Evesham, England, United Kingdom Hybrid / WFH Options
Genium Selection
and you will: Review existing and identify a new service delivery model Lead and coach the service delivery & service desk to implement new processes and prioritization in line with ITIL Build a high-performance, service-driven team with an embedded culture of continuous improvement Own the ITSM tool and the decision to retain the current one or select a new … and your ideas will always be welcome. ABOUT YOU We’d like to hear from you if you have experience of: Leading IT Services or IT support in an ITIL environment Delivering improvements to IT service management and delivery Leading a team with the ability to inspire Coaching the service desk on ITIL & on all aspects of their job function … of service provision Best practice and components of IT Service Management/ITSM Delivering process change and experience of governance/risk management Stakeholder management and relationship building skills ITIL certification would be beneficial. Location: Evesham, Worcestershire – Hybrid working – Office 3 days per week/home working 2 days per week Salary: To £70,000 + car allowance + healthcare More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ultimate Asset
Excellent communication skills and a collaborative, solution-oriented mindset. Preferred Qualifications: Bachelor’s or Master’s degree in InformationTechnology, Computer Science, or related field. Industry certifications (e.g., CISSP, ITIL, PMP, Microsoft/AWS certs) are a plus. More ❯
Excellent communication skills and a collaborative, solution-oriented mindset. Preferred Qualifications: Bachelor’s or Master’s degree in InformationTechnology, Computer Science, or related field. Industry certifications (e.g., CISSP, ITIL, PMP, Microsoft/AWS certs) are a plus. More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Ultimate Asset
Excellent communication skills and a collaborative, solution-oriented mindset. Preferred Qualifications: Bachelor’s or Master’s degree in InformationTechnology, Computer Science, or related field. Industry certifications (e.g., CISSP, ITIL, PMP, Microsoft/AWS certs) are a plus. More ❯
Gillingham, England, United Kingdom Hybrid / WFH Options
Helping Hands Home Care
Role: IT Architect Location: Alcester, hybrid role Salary and benefits: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands More ❯
London, England, United Kingdom Hybrid / WFH Options
Neve Jewels Group
London, England, United Kingdom 2 weeks ago IT Support Technician (1st/2nd Line) - London London, England, United Kingdom 5 days ago IT Support Technician (Helpdesk) - 1st & 2nd Line – ITIL & CompTIA certs - MUST drive London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 5 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CLS Group
Change Advisory Boards. Strong understanding of Operational Change best practice. Experience of managing a highly resilient/high availability IT infrastructure/capability. Experience of defining, promoting and maintaining ITIL Service Management processes. Proven track record to manage the recovery of complex technical issues. Experience of providing education to technical users for ITIL process execution. Experience of managing Vendors and … in a Financial Institute or Major IT Service Provider Technical vendor management/account management experience Knowledge of managing Changes, Incidents and Problems in ServiceNow Qualifications/certifications: Essential ITIL Certified in at least one of the ITIL Service Management Lifecycles Desired ITIL v3/4 Expert Six SIGMA Yellow or Green belt Agile Service Manager Our commitment to employees More ❯
Change Advisory Boards. Strong understanding of Operational Change best practice. Experience of managing a highly resilient/high availability IT infrastructure/capability. Experience of defining, promoting and maintaining ITIL Service Management processes. Proven track record to manage the recovery of complex technical issues. Experience of providing education to technical users for ITIL process execution. Experience of managing Vendors and … in a Financial Institute or Major IT Service Provider Technical vendor management/account management experience Knowledge of managing Changes, Incidents and Problems in ServiceNow Qualifications/certifications: Essential ITIL Certified in at least one of the ITIL Service Management Lifecycles Desired ITIL v3/4 Expert Six SIGMA Yellow or Green belt Agile Service Manager Our commitment to employees More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Change Advisory Boards. Strong understanding of Operational Change best practice. Experience of managing a highly resilient/high availability IT infrastructure/capability. Experience of defining, promoting and maintaining ITIL Service Management processes. Proven track record to manage the recovery of complex technical issues. Experience of providing education to technical users for ITIL process execution. Experience of managing Vendors and … Service Delivery Manager, delivering business critical Production Services in a Financial Institute or Major IT Service Provider Knowledge of managing Changes, Incidents and Problems in ServiceNow Qualifications/certifications: ITIL Certified in at least one of the ITIL Service Management Lifecycles ITIL v3/4 Expert Six SIGMA Yellow or Green belt Agile Service Manager Our commitment to employees: We More ❯
Laurel, Maryland, United States Hybrid / WFH Options
TEKsystems c/o Allegis Group
enterprise implementations. • Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation. • Understanding of network routing devices and network device configurations • Understanding of ITIL foundation or ITIL certified • AWS cloud certifications Additional Skills & Qualifications Must hold an active Secret clearance and Sec+ certification. A plus is for any candidates that have a current CISSP More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Version 1
security group issues in OCI CloudGuard experience and alert resolution DevOps skills, particularly Terraform scripting Basic Linux administrative skills (training provided for less experienced candidates) Oracle Linux Certification and ITIL Foundation Advanced DevOps skills (Terraform for full infrastructure builds, Ansible for Linux configurations) Oracle Database knowledge (basic experience with TNS connections and database links) Experience with JD Edwards, E-Business More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Version 1
group issues in OCI CloudGuard experience and alert resolution DevOps skills, particularly Terraform scripting Basic Linux administrative skills (training provided for less experienced candidates) Desirable : Oracle Linux Certification and ITIL Foundation Advanced DevOps skills (Terraform for full infrastructure builds, Ansible for Linux configurations) FastConnect configuration experience Oracle Database knowledge (basic experience with TNS connections and database links) Experience with JD More ❯
South Grafton, Massachusetts, United States Hybrid / WFH Options
Genmab
cloud (Azure, AWS), SaaS, Microsoft systems, and security architecture . Comfortable bridging technical knowledge with business objectives . Certifications such as Azure Solutions Architect Expert, AWS Certified Architect, or ITIL are a bonus . About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science More ❯
London, England, United Kingdom Hybrid / WFH Options
McDonald's Corporation
issues within our restaurants and services, working across technical, procedural, and behavioral domains with various partners and functions. Key Responsibilities As a Restaurant Technology Problem Manager, you will oversee ITIL Problem Management and Service Data Analytics, leading a team of Site Reliability Engineers and technical experts. Your responsibilities include: Ownership of ITIL Problem & Change Management: Proactively identify and resolve root … diverse stakeholder needs. Experience Requirements: Leadership experience managing teams. Proven ability to troubleshoot and resolve system issues. Experience with system reliability projects and SRE practices. Knowledge of incident response, ITIL processes, and security principles. Desirable Technical Skills: Experience with observability tools (e.g., NewRelic, Thousand Eyes), BI and visualization tools (Tableau, Power BI), Jira, Confluence. System administration (Linux/Unix, Windows More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Maxwell Bond
with hands-on Azure experience. Strong understanding of cloud and traditional infrastructure (networking, storage, server, security). Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft 365, DNS, Kubernetes environments, and Linux server support. If you’re keen on getting More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
with hands-on Azure experience. Strong understanding of cloud and traditional infrastructure (networking, storage, server, security). Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft 365, DNS, Kubernetes environments, and Linux server support. If you’re keen on getting More ❯
through interviews, desktop analysis and system inspection; You will review the setup of complex systems (e.g. SAP, Oracle ) and technology governance frameworks in line with industry leading practices (e.g. ITIL, COBIT ); You will perform detective analyses through the use of advanced data analytics; You will contribute in providing our clients with EY supported insights and pragmatic recommendations to further improve … Economics, Commercial Science, Computer Science or related. You have a keen interest in technology; You have a foundation understanding of IT governance and risk frameworks, such as COBIT and ITIL, or are ISACA certified, such as CISA and CISM. This is not a must, but definitely a plus. You have excellent communication skills in English, and are fluent in either More ❯
Londonderry, Northern Ireland, United Kingdom Hybrid / WFH Options
EY
based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and Excel. Ability to use effective written More ❯
based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and Excel. Ability to use effective written More ❯
London, England, United Kingdom Hybrid / WFH Options
McCabe & Barton
PCI DSS v4.0 Exceptional communication and stakeholder engagement skills. Financial services/FCA experience Desirable: Experience with Microsoft Azure Security tools (Defender for Endpoint, Sentinel, Purview). Understanding of ITIL, data protection laws (UK GDPR), and payment card security. Security certifications such as CISSP, CISM, CISMP or equivalent. More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
itecopeople
cloud functions - particularly Microsoft Azure . Experience with O365 , Okta SSO , network comms , and cloud security tools like Zscaler or Cisco SSE . A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices , audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both technical teams and business stakeholders. More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
knowledge of cloud functions - particularly Microsoft Azure. Experience with O365, Okta SSO, network comms, and cloud security tools like Zscaler or Cisco SSE. A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices, audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both technical teams and business stakeholders. More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
knowledge of cloud functions - particularly Microsoft Azure. Experience with O365, Okta SSO, network comms, and cloud security tools like Zscaler or Cisco SSE. A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices, audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both technical teams and business stakeholders. More ❯
London, England, United Kingdom Hybrid / WFH Options
ACHE
knowledge of cloud functions - particularly Microsoft Azure. Experience with O365, Okta SSO, network comms, and cloud security tools like Zscaler or Cisco SSE. A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices, audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both technical teams and business stakeholders. More ❯
London, England, United Kingdom Hybrid / WFH Options
ITRS Group
to document systems, practices, and workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL A person in this role would benefit from the following: Experience using IT security and compliance tools such as Qualys, MS Defender, Purview Darktrace, Digital Shadows Health Insurance and Dental More ❯