176 to 200 of 583 Customer Engagement Jobs

Bash, or similar languages to support automation tasks Solid understanding of cloud security architecture, including IAM, encryption, and access control Experience with operational support tasks, including ticketing systems and customer engagement Strong interpersonal and communication skills, both written and verbal Active DoD 8570 IAT Level II certification (e.g., Security+), valid for at least one year Preferred Qualifications AWS … on the .NET, J2EE platforms, and harness the synergy between DevSecOps and Agile to deliver solutions faster and on-time. GoldenTech prides ourselves in our ability to exceed in customer satisfaction thereby leading the way to continued customer engagement. Finally, we provide a platform to our workforce and empower them to meet our customers' mission, while succeeding in More ❯

minute walk from Moorgate train station, you'll love the accessibility and dynamic environment! Role Overview: As the HubSpot CRM Manager, you will be at the forefront of enhancing customer engagement and driving CRM adoption across sales, marketing, and customer service teams. Your expertise will be key in supporting data-driven decision-making and aligning our CRM … users.- Act as the go-to expert for HubSpot queries and best practises.- Create documentation and guides to support user adoption. Cross-Functional Collaboration: - Partner with sales, marketing, and customer service teams to optimise processes.- Support campaign execution and lead management strategies. Skills & Experience: 3+ years of hands-on experience managing HubSpot CRM. Strong understanding of CRM strategy, marketing More ❯

a Senior CRM Analyst on a fixed term contract to cover maternity leave. In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that drive customer engagement and maximise Return on Investment. This role offers hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What … youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign More ❯

include Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker, and others. Scope: If you are someone who thrives at the intersection of logistics, technology, and customer solutions If you enjoy building systems from the ground up-from vision through to delivery If you are passionate about crafting winning solutions for commercial tenders, turning complex RFQs … into clear, compelling responses that solve real customer problems If you can navigate complexity, influence stakeholders, and turn market trends and customer needs into scalable solutions then we would love to connect with you . We are looking for a Senior Global Product Manager to lead the continuous innovation Lead Logistics systems. This is your chance to play … Excellence, Digital and IT to deliver solutions that decrease our cost to serve. Engage directly with customers to understand their logistics and supply chain requirements. Translate market trends and customer's needs into actionable product features and enhancements. Present solutions and proposals to customers in a clear, structured manner. Commercial Support Create compelling content and materials to support RFPs More ❯

Permanent Mid-Market Customer Success Manager A globally operating software company is looking for an experienced Customer Success Manager to join its growing international team. This role is ideal for a professional with a proven track record of managing a large portfolio of mid-market accounts. You will be instrumental in ensuring the post-sales success of customers … primary focus will be on driving product adoption, managing complex renewals and identifying growth opportunities. You will collaborate with sales and other cross-functional teams to deliver a seamless customer experience and meet key performance metrics. Key Responsibilities Manage a portfolio of 100+ mid-market accounts Proactively drive product adoption and customer engagement Lead complex renewal processes … and commercial negotiations Partner with sales to identify expansion opportunities Collaborate with cross-functional teams including legal and product Maintain accurate renewal forecasting Required Skills & Experience Experience in a customer-facing account management or success role Proven ability to manage a large book of accounts Demonstrated experience with complex renewals and negotiations Experience in a SaaS environment Proficiency with More ❯

new customers to expand market presence in Connectivity, Networking, SASE, and UC&X. Strategic Sales Planning - Develop and execute sales strategies aligned with business objectives and emerging market opportunities. Customer Engagement - Build and maintain strong relationships with C-level executives, IT leaders, and procurement teams to understand business needs and deliver tailored solutions. Solution Selling - Collaborate with technical … teams to design, present, and propose solutions that demonstrate clear value and meet customer requirements. Market & Competitor Analysis - Monitor industry trends, competitor activity, and market shifts to shape and refine sales approaches. Collaboration - Work closely with internal teams, including pre-sales, marketing, and service delivery, to ensure a seamless and positive customer experience. Pipeline Management - Manage and maintain … Contact Centre solutions). Track record of achieving and exceeding sales targets in a competitive B2B environment. Strong commercial awareness and ability to position complex solutions to align with customer needs. Ability to communicate complex technical solutions in a clear, compelling manner to both technical and non-technical stakeholders. Excellent negotiation, presentation, and relationship-building skills. Self-motivated, proactive More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst , you’ll use global data … and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with customer-facing account teams, external business leaders and risk managers to shape world-class fraud solutions. The comprehensive solutions that you build will go head-to-head against some of More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst , you’ll use global data … and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with customer-facing account teams, external business leaders and risk managers to shape world-class fraud solutions. The comprehensive solutions that you build will go head-to-head against some of More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst , you’ll use global data … and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with customer-facing account teams, external business leaders and risk managers to shape world-class fraud solutions. The comprehensive solutions that you build will go head-to-head against some of More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst , you’ll use global data … and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with customer-facing account teams, external business leaders and risk managers to shape world-class fraud solutions. The comprehensive solutions that you build will go head-to-head against some of More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst , you’ll use global data … and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with customer-facing account teams, external business leaders and risk managers to shape world-class fraud solutions. The comprehensive solutions that you build will go head-to-head against some of More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

qualifying new business bychat, phone and/or email. Often the first point of contact with prospective customers, the Business Development Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype's fonts, technology, and expertise. The Business Development Representative will interact with prospective customers … via telephone, email and online chat. Leads result from direct customer requests forquote or licensing information; marketing qualification based on lead scoring process; or others identified through marketing programs and/or prospect's behaviour. This individual will have responsibility for a set of personal goals that may include appointments, trial commitments, etc Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role. What you'll be doing : Manage inbound sales requests received via web, email, and phone. Outbound prospecting to build pipeline for Inside Sales Team. Ensure efficient lead routing to appropriate sales teams. More ❯

Ensure compliance and 100% adherence to contracts through quarterly audits Build and maintain strong relationships with internal teams and external partners Demonstrate strong interpersonal, communication, and influencing abilities—being customer-focused Successfully manage and prioritize a portfolio of multiple projects Work effectively both independently and within teams Exhibit drive, enthusiasm, and passion for digital and eCommerce initiatives KEY LIAISONS … to work independently and collaboratively with HQ and external partners Flexible and adaptable to change Experience in delivery excellence, managed services, and development projects Experience in people management Strong customer engagement and relationship-building skills Advantageous Proficiency in a local European language EXPERIENCE Essential 2+ years of concentrated experience in eCommerce or retail environments Advantageous Deep familiarity with More ❯

Ensure compliance and 100% adherence to contracts through quarterly audits Build and maintain strong relationships with internal teams and external partners Demonstrate strong interpersonal, communication, and influencing abilities—being customer-focused Successfully manage and prioritize a portfolio of multiple projects Work effectively both independently and within teams Exhibit drive, enthusiasm, and passion for digital and eCommerce initiatives KEY LIAISONS … to work independently and collaboratively with HQ and external partners Flexible and adaptable to change Experience in delivery excellence, managed services, and development projects Experience in people management Strong customer engagement and relationship-building skills Advantageous Proficiency in a local European language EXPERIENCE Essential 2+ years of concentrated experience in eCommerce or retail environments Advantageous Deep familiarity with More ❯

circa £65k plus bonus About the Role: On behalf of a leading UK wide organisation based in the East Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you’ll play a key role in delivering tailored D365 … services. Experience with Power Platform (PowerApps, Power Automate). Familiarity with Azure services and cloud-based architecture. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively within a team. Desirable: Microsoft certifications in Dynamics 365 or related technologies. Experience working in an Agile environment. What’s on Offer More ❯

circa £65k plus bonus About the Role: On behalf of a leading UK wide organisation based in the East Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you'll play a key role in delivering tailored D365 … services. Experience with Power Platform (PowerApps, Power Automate). Familiarity with Azure services and cloud-based architecture. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively within a team. Desirable: Microsoft certifications in Dynamics 365 or related technologies. Experience working in an Agile environment. What's on Offer More ❯

can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … that ensure customers always find accurate, consistent, and compelling information. With a primary focus on improving brands GEO ( Generative Engine Optimisation ), Yext provides the technology to improve visibility, drive engagement and deliver measurable business results. The Role As a Senior Solutions Engineer you are responsible for supporting the growth and retention of our client base across Northern Europe . … storytelling, and commercial value - someone who brings clarity to complexity and influence to every interaction. You'll work hand-in-hand with Yext Revenue, Product, Marketing, Professional Services and Customer Success to land and expand strategic accounts, while positioning the Yext platform as essential to how brands stay discoverable, accurate, and competitive in an AI-first world. What You More ❯

can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … that ensure customers always find accurate, consistent, and compelling information. With a primary focus on improving brands GEO ( Generative Engine Optimisation ), Yext provides the technology to improve visibility, drive engagement and deliver measurable business results. The Role As a Senior Solutions Engineer you are responsible for supporting the growth and retention of our client base across Northern Europe . … storytelling, and commercial value - someone who brings clarity to complexity and influence to every interaction. You'll work hand-in-hand with Yext Revenue, Product, Marketing, Professional Services and Customer Success to land and expand strategic accounts, while positioning the Yext platform as essential to how brands stay discoverable, accurate, and competitive in an AI-first world. What You More ❯

execution-focussed practitioners. The Role An exceptional Digital Transformation Consultant, advising and guiding our prospects and clients on the adoption of innovative Microsoft technologies including Power Platform, Dynamics 365 Customer Engagement (CE), and Microsoft 365 Copilot. As a key player in our organisation, you will also drive transformative projects that not only meet but exceed client expectations. Why … Solution Design Architect robust, scalable solutions leveraging the full potential of the Microsoft ecosystem. Pioneer the development of cutting-edge applications using Power Apps, Copilot, and Power Automate Client Engagement Excellence Design and lead inspiring digital transformation workshops that ignite client enthusiasm. Facilitate dynamic ideation sessions, unlocking innovative potential within client organisations. Deliver compelling, persuasive presentations that showcase the More ❯

with our regional Helpdesk and SuperUsers providing training and knowledge transfer to ensure quality first line system support. Your system admin responsibilities will primarily be focused on Microsoft dynamics Customer Engagement (CRM), Dynamics for Marketing but also include other solution softwares like Alignstar Territory Alignment, Xactly Performance Management and the integration with our ERP System Dynamics Finance & Operations. More ❯