126 to 150 of 961 Customer Engagement Jobs

fully remote, fast-paced environment. Responsibilities End-to-end project management of Microsoft Dynamics 365 rollouts Deliver data migration from legacy systems Support rollout of Field Service, Sales, and Customer Engagement modules Oversee D365 integration with SAGE Accounting Apply Agile methodologies (sprints, stand-ups, retrospectives) Manage stakeholders across UK, France, Germany, Spain Collaborate closely with D365 Consultants and … internal teams What We are Looking For 5+ years' Project Management experience Proven delivery of Microsoft Dynamics 365 implementations Strong knowledge of Field Service, Sales, and Customer Engagement modules Familiarity with SAGE integrations Excellent communication and stakeholder management skills Qualifications Degree-level education or equivalent D365 certification (desirable but not essential) Soft Skills Ownership and initiative Strong attention More ❯

and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole lifecycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and development … develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially … looking for a new and challenging architect position, one which will make best use of their existing skills and experience and also further their development. Responsibilities Involvement in initial customer engagements to articulate Methods' capabilities and help shape customer technical strategy and requirements. Own the technical solution required to meet a customer's specification, liaising proactively with More ❯

mission and vision. Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world's most challenging security problems. Innovation starts here, everyone's ideas are valued, visionaries welcomed! What You Will Do Forescout … to enterprise prospect and customers. In this role, you will work closely with account managers and cross-functional teams to design and present comprehensive cybersecurity solutions that address complex customer challenges. The ideal candidate combines strong technical skills with strategic sales acumen and proven success in influencing complex buying decisions within the cybersecurity and network security markets . Key … Responsibilities: Customer Engagement: Engage directly with enterprise customers to understand their business challenges and technical requirements, tailoring Forescout's solutions to meet those needs effectively. Solution Design & Demonstrations: Lead the design and presentation of solution architectures, conduct technical workshops, and execute proof-of-concept engagements to showcase the value of Forescout's cybersecurity offerings. Sales Support & Strategy: Partner More ❯

and grow - but we're only just getting started. We're seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customer experience for our new card offerings, collaborating cross-functionally to deliver innovative payment solutions. In this role you will: Develop and execute the strategy for launching and scaling card … products tailored to African markets. Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards. Identify customer pain points and ensure the product delivers an exceptional user experience. Define clear product roadmaps and manage the entire product lifecycle, from ideation to launch and post-launch iteration. Stay updated … a new card product within the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks. Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives. Evolving the proposition: Transform the card product from a spending tool into More ❯

our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customer segmentation, refining audience selections, and analysing customer behaviours to support personalised, high-performing campaigns. You will also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge and measurement to determine the effectiveness of CRM, Marketing and Business Development … product development pipeline by providing insightful data analytics, models and metrics Support ad-hoc analysis requirements or data requests from key business stakeholders Aid the strategic development of the customer database, integrating new data sources and developing capabilities to meet business objectives Working with the CRM Manager to ensure the database is updated with analytical content to meet the More ❯

Experienced Hire Customer Success London, United Kingdom Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. … When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will engage with our customers post-sales to develop software solutions on the Appian platform. Your primary responsibilities include leading projects through the … preferred) 3+ years of hands-on software development or technical consulting experience B.S./B.A. in Engineering, Computer Science, or related field Willingness to travel up to 20% for customer engagement Tools and Resources Training and Development: Comprehensive onboarding, mentorship, and continuous learning opportunities through Appian University and other programs. Growth Opportunities: Leadership programs, skills training, tuition reimbursement More ❯

our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customer segmentation, refining audience selections, and analysing customer behaviours to support personalised, high-performing campaigns. You will also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge and measurement to determine the effectiveness of CRM, Marketing and Business Development … product development pipeline by providing insightful data analytics, models and metrics Support ad-hoc analysis requirements or data requests from key business stakeholders Aid the strategic development of the customer database, integrating new data sources and developing capabilities to meet business objectives Working with the CRM Manager to ensure the database is updated with analytical content to meet the More ❯

execute the product roadmap, lead stakeholder prioritization, and manage the product backlog. Conduct competitive analysis and market research to ensure our solutions are innovative, relevant, and commercially viable. Lead customer discovery interviews and usability testing—both externally and internally—to ensure an exceptional user experience. Partner with global teams across research, design, sales, marketing, operations, and legal throughout the … to detail and the ability to balance strategic and tactical priorities. Experience leading cross-functional teams and engaging stakeholders at all levels, across cultures and time zones. Skilled in customer engagement and discovery practices. Commercially savvy with a growth mindset and a passion for innovation. Ability to translate complex ideas into clear epics and user stories. A creative More ❯

execute the product roadmap, lead stakeholder prioritization, and manage the product backlog. Conduct competitive analysis and market research to ensure our solutions are innovative, relevant, and commercially viable. Lead customer discovery interviews and usability testing—both externally and internally—to ensure an exceptional user experience. Partner with global teams across research, design, sales, marketing, operations, and legal throughout the … to detail and the ability to balance strategic and tactical priorities. Experience leading cross-functional teams and engaging stakeholders at all levels, across cultures and time zones. Skilled in customer engagement and discovery practices. Commercially savvy with a growth mindset and a passion for innovation. Ability to translate complex ideas into clear epics and user stories. A creative More ❯

advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC). The skills you will need: Proficiency in Dynamics CE (Customer Engagement) for Sales and Customer Service Operations. Strong understanding of KingswaySoft for data integration. Demonstrable experience with SQL and SQL Server Integration Services (SSIS) Experience gained in More ❯

Job Description Are you passionate about delivering transformative CRM solutions that create real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics … workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system integration, and testing to ensure successful project delivery. Deliver engaging training More ❯

and technical vision of our cybersecurity services across F ederal , C ommercial, and SLED , markets. This leadership role is responsible for advancing Red River's cybersecurity strategy, building scalable customer solutions, and delivering architectural guidance in alignment with our T echnology Solutions ( VAR), Managed Services (MSP), and Government Technology Services (SI) business units. The Cybersecurity Practice Lead acts as … a player-coach, blending strategic oversight with hands-on engagement in customer-facing security architecture, OEM alignment, and go-to-market enablement. This individual will lead cybersecurity solutioning for major opportunities-RFPs, RFIs, BOEs, and customer briefings-while partnering across Red River's engineering, sales, and delivery teams to drive innovation and customer impact. Key Responsibilities … area leads and OEM partners to develop competitive offerings, reusable solution accelerators, and market-relevant use cases. Champion Red River's security vision externally by representing the firm at customer engagements, industry forums, and partner summits. Pre-Sales Solutioning & Architecture Serve as the cybersecurity technical lead on high-value pursuits, driving solution development for RFPs, RFIs, and proactive campaigns. More ❯

services Work closely with the Senior Manager for Knowledge Centers and Services and other Knowledge Service Owners to ensure a seamless and consistent approach to high-quality technical output, customer service and operational management of the services Engage with internal and external clients and key stakeholders to proactively capture the 'voice of the customer', manage feedback requests, understand … manager in a Center, support other line management needs of the Knowledge teams as required Knowledge & Expertise: Maintain and continually develop subject matter expertise with high levels of practical customer engagement and customer service delivery, be actively aware of developments internally and within the market on Information product management services, new practices and approaches, actioning any relevant … the resolution of issues and business solutions for information product management services, including services, teams, processes, and solutions Operational Efficiencies, Quality and Risk Mitigation: Manage service-related issues and customer feedback to maintain quality assurance and minimize business impact and risk, escalating any challenges promptly where appropriate Leverage GenAI tools to enhance productivity, drive innovation and improve the quality More ❯

tailored solutions that integrate our networking and network security technologies. You will collaborate with cross-functional teams, including sales, product management, and engineering, to ensure successful sales engagements and customer satisfaction. Key Responsibilities: Engage with enterprise customers to assess their security and networking needs, positioning our SASE solutions as the best fit. Deliver compelling technical presentations, product demonstrations, and … company at industry conferences, webinars, and trade shows . Stay up to date with industry trends, threat landscapes , and evolving security requirements. Provide feedback to product management based on customer and market insights. Qualifications & Experience: Bachelor's degree in Computer Science , Engineering, or a related field (or equivalent experience). 5+ years of experience in sales engineering or technical … identity-based security models . Proficiency in technical solution selling , articulating complex concepts to both technical and non-technical audiences. Strong problem-solving, communication, and presentation skills. Experience with customer engagement, account planning, and competitive analysis . Ability to travel as needed for customer meetings, PoCs , and industry events. Preferred Skills: Industry certifications such as CCNP, CCIE More ❯

Ensure compliance and 100% adherence to contracts through quarterly audits Build and maintain strong relationships with internal teams and external partners Demonstrate strong interpersonal, communication, and influencing abilities—being customer-focused Successfully manage and prioritize a portfolio of multiple projects Work effectively both independently and within teams Exhibit drive, enthusiasm, and passion for digital and eCommerce initiatives KEY LIAISONS … to work independently and collaboratively with HQ and external partners Flexible and adaptable to change Experience in delivery excellence, managed services, and development projects Experience in people management Strong customer engagement and relationship-building skills Advantageous Proficiency in a local European language EXPERIENCE Essential 2+ years of concentrated experience in eCommerce or retail environments Advantageous Deep familiarity with More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create … ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get that into HubSpot in a More ❯

and guidance to end users and internal teams Keep up to date with Microsoft platform changes and suggest improvements Skills and Qualifications Proven experience with Microsoft Dynamics 365 CE (Customer Engagement) Strong knowledge of Power Platform, including Power Automate and Power Apps Proficiency in C#, .NET, JavaScript, and Dynamics SDK Experience with custom workflows, plugins, and web resources More ❯

Share This position will be responsible for leading the Pre-Sales design of Enterprise on-premise, off-premise cloud, and hybrid customer solutions. This position will primarily support sales operations in the New England Region (focused in on MA and CT but open to the full NE region), coverage in other regions may be sporadically required. This position provides … solutions. Type: Full Time Location: New England Position Summary This position will be responsible for leading the Pre-Sales design of Enterprise on-premise, off-premise cloud, and hybrid customer solutions. This position will primarily support sales operations in the New England Region, but coverage in other regions may be sporadically required. This position provides on-site client consulting … such as ILM Disaster Recovery, Business Continuance, and Data Center Migrations Veeam, Commvault Aruba Security and Regulations Compliance As an Enterprise Architect, you are expected to provide an excellent customer experience in the delivery of enterprise-grade solution designs, proposals, demonstrations and proof-of-concept (POC) engagements. We expect you to work closely with other Comport delivery engineers and More ❯

Services Japan GK AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their … success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. At AWS Professional Services, we are building a professional services team to work on enterprise customer engagements, and to help our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business … leadership - Take accountability for deep analysis resulting in action-based business outcomes - Drive system and process improvement initiatives - Prepare regular Supply/Demand analysis for Segment leadership - Work with engagement and practice managers to leverage the best available staffing options from internal regional resources, center of excellence staff, and third party partners - Define and coordinate the introduction and implementation More ❯

execute the product roadmap, lead stakeholder prioritization, and manage the product backlog. Conduct competitive analysis and market research to ensure our solutions are innovative, relevant, and commercially viable. Lead customer discovery interviews and usability testing-both externally and internally-to ensure an exceptional user experience. Partner with global teams across research, design, sales, marketing, operations, and legal throughout the … to detail and the ability to balance strategic and tactical priorities. Experience leading cross-functional teams and engaging stakeholders at all levels, across cultures and time zones. Skilled in customer engagement and discovery practices. Commercially savvy with a growth mindset and a passion for innovation. Ability to translate complex ideas into clear epics and user stories. A creative More ❯

diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed … customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email More ❯

on all planning of revenue and supply forecast Evaluate potential of new assets, developing a recommendation analysis and report In collaboration with brand teams, inform and support the omnichannel customer engagement plan Support brand teams with their digital marketing strategy Lead on SFE with sales managers and BUD. Optimising use of OCE and effective use of Tableau reports … Experience in the pharmaceutical or dermo-cosmetic industries within multinational companies, with a preference for those who have experience in both sectors Demonstratable knowledge of the external market and customer environment and the UK pharmaceutical industry/Consumer market Good knowledge of marketing, business and compliance processes, incl. ABPI Code of Practice Highly numerate and analytic skills with strong More ❯

processes, and maintaining comprehensive technical documentation. · Leading solution architecture efforts within a delivery-focused environment, ensuring alignment with strategic and technical objectives. · Applying deep expertise in Microsoft Dynamics 365 (Customer Engagement), Power Platform, SharePoint, or similar enterprise platforms to deliver robust and scalable solutions. · Mentoring and guiding development teams, conducting peer reviews, and fostering a culture of innovation More ❯

a critical initiative that delivers secure, scalable, and mission-driven cloud solutions for our national security customers. This role will be responsible for overseeing program execution, ensuring alignment with customer and stakeholder priorities, and managing technical, operational, and business outcomes. The ideal candidate has a deep understanding of cloud computing, national security mission requirements, and large-scale program management. … drive the end-to-end execution of the Cloud Infrastructure Program, ensuring on-time and high-quality delivery. • Define program goals, success metrics, and execution strategies to align with customer and business priorities. • Lead program reviews, report on status, risks, and mitigation strategies, and drive continuous improvement. Stakeholder & Customer Engagement: • Serve as the primary liaison between internal More ❯

work independently as well as in a team environment both with HQ and with partners. • Readily adapts to change. • Delivery excellence, managed services and development projects experience. • People management. • Customer engagement and relationship building. Advantage – • Jira skills. • Ability to speak a local European language and/or Korean (not essential). EXPERIENCE: Essential – • 2+ years of relevant project More ❯