26 to 50 of 148 Remote/Hybrid Service Management Jobs

S4HANA AM, Asset Management Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide … trust our deep experience and proven approaches - all around the world. Job Summary: Join our team as an Application Consultant specialising in SAP Asset Management, where you will contribute to a variety of projects in the UK. We are seeking a skilled professional with expertise in SAP Asset Management. ...

Develop comprehensive test strategies, detailed test plans, test cases, and test scripts (both manual and automated) covering functional and non-functional requirements. Test Execution & Management Execute various types of testing, including Functional, System Integration, Regression, UAT support, Performance, and Security testing . Focus testing efforts on custom workflows, integrations … ServiceNow platform. Strong practical experience with the ServiceNow Automated Test Framework (ATF) . Solid understanding of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management ...

posting and will be employed directly under the hiring entity's contractual terms. This role will be part of the Investment & Asset Management Tower for Group Technology (IT1.19), responsible for ensuring the availability, reliability, and maintenance of all investment and asset management systems, applications, and platforms. The Tower … looking for an enthusiastic and motivated IT Product Manager to take ownership of the operations and development of IT applications supporting asset management front office processes. The primary focus of this role is on solutions based on SimCorp Dimension (SCD) , including modules such as Asset Manager, Order Manager, Trade ...

Head of Service & Security Management (f/m/d) At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with … this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us. The continuously growing Service & Security Management Team operates standardized management systems in the context of customers from the enterprise and public sectors, and ensures their continuous ...

Head of Service & Security Management (f/m/d) At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with … this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us. The continuously growing Service & Security Management Team operates standardized management systems in the context of customers from the enterprise and public sectors, and ensures their continuous ...

Technical Support Engineer to join an established IT Operations team in London. This is a replacement hire, joining a collaborative support function where service quality, accountability, and clear processes are genuinely valued. What’s on offer Salary up to £40,000 Shift pattern between 8:00am and 6:30pm … Monday to Friday Join an experienced support team of 12 engineers Exposure to both technical engineering and service management Stable, professional services environment with modern tooling What you’ll be doing Providing third-line technical support and owning incidents end to end Working within ITIL v4-aligned processes ...

Technology Reporting Analyst is responsible for developing, maintaining, and enhancing reporting, metrics, and performance insights across all Workplace Technology domains. The role ensures that Service Management Layer (SML) services are supported with accurate, timely, and actionable data — enabling informed decision‐making, SLA adherence, continuous improvement, and operational excellence. … Working across Productivity, Identity & Access Management (IAM), Hardware, Endpoint, and Collaboration domains, the analyst provides a unified view of service health, risk, compliance, and user experience. The role plays a critical part in strengthening governance, optimising service performance, and supporting product‐led delivery models. Key Responsibilities ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

voice of the customer for agile engineering teams. Agile Delivery: Serve as Product Owner to define Agile Engineering Release Trains, working closely with Product Management, System Architects, and Engineers Lead and actively participate in PI Planning, backlog refinement, sprint planning, reviews, and retrospectives. Ensure alignment between team-level delivery … program- and portfolio-level objectives. Support dependency management and cross-team coordination in large-scale programs. Stakeholder & Program Leadership: Partner with senior stakeholders across IT, cybersecurity, networking, and the business to align priorities and manage expectations. Support large organizational program planning efforts, including roadmap development, sequencing, and risk management. ...

Title Project Manager – Service Desk Location: London (hybrid working, approximately 3 days onsite per week) Contract: 6 month fixed term contract with potential to extend Start date: ASAP Salary: Contract or FTC, dependent on experience Overview A professional services organisation is seeking a Project Manager to deliver Service … technical teams and suppliers, and ensuring projects are delivered to plan, within agreed scope and timelines. The Role You will manage the delivery of Service Desk projects and service improvement initiatives, working closely with operational teams and third party providers. Responsibilities include: Managing project scope, plans, timelines ...

Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager … lead their 7-person service desk team . Supporting over 60 clients , this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development, and operational excellence ...

heads of product and ensure a collaborative approach to product innovation. Solve problems and improve outcomes through agile collaboration with product teams and business service owners. Lead people management activities within the function, including capability building, resource planning, and line management. Raise awareness and understanding of the product … product solutions. Establish metrics and tools to assess capabilities and develop practices associated with the product function. Required Skills & Qualifications: Strong knowledge of Service Management principles and standards. Solid understanding of Enterprise Architecture frameworks. Extensive experience in senior IT delivery management roles. Proven track record in delivering ...

Incident Manager – IT Service & Operational Resilience - Insurance Engagement: Permanent (Immediate Start) Location: London (Hybrid) Client Industry: Insurance Company: Albany Beck About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative … largest Insurance clients, based in London. This role will be to support the delivery and continuous improvement of IT Incident and Major Incident Management within a regulated Financial Services environment. This role is responsible for the end-to-end coordination of incidents that impact business services, ensuring rapid service ...

Service Architect Location: Lincoln/Hybrid Salary: £52,00-£60,000 A progressive organisation undergoing major digital transformation needs a talented Service Architect to design and integrate services across their modern workplace and digital infrastructure. If you excel at translating complex needs into joined-up solutions where strategy … meets delivery, this is for you. About the Role This pivotal position blends service design, integration, and continuous improvement. You'll ensure IT services are designed and maintained to meet evolving organisational needs, working across cloud, hybrid and on-prem platforms, guiding outsourced providers, and embedding cyber resilience ...

strong team of more than 80 nationalities. About the opportunity We are looking for a CMDB Manager to own and operate the Configuration Management Database (CMDB), ensuring data accuracy, completeness, and alignment with compliance requirements such as the Digital Operational Resilience Act (DORA). The role involves managing … monitor CMDB health and data quality. Assist in analyzing this data to help the team identify areas for improvement. Work with other IT Service Management (ITSM) teams (e.g., Incident, Problem, Change) to ensure the CMDB is being used correctly and that data supports their processes. ...

Insurance Systems (Eclipse) Type: Permanent Salary: £75,000 Location: London (Hybrid, 2-3 days onsite) A London Market insurance organisation is seeking an Applications Service Manager with strong Eclipse (Sequel) experience to take ownership of the stability, performance, and vendor-led support of its core insurance platforms. This role … sits at the intersection of hands-on application understanding and service oversight. It will suit someone who is comfortable operating at system level within Eclipse, understanding how the platform behaves, where issues arise, and how to challenge vendors effectively, while also coordinating support and delivery across multiple third parties. ...

Type: Full-time Hours: 35 hours per week, Monday to Friday, 9am - 5pm We are seeking a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you will shape and enforce service standards, collaborate across … role: Team Leadership: Lead and mentor the support team, manage incoming requests, enforce SLAs, and foster a culture of continuous improvement. Incident & Problem Management: Oversee resolution processes, escalate complex issues, maintain documentation, and implement escalation procedures. Service Delivery: Ensure SLAs and KPIs are met, apply best practices, analyse ...

Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer … presence for all services delivered and associated growth opportunities, managing customer engagement at a senior level in line with your Account Plan; As the Service lead you will interface with GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both in life and new opportunities ...

play a pivotal role in supporting our day-to-day digital technology operations. You will be an essential point of contact for ServiceNow, asset management, and prosumer inquiries, assisting end-users and internal stakeholders with excellent service and guidance. Responsibilities Support daily digital technology operations, including ServiceNow administration … asset management. Act as the primary contact for ServiceNow, NEXT Connect, prosumer, and asset management queries. Assist end-users and internal stakeholders by providing clear guidance and excellent service. Collaborate with Service Management and cross-functional teams to enhance the ServiceNow platform. Maintain accurate documentation, including Standard ...

Canada, Singapore, and New Zealand. This is your opportunity to be a part of a global success story. We are actively seeking an experienced Service Desk Analyst - Application Support in England to work remotely from home, who can join our global Service Desk team to provide top-tier … service to our clients. This role reports into the Service Desk Manager and would work very closely with our Customers, Service Desk, Product Development and Professional Services teams across the Globe. Why us? As part of the Thomax team you will enjoy the following benefits: Rapid career ...

Service Delivery Manager - ERP Oracle Fusion Live Services Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Location: London/Milton Keynes/East Kilbride - Hybrid/… Remote The ideal candidates will possess active SC clearance and have a solid background in Service Delivery, along with the following skills and experience: Proven experience in Service Delivery, specifically within ERP Oracle Fusion Live Services. Knowledge of IT Service Management (ITSM) in secure environments, such ...

Business Development Manager, you will drive strategic growth by winning new customers across Managed Service Providers (MSPs) and enterprise organisations. You will position our client as a trusted partner delivering integration as a managed service, helping customers modernise and scale their IT operations. This role goes beyond traditional … acquire new logos across mid-market and enterprise segments Identify and develop key accounts, gaining a strong understanding of their integration, outsourcing, and service management requirements Build and manage your own pipeline through a mix of outbound and inbound activity, including calls, email, events, and social channels Partner ...

assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity assessments Conduct stakeholder interviews and service reviews Assess ITSM practices across people, process, governance, tooling, and metrics Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide … maturity assessments Strong working knowledge of ITIL v3 and/or ITIL 4 practices Hands-on exposure to ITSM tools (e.g., ServiceNow, BMC, Jira Service Management) ITIL 4 Managing Professional or Strategist certification Experience working with regulated or professional services clients preferred Excellent stakeholder management and documentation ...

support function within a legal or professional services environment . You will be responsible for managing day-to-day IT support operations, ensuring high service levels, and supporting business-critical systems in a fast-paced, client-focused setting. Key responsibilities: Lead and manage the IT support team and service desk Ensure timely resolution of incidents and service requests Support and maintain core business and legal applications Work closely with stakeholders to align IT support with business needs About you: Proven experience as an IT Support Manager Background in a legal or professional services environment Strong leadership, communication ...

visit our website. The Application Support Analyst is responsible for supporting, maintaining, enhancing and upgrading the business applications, ensuring the applications meet the expected service levels. This role requires an individual that is flexible, adaptable and focused on providing excellent in business critical support for the Vaultex Applications that … subject matter experts for 3rd line support. Coordinate with Application Delivery and key application owners for product updates and changes. Maintain exceptional customer service skills, ensuring positive user experiences. Identify and support process optimization opportunities, contributing to the implementation of proposed solutions. Contribute to service management process ...