high wycombe, south east england, united kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯
owning the implementation of long-term resolutions Must have skills and experience: Must have experience as a Service Delivery Manager and service delivery of SaaS/Cloud business applications ITIL framework, risk management, root cause analysis, incident resolution and problem management Proactively assessing service delivery data and trends to uncover inefficiencies, risks and improvement opportunities Proven leadership skills in a More ❯
Employment Type: Permanent
Salary: £60000/annum £60k, fully remote, great pension, 30 days ho
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
teamwork . Methodical approach to creating professional, maintainable solutions . Experience working in agile delivery teams . Practical understanding of implementing security and privacy by design . Awareness of ITIL disciplines that govern the running of live services Desirable: . Experience of working within the Public Sector . Experience working with MuleSoft integration tooling Please be aware that this role More ❯
and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯
and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯
Southwark, Greater London, UK Hybrid / WFH Options
Active Care Group
and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯
and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid / WFH Options
Lorien
contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE. This individual can work independently and lead the service operations with ITIL process implementation. They should be able to help our client improve the support performance and able to track the progress by quantifying, with right set of the KPI and metrics. More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
Confidence managing budgets and reporting spend Supplier and contract management skills, with neat documentation habits Collaborative approach with IT and Finance Bonus points for ITAM exposure and ITSM/ITIL awareness Who this suits You’ve got a stable track record and want more ownership than a big, siloed team can offer. Your background could be from any industry, and More ❯
Lutterworth, Leicestershire, United Kingdom Hybrid / WFH Options
RedTech Recruitment Ltd
knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science … Desktop Support Engineer/2nd Line Support/1st Line Support/Windows Server/Microsoft Azure/VMware/Linux/Networking/VPN/Cloud Support/ITIL/Office 365/Active Directory/AWS/Backup Solutions/Computer Science/InformationTechnology/Engineering More ❯
Wanlip, Leicestershire, United Kingdom Hybrid / WFH Options
Leicestershire Fire and Rescue
and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology. In return, the successful candidate will receive the following benefits: Competitive salary Flexible working Generous leave entitlement plus public holidays A full ongoing professional development programme Opportunity to learn More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Leicestershire Fire and Rescue
and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology. In return, the successful candidate will receive the following benefits: Competitive salary Flexible working Generous leave entitlement plus public holidays A full ongoing professional development programme Opportunity to learn More ❯
Hertfordshire, Stevenage, United Kingdom Hybrid / WFH Options
4Recruitment Services
a Domain Architect or similar role (Enterprise or Senior Solutions Architect) in an IT environment. Strong understanding of enterprise architecture frameworks (e.g., TOGAF). Preferred Qualifications: Certified in TOGAF, ITIL, or similar frameworks. Experience in infrastructure services, construction or related industries. More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
4 RECRUITMENT SERVICES LTD
a Domain Architect or similar role (Enterprise or Senior Solutions Architect) in an IT environment. Strong understanding of enterprise architecture frameworks (e.g., TOGAF). Preferred Qualifications: Certified in TOGAF, ITIL, or similar frameworks. Experience in infrastructure services, construction or related industries. More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment Ltd
at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯
at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
with supervisory or management control over projects and resources. -Evidence of successful delivery of strategic projects with targets. -Experience of complete project life cycles from project initiation to implementation. -ITIL awareness (IT InfrastructureLibrary: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Please More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Involved Solutions
technologies Ability to communicate effectively with both technical and non-technical colleagues. Experience working in agile delivery teams. Practical understanding of implementing security and privacy by design Awareness of ITIL disciplines that govern the running of live services. If you are interested and available, please apply in the first instance and you will be contacted to discuss the position further. More ❯
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Ashford, Kent, United Kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Hillhall, County Antrim, United Kingdom Hybrid / WFH Options
Sysco International
initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bank of England
building roadmaps, improvement plans, and developing services beyond just fixing issues Desirable Criteria It would also be beneficial, but not necessary, to have some of the following: Knowledge of ITIL practices and service management Experience in regulated or public sector environments Exposure to data governance, compliance, or security frameworks Experience with Power Platform (Power Apps, Power Automate, Power BI) Experience … essential criteria. We value diverse perspectives and believe that different backgrounds can contribute to our team's success. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our M365 tools, and requires incidents on these technologies to be resolved quickly. Because of this, you will also need More ❯
Telford, Shropshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills ServiceNow Microsoft Excel ITIL Microsoft Office Responsibilities Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and approved. … Facilitate knowledge transfer to Service Desk, Operations, and Support teams. Qualifications/Experience Strong background in IT Service Management (ITSM), particularly in Service Design and Transition. Experience delivering within ITIL frameworks. Proven track record of transitioning services from project to operational environments. Excellent stakeholder management, planning, and communication skills. Ability to manage multiple transitions simultaneously in complex environments. Project Management More ❯
Wellington, Shropshire, United Kingdom Hybrid / WFH Options
Experis
This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills: ServiceNow Microsoft Excel ITIL Microsoft Office Core Responsibilities: Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and … Service Desk, Operations, and Support teams. The following skills/experience are advantageous: Strong background in IT Service Management (ITSM), particularly in Service Design and Transition. Experience delivering within ITIL frameworks. Proven track record of transitioning services from project to operational environments. Excellent stakeholder management, planning, and communication skills. Ability to manage multiple transitions simultaneously in complex environments. Project Management More ❯