201 to 225 of 369 Customer Engagement Jobs

deliverables for quality and compliance Manage change requests and scope control Risk & Issue Management Identify potential risks early Develop mitigation strategies Resolve delivery blockers Customer Engagement 🔹 Required Skills & Experience Strong knowledge of the Pega Platform (case management, workflows, decisioning) Experience with Agile or Scrum methodologies … Background in IT delivery or consulting Experience managing large-scale enterprise implementations 🔹 Typical KPIs/Success Metrics On-time project delivery Budget adherence Customer/stakeholder satisfaction Defect rates and quality benchmarks Why Join Us? We’re a purpose‐driven organisation committed to creating positive impact and championing inclusion. ...

Lead Data Scientist England £450-£480 Outside IR35 Remote The Company They are a specialist organisation working at the forefront of AI-driven customer engagement. Their focus is on enabling highly personalised, real-time decisions across digital channels using advanced analytics and machine learning. The business combines deep domain … models on cloud platforms such as AWS, GCP, or Azure. * Proven ability to communicate complex technical concepts to non-technical audiences. * Experience with Pega Customer Decision Hub and Adaptive Decision Manager in production environments is highly desirable. * Exposure to real-time decisioning, customer engagement, or personalisation ...

Practice Lead – Microsoft Ecosystem UK Remote Up to £100k + 10% Bonus This is a high-impact, customer-facing AI leadership role where you'll shape, sell and deliver real-world AI solutions - and build the practice behind them. You'll sit at the centre of growth, working across … practice within the Microsoft ecosystem Strong hands-on knowledge of Azure AI, Power Platform and Copilot Studio Background in pre-sales, solution design and customer engagement Commercial mindset with a track record of driving revenue growth Confidence engaging and influencing at senior stakeholder and C-suite level ...

with product, engineering, commercial, and subject-matter experts Wear many hats - One day you're running user research, the next you're mapping a customer journey, the next you're helping shape the team's pitch deck Champion the user - You'll ensure our ideas are grounded in real … opportunities for large industrial & commercial customers Partner with product, design & engineering capabilities to shape the end-to-end experience across a digital channel Lead customer engagement for user and service experience, being the customer champion Are we the perfect match? You have 5+ years of experience ...

positioning and support high-value enterprise relationships. The business works with some of the world's most recognisable brands across digital transformation, behavioural change, customer engagement and emerging technology. The Role You'll lead the development and execution of integrated B2B growth marketing programmes across multiple regions, partnering ...

tooling (e.g. Puppet or similar) Experience supporting deployed or operational systems in a secure or mission‐critical context Willingness to travel occasionally to support customer engagement and system deployment ...

entire revenue operating engine — from demand generation through to renewal and expansion. You'll be the connective tissue between Sales, Marketing, Customer Engagement, and Product, and the person who turns company ambition into scalable, data-driven GTM infrastructure. Your first task? Come in, evaluate what exists ...

provider in the UK is looking for a Digital Transformation Specialist to drive Microsoft 365 adoption across various organizations. The successful candidate will lead customer engagements, provide strategic guidance, and ensure successful deployments of Microsoft solutions. With a focus on innovation and continuous improvement, this role requires strong leadership ...

rewarding and influential career. What you'll do Youll play a key role in shaping, designing, and delivering innovative solutions for our customers. Leading customer engagements by analysing requirements, gathering insights, and recommending effective, scalable solutions Acting as a Subject Matter Expert during presales activities, supporting opportunity qualification ...

User Compute (EUC) solutions across Microsoft, Apple, and Android ecosystems. Deliver complex endpoint management solutions (design, implementation, enrolment, policy configuration, application deployment) Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions Work with industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft ...

June, so they need some hands-on support. As the Senior Product Marketing Manager, you’ll work across Customer Acquisition and Adoption through Launches and Campaigns, Customer Engagement and Insights, Messaging and Positioning, Sales Enablement, Market Intelligence and Strategy Development and Feedback Loop and Product Improvement. Rate ...

required. Campaign Management & Reporting Deliver sector-focused outreach with marketing. Maintain accurate CRM records and activity notes. Report on pipeline creation and campaign performance. Customer Engagement & Collaboration Build a clear understanding of support, cloud, backup, network, and cybersecurity services. Communicate the commercial value of outsourced IT. Work closely … with account managers and service teams to support the customer journey. Feed back market insights to enhance positioning and messaging. Core Competencies Experience in lead generation, telesales, or inside sales (IT/B2B ideal). Excellent communication skills. Confidence engaging technical and senior stakeholders. Organised, proactive, and target-driven. ...

CBRM Apprentice will build strong professional skills in data handling, communication, process management and customer service. Full training will be provided, and responsibilities will grow gradually as confidence develops. All duties will be introduced gradually with full support and supervision. Role This role is designed to help the apprentice … build strong professional skills in data handling, communication, process management and customer service. Full training will be provided, and responsibilities will grow gradually as confidence develops. All duties will be introduced gradually with full support and supervision. Key Responsibilities Data Management & Reporting Pull and update reports from various dashboards ...

industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. Reporting directly to the Digital Communications Manager EMEA, the successful applicant will … experienced Salesforce Marketing Cloud CRM expert looking to drive customer engagement through BAU and lifecycle campaign activity. This role will have a particular focus on technical aspects such as triggers, automation, and personalisation. The role is based in Maidenhead, working from home 2 days per week. European travel ...

marketing solutions to technology businesses. With a long-standing reputation and strong industry partnerships, they support global clients through innovative campaigns and high-quality customer engagement strategies. Trainee Sales Development Representative (SDR) Banbury (Hybrid, Full-Time) An exciting opportunity has arisen for a motivated and ambitious Sales Development … technology clients, ensuring alignment with campaign objectives Maintain accurate and up-to-date records within CRM systems Produce clear reports on qualified leads and customer interactions Register and engage contacts for industry events and campaigns Build and manage prospect databases to support lead generation activity Attend training sessions ...

Business Development Manager to join their expanding team. Our client has developed an innovative B2B platform that helps service-based organisations streamline operations, improve customer engagement, and scale more effectively. With strong market traction and ambitious growth plans, this is an exciting opportunity to join a business … through outbound channels Build and manage a strong sales pipeline via cold calling, email campaigns, and social selling Conduct high-volume outreach to understand customer needs and qualify opportunities Expand prospect databases using CRM platforms and professional networks Generate and qualify leads, ensuring alignment with sales criteria Collaborate with ...

business and technical functions. You'll be expected to operate as the senior delivery lead across the programme, managing governance, commercial oversight, executive reporting, customer engagement, delivery risk, technical alignment, and cross functional coordination at scale. What You'll Be Doing Leading enterprise scale security and network transformation … programmes from mobilisation through to delivery Acting as the senior escalation point across complex customer environments Managing executive stakeholder relationships across technology, operations, security, and business leadership teams Driving governance, programme reporting, RAID management, financial oversight, and delivery accountability Coordinating large cross functional teams across architecture, engineering, security, operations ...

KOKOs Salesforce Marketing Cloud and its integration with Sales Cloud. This role is accountable for building scalable, data-driven marketing solutions that enhance customer engagement, drive commercial performance and ensure best-in-class platform governance. Sitting at the intersection of marketing, digital and CRM, the role requires … journeys that supports the wider business in adopting and maximising Salesforce capabilities.. Role and responsibilities Platform Development & Configuration Design, build and maintain multi-step customer journeys in Journey Builder, including triggered, scheduled and transactional communications across email, SMS Develop and maintain dynamic email templates, Cloud pages and personalisation logic ...

experiences across a growing online platform. This is a fantastic opportunity to join a fast moving team where you'll have genuine influence over customer journeys, website experience and digital optimisation initiatives. The Opportunity You'll play a key role in improving and evolving web experiences, creating intuitive journeys … that not only look great but also drive performance. Working closely with ecommerce and wider business teams, you'll support projects focused on usability, customer engagement and conversion improvements. Key responsibilities include: * Designing user journeys and web experiences across landing pages, navigation and digital features * Creating wireframes, prototypes ...

London) offering a basic salary of up to £80,000 + excellent benefits. The Role Develop and implement strategic digital marketing plans to drive customer engagement, growth and expand market presence while keeping an eye on the bigger picture. Set and lead the CRM platform strategy and migration … align with the companys quality and brand integrity commitment. Collaborate with Sales and all the front-line teams to ensure a seamless cross-functional customer experience. The Person Extensive experience in a senior B2B or B2C Digital Marketing leadership role from a relevant industry. CRM experience using Hubspot. Social ...

developing relationships across the Microsoft ecosystem, helping turn those relationships into real pipeline and opportunities. The consultancy operates across D365 Finance & Supply Chain, Customer Engagement, AI and the Power Platform, so the role will sit across all of these areas working closely with Microsoft account teams and internal ...

large-scale digital platform. Role & Responsibilities Own and develop performance frameworks to track and evaluate business performance Assess key drivers of growth across customer engagement, usage, and revenue Support strategic decision-making through structured analysis and business case development Evaluate and prioritise initiatives across product, marketing, and commercial ...

Business Development Manager - Social Housing to join our team and help grow our presence within the social housing sector by developing new customer relationships and creating demand for Saint-Gobain solutions. This is a brand-new role created as part of Saint-Gobain's Lead & Grow 2030 strategy, offering … development, account management or prospecting, ideally within the social housing or construction sector (desirable) Excellent communication and presentation skills, with the ability to understand customer needs and connect them to value-led solutions Well organised and self-motivated, able to work independently while collaborating effectively within a team Commercial ...

role in securing modern IT environments across cloud, network, and endpoint infrastructure. The position combines hands-on engineering, cyber security best practice, and customer engagement within a fast-paced managed services environment. The Role Working as part of a specialist engineering team, you will design, implement, and support ...

oversee the activities of the outsourced managed service for D365 for F&O (Finance & Operations), SCM (Supply Chain Management) and/or CE (Customer Engagement), setting the standards, principles, ways of working and guardrails for 3rd party support, maintenance and development activities Provide support, guidance and expertise ...