276 to 300 of 1,696 Customer Engagement Jobs

Sr. Applied AI Solutions Architect, Amazon Connect

Hiring Organisation
Appcast
Location
London, UK
customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the technical background, customer experience, and skills necessary to help accelerate customer adoption of Amazon Connect's AI capabilities? Do you love building new strategic and data-driven businesses? Join … Applied AI Solutions team as an Amazon Connect Specialist Solutions Architect!The Applied AI Solutions Architecture team is seeking a hands-on, customer-obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. Applied AI Solutions is part of the AWS Specialist & Partner ...

Digital Campaign Manager

Location
Greater London, England, United Kingdom
products, memberships and live events. Following significant investment, the business is accelerating its digital strategy, developing new subscription products, digital services and year-round customer engagement. This is an exciting opportunity to play a key role in delivering commercially focused campaigns that drive customer acquisition, engagement and long-term growth. The Role You'll lead the delivery of integrated digital marketing campaigns designed to support product launches, increase customer engagement and maximise commercial performance. Key responsibilities include: Developing and delivering integrated digital marketing campaigns Managing paid media across Google Ads and LinkedIn ...

Mid-Enterprise Account Executive (Public Sector) - UK

Hiring Organisation
Wiz
Location
United Kingdom, UK
Employment Type
Full-time
public sector procurement frameworks (e.g., G-Cloud, TPAS) and routes, alongside the ability to navigate complex, multi-stakeholder UK public sector decision-making units. Customer Engagement & Adaptability: A consultative, professional approach to customer engagement across the UK public sector, with the agility to shift seamlessly ...

Senior Enterprise Customer Success Manager

Location
Greater London, England, United Kingdom
encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. The Role Our Senior Customer Success Managers are experienced and strategic individual contributors who play a pivotal role in elevating customer impact and uplifting the broader Customer Success function … Auror. You’ll partner with external senior and executive stakeholders, ensuring the customer is seeing the value and achieving real crime reduction outcomes from using the Auror platform. In this role, you’ll design and deliver engagement strategies for our high-impact accounts, leading customers through organisational change ...

Technical Product Owner

Hiring Organisation
The Manchester Airports Group
Location
United Kingdom, UK
Employment Type
Full-time
airport travel. Together, we can reach new heights. Together, we are CAVU.About the roleWe're looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. You'll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with ...

RISE Enterprise Architect - Driving Adoption and Business Outcomes

Location
United Kingdom
Enable organizations to realize the full value of SAP BTP through integration, extensibility, and process optimization. Advise and drive AI capability Adoption across the customer organization Act as a trusted advisor across business and IT functions, helping customers align technology decisions with strategic business goals. Work collaboratively with senior … seasoned professional who combines deep technical expertise with business acumen and a genuine empathy for customers. Must-have: 10+ years of experience in customer-facing roles (e.g., Program Manager, Solution Architect, Customer Engagement, Customer Advisory, ). SAP implementation, transformation experience as a consultant, program director ...

RISE Enterprise Architect - Driving Adoption and Business Outcomes

Location
Greater London, England, United Kingdom
Enable organizations to realize the full value of SAP BTP through integration, extensibility, and process optimization. Advise and drive AI capability Adoption across the customer organization Act as a trusted advisor across business and IT functions, helping customers align technology decisions with strategic business goals. Work collaboratively with senior … seasoned professional who combines deep technical expertise with business acumen and a genuine empathy for customers. Must-have 10+ years of experience in customer-facing roles (e.g., Program Manager, Solution Architect, Customer Engagement, Customer Advisory, ). SAP implementation, transformation experience as a consultant, program director ...

Senior Platform Owner — Customer Engagement & Automation

Location
Skipton, England, United Kingdom
Skipton Building Society is seeking a senior leader to own and evolve the Customer Engagement Platform (CEP). You will shape the platform vision, drive integration across Dynamics 365 and Power Platform, and enable efficient, personalised member interactions across Homes, Money and Membership. You will lead cross‐functional ...

Community of Practice Leader, Informatica

Location
Greater London, England, United Kingdom
months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK/Ireland and broader European markets. At Informatica, a Salesforce Company ...

Capability Lead – Cyber Security

Location
Corsham, England, United Kingdom
will be responsible for developing, maintaining and growing Ebeni's cyber capability, ensuring the organisation delivers high-quality, technically credible services aligned with customer needs and market opportunities. Key responsibilities include: Developing and executing the strategy for Ebeni's cyber capability in collaboration with Business Unit Leads. Providing technical … Leading and contributing to complex cyber security consultancy engagements, acting as a trusted technical authority. Supporting business development activities through bid support, proposal development, customer engagement and opportunity shaping. Representing Ebeni at client meetings, industry events and professional forums. Driving growth across cyber security services and supporting expansion ...

Specialist Solution Engineer 9 - Informatica

Location
Greater London, England, United Kingdom
London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK/Ireland and broader European markets. At Informatica, a Salesforce Company … Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value ...

Group Architect (eCommerce)

Hiring Organisation
ARCA Consulting Ltd
Location
EC4R, Monument, Greater London, United Kingdom
Employment Type
Permanent
This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers. If you're an experienced Enterprise, Domain or Lead Architect with a strong eCommerce … background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact. The Opportunity As Group Architect (eCommerce) , you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio. Working closely with ...

Strategic Account Executive (Scandinavian Territory)

Location
United Kingdom
Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling … machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more ...

D365 & Power Platform Functional L ...

Location
Bristol, England, United Kingdom
better use of data across the organisation. The role You’ll lead the design, development and optimisation of the organisation’s Dynamics 365 Customer Engagement platform and broader Power Platform environment, ensuring solutions are scalable, secure and aligned with business priorities. Responsibilities Designing and delivering Dynamics … quality through cleansing and governance strategies Producing technical documentation and stakeholder materials Mentoring a Junior Developer Your Experience Strong experience with Microsoft Dynamics 365 Customer Engagement (Sales module) Hands-on development across the Power Platform Experience delivering CRM solutions aligned to business needs Understanding of Microsoft 365 integrations ...

Senior D365 CE and Power Platform Consultant

Hiring Organisation
Conspicuous
Location
Milton Keynes, Buckinghamshire, UK
Employment Type
Full-time
Location: [Buckinghamshire - Remote/Office Location]Salary: Up to 70-75k + BenefitsType: Full-timeA leading Microsoft partner specialising in Dynamics 365 Customer Engagement (D365 CE) and Power Platform solutions is seeking a talented and experienced Senior D365 CE and Power Platform Consultant to join their dynamic … ensure successful adoption of the implemented solutions. Qualifications: Proven experience as a D365 CE and Power Platform Consultant. Strong understanding of Dynamics 365 Customer Engagement and Power Platform (Power Apps, Power Automate, Power BI).Extensive experience in gathering and documenting business requirements, creating user stories, and requirement catalogues. ...

Senior Cyber Engineer

Location
Maidenhead, England, United Kingdom
container logistics company working to connect and simplify its customers' supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over … adjustments during the application and hiring process. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple ...

Customer Success Consultant, UK

Hiring Organisation
Zinier
Location
London, UK
Employment Type
Full-time
thrive in the complex dance of managing multiple stakeholders whilst keeping your eye on the strategic prize? Zinier is searching for a hands-on, customer-obsessed Customer Success Manager who sees challenges as opportunities and customer success as the ultimate win. In this high-impact role … operations with it. A core part of how you do that is through close partnership with our Solution Architects: you will co-own the customer engagement from a technical and strategic standpoint, bridging business outcomes with platform capability. You bring enough of a technical foundation to get into ...

D365 CE Developer (Field Service) ...

Location
Greater London, England, United Kingdom
Developer (Field Service) (contract) Job Title: D365 CE Developer (Field Service) Salary: Competitive Daily Rate Location: Remote (UK) – Home-based with occasional office/customer visits if required Work Type: Contract Role: We’re partnering with an innovative organization to bring in an experienced Microsoft Dynamics 365 CE Developer … short‐term contract offers the chance to work on a business‐critical programme from day one. Responsibilities: Develop, customize, and configure Microsoft Dynamics 365 Customer Engagement with a focus on Field Service. Build and enhance solutions using the Power Platform, including Power Apps and Power Automate. Develop plugins ...

AI Content Operations Manager - UK

Location
Greater London, England, United Kingdom
bring to the table, let us introduce ourselves real quick. About Us Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks … Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices . With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels , including WhatsApp, SMS, Email ...

PRODUCT MANAGER

Location
Greater London, England, United Kingdom
Manager to join a leading B2B SaaS company in the UK. As the Senior Product Manager, you will lead initiatives focused on product growth, customer adoption, platform engagement, and user experience improvements. You'll collaborate closely with Engineering, Design, Sales, Customer Success, Marketing, and Data teams … deliver impactful product enhancements and drive business outcomes. As the Senior Product Manager, you will be responsible for: Driving product growth, customer engagement, and retention across a rapidly scaling SaaS platform. Owning and optimising the customer journey, from onboarding and activation through to expansion and renewal. Identifying ...

Senior Solutions Engineer Solutions Engineering London, England

Location
Greater London, England, United Kingdom
strategic fleet opportunities. You will be responsible for running discovery sessions, technical demos, pilots, and proof‐of‐concepts, while positioning Geotab solutions by understanding customer business challenges and identifying the best fit. You will also develop segment‐specific knowledge contributing to playbooks and knowledge bases, lead strategic projects with … party integrators, and provide market feedback to Product Management. You will need to work closely with Business Development Managers, Business Segment Managers, Account/Engagement Managers, the Signature Accounts Team, Product Management, and other Solutions Engineering teams. To be successful in this role you will be a self‐starter ...

Marketing Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
data-driven consumer business at a pivotal stage of growth. Working within a specialist analytics function, you will play a key role in shaping customer, CRM, loyalty, and retail media strategy through impactful analysis and measurement. The Company They are a leading consumer-focused organisation with a significant omnichannel … presence and a strong investment in data and analytics. Customer insight sits at the heart of decision-making, with analytics playing a critical role in driving commercial outcomes across digital and offline channels. Operating at scale, they manage large volumes of customer and transactional data, creating an environment ...

Customer Experience Engineering Manager

Hiring Organisation
Appcast
Location
London, UK
Location: United Kingdom, London, LondonEmployment type: Full-TimeWork site: 3 days/week in-officeRole type: People ManagerTravel: Less than 25%Profession: Program ManagementDiscipline: Customer Experience EngineeringCompany: MicrosoftOverviewAre you interested in working for one of the most exciting teams in Microsoft, relentlessly focused on customer needs and advancing … like environment, passionate about cloud computing technology constantly evolving itself and driving growth in one of Microsoft's core businesses? Then the Azure Customer Experience engineering team, within the Engineering Operations (EngOps) organization is for you!The Principal Azure Customer Engineer (ACE) Manager is accountable ...

Global IT Senior Director - Platform Team Lead, Developer Experience

Hiring Organisation
Boston Consulting Group
Location
London, UK
responsibilities include: Set the DevEx strategy, roadmap, and quarterly OKRs for the Engineering Toolkit, SDLC, and Dev Productivity squads — shaped by deep, continuous engagement with engineering leadership across BCG X, Platinion, Helix, Core IT, and EP&E on their priorities, constraints, and unmet needs Lead and grow the DevEx … Represent DevEx in the Platform Experience leadership team and EP&E governance forums; co-own portfolio coherence with the Digital Build Experience and Customer Engagement pillar leads; convene cross-portfolio working groups where shared standards or paved roads serve everyone Make the secure path the easy path — embedding ...

Commercial Account Manager (UK)

Hiring Organisation
Mattermost
Location
United Kingdom, UK
Employment Type
Full-time
discovery, qualification, objection handling, and closing motions independentlyExpansion OwnershipLead expansions within existing accounts when scope and complexity allowIdentify upsell and cross-sell opportunities through customer engagement and usage insightsPartner with AEs on expansions that become larger, more strategic, or more complexManage inbound expansion requests from existing customers (e.g. … incremental license additions)Renewal Management (Value-Driven)Own renewals requiring active customer engagement, risk mitigation, or expansion discoveryCollaborate cross-functionally to ensure smooth, on-time renewalsServe as a trusted advisor by helping customers realize the value of Mattermost and building business cases to support renewalsSales & Ecosystem ExposureGain hands ...