76 to 100 of 601 Remote/Hybrid ITIL Jobs

FinOps Manager

Location
West of England, England, United Kingdom
across IT, Finance and leadership teams. Desirable FinOps Certified Practitioner or FinOps Certified Professional qualification. Experience in legal or professional services environments. Familiarity with ITIL, Agile and DevOps methodologies. Salary And Benefits We offer competitive salaries and generous benefits. We value the health and wellbeing of our people ...

Customer Onboarding & Transition Specialist

Location
United Kingdom
Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow optimization Where this could take you This role opens clear progression paths into ...

Customer Onboarding & Transition Specialist

Location
Birmingham, England, United Kingdom
Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow optimization Where this could take you This role opens clear progression paths into ...

Service Desk Manager

Hiring Organisation
Alleviate IT Solutions
Location
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
experience (Minimum 3 years) - Previous experience leading, supervising or managing a service desk/team - Fantastic communication and customer service abilities - Strong understanding of ITIL principles and service desk best practices - The ability to take ownership of 1st line/2nd line technical escalations - Driving license for customer site visits ...

Desktop Support Team Lead

Hiring Organisation
Gattaca
Location
Lancashire, United Kingdom
Employment Type
Contract
coaching and stakeholder management skills Ability to drive service improvements and embed best practice processes Experience creating documentation, knowledge articles and user guidance Desirable ITIL knowledge or certification Experience with ServiceNow administration or enhancement activities Experience driving automation, self-service or digital adoption initiatives Knowledge of change management and continuous ...

Senior Infrastructure Engineer

Hiring Organisation
AJ BELL BUSINESS SOLUTIONS LIMITED
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. Personal and other skills Able to manage complexity and ambiguity, seeking the information ...

Application Support Analyst, Audit Technology Services

Location
Greater London, England, United Kingdom
operational reporting and decision-making. Awareness of access management, information security and data protection, including least-privilege access and clear audit evidence. Familiarity with ITIL principles or equivalent service management practices Desirable skills Understanding of Dynamics 365, Microsoft Power Platform and Dataverse would be an advantage, particularly where these support ...

Infrastructure Engineer x 2 - Manchester

Hiring Organisation
Adria Solutions Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£30000 - £40000/annum
VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup ...

Infrastructure Team Leader

Hiring Organisation
Fife College
Location
Dunfermline, Fife, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
authentication,collaborationand productivity platforms. Experiencemaintainingthe security,resilienceand availability of business-critical infrastructure services. Strong technical troubleshooting,communicationand stakeholder engagement skills. Desirable Relevant professionalcertificationsuch as ITIL 4, Microsoft, Cisco, Palo Alto, PRINCE2 or equivalent. Experience working within and IT role within the Further or Higher Education sector. Experience with enterprise virtual ...

Director of Enterprise Technology

Location
Greater London, England, United Kingdom
/EDR tooling Understanding of security frameworks such as ISO 27001 — what controls and evidence look like in practice, especially relevant to IPO readiness ITIL foundation or equivalent service management knowledge Experience with incident management frameworks and tooling Experience presenting IT performance, risk, or roadmap to an exec team ...

Head of EMEA Infrastructure

Location
Greater London, England, United Kingdom
global chapter structures without direct line authority. Understanding of financial services regulatory requirements relevant to IT infrastructure, including DORA or equivalent operational resilience frameworks. ITIL Certified is preferred We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase additional days, hybrid ...

Lead Infrastructure Engineer

Hiring Organisation
Peregrine
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

Lead Infrastructure Engineer

Hiring Organisation
Peregrine
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

Application Support Engineer

Location
Greater London, England, United Kingdom
Angular.Experience and Qualifications5 to 8 years of experience in ASP.NET MVC Framework application development or application support.Experience supporting enterprise applications in production.Experience working in ITIL-based support environments.Bachelors degree in Computer Science, Information Technology, or a related discipline is preferred. #J-18808-Ljbffr ...

Head of Test

Location
Redhill, England, United Kingdom
communication and stakeholder management skills. Strong planning, organisational and decision‐making capabilities within complex delivery environments. Desirable certifications: ISTQB Test Management, ISTQB Advanced Level, ITIL Foundation or equivalent. Desirable experience: Safety‐critical environments, complex systems integration programmes and multi‐supplier service delivery. Holidays: 25 days per annum + 8 days ...

Customer Care Manager

Location
Aberdeen City, Scotland, United Kingdom
experience managing application support teams and customer environments in a hosted or cloud-based setting.* Strong working knowledge of ITSM practices and frameworks (e.g. ITIL), with experience implementing structured support processes.* Demonstrated ability to plan and manage software releases and communicate technical changes to customers and internal teams.* Experience working ...

Customer Success Manager

Hiring Organisation
Adecco
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
. Understanding of Microsoft solutions including Microsoft 365, Azure, Security, Modern Workplace, and Copilot technologies. Experience supporting customer technology roadmaps and digital transformation initiatives. ITIL awareness or service management knowledge. Knowledge & Competencies Strong customer success and customer lifecycle management principles. Excellent stakeholder engagement and relationship-building skills. Commercially focused with ...

Customer Success Manager

Hiring Organisation
Adecco
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
. Understanding of Microsoft solutions including Microsoft 365, Azure, Security, Modern Workplace, and Copilot technologies. Experience supporting customer technology roadmaps and digital transformation initiatives. ITIL awareness or service management knowledge. Knowledge & Competencies Strong customer success and customer lifecycle management principles. Excellent stakeholder engagement and relationship-building skills. Commercially focused with ...

Service Reporting Manager

Location
Greater London, England, United Kingdom
Knowledge of Service Performance Management frameworks, KPIs, SLAs and operational governance. (Essential) Knowledge of data governance, reporting standards and management information best practice. (Essential) ITIL Foundation or higher qualification. (Desirable) Knowledge of Agile delivery methodologies. (Desirable) Experience Proven experience leading reporting,analyticsor performance management functions within a large and complex ...

Customer Success & Onsite Services Manager

Location
Dartford, England, United Kingdom
Excellent communication, stakeholder management, and presentation skills. Strong organisational, leadership, and problem‐solving abilities. Experience using CRM, service management, and reporting platforms. CTS certification. ITIL Foundation or higher. PMP, PRINCE2, or equivalent certification. Experience within AV Managed Services or Systems Integration environments. Knowledge of Microsoft 365 collaboration technologies. Key Performance ...

Customer Success & Onsite Services Manager

Location
Greater London, England, United Kingdom
communication, stakeholder management, and presentation skills. Strong organisational, leadership, and problem‐solving abilities. Experience using CRM, service management, and reporting platforms. Desirable CTS certification. ITIL Foundation or higher. PMP, PRINCE2, or equivalent certification. Experience within AV Managed Services or Systems Integration environments. Knowledge of Microsoft 365 collaboration technologies. Key Performance ...

Compute Engineer

Location
Greater London, England, United Kingdom
technical stakeholders. Proven decision-making skills and the ability to balance operational, commercial, and customer needs. Understanding of IT and OT delivery approaches. (e.g., ITIL, Agile, Waterfall, Lean). Self-motivated, detail-oriented and able to work under pressure. Desirable qualifications and experience Microsoft Certified Solutions Associate (MCSA) – Server ...

ServiceNow Developer

Hiring Organisation
Hackajob Ltd
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

3rd Line Support Engineer

Location
East Midlands, England, United Kingdom
standards and delivering supportable solutions. Ability to conduct technical discovery, identify risks and technical debt, and recommend appropriate solutions. Relevant Microsoft, Citrix, VMware or ITIL certifications desirable. So, Who are we? We are the UK's fastest growing MSP. We have grown significantly from 30 to over 170 staff ...

IT Service Delivery Manager

Location
Mid-Ulster District Council, Northern Ireland, United Kingdom
delegation and independent decision-making skills. Excellent communication, organisational and customer-service abilities. A relevant degree or recognised professional IT qualification. Experience within manufacturing, ITIL certification, Windows Server administration or technology project delivery would be advantageous but is not essential. What's on Offer Salary ...