501 to 525 of 1,801 Remote ITIL Jobs

closely with other support and development teams within Leidos; Identification of continual service improvement initiatives as part of application support team; What Does Leidos Need From Me? Understanding of ITIL processes and their importance in a support environment with specific consideration to incident, problem, change and release management; Excellent communication skills (oral and written), including the ability to listen effectively More ❯

e.g., PowerShell, Bash, Python, Terraform). Basic architectural knowledge to support high-level cloud migration planning. Experience in mentoring or supporting junior engineers through cloud transition efforts. Understanding of ITIL or similar service management frameworks. Skills: Java BASH C# Continuous Integration Linux OpenShift Python Windows What you can expect from us: Together, as owners, let's turn meaningful insights into More ❯

of IT Service Delivery best practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/triage ITIL More ❯

Third Party Risk Management, OCIR, Crisis Management, IT Service Management, IT continuity, Security, Risk Management, Supply Chain Resilience, Disaster Recovery Familiarity with IT service models such as COBIT and ITIL would be beneficial Experience of relevant international standards for resilience, risk management, information security and service continuity Certification to relevant industry bodies such as; BCI, DRI, CISSP, IRM would be More ❯

for resolution and engagement with relevant stakeholders to successfully manage and resolve issues arising. Demonstrable experience of IT Service Management eg including knowledge of a Service Management Framework e.g. ITIL Proven ability to demonstrate detailed knowledge and understanding of Digital Products and Services including independently supporting and maintaining Products and Services and presenting Management Information making recommendations as appropriate. Demonstrable More ❯

Able to form highly trusting relationships built on integrity and openness. Preferred (in addition to minimum) : Knowledge of Apex application Oracle R12/Cloud Oracle PL/SQL JIRA ITIL Certification Oracle Certifications About You : You will need to be able to deliver high standards and be passionate about ERP solutions. You will have effective client facing skills and the More ❯

into business terms Experience with tools like MS Project, Azure DevOps, ServiceNow, SharePoint Nice to have: Experience delivering projects into internal support/ops teams Familiar with ITSM and ITIL frameworks Start date is flexible but ASAP preferred. More ❯

storage, hosting, and technical architecture. Knowledge of industry trends, opportunities, and threats. Experience with GenAI, predictive analytics, and automation workflows. Familiarity with NLP frameworks and LLM fine-tuning techniques. ITIL and/or AI/ML certifications (AWS, Google Cloud). Experience with scripting web services, Java, and CMDB or asset integrations. Knowledge of SAML, Active Directory, LDAP. ServiceNow developer More ❯

equity derivatives trading. Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure … and equity derivatives trading. Experience gained in a financial services background, ideally finance Ability to work as part of a team in an environment with changing expectations Experience with ITIL and change management processes Excellent documentation, communication, and organizational skills Ability to build strong relationships with Application Development teams and business sponsors General front-to-back knowledge of the flow More ❯

levels of gravitas and confidence in dealing with key stakeholders while owning and leading the customer engagement where necessary. In addition, this role will require a strong understanding in ITIL service management processes, possess good problem-solving skills and be able to demonstrate your ability to deliver successful IT services under pressure and on time. As the TOM, you will … environment. Experience managing customer relationships and performance management. Exceptional leadership and team management skills. Proven ability to handle technical issues and escalations. Experience in creating high-quality process documentation. ITIL Qualified. Desirable experience Experience with ITSM platforms such as ServiceNow and ManageEngine. Strong knowledge of ITIL framework and best practices. Experience in planning and managing team resources. Understanding of IT More ❯

you need : Minimum 15 years of experience in IT Infrastructure Delivery and Program Management. Proven experience in transition and steady-state delivery of managed services engagements. Strong knowledge of ITIL practices, service management frameworks, and SLA governance. Experience working in complex, multi-vendor environments with onsite-offshore delivery models. Exceptional stakeholder management and communication skills . Ability to drive results … in financial services or asset management domain is a plus. Bonus: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. PMP/PRINCE2/ITIL v4 certifications are highly desirable. Familiarity with cloud platforms (Azure, AWS, or GCP) and hybrid infrastructure environments. What we believe : We’re proud to embrace the same values that have More ❯

you need : Minimum 15 years of experience in IT Infrastructure Delivery and Program Management. Proven experience in transition and steady-state delivery of managed services engagements. Strong knowledge of ITIL practices, service management frameworks, and SLA governance. Experience working in complex, multi-vendor environments with onsite-offshore delivery models. Exceptional stakeholder management and communication skills . Ability to drive results … in financial services or asset management domain is a plus. Bonus: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. PMP/PRINCE2/ITIL v4 certifications are highly desirable. Familiarity with cloud platforms (Azure, AWS, or GCP) and hybrid infrastructure environments. What we believe : We’re proud to embrace the same values that have More ❯

you need: Minimum 15 years of experience in IT Infrastructure Delivery and Program Management. Proven experience in transition and steady-state delivery of managed services engagements. Strong knowledge of ITIL practices, service management frameworks, and SLA governance. Experience working in complex, multi-vendor environments with onsite-offshore delivery models. Exceptional stakeholder management and communication skills . Ability to drive results … in financial services or asset management domain is a plus. Bonus: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. PMP/PRINCE2/ITIL v4 certifications are highly desirable. Familiarity with cloud platforms (Azure, AWS, or GCP) and hybrid infrastructure environments. What we believe : We’re proud to embrace the same values that have More ❯

you need: Minimum 15 years of experience in IT Infrastructure Delivery and Program Management. Proven experience in transition and steady-state delivery of managed services engagements. Strong knowledge of ITIL practices, service management frameworks, and SLA governance. Experience working in complex, multi-vendor environments with onsite-offshore delivery models. Exceptional stakeholder management and communication skills . Ability to drive results … in financial services or asset management domain is a plus. Bonus: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. PMP/PRINCE2/ITIL v4 certifications are highly desirable. Familiarity with cloud platforms (Azure, AWS, or GCP) and hybrid infrastructure environments. What we believe : We’re proud to embrace the same values that have More ❯

you need: Minimum 15 years of experience in IT Infrastructure Delivery and Program Management. Proven experience in transition and steady-state delivery of managed services engagements. Strong knowledge of ITIL practices, service management frameworks, and SLA governance. Experience working in complex, multi-vendor environments with onsite-offshore delivery models. Exceptional stakeholder management and communication skills . Ability to drive results … in financial services or asset management domain is a plus. Bonus: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. PMP/PRINCE2/ITIL v4 certifications are highly desirable. Familiarity with cloud platforms (Azure, AWS, or GCP) and hybrid infrastructure environments. What we believe : We’re proud to embrace the same values that have More ❯

collaborative, distributed environment. Experience supporting IT solutions for medium-to-large enterprises. Experience with cloud solutions, storage, networking, hypervisors, Citrix, and Windows domains. Certifications and experience in M365, Azure, ITIL, Microsoft, Cloud, Storage, Virtualization, etc. We develop and provide a structured platform for our NG EMEA customers to help them succeed and grow their business. We are proud of our More ❯

Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Other duties as assigned by the Level 2 Support Manager Requirements: ITIL V3 Foundation Certification (recommended) Microsoft Operating System/Office Certification(s) will be an asset Advanced MS Office 365 skills Scripting, coding skill will be considered an advantage Able to More ❯

term career in IT Desirable Skills Exposure to Active Directory, asset management tools, or basic scripting Familiarity with cybersecurity frameworks or certifications (e.g., CompTIA Security+, Cisco CyberOps) Knowledge of ITIL, ISO 27001, or IT security standards Interest in server environments (Windows/Linux), remote support tools, and software deployment More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯