576 to 600 of 1,621 Remote ITIL Jobs

Skills & Experience Proven expertise in IT Supplier and Category Management, with strong procurement and contract negotiation skills across complex, high-value agreements. Deep understanding of IT operations within an ITIL framework and the wider IT technical landscape. Demonstrated ability to design, implement, and lead supplier management frameworks, including onboarding, performance reviews, and continuous improvement initiatives. Skilled in conducting due diligence More ❯

and stakeholder management skills, with the ability to bridge technical and non-technical audiences. Proficiency in enterprise tools, frameworks, and approaches (e.g., SOA, microservices, predictive analytics, Agile/Lean, ITIL). Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Banking #J-18808-Ljbffr More ❯

/DC/SP/SEC) or JNCIP-ENT level. Strong experience managing third-line support within a fast-paced environment. Expertise in ServiceNow ITSM and solid understanding of ITIL processes. Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices. Excellent leadership, communication More ❯

and ensure a seamless experience for our teams and customers across Europe. What You’ll Do Lead and develop high-performing service teams Own service management strategy aligned with ITIL and ISO standards Ensure smooth operations, change management, and major incident response Drive continual improvement through data, insight, and collaboration Act as a key liaison between senior stakeholders , service providers … when needed What You’ll Bring 5–10 years of experience in IT Service Delivery Management Proven leadership in a complex, multi-site or multinational environment Deep knowledge of ITIL (certified) and service frameworks Strong stakeholder management and communication skills Passion for service quality, customer satisfaction, and continuous improvement Experience managing service KPIs, budgets, and external partners Why Join Us More ❯

and the smooth transition of new systems into Business-as-Usual (BAU) operations. Diagnosing and resolving live technical incidents, you'll work in line with Information Technology Infrastructure Library (ITIL) standards and continuously seek ways to improve system performance and delivery. In addition, you'll mentor junior developers, support technical upskilling within the team, and stay current with new technologies … JavaScript Ability to lead and contribute to technical discussions and articulate design decisions Familiarity with Agile development practices and flexibility in a fast-changing environment, with an awareness of ITIL processes and standards Familiarity with the Edge API Architecture or UI/UX design experience Strong problem-solving skills, a critical thinking mindset, and a proactive approach to getting things More ❯

of Prince 2 or similar project management methodologies Knowledge and adoption of ISO-IEC-IEEE 29119 Knowledge and adoption of Test Maturity Model integration (TMMi): Knowledge and adoption of ITIL v4 Service Validation & Testing Knowledge and adoption of Test Management tools (e.g Quality centre or Spira) ISTQB Certified Tester Foundation Level (CTFL) certification This is a global role and the … expectation is to provide a global test service Prince 2 certification TMMi professional certification ITIL v4 certification Excellent analytical skills, able to understand e2e solutions and troubleshoot issues About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to More ❯

collaboratively across Leidos and the customer. Some Adhoc Travel might be required to various customer and Leidos sites Air Traffic Management knowledge would be advantageous Experience of SOA/ITIL/Service Management methodologies Certified to APM, Prince 2 or Agile Prince 2 Clearance Required: This role will require UK SC clearance. For more information and guidance please visit : What … Leidos and the customer. Some Adhoc Travel might be required to various customer and Leidos sites Desirable Experience: Air Traffic Management knowledge would be advantageous Experience of SOA/ITIL/Service Management methodologies Certified to APM, Prince 2 or Agile Prince 2 Clearance Required: This role will require UK SC clearance. For more information and guidance please visit : What More ❯

cross-functional teams to ensure forward planning and alignment on successful release delivery. Own and continuously improve the Change Management and Release Review Frameworks, Policies, standards, processes aligning to ITIL v4 and modern delivery models (Agile/DevOps). Enforce governance standards across all change types (emergency, normal), with clear change classifications and approval paths. Develop and maintain dashboards to … but think you could be a good fit for the role, get in touch. Stakeholder Partnering, Leadership & Enablement. Coaching and training experience to uplift change maturity across the organisation. ITIL v4 Intermediate, or advanced. DevOps, Agile or Lean certifications. RCA or problem-solving training (e.g., 5 Whys, Kepner-Tregoe). Why should you join us? ICBC Standard Bank Plc (ICBCS More ❯

event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation. Excellent analytical and technical skills. Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas More ❯

event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation. Excellent analytical and technical skills. Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas More ❯

using an IT Service Management tool with an understanding of reporting modules. Proficiency in analysing problems using reports and statistics to identify trends and implement mitigating actions. Exposure to ITIL Service Management (or similar) processes and methodologies What makes you stand out: Strong critical incident and change management experience. Background with SDLC, quality standards and service management processes Excellent interpersonal More ❯

such as SNMP, HTTP, SOAP, SOA-Web Services ETL techniques and methods and tools for data manipulation Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL). Agile/Lean and traditional delivery methodologies Proven experience in resource management, combined with knowledge and practical expertise in change management. Qualifications and Training MSc in Computer Science (or More ❯

vendor documentation Documentation skills Adversary mindset Continuous learning Problem-solving skills Communication and collaboration skills Relationship building across teams Set Yourself Apart With Security Certifications: CISSP, CCSP, CISA, CISM, ITIL GCP certifications: Professional Cloud Architect, Professional Cloud Security Engineer Knowledge of standards like ISO, NIST, CSA Experience in regulated environments Experience with Azure security design Development experience in Python, Node More ❯

service alignment with infrastructure and application layers Define operational support models and acceptance criteria Provide guidance for service transition and operational readiness Ensure that service models are aligned to ITIL or other relevant Frameworks Experience Required: Proven experience in developing and documenting ICT Service Strategies and service model roadmaps. Strong background in designing Service Architectures that optimise support efficiency while … align services with infrastructure and application architectures. Ability to define operational support models, acceptance criteria, and provide expert guidance on service transition and operational readiness. In-depth understanding of ITIL or equivalent frameworks, ensuring service models align with best practices. Clearance Required - It will require either SC Clearance or NPPV3 either active or lapsed. Seniority level Seniority level Mid-Senior More ❯

will own the technical integrity of a customer solution, understand the wider context of the solution with the customer and how it aligns with their business, bringing a holistic ITIL based Service Management structure to some of GTT’s most important Managed Customers. At any one time you will work on multiple client accounts and must have the ability to … the Telco or Managed Service Provider industry. Experience working autonomously in a multi-vendor enterprise scale environment. Working knowledge and/or general understanding of ICT methodologies such as ITIL Experience working with firewalls from vendors like Palo Alto and/or Fortinet. Knowledge and working experience in: Routing on various platform with MPLS, BGP, QOS etc Next-Gen Security More ❯

skills Excellent documentation skills Flexible team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and More ❯

skills Experience of MI/Customer reporting Flexible team member Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and More ❯

Group Policy, DNS, DHCP. Windows 11 troubleshooting and application support. Basic networking understanding. Desirable: IT support experience in a school or education setting. Relevant certifications (e.g., Microsoft 365 Fundamentals, ITIL Foundation). Candidate Requirements Must live in North or East London . Full UK driving licence and own vehicle (travel to sites required). Enhanced DBS with Barred List check More ❯

applications. Understanding of Private Wires and Hoot Networks . Experience with Virtual Desktop Infrastructure (VDI) and VM/ESXi environments . Knowledge of industry-standard Service Delivery practices (Agile, ITIL, ITSM). Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries Staffing and Recruiting and Computer and Network Security Referrals More ❯

in appropriate subjects surrounding Office 365 Technology. Evidence of continuing professional development. Willingness to undertake professional training relating to the role. Associated Microsoft qualifications in the Office 365 technology. ITIL Foundation. KNOWLEDGE, EXPERIENCE & EXPERTISE Significant practical experience on technical aspects of Microsoft 365 deployments at the enterprise level. Extensive knowledge in O365 technologies with experience of two or more of More ❯

the Performance Analytics module. Ability to ‘dot walk’ within ServiceNow native reporting environment, create dashboards and share them with users. A high-level understanding of operational processes such as ITIL and modern digital support teams. Additional Skills: Familiarity with Agile methodology and appreciation for iterative, continuous improvement. Understanding of organizational change and business process change. Insight into best practices around More ❯

design sessions with security teams and infrastructure stakeholders. Skilled in creating technical documentation, such as HLDs, LLDs, and operational runbooks tailored to regulated environments. Familiarity with change control procedures, ITIL frameworks, and enterprise service delivery methodologies (e.g. Agile, DevOps). Preferred Qualifications: One Identity Safeguard certification (preferred but not mandatory). Experience/certification with other enterprise PAM technologies (e.g. More ❯

end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯

end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯

end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯