS-900) Experience working with Clients, Vendors and Partners Proven experience working with ...

delivery partners, and cross-functional teams Experience working in regulated, security-focused, or large enterprise environments Desirable Experience Familiarity with Agile and/or ITIL delivery frameworks Exposure to Zero Trust or identity‐centric security models Knowledge of Azure and hybrid identity environments Background in regulated sectors such as Public ...

Bring: Solid experience in a management role within IT service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors ...

rules for all functions/levels and the introduction of suitable toolsets to enable successful configuration management. Relevant certifications in but not limited to ITIL, PMP or Agile methodologies. Familiarity with configuration management tools: GitHub, Argo, QUAY, WindChill. Experience in a leadership role within complex, multi-disciplinary programmes. A high ...

Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call ...

Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call ...

Ability to assess service risks and recommend practical solutions Strong communication, negotiation, and challenge skills Self-sufficient and able to work independently Desirable Skills ITIL/ITIL4 Foundation (or willingness to obtain) Project delivery or service management experience Risk management awareness Strong Excel, PowerPoint, and Microsoft Office skills Please apply ...

Knowledge of TDD, BDD, CI/CD practices. Experience with Loans & Investment apps, Conga templates, FinDock & GoCardless. Agile experience and strong communication skills. Desirable: ITIL, ISTQB, Certified Agile Tester. Java/JavaScript/Apex scripting knowledge. Experience delivering digital projects. Qualifications: Degree-level education or equivalent experience. Competencies: Thinking ...

Automation: Terraform and Ansible. Kubernetes experience . CI/CD & Version Control: Proven experience with GitHub and automated pipelines. A solid understanding of ITIL frameworks and Agile methodologies. A strong background in networking and core infrastructure. In addition to strong hands-on DevOps experience, you will be well versed ...

than guess and hope A team-first mindset — no lone wolves here Composure under pressure when things get busy Nice to have: Exposure to ITIL or structured service environments Any formal IT qualification (useful, not essential) The Setup Location: Guildford (hybrid working) Contract: 6 months Rate: £24 per hour (Inside ...

than guess and hope A team-first mindset — no lone wolves here Composure under pressure when things get busy Nice to have: Exposure to ITIL or structured service environments Any formal IT qualification (useful, not essential) The Setup Location: Guildford (hybrid working) Contract: 6 months Rate: £24 per hour (Inside ...

Full UK driving license Excellent communication skills with a calm, professional approach Ability to follow structured processes and maintain accurate records Desirable: Familiarity with ITIL or other IT service management frameworks Experience working in structured or standards-driven environments What's on Offer Hybrid working (3 days office/ ...