351 to 375 of 561 Remote/Hybrid Service Management Jobs

Support Windows and Linux environments, Active Directory, and associated enterprise applications. Manage patching, updates, and backups following company standards and security requirements. Network & Security Management Support network infrastructure (LAN, WAN, VPN, and firewall configurations) in collaboration with network specialists. Ensure systems are configured and maintained securely in compliance with … NCSC Cyber Assessment Framework (CAF) and NIS Regulations . Help implement security controls, monitoring tools, and access management processes. Work with the Cyber Security team to find and address vulnerabilities and incidents. Service Delivery & Support Provide second- and third‐line IT support to users across site operations, engineering ...

Support Windows and Linux environments, Active Directory, and associated enterprise applications. Manage patching, updates, and backups following company standards and security requirements. Network & Security Management Support network infrastructure (LAN, WAN, VPN, and firewall configurations) in collaboration with network specialists. Ensure systems are configured and maintained securely in compliance with … NCSC Cyber Assessment Framework (CAF) and NIS Regulations. Help implement security controls, monitoring tools, and access management processes. Work with the Cyber Security team to find and address vulnerabilities and incidents. Service Delivery & Support Provide second- and third-line IT support to users across site operations, engineering ...

issues are resolved quickly, knowledge is readily available and services continually improve based on real usage and feedback The Operations Manager also acts as service owner for Microsoft 365 and other core productivity platforms, ensuring they remain stable, well governed and easy to adopt. Partnering with DEX Insights … operational improvement backlog to reduce recurring issues, remove workarounds and prevent the re-introduction of known risks Drive adoption of Knowledge-Centred Service (KCS) to improve knowledge creation, maintenance and reuse Partner with DEX Insights to prioritise improvements based on data, user sentiment and trend analysis Operational Oversight Take ...

Group: Operations Group Job Description: Job Summary: We are seeking a highly analytical and delivery-focused Performance and Optimisation Lead to join our Asset Management team. This role is accountable for driving the commercial and operational performance of our EV charging network by turning data, insight, and performance trends … delegated day-to-day lead for the O&M contract under a formal CAM delegation. Serve as the primary contact for contractor operational and service management teams, maintaining a structured operating rhythm and supporting delivery against agreed service levels (SLAs), benchmarks, and controllable factors. Partner closely with ...

technical demonstrations, proof-of-concepts or integration testing Strong knowledge of Digital Engineering , Digital Thread or Engineering Toolchains Experience working with engineering data, configuration management and lifecycle processes Proven delivery experience across complex, multi-stakeholder programmes Excellent stakeholder management and communication skills Experience working across engineering, IT, manufacturing … supply chain teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments ...

secure, resilient and available while working closely with Technology teams, business stakeholders and third-party suppliers. Your responsibilities Supporting business-critical applications within agreed service levels and operational standards. Investigating, diagnosing and resolving incidents and service requests through to resolution. Performing root cause analysis and proactively identifying opportunities … stakeholders, project teams and suppliers to deliver effective application support. Skills Experience supporting enterprise applications within a production environment. Strong incident, problem and change management experience. Good understanding of ITIL and service management principles. Strong troubleshooting, analytical and problem-solving skills. Experience with application monitoring, alerting ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

control and pace to high-profile programme delivery, ensuring smooth transitions and operational readiness throughout the programme lifecycle. What You'll Be Doing Integration Management Lead the planning and coordination of end-to-end integration activities across multiple systems and workstreams. Manage dependencies between technical, business and supplier teams. … deployment planning activities. Coordinate hypercare planning and execution following deployment. Manage prioritisation and resolution of post go-live issues. Monitor stabilisation activities and service performance. Ensure effective handover into operational support teams. Capture lessons learned and support continuous improvement activities. Maintain ownership of programme risks, issues, assumptions and dependencies. ...

more for patients, healthcare professionals, our partners, and our employees. ****The Team****The role is responsible for leading and delivering end-to-end application management and production support for Oracle E-Business Suite (12.1 and 12.2), with primary ownership of Supply Chain modules and cross-functional Finance integration. … work with SAP and other cloud-based platforms.The role combines leadership and hands-on expertise to ensure stable system operations, rapid incident resolution, environment management, and continuous improvement of ERP processes. Acting as the primary escalation point, the role oversees SLA adherence, manages complex technical and functional issues, supports ...

more for patients, healthcare professionals, our partners, and our employees. ****The Team****The role is responsible for leading and delivering end-to-end application management and production support for Oracle E-Business Suite (12.1 and 12.2), with primary ownership of Supply Chain modules and cross-functional Finance integration. … work with SAP and other cloud-based platforms.The role combines leadership and hands-on expertise to ensure stable system operations, rapid incident resolution, environment management, and continuous improvement of ERP processes. Acting as the primary escalation point, the role oversees SLA adherence, manages complex technical and functional issues, supports ...

this land is covered by the transport network: roads, stations, track, and associated infrastructure. However, the remaining land presents a significant opportunity for service expansion or other uses such as commercial, industrial and residential development or energy production and nature recovery. We have already taken several important steps … TfL. About the role This is a key role within the Estates Planning & Accommodation (EP&A) team, responsible for leading the development and management of data, systems and digital solutions and working with other stakeholders across the business to support strategic estate planning and decision making across ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

Hargreaves Lansdown is seeking a Service Assurance Manager to lead the Service Assurance team and govern IT service management across heritage systems, cloud services and integrated third party platforms from our Bristol head office. You will drive major incident leadership, ensure risk and audit engagement ...

repositories. Producing reports on project progress, risks, issues and change activity. Managing RAID logs and ensuring actions are followed through to completion. Supporting change management processes and governance approvals. Coordinating onboarding, access requests and approval processes. Acting as a key liaison between clients, internal delivery teams and suppliers. Supporting … service transition and operational readiness activities. Assisting with compliance, information governance and security assurance requirements. Producing stakeholder updates, meeting notes and project reporting packs. We need a candidate with: Experience supporting projects, programmes or operational delivery activities. Strong organisational skills with excellent attention to detail. Experience maintaining project documentation ...

high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have … automate manual processes and reduce operational effort. Work collaboratively with engineers and stakeholders to deliver technical solutions. Contribute to incident, problem and change management activities. Research and evaluate new technologies, tools and approaches that could improve platform capabilities. Utilise AI-assisted engineering tools to improve productivity, automation and operational ...

incident, problem and change processes to ensure fast, high-quality resolutions for a global customer base. The role blends hands-on technical troubleshooting with service management discipline and external-facing guidance. You will drive continuous improvement in workflows, escalation paths and knowledge management, collaborating with Service ...

Hunter Bond is seeking an experienced professional to own end-to-end service integration and performance management across a portfolio of IT services supplied by multiple providers. The role requires driving cross-supplier collaboration, issue resolution, and governance, ensuring accountability and consistent delivery across regions. The ideal candidate … strong IT Service Management experience in multi-supplier environments, exposure to SIAM or Vendor Management, and excellent communication #J-18808-Ljbffr ...

clients across the world. To learn more about us please visit our website: www.chaucergroup.com Role The Finance Systems Analyst reports into the Product Management Lead for Finance and operates within the Finance Product Management function. The role supports the full Finance product lifecycle, with a focus on safeguarding … products and processes remain stable, well‐controlled, and fit for purpose. The Systems Analyst will collaborate with cross‐functional teams including Finance, Engineering, Architecture, Service Management and Quality & Technical Assurance, ensuring alignment across the matrixed Technology organisation. Job Description Product & Finance Systems Responsibilities Deliver the Finance product strategy ...

/Manchester/Glasgow 1 Year Employment Contract Description - TECHNICAL SCOPE & DOMAIN COVERAGE Testing services are delivered across the full VBTS UK product and service estate: Hosting; LAN & WiFi; Data Centre; Service Transition; SD-WAN; Telephony; UC & Unity; MPN & Cloud; IoT; Fixed Connectivity; Mobility; Cloud & Security. Test phases … testing: routers, switches, firewalls, Cisco console competence. Strong technical understanding across hosting, data centre, SD-WAN, LAN/WiFi, UC, mobility, cloud & security and service transition. Ability to interpret complex infrastructure designs and translate them into structured, traceable test scenarios. Advanced ALM usage: coverage modelling, traceability, defect analytics ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will be based in Leeds Valley Park - Hybrid Working … Manager Security to join the SAP Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure ...

Your Impact The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands-on support and guidance for on-premise tooling, software, infrastructure, and end-user computing environments, including AV and specialist … site-based infrastructure such as rig machinery. Working closely with third-party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site-based services are delivered consistently, governed effectively, and aligned ...

maintenance Operational support of platform services (e.g. PAM, PKI, cross-domain solutions) in live environments Platform administration including patching, upgrades, configuration, and account management Monitoring, alerting, and incident response for platform services Incident and problem management, including troubleshooting and root cause analysis Networking concepts (TCP/… operational tasks (PowerShell, Bash, Python, or similar) Knowledge of cyber security controls and accreditation requirements Experience supporting systems across the engineering lifecycle (transition into service, run, and improvement) Delivery within secure/enterprise/defence environments Desirable: Experience supporting platforms such as CyberArk (PAM), PKI services, or cross-domain ...

Borders and Trade (B&T) business area. Job Description The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties. This … level security clearance. Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible ...