26 to 50 of 960 Customer Engagement Jobs

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

and solutions. Utilise tools like SQL , Python , and Power BI for data analysis and reporting. Document and improve business processes through mapping and optimisation strategies. Support integration with D365 Customer Engagement and Project Operations . Stay current with Power Platform capabilities and emerging technology trends. Required Skills & Qualifications Hands-on experience with Dynamics 365 Finance and Operations . … engaging with non-technical stakeholders. Proficiency in SQL , Python , and Power BI for data management and reporting. Analytical mindset with a proactive approach to problem-solving. Familiarity with D365 Customer Engagement and Project Operations . Experience with Power Platform tools (Power Apps, Power Automate, etc.). Background in business analysis , including process mapping and optimisation. Preferred Education & Experience More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics … CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships. You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership. This is a fantastic … opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients. In this role, you'll: Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements Engage with clients to capture and define business processes, requirements, and future goals Design scalable, robust More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing Microsoft Business Applications team. You will play a key role in delivering Dynamics 365 CE solutions that help customers transform … how they manage their sales, service, marketing, and customer relationships. Working closely with clients, you will lead discovery sessions, design business processes, configure D365 CE, and support clients throughout the implementation journey to go-live and beyond. This is a fantastic opportunity for someone who is passionate about helping organisations improve how they work through the power of CRM … Microsoft Power Platform. In this role, you'll: Lead and facilitate workshops to understand client business processes and capture requirements Design and configure solutions within Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service, or Project Operations) to meet client needs Translate business requirements into functional specifications, process flows, and solution designs Collaborate closely with technical consultants, developers, and More ❯

Exelab is a technology partner for enterprise companies, specializing in the design and development of custom digital applications that enhance customer engagement, streamline business processes, and enable data-driven decision-making. We integrate HubSpot, Twilio, AWS, and Databricks, working with leading brands to deliver scalable, high-performance solutions tailored to their needs. We go beyond execution-we deeply … understand our clients' challenges and develop solutions that create measurable value. Our work spans enterprise-grade CRM implementations, marketing automation, AI-driven analytics, and advanced customer experience platforms, always with a focus on customization and seamless integration. Our values At Exelab, our culture is built on a strong set of values that guide our approach to work and relationships … collaboratively and communicate clearly. Responsibilities From the outset you'll work alongside senior Project Managers; as your skills deepen you'll take on these responsibilities end-to-end. Identifying customer needs and constructing a project proposal, interfacing with key stakeholders and validating feasibility also from a technical standpoint Drafting project documentation and requirements, involving analysts and managers of the More ❯

About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and … doing well and doing good - you've come to the right place. The Professional Services Delivery team are the post-sales implementers of Salesforce Analytics solutions, and therefore highly customer-facing. The Technical Architect Analytics consultant is an expert in designing and implementing Salesforce Analytics products as a primary component of a Data and Analytics architecture and a steward … You will possess consultative skills with demonstrated proficiencies in Data & Analytics technical architecture design and implementation, a strong track record of providing end-to-end solutions, and experience managing customer engagements. While much of our consulting offerings are delivered virtually, in this role you may be required to spend more than 70% of your time on-site with customers More ❯

technical growth. Lead performance management, succession planning, and recruitment with support from People Ops. Foster a high-performance, inclusive culture that reflects Changing Social’s POP and LOVE values. Customer Engagement & Delivery Lead discovery workshops, solution design, Proof-of-Concepts, and project delivery engagements. Engage a wide range of stakeholders (from exec sponsors to technical teams) with confidence … or solution architecture roles. 5+ years of Power Platform experience (Power Apps, Automate, BI, Pages, Copilot Studio). Proven experience leading AI or automation projects across multiple sectors. Strong customer-facing consulting skills, with a focus on solution storytelling and value articulation. Expertise Deep understanding of Microsoft 365, Dataverse, Azure integration, and Microsoft AI tooling (e.g. Azure OpenAI, AI … Builder). Experience implementing CoE, ALM, and DLP best practices in enterprise environments. Familiarity with Dynamics 365 CE (Sales, Customer Service, Field Service) is advantageous. Certifications – Strongly Preferred PL-900 – Power Platform Fundamentals (Required) PL-200 – Power Platform Functional Consultant (Required) PL-400 – Power Platform Developer PL-600 – Power Platform Solution Architect AI-102 – Designing and Implementing an Azure More ❯

in the Servicing team. It's a great opportunity for someone who enjoys variety, thrives on solving problems with data, and wants to make a real impact on both customer outcomes and business performance. Your new role Using rich data sets, you'll help shape and refine collections and communication strategies tailored to different customer profiles. This means … understanding customer behaviour and designing approaches that are both effective and empathetic. A key part of the role is ensuring that all strategies align with industry regulations and consistently deliver fair, positive outcomes for customers. Compliance and customer care go hand in hand here. You'll also be responsible for reporting on collections performance and looking at recovery … rates, the impact of different strategies, and the overall customer experience. This insight will help guide future decisions and improvements. Continuous testing and optimisation are central to the role. You'll regularly review and refine strategies to improve results, reduce risk, and ensure the business is always moving forward with data-backed decisions. Your ability to present insights clearly More ❯

building a world-class platform to developing clean mobile experiences - we are pushing the boundaries to ensure we are a source of innovation. Adopting the best technology, and a customer first approach, we are building something truly transformational for the entire delivery sector. We are always looking for exceptional talent to join us on our journey. Pizza Hut offers … across multiple markets in the Europe region. This role requires strong leadership, strategic thinking, and the ability to collaborate with cross-functional teams to drive digital transformation and enhance customer engagement. As an established digital leader, you will have the skills to influence at every level, imparting your digital knowledge and skills in a constructive, empowering, and collaborative way. … Your goal will be to drive growth and strategic renewal by helping us complete our digital transformation, ensuring the overall tech stack works seamlessly for the benefit of the customer and the teams in store. You will focus on creating new value through the smart use of digital tools, platforms, technologies, services, and processes. What you'll do: Digital More ❯

on-site per week) Day Rate: £500-£550 per day Contract: Outside IR35 | Initial 12-month contract Start Date: ASAP A London-based software company is leading a major customer technology transformation and is looking for a Senior Product Owner with proven Microsoft Dynamics 365 CE (Customer Engagement) experience to drive the implementation of a brand-new … needs. Essential Experience: Extensive experience as a Product Owner or Digital Product Manager on Microsoft Dynamics 365 CE implementations - this is essential. Strong understanding of Dynamics CE modules (Sales & Customer Service) and core features (case management, SLAs, lead/opportunity handling). Experience delivering technology change or greenfield programmes. Familiarity with the Power Platform (Power Automate, Power Apps, Power … Knowledge of Dataverse , CRM data migration, and system integrations (APIs, data flows). Agile delivery experience, with a track record of managing backlogs and defining user stories. Strong stakeholder engagement and cross-functional collaboration skills. Awareness of GDPR and data privacy requirements. You must have eligibility to work in the UK. This is a high-impact role in a More ❯

Data Team. In this role, you'll leverage data analytics to drive strategic decisions and shape the evolution of Amazon Pay. Working at the intersection of payments, analytics, and customer insights, you'll collaborate with cross-functional teams to develop data-driven solutions that enhance customer experience and business growth. Key job responsibilities •Design and execute exploratory data … analyses to identify customer trends and opportunities • Develop customer segmentation models to optimize marketing strategies and product roadmaps • Create and implement analytical frameworks to improve customer engagement across their lifecycle • Partner with business teams to translate data insights into actionable recommendations • Lead data-driven initiatives to accelerate Amazon Pay adoption across customer segments A day … in the life Your day typically involves mining complex datasets, collaborating with Machine Learning teams, and presenting insights to stakeholders. You'll analyze customer behavior patterns, identify growth opportunities, and work closely with cross-functional partners to implement data-driven strategies. You'll also mentor team members and contribute to the evolution of our analytical capabilities. About the team More ❯

Job Purpose The Head of CRM is a pivotal role responsible for leading and managing the organization's Customer Relationship Management (CRM) strategy and operations. You will be responsible of transforming our Salesforce CRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our … commercial and customer processes, ensuring that our CRM system aligns with business objectives and deeply integrate with our products and services. This position oversees four specialized teams and acts as a key technology partner to the business, optimizing CRM applications to drive process efficiency and business results in an automated way. Major Accountabilities & Responsibilities Strategic Leadership and Management Lead … organization lead the team to deliver highest quality results and foster a culture of innovation and continuous improvement. Consistently meet and exceed performance KPIs and sales targets through proactive engagement, strategic planning, and effective execution. Technology Partnership and Innovation Position the team to become a strong technology partner for customer facing departments using Salesforce. Decide on the best More ❯

collaboration while inclusivity strengthens our community. About the role As Principal Data Scientist Consultant you will report to the Head of Data Science and support them in pre-sales, customer engagement and project delivery. You will also help to identify emerging trends, advocate for the adoption of cutting-edge technologies and methods and take part in market facing … requirements, run workshops, bring insight and help them define the right solutions for them. Collaborate with the Ascent sales and solutioning teams to design and present solutions that meet customer needs. Customer Engagement: Lead large-scale customer engagements in a strategic role, driving the successful implementation of data science solutions. Leading Ascent and customer teams … Science experience; Proficient in Python, R and SQL; Proven track record of applying diverse data science techniques across multiple industries and use cases; Experienced in leading and managing large customer engagements; Experienced in deploying workloads on Cloud infrastructure; Familiar with software development best practices; Extensive experience in machine learning, data visualisation, NLP, application development, MLOps, and GenAI; Strong strategic More ❯

The Sr. Product Manager is part of the Engagement Data Management and Financial Compliance Recording product management team and is responsible for leading the product strategy, product roadmap, and feature requirements. This role will focus on software technology which, at its core, integrates and collects data from digital and voice communication platforms making it available for business insights, customer … language models (LLM) to analyze this data both in real-time and near real-time. The target user community is across all industries and environments, with an emphasis on customer service operations as well as heavily regulated organizations. Responsibilities Principal Duties and Essential Responsibilities: Define and manage the definition of product vision and strategy in collaboration with stakeholders. Convert … maintenance of product offerings in Verint Cloud. Partner with marketing and sales enablement to create sales collateral and training that reinforces offering positioning and messaging. Work with sales in customer engagements pre and post-sale including challenging and high stakes situations. Drive and deliver enablement for sales, presales, partners and services organizations in support of new offering launches. Qualifications More ❯

integration patterns Experience with ALM (Application Lifecycle Management) practices for Power Platform Microsoft certifications preferred (PL-100, PL-200, PL-400, or MB-200) Desired: Experience with Dynamics 365 Customer Engagement applications (Sales, Customer Service, Field Service) Knowledge of Azure services and integration with Power Platform Experience with SQL Server and database design Familiarity with Agile development … we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to More ❯

Create architectural designs incorporating AI/ML capabilities - Ensure solutions meet security, privacy, and performance requirements - Develop reusable patterns and best practices - Drive adoption of new advertising features Partner Engagement: - Serve as technical advisor to partner teams - Lead implementation planning and execution - Guide partners through technical decisions - Provide best practice recommendations - Ensure successful solution delivery - Gather and communicate partner … for performance across advertising platforms. About the team The Amazon Ads Global Partner Development Solutions Architecture team enables partners to build and scale innovative advertising technology solutions. Working with customer data platforms, systems integrators, agency holding companies, independent agencies, ad servers, and retail media platforms, this global team designs and delivers technical solutions that drive partner success. The team … networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - Experience delivering technical solutions for enterprise customers - Track record of successful partner/customer engagements - Excellent problem-solving and analytical skills - Strong written and verbal communication abilities PREFERRED QUALIFICATIONS - 5+ years of infrastructure architecture, database architecture and networking experience - Experience working with end More ❯

actionable solutions. Use tools such as SQL, Python, and Power BI for data analysis and reporting. Document and improve business processes through mapping and optimisation. Support integration with D365 Customer Engagement and Project Operations. Stay current with Microsoft Power Platform and emerging technologies. Candidate Profile A Bachelor’s degree in Computer Science or a related field. Strong communication More ❯

Customer Service & Operations Head of Customer Services, ICIS (Hybrid) Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R95902 About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view … dedicated news channel and supply and demand data. You can learn more about ICIS at the link at: . About the Role We are seeking a dynamic, strategic, and customer focused Head of Customer Service to lead and elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is critical … to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. We're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team Management More ❯

Product Owner – CRM/Customer Management (Salesforce) Bristol or London – 3 days a week onsite up to £67k + 15% Bonus + 28 days holiday + Private Medical + 15% pension Are you passionate about delivering exceptional customer journeys through intelligent, personalised communication? We’re looking for a Product Owner – CRM/Customer Management to join a … dynamic team to help shape smarter customer experiences and to lead the evolution of the company's CRM capabilities and customer communication tools. About the Role In this pivotal role, you'll bridge the gap between stakeholders and development teams to deliver impactful Salesforce CRM and customer communication solutions. From push notifications and in-app messaging to … email and SMS, you’ll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you’ll define, prioritise and manage the product backlog, ensuring each user story supports both customer needs and business goals. You’ll work cross-functionally, aligning closely with Engineering, Data, UX/UI, Scrum Masters, and Product More ❯

Our customer is seeking a dynamic and visionary Commercial Director to lead sales and drive profitable growth for their Sheffield branch. This senior leadership role is responsible for driving business growth, executing innovative commercial strategies, and ensuring the branch's profitability and long-term success. The Commercial Director will manage and develop high-performing teams, foster a digital-first … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities Team Leadership & Development: Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy: Develop … including pricing, market positioning, and product/service offerings. AI-Driven Sales & Operations: Champion the adoption and integration of AI-driven tools and data analytics to enhance sales effectiveness, customer engagement, and decision-making processes. Business Development: Identify, pursue, and secure new business opportunities across target sectors, building strong relationships with key clients and stakeholders. Digital Transformation: Lead More ❯