526 to 550 of 632 Remote/Hybrid ITIL Jobs

changed services deliver to target service levels and performance indicators. CSI Championing SACM and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000 where it is a defined deliverable for the customer. Identifying areas of improvement. Establishing CSI mechanisms for the life … solutions within enterprise environments. Good understanding of the SACM IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation with regard to SACM. The SACM must have: Knowledge of SACM concepts and techniques. An operational understanding of supply chains. Experience ...

automation and integration Managed service provider governance, KPIs, SLAs and third-party accountability Senior stakeholder management across IT, Finance, Procurement and the wider business ITIL Foundation or equivalent ITAM/SAM experience Desirable skills as IT Asset Manager IAITAM, CITAM, CSAM, CHAMP, ServiceNow ITAM or Flexera certifications ITIL Intermediate, ITIL ...

availability. · Provide third-line support, including incident resolution and root cause analysis within 24x7 operational environments. · Ensure compliance with security, access control and ITIL-based processes. · Collaborate with multi-disciplinary teams to ensure service resilience and continuous improvement. Essential Skills · Proven experience in enterprise storage and backup environments. · Experience with … environments. · Strong troubleshooting and analytical skills. · Knowledge of SAN, backup, archive and recovery solutions. · Experience with disaster recovery and business continuity. · Familiarity with ITIL service management practices. · Ability to create technical documentation. · Strong understanding of capacity planning and performance monitoring. Desirable: · Knowledge of Microsoft Azure cloud environments. · Familiarity with automation ...

functional requirements, including security, resilience, performance, and scalability. Experience in risk identification, management, and mitigation within service design and transition activities. Strong knowledge of ITIL and ISO 20000 principles, particularly in service design, service transition, and continual improvement. Strong governance and documentation skills, with experience supporting formal assurance, approvals … audits. Excellent stakeholder management and communication skills, with the ability to engage effectively with TfL, interfacing parties, suppliers and technical teams Desirable certifications: ITIL 4 certification (Foundation minimum, advanced level preferred) and familiarity with ISO 20000 or equivalent IT Service Management standards Desirable domain experience: Transport and mobility systems, particularly ...

embed structured transition processes, reduce risk, and ensure readiness across people, process, and technology. You will influence service design decisions, support adoption of ITIL practices, and enable high-quality service outcomes across national and regional operations. Main duties of the job Lead the transition of new and changed services into … will include: Service Transition & Delivery Lead end-to-end service transition activities ensuring new or changed services meet defined entry and exit criteria Embed ITIL-aligned service transition processes, including change, release and knowledge management Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior ...

Deliver a consistent, secure and intuitive experience across managed and BYOD platforms. Maintain standards, technical documentation, processes and support runbooks. Ensure changes align with ITIL Incident, Change and Problem Management practices. Act as a technical SME within projects and transformation programmes. Support audits, compliance activities and security reviews relating … packaging and third‐party patch automation tooling. Apple Business Manager; Netskope Secure Web Gateway and/or Private Access. MD-102 and/or ITIL certification; MECM Co‐Management; KQL. Experience managing macOS through Intune and supporting Microsoft Teams Rooms. What We Can Offer in Return With an impressive order ...

At Actica, our Cyber Security Consultants play a critical role in supporting Defence, national security, government and critical national infrastructure organisations and protecting some of the UK's most sensitive and mission-critical systems. Working ...

Senior Cyber Security Consultant (Defence) Department: Consultancy Employment Type: Full Time Location: United Kingdom/Hybrid Reporting To: Matt Gibson Description At Actica, our Cyber Security Consultants play a critical role in supporting Defence, national ...

Senior Cyber Security Consultant (Defence) Department: Consultancy Employment Type: Full Time Location: United Kingdom/Hybrid Reporting To: Matt Gibson Description At Actica, our Cyber Security Consultants play a critical role in supporting Defence, national ...

Orchestrator. Support VMware and Hyper-V virtualisation platforms. Monitor system performance, capacity and availability. Execute Incident, Problem and Change Management activities in line with ITIL processes. Participate in Major Incident resolution and root cause analysis. Maintain technical documentation, operational procedures and runbooks. Ensure compliance with security, governance and audit requirements. … with PKI, Group Policy, DNS and DHCP Microsoft System Center technologies including SCCM, SCOM, VMM and Orchestrator VMware and Hyper-V virtualisation support experience ITIL-based service management experience Experience working within secure and highly regulated environments Strong Incident, Problem and Change Management experience Experience producing and maintaining technical documentation ...

challenge/response process as requiredClose liaison with other internal resolver groups to ensure service delivery meets customer requirementsWorking within business and security frameworks (ITIL, JSP, IMM)You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part … technologies, systems management and monitoring tools.Experience in a customer focused environment.Knowledge and basic experience of VMWare products and virtualisation technologies (Horizon View, VSphere)ITIL AwarenessWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part ...

communication, escalation, and reporting processes.Manage resource planning, utilization, capacity, skill development, and succession planning.Coordinate with application, infrastructure, security, vendor, and business teams.Ensure adherence to ITIL processes, organizational standards, security requirements, and compliance controls.Identify opportunities to improve service quality, productivity, automation, stability, and customer satisfaction.Drive continuous improvement initiatives and track benefits … experience managing large, cross-functional application support and development teams.Experience leading teams across development, testing, DBA, Agile delivery, and production support functions.Strong understanding of ITIL processes, including incident, problem, change, release, request, and service-level management.Demonstrated experience managing SLAs, KPIs, OLAs, service credits, and customer governance.Strong stakeholder and customer management ...

This role will also support the Service Desk on call rota, currently working 1 in 5. We are looking for the following in applications: ITIL Certification Proven experience in a support services or IT service supervisory role Experience managing and leading support teams in a fast-paced environment Experience with … with proven strong technical expertise Experience with Microsoft technologies, including cloud-based services like Microsoft 365 Strong understanding of IT service management frameworks (e.g., ITIL) and experience in implementing best practices Experience with service desk tools and platforms (e.g., ServiceNow, Zendesk, JIRA) Strong leadership and people management skills, with ...

experience in 1st/2nd Line Treasury systems or financial systems support Understanding of Treasury processes (payments, liquidity, settlements) Experience with incident management and ITIL processes Strong analytical and troubleshooting skills Desirable Experience in FIS Integrity System Basic SQL or data interrogation capability Exposure to SWIFT, APIs, and integration technologies … Experience supporting UAT or testing cycles Qualifications Degree in Finance, IT, or related discipline ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with ...

responsible for developing and updating comprehensive documentation (Manual, processes, procedures and controls) in accordance with contractual requirements, ISO 9001 and other applicable standards (ITIL, ISO/IEC 20000, ISO 27001, ISO 31000, etc). Develop and implement a Project Quality Plan and the Quality Audit Schedule to assure QMS implementation. … quality teams in operational and technological environments. Proven track record in implementing ISO 9001 or similar standards. Experience with IT service management frameworks (e.g., ITIL) and back-office or service desk operations preferred. Experience working with UK public-sector clients, ideally within transport or infrastructure environments. Strong knowledge of international ...

Job Title Project Manager - Digital Commerce & Technical Architecture Location HybridUK Security Clearance Must be eligible for SC and have right to work in the UK Employment Type Permanent/Contract Sector Public Sector/Government ...

problem-solver with the adaptability to navigate changing priorities and evolving situations. Self-starter with excellent organisation and workload management skills. Solid understanding of ITIL principles, service transition practices and project management frameworks (ITIL and PMP/PRINCE2 certifications). Able to travel to the office and other sites when ...

readiness criteria are met (support models, SLAs, documentation, monitoring, access) To be successful in this role, you should: Previous experience in IT Service Management (ITIL), ideally within Change, Release, or Transition Understanding of ITIL practices and service lifecycle governance Ability to assess risk, apply structured challenge, and support governance decisions … multi-system, multi-vendor environments Strong analytical skills with ability to interpret and present data for decision making Effective communication and stakeholder coordination skills ITIL Foundation v4, with further ITIL qualifications desirable As a colleague here at Evelyn Partners you will have access to benefits that include: Private medical insurance ...

readiness criteria are met (support models, SLAs, documentation, monitoring, access) To be successful in this role, you should: Previous experience in IT Service Management (ITIL), ideally within Change, Release, or Transition Understanding of ITIL practices and service lifecycle governance Ability to assess risk, apply structured challenge, and support governance decisions … multi-system, multi-vendor environments Strong analytical skills with ability to interpret and present data for decision making Effective communication and stakeholder coordination skills ITIL Foundation v4, with further ITIL qualifications desirable As a colleague here at Evelyn Partners you will have access to benefits that include: Private medical insurance ...

readiness criteria are met (support models, SLAs, documentation, monitoring, access) To be successful in this role, you should: Previous experience in IT Service Management (ITIL), ideally within Change, Release, or Transition Understanding of ITIL practices and service lifecycle governance Ability to assess risk, apply structured challenge, and support governance decisions … multi-system, multi-vendor environments Strong analytical skills with ability to interpret and present data for decision making Effective communication and stakeholder coordination skills ITIL Foundation v4, with further ITIL qualifications desirable As a colleague here at Evelyn Partners you will have access to benefits that include: Private medical insurance ...

tooling. Manage the hardware lifecycle end to end procurement, deployment and secure decommissioning and pick up BAU tickets alongside the wider team within an ITIL/ITSM framework. Automate routine infrastructure tasks using scripting (PowerShell, Python or similar) and APIs, and contribute to our Cyber Essentials Plus and Cyber Assurance … understanding of full-disk encryption, BYOD/MDM controls and device compliance, comfortable enforcing standards set by a dedicated security function. Comfortable working within ITIL/ITSM change control, genuinely hands on with BAU support and hardware lifecycle management. Clear communicator, confident explaining technical decisions to both specialists ...

Задачи Lead the design and evolution of scalable, secure, and highly available trading infrastructure; Provide technical direction, mentorship, and guidance to engineers while remaining hands-on across DevOps, automation, infrastructure, and platform engineering initiatives; Build ...

Management. Experience with Warehouse Management Systems (WMS). JD Edwards Orchestrator experience. REST API and Business Services (BSSV) experience. Basic JD Edwards CNC knowledge. ITIL experience. PMP certification is a plus. Exposure to AI, Machine Learning, and enterprise automation technologies. Technical Skills: Required o JD Edwards EnterpriseOne o JD Edwards … Sales Order Management o Warehouse Management Systems (WMS) o JD Edwards Orchestrator o Business Services (BSSV) o REST APIs o JD Edwards CNC o ITIL o Project Management What You'll Receive: Competitive base salary Annual performance bonus Monthly car allowance Hybrid work schedule (Monday, Wednesday & Friday onsite) Comprehensive health ...

Permanent role salary £(phone number removed) plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … technology control frameworks are effectively implemented, monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management ...

Permanent role salary £80-120,000 plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … technology control frameworks are effectively implemented, monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management ...