76 to 100 of 356 Remote/Hybrid Incident Management Jobs

successful candidate will work closely with engineering, architecture, and product teams to implement modern reliability practices, automate operational workflows, and establish robust monitoring and incident management frameworks. Key Responsibilities Collaborate with engineering teams to modernize IT operations by improving observability, automation, and operational efficiency. Design and implement observability … enhance operational intelligence and automation. Automate repetitive operational tasks (toil reduction) using scripting, orchestration tools, and automation frameworks. Implement self‐healing systems and automated incident response mechanisms to support autonomous operations. Collaborate with cross‐functional teams to ensure systems are scalable, resilient, and maintainable. Lead incident management ...

Capgemini UK is seeking an experienced SIAM Incident Management Team Leader to coordinate incident management across a multi-supplier environment, guiding the team and ensuring timely service restoration. The role blends office, client site, and home working within a hybrid model and requires security clearance checks ...

Updates are provided until the fault is resolved or a work around has been implemented to ensure it is no longer service affecting. The Incident Analysts carry out fatigue management to all NR Telecoms technicians working beyond standard working hours, to ensure they are safe and all times. … Provide Tier 1 incident management, coordinating internal resolver teams and third-party suppliers to restore telecom services within agreed timescales. Lead communications for all priority incidents, ensuring clear, timely updates to customers, resolver groups, and senior management. Undertake out-of-hours National Section Manager responsibilities, supporting Network Rail ...

performance, reliability, security, accessibility, and operational excellence, in partnership with Architecture, InfoSec, Risk, and Compliance. Establish and improve SLOs, error budget policies, and incident management practices across key services; lead post-incident reviews and drive follow-through on structural fixes. Lead cross-squad system design for complex … understanding of secure coding practices (e.g. OWASP), privacy, auditability, and regulatory expectations in financial services or similarly regulated environments. Strong experience with observability, SLOs, incident management, and operational excellence (logging, tracing, metrics, dashboards, on-call practices). Strong understanding of CI/CD and DevOps practices, ideally using ...

Story In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers … global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team ...

focused on innovation, knowledge sharing, continuous improvement, and operational excellence.About the RoleJoin Maersk's Cyber team and play a key role in a modern incident management and response function that combines digital forensics, threat hunting, detection engineering, and cyber security improvement initiatives. This role offers the opportunity … help shape the future of cyber defence within a globally recognised organisation.Key ResponsibilitiesConduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities.Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network.Deliver detailed forensic root cause analysis ...

innovation, knowledge sharing, continuous improvement, and operational excellence. About the Role Join Maersk's Cyber team and play a key role in a modern incident management and response function that combines digital forensics, threat hunting, detection engineering, and cyber security improvement initiatives. This role offers the opportunity … future of cyber defence within a globally recognised organisation. Key Responsibilities Conduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities. Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network. Deliver detailed forensic root cause ...

support the operational health, reliability, scalability, and performance of Kubernetes-based platforms and containerised workloads Manage and evolve Kubernetes environments, including workload deployment, configuration management, cluster operations, and platform upgrades Drive and maintain GitOps practices to ensure consistent, automated, and auditable infrastructure and application deployments Build, maintain, and improve … reliability, and reduce operational overhead Manage and optimise cloud‐native and managed platform services, including capacity planning, performance tuning, cost optimisation, patching, and lifecycle management Partner with software engineering teams to support application deployment, troubleshooting, observability, and platform adoption Monitor platform health and respond to incidents, conducting root cause ...

integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking. Driven by the insights of some 28,000 people worldwide … transformation journey. Role Overview We are seeking an experienced Identity Delivery Manager to lead and coordinate the delivery of enterprise-scale identity and access management initiatives within the Authentication and Directory Services Engineering function. This role focuses on managing the end-to-end delivery of identity solutions spanning Microsoft ...

operational strategy, set standards and drive best practice across multiple platform environments. Working closely with Platform Engineering, Site Reliability Engineering (SRE), Security and Service Management teams, you'll help ensure our OpenShift platforms remain stable, secure and ready to support business-critical customer services. You'll influence technical direction … outcomes across our OpenShift platform estate, ensuring services remain secure, resilient, compliant and fully supported. Defining and embedding operational standards, runbooks and governance across incident management, change execution, access controls and platform lifecycle activities. Providing leadership during major incidents, coordinating technical teams and driving effective root cause analysis ...

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post ...

achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Infrastructure Operations team plays a critical role in maintaining service availability, driving operational excellence, and ensuring … improve operational efficiency, scalability, and service reliability. Support the development of Nscale's Centre of Excellence as the operational authority for infrastructure operations. Incident Management & Technical Leadership Take ownership of complex infrastructure incidents from diagnosis through to resolution. Lead major incident response activities and coordinate technical teams ...

governance and compliance.You will lead the Service Desk team, including first-line support, triage and walk-up support capabilities, ensuring incidents, service requests, access management activities and user lifecycle processes are handled consistently and effectively. Supporting users, you will create an environment where service excellence, accountability and continuous improvement … delivers.Beyond business-as-usual operations, you will be instrumental in improving the overall user experience. You will work to enhance service portal capabilities, knowledge management, self-service adoption and support technologies such as virtual agents and chatbots. By analysing trends and user feedback, you will identify opportunities to simplify ...

improvement is put in place across the wider service delivery function Manage configuration items, related information, service compliance and risks. Ensure compliance with asset management policy and governance. Lead investigative work into problems and opportunities in existing processes Lead the collection of information and creation of recommendations for improvements … life cycle or capability elements of itil (information technology infrastructure library), or comparable itsm framework Be responsible for overall governance of the management of live services both through suppliers and in-house. Promote, implement and manage itil or relevant best practice for the management of all services ...

leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent … working specialization in Microsoft Purview and Microsoft Data Loss Prevention (DLP), including information protection, sensitivity labeling, compliance policy configuration, data governance, monitoring, and incident response across Exchange Online, SharePoint Online, OneDrive, Teams, and endpoint controls. Additional focus areas include Entra ID connectivity, migration of services to M365 ...

effective delivery of life-critical operations. You’ll contribute to the stability, proactive monitoring and continuous improvement of operational communications services, supporting rapid incident response, service resilience and operational readiness. What you will be doing Support the operation of Airwave radio and associated operational communications infrastructure, ensuring services … procedures. Identify, log and categorise operational communications incidents, ensuring accurate information capture and timely escalation to senior engineers, suppliers or on-call support. Support incident management activities for live operational communications issues, including assisting with diagnostics, restoration actions and communication updates. Assist with major incident support, ensuring ...

defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level … objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues.* Mentor junior engineers and specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation ...

work with integrated technologies in a fast-paced hospitality environment. What you'll be doing: Act as the technology specialist for kiosk, key management and guest access solutions across our hotel estate. Support the design, implementation and continuous improvement of technology solutions that enhance the guest journey from check … support processes. Understanding of performance, security, resilience and operational support requirements. Ability to work collaboratively with technology, product, operational and supplier teams. Strong stakeholder management and communication skills. Experience supporting technology change, service improvement or product delivery initiatives. Ability to diagnose complex technical issues and explain solutions clearly ...

work with integrated technologies in a fast-paced hospitality environment. What you'll be doing: Act as the technology specialist for kiosk, key management and guest access solutions across our hotel estate. Support the design, implementation and continuous improvement of technology solutions that enhance the guest journey from check … support processes. Understanding of performance, security, resilience and operational support requirements. Ability to work collaboratively with technology, product, operational and supplier teams. Strong stakeholder management and communication skills. Experience supporting technology change, service improvement or product delivery initiatives. Ability to diagnose complex technical issues and explain solutions clearly ...

with o pportunity to lead and shape a growing support function. This role combines team leadership with technical problem-solving. You'll own major incident management, act as the escalation point for critical issues, and work closely with engineering teams to ensure problems are resolved quickly and effectively. … taking charge during outages, coordinating stakeholders, and driving issues through to resolution. Responsibilities Lead, mentor and develop a team of support engineers. Own major incident management and serve as the escalation point for critical issues. Coordinate cross-functional teams during outages and service disruptions. Remain hands-on with ...

operate in a build‐and‐run model, with teams responsible for the full software lifecycle, from architecture and delivery through to operational support and incident management. Our core platform is built on AWS serverless technologies including Lambda, SQS, EventBridge, API Gateway, S3, and ECS. We primarily develop in TypeScript … Infrastructure is managed through a combination of Terraform and Serverless Framework. We use GitHub Actions for CI/CD and incident.io to support our incident management processes and operational workflows. We care deeply about engineering quality, pragmatic architecture, and continuous improvement. If you’d like to go deeper ...

Role: Cyber Incident Manager Duration: 5 Months Location: UK Remote Day Rate: £500 Inside IR35 Active SC clearance required due to project restrictions Overview We are seeking an experienced Cyber Incident Manager to join a high-profile programme supporting a secure government environment. The successful candidate will lead … coordination, management, and resolution of cyber security incidents, ensuring rapid response, stakeholder engagement, and continuous service improvement. This role requires a proactive individual with strong communication skills, experience managing complex cyber incidents, and the ability to operate effectively within secure and highly regulated environments. Key Responsibilities Lead ...

Operational Excellence & Risk Owning the operational performance of ERP Services and ensuring critical services are appropriately monitored and supported. Establishing effective approaches to observability, incident management, problem management, change management and operational readiness. Ensuring recurring incidents and operational problems are investigated to their underlying causes ...

Leading deployment and commissioning of new systems, coordinating across Production, Product Development and other technical teams Owning customer operational support, onboarding, proof of concept & incident management, ensuring effective issue resolution and feeding operational experience into future product and service development. Requirements: Significant experience (10 years+) leading network operations … service operations or a similar technical operations function supporting complex or mission-critical infrastructure Strong technical understanding of network monitoring, incident management, infrastructure maintenance and deployment Demonstrated ability to build operational capabilities, establish processes and lead multidisciplinary technical teams Experience in optical communications, satellite communications, telecommunications, ground station ...

Leading deployment and commissioning of new systems, coordinating across Production, Product Development and other technical teams Owning customer operational support, onboarding, proof of concept & incident management, ensuring effective issue resolution and feeding operational experience into future product and service development. Requirements: Significant experience (10 years+) leading network operations … service operations or a similar technical operations function supporting complex or mission-critical infrastructure Strong technical understanding of network monitoring, incident management, infrastructure maintenance and deployment Demonstrated ability to build operational capabilities, establish processes and lead multidisciplinary technical teams Experience in optical communications, satellite communications, telecommunications, ground station ...