276 to 300 of 936 Customer Engagement Jobs

ready to take the next step into full project management. Job Purpose The Junior Project Manager will support the successful delivery of projects, ensuring: High-quality execution across all customer engagements Strong support for senior project managers and delivery teams Effective tracking of project performance and milestones Good customer communication and satisfaction Ongoing development of project management skills More ❯

our high-performing quant and engineering teams to bring the product vision to life. This role is pivotal to our success, sitting at the intersection of product, technology, and customer engagement. What You Will Be Responsible For Product Ownership: Define the product strategy and own the roadmap from end-to-end , from initial concept through to delivery, iteration, and More ❯

workplace technology solutions to drive their business forward. We specialise in providing a wide range of services, solutions and software to optimise our clients' Microsoft investments. Job description: The Customer Success Manager will be responsible for high level customer engagement with Core's key clients. This role involves coordinating project and managed service deliverables along with regular … reporting against performance SLA's to the customer, conducting regular service reviews and capturing feedback from the customer. The Customer Success Manager role provides a key interface for client communication back to the business and as such will be highly skilled at negotiating and cultivating good relationships with both internal and external stakeholders. The role will include regular … customer contact as well as engagement with internal service teams managing incidents and change. The Customer Success Manager will be aligned to Core's Managed Services team. The Managed Services team is responsible for delivering ongoing contracted services and support to all clients with ongoing contracts. Adherence to Core's values of respect to our customers and More ❯

We are seeking an experienced VP Neo Program Engagement to lead our customer engagement strategy, ensuring our clients maximize the value of our solutions across both core systems and e-cargo products. This role will be instrumental in guiding customers through their digital transformation journey , fostering long-term relationships, and expanding CHAMP’s market reach. Role Overview … Reporting to the Chief Commercial Officer, the VP Customer Engagement will play a vital role in both customer retention and acquisition, building stronger relationships with existing clients and identifying promising new customers. Over the next five years, a key focus will be supporting our customers' transition to modern solutions, expertly managing the migration from Cargospot Classic to … Cargospotneo. This crucial responsibility will be integrated into a broader customer-centric strategy to maximize the value businesses derive from CHAMP’s technology, including our core system offerings and e-cargo solutions. Position type: Permanent Location: London, UK, Luxembourg. Other countries may be considered for the right profile. Deadline to submit applications: 25 July 2025 Key Responsibilities Establish and More ❯

We are seeking an experienced VP Neo Program Engagement to lead our customer engagement strategy, ensuring our clients maximize the value of our solutions across both core systems and e-cargo products. This role will be instrumental in guiding customers through their digital transformation journey , fostering long-term relationships, and expanding CHAMP’s market reach. Role Overview … Reporting to the Chief Commercial Officer, the VP Customer Engagement will play a vital role in both customer retention and acquisition, building stronger relationships with existing clients and identifying promising new customers. Over the next five years, a key focus will be supporting our customers' transition to modern solutions, expertly managing the migration from Cargospot Classic to … Cargospotneo. This crucial responsibility will be integrated into a broader customer-centric strategy to maximize the value businesses derive from CHAMP’s technology, including our core system offerings and e-cargo solutions. Position type: Permanent Location: London, UK, Luxembourg. Other countries may be considered for the right profile. Deadline to submit applications: 25 July 2025 Key Responsibilities Establish and More ❯

Disability Confident Committed employer ️ Rated highly in our employee survey on: Workplace Culture Work Life/Balance Employee Recognition We are hiring for a product manager for our new customer platform, a greenfield product surface that will become the centre of the Selina customer experience. Starting with servicing our existing customers, you will lead the strategy, discovery, and … execution of building Selina's first mobile app, with the goal of evolving it to a successful re-engagement and cross-sell channel. You will work closely with engineering, growth, credit risk, and ops to define what we build first, how we measure success, and how this platform can evolve to become the engine room of Selina's future … growth. What will you be doing? Discovery & Strategy Lead customer and market discovery to understand customer pain points and identify the markets where Selina's customer platform can not only compete but win. Define the 6-month MVP scope and outline a compelling 12-18-month roadmap. Identify high-impact features to drive engagement, reduce support More ❯

creation of a broader, more inclusive category - API orchestration - that resonates with a much wider audience, including teams who've never touched GraphQL. We're looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team at Apollo and serve as a trusted advisor to some of the world's largest enterprises. In this … their API strategies, achieve key milestones, and unlock measurable value through tailored, strategic engagements. In addition to technical expertise, we are seeking an individual with strong project management experience, customer-facing delivery experience, and the ability to drive business outcomes. This role will require managing complex engagements, setting milestones, and ensuring execution to help customers successfully implement and scale … re passionate about driving measurable value for customers, leading strategic engagements, and managing technical project delivery, then we'd love to have you join our team as a Senior Customer Success Engineer! This is a fully remote position open to candidates based in the UK. What you'll do Serve as the primary point of contact for Enterprise customers More ❯

Director, Customer Success EMEA page is loaded Director, Customer Success EMEA Apply remote type Hybrid locations London time type Full time posted on Posted Yesterday time left to apply End Date: July 18, 2025 (7 days left to apply) job requisition id R-04921 It's fun to work in a company where people truly BELIEVE in what … they're doing! We're committed to bringing passion and customer focus to the business. About Us Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of … complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit . As the Director of Customer Success, you will oversee and mentor a team of Customer Success Managers (CSMs) accountable for Kyriba's most complex and high-value client relationships. You will be responsible More ❯

solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager within our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our award-winning SASE portfolio. In … depth knowledge of the indicators of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans to all ranges of technical … ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer priorities, and manage expectations Develop strong relationships with our sales team, customers, partners and More ❯

GenAI Deal Lead for Strategic Customer Engagements SCE, SCE Job ID: AWS EMEA SARL (UK Branch) AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to … understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to … build trusted relationships with startup founders and their executive teams, creating actionable strategies, developing opportunities, and leading deal engagements through negotiations and closure. This highly visible role requires deep engagement with startup founders, C-level executives, and technical leaders to achieve business outcomes, increase AWS adoption, and enable strategic relationships that drive mutual growth. You will work collaboratively to More ❯

As the EMEA Technical Customer Success Manager, you will play a crucial role in driving client success across the EMEA region while coordinating efforts between headquarters and field teams. You will be the technical leader overseeing the customer relationship throughout the entire journey. As a hands-on technical expert, you'll also need project management and communication skills … to effectively manage multiple customers during different phases of the product lifecycle. Your dual responsibilities will center around ensuring customer satisfaction and growth, while providing regional leadership to align field operations with the global strategy. This position is highly technical, requiring hands-on experience with complex Operational Technology (OT) environments. The ideal candidate will be able to support solutions … able to address technical challenges in OT ecosystems and offer practical, real-time support to ensure optimal performance. In this role, you will: Develop and implement strategies to improve customer satisfaction, retention, and expansion within the region. Customer Relationship Management: Build and maintain strong, long-term relationships with customers, acting as the primary point of contact for technical More ❯

Senior Customer Success Manager Department: Customer Operations Employment Type: Full Time Location: London Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to … industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company … growth, global FinTech/RegTech business. Our unique KYC automation technology continues to be rapidly adopted by major financial and professional service firms, which has led to expanding our Customer Success team and the need to appoint Senior Customer Success Managers to support our Tier 1 financial services Customers. This role reports into the Head of Customer More ❯

Strategic Customer Engagements Deal Lead, SCE Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (China, Hongkong and Taiwan), and to establish AWS as their key cloud technology provider. As a member of SCE … internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions. Key job responsibilities • Develop and shape the overall deal strategy and structure to meet customer business outcome and goals • Lead negotiations and customer closure for strategic, large, complex or highly competitive deals. • Contribute to developing AWS's value proposition and solutions to drive More ❯

Ai-tech company is looking for the Implementation Consultant in Japan Salary banding: 8,000,000 per year Working Pattern: Remote Location: Tokyo, Japan Role Summary Our Customer Engagement team is responsible for ensuring that every customer receives the best possible outcomes from our product, that our deployments are successfully delivered on time, and that we are … the value that we've committed to delivering. The Implementation Consultant role is part of a new Implementation team and will be one of the earliest members of the Customer Engagement team dedicated to post-sales implementation and platform configuration projects as we continue to expand our customer base. The role will report to the Head of … Customer Engagement, with good upside to establish processes around how we develop our product and implement it for customers, and future opportunity to grow and lead with our Customer Engagement team. As the world continues to find new and innovative use cases for Artificial Intelligence, you will be at the forefront of this, deploying truly boundary More ❯

Technical Architects are a key part of the Zendesk Professional Services delivery team, crafting technical solutions around every customer's unique business, needs and goals. What you will be doing Understanding customer’s functional and technical requirements, with the objective of mapping them to business minded goals wrapped around Zendesk functionality. You will provide recommendations based on your … technical knowledge and experience, and be ultimately responsible for definition, documentation, and execution of the appropriate technical solutions. You will work alongside a Zendesk Professional Services project team - including Engagement Managers, Services Consultants, Developers, Quality Assurance Analysts - on various activities within a customer engagement, acting as the technical solution designer and owner. As part of your day … to-day job you will: Ask questions and dig into the customer’s use-case, capture the business problem we are solving together, and finally design their Zendesk in order for the customer to be successful. Lead and/or participate in design and configuration sessions/workshops with customers and partners. Produce Technical Design Documents, Technical Guidance More ❯

The Project Manager will drive end to end delivery of projects to customers, maintaining communication with all stakeholders to ensure efficient and successful project delivery across the full client engagement lifecycle within scope, schedule, budget and quality parameters. Key responsibilities: Duties will include, but are not restricted to the following: • Successful project delivery • Plan and direct the overall project … of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed timescales. • Effective management of issues and risks ensuring that options and … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole More ❯

The Project Manager will drive end to end delivery of projects to customers, maintaining communication with all stakeholders to ensure efficient and successful project delivery across the full client engagement lifecycle within scope, schedule, budget and quality parameters. Key responsibilities: Duties will include, but are not restricted to the following: • Successful project delivery • Plan and direct the overall project … of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed timescales. • Effective management of issues and risks ensuring that options and … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole More ❯

behind our success. We are looking for Solutions Consultants who share our passion for differentiating technology, authentic innovation, trusted partnerships, bold decisions and who have a relentless focus on customer success. What You Will Do As Simulation Solutions Consultant you will be supporting our customers growth initiatives with a focus on GT technical capabilities. You will be participating in … growth opportunities requiring technical advice and act as the main technical interface between the client and GT throughout the sales process. Your analysis of customer technical requirements and the development of suitable solutions will ensure a successful proof of value for the prospect and help with driving customer engagement and business growth for Gamma Technologies.In addition, you … solution throughout the entire sales cycle. Oversee and help drive opportunities at all stages that require technical/software solutions support. Support applications engineering and product development based on customer feedback and opportunities experience. Support marketing, branding, and customer engagement activities. Act as technical account responsible for selected named accounts. Documentation and Management of solution consulting activities. More ❯

you come in. The opportunity We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we're looking for someone to set and execute on a strategy for using content to drive … search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world's best loyalty website and App. Join AVIOS as a Digital Content Manager and deliver the creation of compelling digital experiences across our multicategory retail and travel loyalty platform. You'll be responsible for delivering exceptional … customer journeys that drive engagement, loyalty, and commercial success whilst maintaining our platform's unique position. This role is based out of our London/Warrington office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and More ❯

designing and implementing enterprise-grade integrations using Azure Logic Apps , with a strong background in Microsoft Power Platform , particularly Power Apps (Canvas Apps and Custom Pages) , and Dynamics 365 Customer Engagement (D365 CE) . Key Responsibilities: Design, develop, and maintain scalable and secure workflows using Azure Logic Apps. Integrate Logic Apps with D365 CE, Power Apps, and other … Required Skills & Experience: Proven experience with Azure Logic Apps development and deployment. Strong understanding of Microsoft Power Platform, especially: Canvas Apps Custom Pages Hands-on experience with Dynamics 365 Customer Engagement (D365 CE), including entity customisation and integration. Proficiency in Power Automate, Dataverse, and Common Data Service (CDS). Familiarity with REST APIs, JSON, and OData. Experience with More ❯

countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer's … as part of a team Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement Comfortable with learning and utilizing new software and More ❯

increasing adoption across its various use-cases. This role will be crucial in optimizing navigation paths, developing marketing technology solutions, and enhancing the Amazon Pay homepage experience to boost customer engagement and usage. Key job responsibilities Own and optimize the customer journey to Amazon Pay across multiple navigation touchpoints within Amazon's ecosystem, with the goal of … bill payments, peer-to-peer transfers) • Create and manage marketing technology products including push notifications, WhatsApp channels, and email campaigns to promote Amazon Pay use-cases and drive user engagement • Collaborate with UX/UI teams to design intuitive, conversion-focused interfaces for Amazon Pay integration points • Partner with analytics teams to establish measurement frameworks for traffic sources, use … case adoption, and homepage engagement • Work cross-functionally with Engineering, Marketing, and Business Development teams to implement high-impact features that showcase Amazon Pay's value proposition • Define and track key performance indicators (KPIs) for Amazon Pay traffic growth, use-case adoption, and homepage effectiveness A day in the life A typical day will contain a mixture of all More ❯

increasing adoption across its various use-cases. This role will be crucial in optimizing navigation paths, developing marketing technology solutions, and enhancing the Amazon Pay homepage experience to boost customer engagement and usage. Key job responsibilities Own and optimize the customer journey to Amazon Pay across multiple navigation touchpoints within Amazon's ecosystem, with the goal of … bill payments, peer-to-peer transfers) • Create and manage marketing technology products including push notifications, WhatsApp channels, and email campaigns to promote Amazon Pay use-cases and drive user engagement • Collaborate with UX/UI teams to design intuitive, conversion-focused interfaces for Amazon Pay integration points • Partner with analytics teams to establish measurement frameworks for traffic sources, use … case adoption, and homepage engagement • Work cross-functionally with Engineering, Marketing, and Business Development teams to implement high-impact features that showcase Amazon Pay's value proposition • Define and track key performance indicators (KPIs) for Amazon Pay traffic growth, use-case adoption, and homepage effectiveness A day in the life A typical day will contain a mixture of all More ❯

progress opportunities through the sales pipeline funnel to close. Their prospecting activity is split between outbound, strategic sales-driven prospecting, and following up inbound leads generated from prospect and customer engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity-based metrics in … business value through persona-based research, storytelling, social selling, etc. Inbound lead development This role is responsible for qualifying and developing new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). An inbound lead provides the opportunity for the ADE to build a profile of … the customer pain points OpenText can resolve and a 'way in' to the organization to map the buying process and target additional contacts engaged in the process. Opportunity progression ADEs will be assigned opportunities to progress working as part of a 'win-team' with an Account Executive and Solution Consultant. Activities include re-engagement to understand any blockers More ❯

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey … mapping, usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯