376 to 397 of 397 Remote/Hybrid ITSM Jobs

seeking an IT Service Management (ITSM) Consultant to analyse problems, uncover opportunities, and shape practical solutions that improve how technology services support organisations. You’ll own analysis and recommendations, using evidence and structured problem solving to influence decisions and deliver measurable outcomes. You’ll join an open, collaborative community ...

Jet2.com Limited is seeking an IT Service Analyst to join the IT Service Management team. You will work across Service Transition, Major Incident Management, Problem Management and Service Reporting, with ServiceNow administration to ensure data quality and governance across Jet2.com. You will collaborate with technical, project and operational teams ...

Leonardo Worldwide Corporation is looking for a Senior Application Engineer in Yeovil. You will enhance ITSM platforms like Jira Service Management, collaborating across teams to improve service delivery and operational workflows. This role supports national security applications, involves continuous improvement initiatives, and offers flexible hybrid working arrangements. Candidates should have ...

working model with flexibility Varied role combining support and development Opportunity to influence process improvements Work within a collaborative regional IT team Exposure to ITSM, project management and integration projects Key Responsibilities Provide SharePoint administration, support and troubleshooting Resolve system issues and manage change requests Develop and enhance SharePoint solutions … Support integration of business systems with SharePoint Improve ITSM and project management tools Analyse application functionality and recommend improvements Configure, test and validate application solutions Produce functional specifications and documentation Work closely with stakeholders, analysts and technical teams Support business projects delivered through SharePoint About You 3-5 years' relevant ...

performance issues. The team can identify root causes across application, integration and data layers. Manage incidents, problems, changes, defects and technical backlog items through ITSM tooling and Azure DevOps. Work is prioritised by business impact and progressed in line with service expectations. Monitor platform health, integrations, batch jobs, APIs … platforms – GoAnywhere MFT/SFTP Core platforms – Genesys contact centre services Core platforms – Integrated and asynchronous processing Support and delivery tooling – Azure DevOps and ITSM tooling Support and delivery tooling – Sumo Logic and observability dashboards Support and delivery tooling – JSON, XML, payloads and log structures Support and delivery tooling – Runbooks ...

Type: Full-time, Permanent About the Opportunity Thames 360 Limited is delighted to be partnering with a global leader in IT Service Management (ITSM), consulting, and professional training solutions to find their next high-calibre sales professional. Our client has a rich history of pioneering industry frameworks and a reputation … experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales who can confidently pitch ...

Lead discovery conversations, customer workshops, business cases and executive presentations. Act as SCC's ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation. Work with Account Managers, Solution Architects, Professional Services, ServiceNow and SCC teams to progress opportunities … EssentialProven experience selling Enterprise Service Management, ServiceNow, digital workflow or enterprise software solutions. Strong understanding of the ServiceNow platform and relevant workflows such as ITSM, ITOM, CSM, HRSD, SPM, SecOps or GRC.Track record of building pipeline, winning complex opportunities and achieving commercial targets. Experience engaging senior customer stakeholders and creating ...

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major incident leadership, and effective … agreed risk appetite. What you'll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across IT Service Operations Participate in on‐call and out‐of‐hours cover, providing business‐facing ...

659Skills: ServiceNow Developer, RPA, ServiceNow Virtual Agent, ITSM, ITOM, JavaScript. ServiceNow Developer Location: UK-wide office locations to choose from (Hybrid – 2 days onsite)Salary: 70,000 – 100,000 DOE + comprehensive benefits (Including training/development)Type: Permanent, Full-Time Are you a ServiceNow Developer looking to take your … platform performance to ensure reliability and responsiveness What you'll bring Solid experience developing and customising ServiceNow (including workflows and integrations) Good understanding of ITSM and ITOM processes Exposure to ServiceNow Virtual Agent and/or RPA tools Strong JavaScript programming skills A proactive, problem-solving mindset with a desire ...

Systematix is recruiting a ServiceNow ITSM Developer for a global life sciences client. You will design, develop, configure, and support ServiceNow ITSM modules, integrating with external systems via REST and SOAP, and maintaining CMDB and reporting capabilities. You will work with Business Analysts, Solution Architects and platform teams to deliver ...

knowledge and learnings with their teammates. Requirements 5+ years experience in post‐sales, technical architecture, consulting, or professional services roles Knowledge of monitoring, observability, ITSM, and incident response platforms Strong architecture, whiteboarding, and technical documentation skills across multi‐platform environments Comfortable using AI‐assisted tooling in your own delivery work … complete customer projects. Travel to customers 10 - 20% of the time Nice To Have Fluent German or French speaker Hands‐on experience with ITSM tools About Us BigPanda delivers agentic automation for IT operations. We enable enterprise IT to keep its digital world running by transforming manual and reactive human ...

prem and SaaS environments, ensuring we have complete visibility across all platforms Oversee the development of a future-state CMDB and its integration with ITSM platforms, enabling better service visibility and decision-making Drive automation and intelligent engineering approaches to reduce manual effort and improve operational reliability, supporting more proactive … complex environment Deep understanding of observability practices, including logging, metrics, tracing and telemetry Experience designing and delivering large-scale platforms such as CMDB, ITSM or similar enterprise tooling Strong background in security and identity engineering, including cloud-based identity solutions, with a good understanding of networks and integration across complex ...

stakeholders. Desirable: Awareness of Juniper networking equipment (switches, WLCs, APs) or experience in higher education/public sector IT projects. Desirable: Understanding of IT service management tools (ServiceNow, JIRA, SolarWinds) and concepts like SIAM, warranty, and hypercare support. Your Profile Practical experience of non-functional testing principles and practices within … knowledge/experience Awareness of Juniper networking equipment (switches, WLCs, APs) or experience in higher education/public sector IT projects. Understanding of IT service management tools (ServiceNow, JIRA, SolarWinds) and concepts like SIAM, warranty, and hypercare support #J-18808-Ljbffr ...

ServiceNow consultancy expertise within an established ServiceNow environment. Your new role As a Senior ServiceNow Technical Consultant, you will deliver technical consultancy across ServiceNow ITSM and ITOM modules, supporting platform enhancements and backlog reduction activities. You will work closely with architects and client stakeholders to deliver successful project outcomes while … ensuring the ServiceNow platform remains effective and optimised. Key responsibilities Deliver ServiceNow technical consultancy across ITSM and ITOM modules. Support backlog reduction and platform enhancement initiatives. Develop, configure and customise ServiceNow solutions. Troubleshoot and resolve complex technical issues. Collaborate with architects and client stakeholders to achieve project objectives. Essential skills ...

escalation point for Service Desk tickets that breach or are at risk of breaching SLA. Lead the accountability conversation with desk staff, using Halo ITSM data on ticket handling, SLA performance and priority accuracy. Support team growth activities, including the successful recruitment and onboarding of new team‐members. Report Service … Proven people‐management experience leading a service/support desk team, ideally 5+ direct/indirect reports. Working knowledge of ITIL and a modern ITSM platform. Track record of introducing or embedding SOPs and driving consistent process adherence. Confident using operational data to have direct, evidence‐based performance conversations. Desirable ...

building a user-driven sales engine. You will partner with Account Executives to lead technical validations and develop a deep understanding of IT service management workflows. This role offers an office-centric hybrid schedule with standard in-office days being Monday, Tuesday, and Thursday, and the potential to work from ...

looking for an experienced Sales Executive to join a global organisation specialising in IT Service Management solutions. This position is paying £40,000-£50,000 plus commission , with hybrid working based in Reading. Duties: Develop new business and build a strong sales pipeline Manage and grow existing client accounts Identify … healthcare after 6 months Life insurance after 6 months Education and training opportunities Hybrid working Experience required: Minimum 3 years' B2B sales experience Previous ITSM solution sales experience Strong new business and account management experience Knowledge of ITIL or SIAM Confident communicating and negotiating with senior stakeholders Self-motivated ...

scope, design solutions and deliver. You will be tasked with but not limited to: · Design and configuration of the platform and modules – ITSM, CSM, ITOM. · Supporting day to day operation of the platform. · Working with the current team to fulfill business requirements, whilst using your knowledge to push and promote … knowledge of languages such as: HTML, CSS, JavaScript. · Experience working in a Domain Separated Platform · ServiceNow certification would be advantageous: System Administrator, CIS-ITSM, CIS-ITOM. · ITIL v4 Foundation qualified would also be preferable. ...

role requires driving cross-supplier collaboration, issue resolution, and governance, ensuring accountability and consistent delivery across regions. The ideal candidate has strong IT Service Management experience in multi-supplier environments, exposure to SIAM or Vendor Management, and excellent communication #J-18808-Ljbffr ...

involves managing the support operations, ensuring high-quality application support while fostering a customer-first culture. With over 5 years in service delivery and ITSM practices, you will coordinate application releases and manage hosted services. Our benefits include a competitive salary, discretionary bonus, and flexible remote working environment. #J ...

looking for a heavy-hitting Regional Sales Director based in London to lead from the front, build an elite sales engine, and take our ITSM and CX footprint to the next level. About the RoleReporting directly to our Country Leader (UK & Northern Europe), you'll be the strategic engine powering … Veteran Leader: 10+ years in SaaS sales, with 5+ years leading front-line enterprise teams closing six-figure +Domain Native: Deep knowledge of CX, ITSM, CRM, or Enterprise Service Management (ESM) landscapes. Networked in UKI: You know the regional enterprise landscape inside and out and bring an active, well-established ...

Digital, a global digital transformation business based in Fareham, is looking for a Project Manager. This role involves managing end-to-end delivery of ITSM projects both in the UK and internationally, collaborating with diverse client bases. The ideal candidate will have 4–7 years of project management experience … IT, SaaS, or telecoms and hands-on experience with ITSM tools. The position offers a hybrid working environment with strong team collaboration. #J-18808-Ljbffr ...